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The Death of Usability (and Other Peeks at the Future) Baltimore Parlay Troy Winfrey 4.22.10
The Big Deal: From Scarcity to Abundance
Computing Works...
...and It’s Getting Even Better.
But Here’s the Best.
So What’s Next?
The Good: the iStuff and the App Store
“Web” 3.0 ,[object Object],[object Object],[object Object],[object Object]
The Ugly: Agile
Engineers engineering their way out of engineering problems. Useful for the “how” of building Cuts out users, ironically Defensive reaction?
The Bad: The Death of Usability, Or, Three Fatal Business Models
1: Collapse of the Middle Value then Value soon
2: De Facto Standard
3: Product-Profit Multiplier
 
Past Usability...Suitability ,[object Object],[object Object],[object Object],[object Object]

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The death of usability

Editor's Notes

  1. Email, WP, shopping, web browsing. Wireless. Search engines.
  2. We predicted cheaper, faster, and smarter. We didn’t really think about Everywhere.
  3. We didn’t really think about Everywhere. This changes everything. We’ve seen that the capability of computing has changed. This changes the context. This one is really big, because it’s exponentially harder to predict changes.
  4. Remonetize the Net. Cell phone analogy. Providing content does not solve a consumer problem (abundance). Apps do.
  5. Can’t be outsourced. Ford and the “faster horse.” William gibson and permanent writer’s block.
  6. Value Position. Macy’s—commodity or pure luxury player. Applicable for most usability firms and, increasingly, agencies.
  7. Many solutions eventually converge into coherent, comprehensive solutions or standards. “It works” means bad news for expert reviews and psychological frameworks for usability/HCI.
  8. Product platforming tries to create a system or solution that can be leveraged. Increasingly easy with interactive. Bloomberg, Disney...and Eye-dee-o.