Lisa-Marie Watling lost her husband suddenly at the end of 2014 and started consulting with Mel in January 2015 initially to channel messages from her late husband but Mel also provided counselling through her grief and showed compassion. Lisa-Marie's then 5-year-old daughter had a few equine therapy sessions with Mel and there was a marked difference in her daughter after just two sessions. Mel being in Lisa-Marie's life at that time was a catalyst in the happy and content space Lisa-Marie and her daughter now find themselves in and she changed their lives for the better.