The customer books a family room at the Trisakti Hotel for December 23rd staying for two nights. As the family room is fully booked, the receptionist recommends an adjoining room with a connecting door so the parents can watch the children. The customer books the adjoining room for two nights at a rate of Rp500,000 per night including breakfast for four. The receptionist takes the customer's name, phone number, payment details, and special request for a non-smoking room.