The document describes someone who needs help but is worried about the costs and privacy of calling their doctor or the NHS helpline from their mobile or landline. They are concerned about others overhearing the call and are having trouble getting through to speak to someone. The document provides website addresses for thedoctor.org and NHS Direct which may be able to provide private and low-cost assistance.

1. I have a question/problem.
Who should I call?
I’ll ring my doctor

2. It’s expensive from a mobile
but I don’t want it to come up
on the landline bill...

3. And what if people hear me?

4. Phone keeps ringing with no answer...

5. It’s taking ages to get
through to
someone...

6. I’m worried about
what will happen...

7. Receptionist is
shouting! I think she
misunderstood me...

8. But help is on hand!
www.thesite.org
www.nhsdirect.nhs.uk