Telemedicine has grown rapidly but many organizations struggle to implement it successfully. The Theory of Use Framework provides a structured approach to understand how telemedicine services will be used and how to maximize value. It involves assessing clinical workflows, technology needs, change management requirements, and financial sustainability to develop an effective strategy.

5. LeRouge, C., Tulu, B., & Forducey, P. (2010). The business of telemedicine: strategy primer. Telemedicine journal and e-health :
the official journal of the American Telemedicine Association, 16(8), 898–909. https://doi.org/10.1089/tmj.2009.0178

12. bit.ly/upmiutelemed2020

15. The Theory of Use Framework