Every industry needs telecom solution services to maintain customer communication. Read this to know how any business can flourish their customer communication by deploying simple telephony solutions that can be availed at very cheap rate.
The document describes a system called MARS that provides various services for real estate properties through an IP phone interface. The services include visitor management, digital signage, broadcasting announcements, messaging, maintenance requests, surveys, emergency notifications, bill payment reminders and integration with payment gateways. MARS aims to streamline operations, increase revenue opportunities, provide convenience to residents and tenants, and reduce costs through centralized management and control of these services using IP phones.
Electronic notifications allow companies to instantly send important information to customers through email, text, phone calls and other channels. They are used across many industries like finance, retail, healthcare, manufacturing and education to send alerts about things like irregular credit card purchases, product shipment updates, appointment reminders, inventory levels and class cancellations. Some companies use third-party electronic notification services that allow employees to input contact details, organize contacts into groups, and send messages through a web portal or by phone across various platforms. Electronic notifications provide a cost-effective way for businesses to communicate crucial information to customers and employees in real-time.
This document discusses a "DIY" approach to rating EMR and physician practice systems without relying on third-party rating agencies. It involves directly contacting reference clients provided by vendor finalists to get feedback from end users. Key steps include issuing a request for information to identify leading vendors, having different end users conduct peer-to-peer reference calls using a checklist, scoring the results, and sharing findings to involve users in the selection process. The approach aims to provide more relevant data than ratings, heavily involve users who must live with the system, and teach them that no system is perfect.
How to Have A Fantastic IVR Recording Services With Minimal Spending.docxStudio52
Create effective IVR recordings with minimal spending. Learn how to get your message out using IVR that allows you to customize your message and target audience
This PPT provides Workforce Management courses on Call Center forecasting and scheduling techniques, attendance and adherence, and Skill-Based Routing. To know more about Call Center Management Consulting visit: http://www.skylinecollege.com/consultancy
How to build a personalized IVR with DTMF and SpeechEnablex1
Interactive Voice Response (IVR) is a powerful technology which enables businesses to provide exceptional customer service through automated assistance, routing, and information. IVR systems can process Speech and touch-tone inputs from callers, making it easy to streamline processes, reduce costs, and improve customer satisfaction. Know More: https://www.enablex.io/insights/how-to-build-a-personalized-ivr-with-dtmf-and-speech/
Key features of infoman e crm insurance renewalNirmal Sharma
Document listing Key Features Of web based software Infoman eCRM for Insurance Renewal. Helps dealers to boost up Insurance Revenue from their dealership
This document provides an overview of MUTHOFUN's push and pull SMS services. It describes how the services work by allowing customers to send SMS messages to a shortcode and receive replies. The benefits are listed as fast delivery, support for all major mobile operators in Bangladesh, and real-time reporting. Pricing includes a one-time setup fee and monthly service fee. MUTHOFUN also offers additional SMS and mobile services like surveys, notifications, and interactive programs. Potential clients are identified as universities, schools, and technology companies located in Bangladesh.
The document describes a system called MARS that provides various services for real estate properties through an IP phone interface. The services include visitor management, digital signage, broadcasting announcements, messaging, maintenance requests, surveys, emergency notifications, bill payment reminders and integration with payment gateways. MARS aims to streamline operations, increase revenue opportunities, provide convenience to residents and tenants, and reduce costs through centralized management and control of these services using IP phones.
Electronic notifications allow companies to instantly send important information to customers through email, text, phone calls and other channels. They are used across many industries like finance, retail, healthcare, manufacturing and education to send alerts about things like irregular credit card purchases, product shipment updates, appointment reminders, inventory levels and class cancellations. Some companies use third-party electronic notification services that allow employees to input contact details, organize contacts into groups, and send messages through a web portal or by phone across various platforms. Electronic notifications provide a cost-effective way for businesses to communicate crucial information to customers and employees in real-time.
This document discusses a "DIY" approach to rating EMR and physician practice systems without relying on third-party rating agencies. It involves directly contacting reference clients provided by vendor finalists to get feedback from end users. Key steps include issuing a request for information to identify leading vendors, having different end users conduct peer-to-peer reference calls using a checklist, scoring the results, and sharing findings to involve users in the selection process. The approach aims to provide more relevant data than ratings, heavily involve users who must live with the system, and teach them that no system is perfect.
How to Have A Fantastic IVR Recording Services With Minimal Spending.docxStudio52
Create effective IVR recordings with minimal spending. Learn how to get your message out using IVR that allows you to customize your message and target audience
This PPT provides Workforce Management courses on Call Center forecasting and scheduling techniques, attendance and adherence, and Skill-Based Routing. To know more about Call Center Management Consulting visit: http://www.skylinecollege.com/consultancy
How to build a personalized IVR with DTMF and SpeechEnablex1
Interactive Voice Response (IVR) is a powerful technology which enables businesses to provide exceptional customer service through automated assistance, routing, and information. IVR systems can process Speech and touch-tone inputs from callers, making it easy to streamline processes, reduce costs, and improve customer satisfaction. Know More: https://www.enablex.io/insights/how-to-build-a-personalized-ivr-with-dtmf-and-speech/
Key features of infoman e crm insurance renewalNirmal Sharma
Document listing Key Features Of web based software Infoman eCRM for Insurance Renewal. Helps dealers to boost up Insurance Revenue from their dealership
This document provides an overview of MUTHOFUN's push and pull SMS services. It describes how the services work by allowing customers to send SMS messages to a shortcode and receive replies. The benefits are listed as fast delivery, support for all major mobile operators in Bangladesh, and real-time reporting. Pricing includes a one-time setup fee and monthly service fee. MUTHOFUN also offers additional SMS and mobile services like surveys, notifications, and interactive programs. Potential clients are identified as universities, schools, and technology companies located in Bangladesh.
Android based mobile application with Call Tracking DetailsAriaTelecom
Aria Android App for call recording incoming or outgoing, Live monitoring of calls, easily install able,software based product.
www.ariatelecom.net
M-8929078103
The Interactive Voice Response (IVR) is crucial in creating a positive first impression with callers because it handles the initial customer engagement. Businesses should keep in mind that their customers must have a simple navigational experience when using an IVR system from any IVR service provider.
HIPAA secure text messaging - miSecureMessagesAMTELCO
miSecureMessages is a mobile app that works with most mobile devices and allows users to send encrypted messages from a web portal or from device to device. miSecureMessages is used by clinicians to secure Protected Health Information (PHI) when sending messages. To find out additional information contact Amtelco at 800-356-9148 or visit the website at https://misecuremessages.com/
Customers' calls are received by an inbound call centre. Inbound call centres are frequently monitored by support personnel because the calls are typically from current customers who have concerns or queries. In contrast, an outbound call centre makes outgoing calls to customers.
Input 1 provides outsourced billing solutions for insurance carriers that allow carriers to focus on underwriting while reducing costs. Their comprehensive solution includes direct billing, installment plans, payment processing, notices, an online portal for customers and brokers, and reporting. The solution is customizable and aims to improve the customer experience through mobile access and using data to optimize customer service.
Aria Telecom Solutions is an Indian telecom solutions provider established in 2003. It provides innovative telecom software products such as IVRs, predictive dialers, voice loggers, and IP PBX solutions. The company has offices across India as well as in Nepal, Bhutan, Bangladesh, and the UK. It serves clients in various industries including banking, healthcare, retail, and government. Aria aims to deliver high quality, customized communication solutions at cost-effective prices.
The document provides information on Fanestra Medical Billing System and the services they offer. Fanestra has over 10 years of experience in medical billing and collection. They provide billing, collection, software and IT services at competitive prices while maintaining high quality. The document outlines their billing process, software features, reports, security measures and team to demonstrate their capabilities and assure clients.
Inbound SMS services provide you with a simple, cost-effective way to interact with consumers in the occasion of TV votings and competitions, advertising campaigns and business applications.
This document provides an overview of the telecommunications industry and its history. It discusses early forms of communication used by humans before languages existed, including sound, body language, illustrations drawn in dust and on cave walls. As communication developed, permanent symbols emerged like totem poles, hieroglyphics and religious symbols. The document then outlines the development of various early military and commercial communication technologies throughout history, leading up to modern inventions like the telephone by Alexander Graham Bell and Samuel Morse's telegraph. It concludes with statistics about the current state and future projections of the global telecommunications sector and its importance to the world economy.
Pinnacle Teleservices Pvt. Ltd. provides various telecommunication products and services including outbound dialing, bulk SMS, bulk MMS, IVR, long codes, and bulk voice calls. Employees' articles discuss their experiences promoting these products and services to clients and the benefits they provide to businesses for activities like lead generation, marketing, and customer communications.
Disaster Management Program by MyOperator(1)Nitish Ghai
MyOperator is a call management system that offers free use of its services to organizations responding to disasters to help efficiently deliver support. It prevents missed calls, distributes calls across large teams, and provides real-time call reports. MyOperator is offered as a cloud-based software-as-a-service to avoid the costs of owning telecom infrastructure and scales to handle high call volumes. It has assisted companies in call tracking, call distribution, and analyzing marketing campaign effectiveness.
From Acquisition to Monetization—Chat Apps Connect the Nexttyntec
tyntec is a company that provides tools and services to enable over-the-top (OTT) apps to acquire users, engage them throughout their journey, and ensure security. They offer solutions covering user acquisition, engagement, account security, and user communications that utilize two-way SMS, one-time passcodes, and global number verification. tyntec has expertise working with leading OTT brands and the infrastructure to support large-scale apps across 1,200 networks in 200 countries with high uptime and adherence to service level agreements.
1) An IVRS system and website have been introduced by the Accountant General (A&E) office in Tripura to provide GPF subscribers access to information over the phone and internet.
2) The IVRS system allows subscribers to access their complete GPF details instantly from anywhere through an automated voice response system without human interaction.
3) Over 78,000 subscribers across Tripura will benefit from being able to check their closing balance, current balance, advances, and missing credits through the IVRS using a generated PIN number.
Tamer Mohamed has over 10 years of experience as a senior Java developer and technical team leader. He has extensive experience developing web and enterprise applications using technologies like Java, JSP, Servlets, JSF, EJB, Oracle, and Hibernate. Some of the projects he has worked on include a smart payment system for Masary, a SMS gateway for Koryolink, and a payment gateway for Vodafone Egypt. He holds a BSc in Computer Science and has strong skills in Java, databases, web development, and open-source technologies.
Advertisements Platform in Chennai Railway Station Opportunity for Brands to reach and interact with Target Audience Multiple Branding Opportunities Live Reporting giving details analysis Via. Mobile Apps,Platform for targeting audiences basis their media consumption pattern
Breeze Promotional Concepts provides an automated voice broadcasting system that allows users to record and schedule phone messages that are then broadcast to large lists of phone numbers simultaneously, allowing for mass communication. The document discusses how voice broadcasting can benefit educational institutions by enabling easy communication with students, parents, teachers and more. It also outlines the system's features such as call scheduling, reporting, and compatibility with third party software.
This document proposes an M-payment scheme where a customer sends a cheque image email to a merchant for payment. It discusses issues with existing payment schemes like lack of broadcast capabilities, costly infrastructure, and security/authentication issues. The proposed scheme uses email and a bank module to address these issues. The bank module authenticates the cheque image, transfers funds, and sends confirmation messages. This allows for secure M-payments without additional charges or infrastructure requirements beyond existing mobile and internet technologies.
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Android based mobile application with Call Tracking DetailsAriaTelecom
Aria Android App for call recording incoming or outgoing, Live monitoring of calls, easily install able,software based product.
www.ariatelecom.net
M-8929078103
The Interactive Voice Response (IVR) is crucial in creating a positive first impression with callers because it handles the initial customer engagement. Businesses should keep in mind that their customers must have a simple navigational experience when using an IVR system from any IVR service provider.
HIPAA secure text messaging - miSecureMessagesAMTELCO
miSecureMessages is a mobile app that works with most mobile devices and allows users to send encrypted messages from a web portal or from device to device. miSecureMessages is used by clinicians to secure Protected Health Information (PHI) when sending messages. To find out additional information contact Amtelco at 800-356-9148 or visit the website at https://misecuremessages.com/
Customers' calls are received by an inbound call centre. Inbound call centres are frequently monitored by support personnel because the calls are typically from current customers who have concerns or queries. In contrast, an outbound call centre makes outgoing calls to customers.
Input 1 provides outsourced billing solutions for insurance carriers that allow carriers to focus on underwriting while reducing costs. Their comprehensive solution includes direct billing, installment plans, payment processing, notices, an online portal for customers and brokers, and reporting. The solution is customizable and aims to improve the customer experience through mobile access and using data to optimize customer service.
Aria Telecom Solutions is an Indian telecom solutions provider established in 2003. It provides innovative telecom software products such as IVRs, predictive dialers, voice loggers, and IP PBX solutions. The company has offices across India as well as in Nepal, Bhutan, Bangladesh, and the UK. It serves clients in various industries including banking, healthcare, retail, and government. Aria aims to deliver high quality, customized communication solutions at cost-effective prices.
The document provides information on Fanestra Medical Billing System and the services they offer. Fanestra has over 10 years of experience in medical billing and collection. They provide billing, collection, software and IT services at competitive prices while maintaining high quality. The document outlines their billing process, software features, reports, security measures and team to demonstrate their capabilities and assure clients.
Inbound SMS services provide you with a simple, cost-effective way to interact with consumers in the occasion of TV votings and competitions, advertising campaigns and business applications.
This document provides an overview of the telecommunications industry and its history. It discusses early forms of communication used by humans before languages existed, including sound, body language, illustrations drawn in dust and on cave walls. As communication developed, permanent symbols emerged like totem poles, hieroglyphics and religious symbols. The document then outlines the development of various early military and commercial communication technologies throughout history, leading up to modern inventions like the telephone by Alexander Graham Bell and Samuel Morse's telegraph. It concludes with statistics about the current state and future projections of the global telecommunications sector and its importance to the world economy.
Pinnacle Teleservices Pvt. Ltd. provides various telecommunication products and services including outbound dialing, bulk SMS, bulk MMS, IVR, long codes, and bulk voice calls. Employees' articles discuss their experiences promoting these products and services to clients and the benefits they provide to businesses for activities like lead generation, marketing, and customer communications.
Disaster Management Program by MyOperator(1)Nitish Ghai
MyOperator is a call management system that offers free use of its services to organizations responding to disasters to help efficiently deliver support. It prevents missed calls, distributes calls across large teams, and provides real-time call reports. MyOperator is offered as a cloud-based software-as-a-service to avoid the costs of owning telecom infrastructure and scales to handle high call volumes. It has assisted companies in call tracking, call distribution, and analyzing marketing campaign effectiveness.
From Acquisition to Monetization—Chat Apps Connect the Nexttyntec
tyntec is a company that provides tools and services to enable over-the-top (OTT) apps to acquire users, engage them throughout their journey, and ensure security. They offer solutions covering user acquisition, engagement, account security, and user communications that utilize two-way SMS, one-time passcodes, and global number verification. tyntec has expertise working with leading OTT brands and the infrastructure to support large-scale apps across 1,200 networks in 200 countries with high uptime and adherence to service level agreements.
1) An IVRS system and website have been introduced by the Accountant General (A&E) office in Tripura to provide GPF subscribers access to information over the phone and internet.
2) The IVRS system allows subscribers to access their complete GPF details instantly from anywhere through an automated voice response system without human interaction.
3) Over 78,000 subscribers across Tripura will benefit from being able to check their closing balance, current balance, advances, and missing credits through the IVRS using a generated PIN number.
Tamer Mohamed has over 10 years of experience as a senior Java developer and technical team leader. He has extensive experience developing web and enterprise applications using technologies like Java, JSP, Servlets, JSF, EJB, Oracle, and Hibernate. Some of the projects he has worked on include a smart payment system for Masary, a SMS gateway for Koryolink, and a payment gateway for Vodafone Egypt. He holds a BSc in Computer Science and has strong skills in Java, databases, web development, and open-source technologies.
Advertisements Platform in Chennai Railway Station Opportunity for Brands to reach and interact with Target Audience Multiple Branding Opportunities Live Reporting giving details analysis Via. Mobile Apps,Platform for targeting audiences basis their media consumption pattern
Breeze Promotional Concepts provides an automated voice broadcasting system that allows users to record and schedule phone messages that are then broadcast to large lists of phone numbers simultaneously, allowing for mass communication. The document discusses how voice broadcasting can benefit educational institutions by enabling easy communication with students, parents, teachers and more. It also outlines the system's features such as call scheduling, reporting, and compatibility with third party software.
This document proposes an M-payment scheme where a customer sends a cheque image email to a merchant for payment. It discusses issues with existing payment schemes like lack of broadcast capabilities, costly infrastructure, and security/authentication issues. The proposed scheme uses email and a bank module to address these issues. The bank module authenticates the cheque image, transfers funds, and sends confirmation messages. This allows for secure M-payments without additional charges or infrastructure requirements beyond existing mobile and internet technologies.
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Building RAG with self-deployed Milvus vector database and Snowpark Container...Zilliz
This talk will give hands-on advice on building RAG applications with an open-source Milvus database deployed as a docker container. We will also introduce the integration of Milvus with Snowpark Container Services.
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AIVladimir Iglovikov, Ph.D.
Presented by Vladimir Iglovikov:
- https://www.linkedin.com/in/iglovikov/
- https://x.com/viglovikov
- https://www.instagram.com/ternaus/
This presentation delves into the journey of Albumentations.ai, a highly successful open-source library for data augmentation.
Created out of a necessity for superior performance in Kaggle competitions, Albumentations has grown to become a widely used tool among data scientists and machine learning practitioners.
This case study covers various aspects, including:
People: The contributors and community that have supported Albumentations.
Metrics: The success indicators such as downloads, daily active users, GitHub stars, and financial contributions.
Challenges: The hurdles in monetizing open-source projects and measuring user engagement.
Development Practices: Best practices for creating, maintaining, and scaling open-source libraries, including code hygiene, CI/CD, and fast iteration.
Community Building: Strategies for making adoption easy, iterating quickly, and fostering a vibrant, engaged community.
Marketing: Both online and offline marketing tactics, focusing on real, impactful interactions and collaborations.
Mental Health: Maintaining balance and not feeling pressured by user demands.
Key insights include the importance of automation, making the adoption process seamless, and leveraging offline interactions for marketing. The presentation also emphasizes the need for continuous small improvements and building a friendly, inclusive community that contributes to the project's growth.
Vladimir Iglovikov brings his extensive experience as a Kaggle Grandmaster, ex-Staff ML Engineer at Lyft, sharing valuable lessons and practical advice for anyone looking to enhance the adoption of their open-source projects.
Explore more about Albumentations and join the community at:
GitHub: https://github.com/albumentations-team/albumentations
Website: https://albumentations.ai/
LinkedIn: https://www.linkedin.com/company/100504475
Twitter: https://x.com/albumentations
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
Introducing Milvus Lite: Easy-to-Install, Easy-to-Use vector database for you...Zilliz
Join us to introduce Milvus Lite, a vector database that can run on notebooks and laptops, share the same API with Milvus, and integrate with every popular GenAI framework. This webinar is perfect for developers seeking easy-to-use, well-integrated vector databases for their GenAI apps.
5. Case Studies of Unified Communication System
1. Complaint Booking System for MES (Military Engineering services)
We have provided our Parth unified communication system-IVRS
which will register a complaint by giving DTMF inputs. The complaints
can be related to electrician, plumber, maintenance, society etc.
Customer can lodge his complaints via IVRs Helpline and later on know
the status about same. Customer will get an SMS on various events like
registering/closing complaint etc.
Other facilities:
Separate User Interface is provided to update complaint status and
monitoring of each activity related to complaints and its working.
MIS Reports
Daily /Weekly/Monthly Reports.
Complaint status wise reports
Report Based on Type of complaints
Escalation to Senior Staff via SMS
6. 2. Text Based Chat Solution for Known Government Bank
We have offered live chat to a Bank as it follows
Live chat for Customers support.
For Internal Staffs
For outsider staff of different branches or headquarter.
For Foreign Branches.
Features:
Complete Chat History
Department wise routing
Live Website Visitor Monitoring
Live Staff Monitoring
Option to enter remarks at the end of Chat
Customizable Disposition
MIS Reports
Multiple Conversation at a time
Transfer Files, Brochures in live chat conversation
Email Chat Conversation
Encryption based Secure communication
7. 3. IVRS based HIV Helpline
We have offered our solution Parth Unified Communication system -IVRS where people
can call on particular No. and can get any information about HIV as well as we have also
given an option to talk with Educator in detail discussion.
As call will connect, Welcome message will be playing (Welcome to HIV Help Line), system
will ask to choose language either English or Hindi.
As got language confirmation, system will offer to choose options by DTMF inputs
What Is HIV & AIDS
About its causes, how its spread and modes of transmission
about its Precautions, Treatment, and Prevention from HIV
to register your complaints
to record your status
to listen complaint status
As per inputs, recorded voice file will be play according to question. After that you can
continue for the next question or can disconnect the call.
Other Features:
Separate User Interface is provided to upload voice files
MIS Reports
Reports based on selected Inputs
SMS/Email Alert
8. 4. Call Center Solution for Police-Dial 100
We have deigned a unique system where callers call on dial 100 number there will be agents
available who will speak to you ,listen your concern and assign complaint to nearest police station
of your area as well as police officer.
This System works as follows
We will provide a flexibility to create your own CRM in our system
Disposition: We have given option in CRM to enter call dispositions, where agent will choose
Police station name, Police Officer name etc. These dispositions are customized and can be
create by yourself.
SMS: sms will be drop to Police officer on the basis of selected dispositions by agent.
Remark: Available to update any information.
As Complaint will be resolve by Police Officer, he will update to agents.
Search option will be provided as agent will search with the complaint number and will update
the latest remark & close the complaint.
Other Facilities:
MIS Reports: For Reports we have provided separate segment
1.Police Officer wise Reporting(How many complaints are pending & Closed)
2.Agent Report
3.Agent Performance Report
4.Call Report
100% Recording
9. 5. IVRS Based Helpline for HRD Ministry
This helpline is designed for the ministry staff members & outsider as well. Caller
got IVRS options while dialing the number and respective information will be play
based on selection and also provision will be available to speak to counselor.
IVRS options are as follows
Information Services
Registration Services
Member Counseling
Grievance Handling
Performance Guidelines
Speak to live counselor
Other Facilities:
Separate User Interface is provided to upload voice files.
MIS Reports
Reports based on selected Inputs
10. 6. IVRS & Executive Based Helpline for
Recruitment
Government organization work for the welfare of societies and its people. They
require an IVRS based helpline where people can register themselves for
employment on the basis of their skills, education, companies etc..
Job seekers can register their Contact number & Name via Helpline. Once registration
will be complete, they get an SMS/Email alert with the Registration number.
Executive Help Desk: All the registered details will be show on the panel of live
agents, they will call to Job seekers and complete their profile like Education,
Experience, Personal details, Additional skills etc.
SMS/Email Alert: Further if any openings come across to organization, they
shortlisted their profiles based on company criteria and send alert for the interviews.
MIS Reports:
1. SMS Report
2. Executive Performance report
3. IVRS Report
4. Other Customized Reports
11. 7. Helpline for Defence Hospital
we have developed a system which would be able to provide the hospital
related information. It is made to quickly to deliver time-critical information
to patients like the OT schedule, the doctors available in the OT, the
specialist doctor’s information etc. Also provide the basic repetitive
information to the patient.
It also help to provide information of available consultants & their timings
as well.
Other facilities:
Separate user interface to update the information about schedules,
doctor availability, Upload Voice files etc..
IVRS Report
Daily /Weekly/Monthly Reports.
12. 8. IVRS Helpline for Electricity complaint booking-NDPL
We have offered solution to register complaint via IVRS. Consumer need to call on toll free with
registered mobile number, there would be some options announced by the system to register
complaint.
If Mobile Number is not registered then system ask to punch the consumer id that mentioned on
the Electricity bill and complaint would be register.
Complaint number will be share with consumer via SMS/Email.
Complaint allotted to field Engineer with details of Consumer Address & complaint Number.
Engineer will have an option to update Complaint status by calling on IVRS.
Other Features:
• User Interface to check all the complaints registered via IVRS
• Status can be updated in interface of complaint
• MIS Reports
o Open/Pending/Closed request
o Historical Reports
13. 9. OBD IVR system for awareness of Government Schemes
Our Government has launched a various schemes for our benefits. today we live in this era where mobile
facility is very common and available in market from low to high price and mostly people can afford it. If
we will go for the survey at least one mobile must sure available in one family.
Here We have developed a technology where we can throw the call on mobile numbers and make
people aware with the launched such government schemes with the help of pre-recorded
information.
Schemes Like Knaya-Dhan Yojna, Pradhan-Mantri Awas Yojna, Pension schemes etc.
It also helps to give reminder for
• Electricity/Water/Phone Bills,
• Special Announcements,
• Advertisement & Promotional Activities
• Insurance/Healthcare Policy/LIC Renewal Etc.
Other Facilities :
User Interface to upload contact numbers and Recorded Information's
Dial Report with details description like how many people have answered the calls, call
duration etc..
14. 10. Conference Bridge
The system is designated to allows multiple parties to participate in conversation. It provides a web-
based GUI that is very efficient and convenient to use.
Key features of our conference bridge are as follows :
Group management:- we can create a group and put contact details inside that group. We can
also upload bulk of contact details through excel sheet to a particular group.
Room management :- Room name can be thought of as a campaign where we will assign a
particular group which we wish to start conference for.
Live monitoring :- Admin can monitor calls in conference where he/she will be able to make any or
more of the calls mute, unmute, remove, etc. by single click method. In live monitoring panel every
calls are easily differentiable according to its nature.
Scheduling :- The system provides scheduling of call in advance of the meeting so that on a
scheduled date and time automatically scheduled numbers will be dialed and people will come in
conference.
Recording :- All conference calls are being recorded so that if a participant is unable to attend the
conference then call can be listened to at a later time
Password security can be provided at all levels of communication. Participants can only retrieve
those messages allowed to them by giving the secured password.
Email Alert: Email will be deliver those clients whom are going to participate in conference. This
Email consist a time schedule, phone number, id & password to enter in conference
MIS Reports-You can search the report id wise, caller id wise, room wise and date wise. You can
also get this report exported to excel if you wish to do so for your use.
15. 11. Helpline for Ghaziabad Development Authority
This IVRS Helpline helps to consumers to register their complaint related to Nagar
Nigam, Electricity, Traffic, Women security, Transport etc..
SMS/Email Alert-Consumer will get complaint number via SMS/email on various
events like registering/closing complaint etc.
Complaint Assign to Deptt.: Complaints will be assigning to concern
Technician/Staff
Complaint Escalation: If case is not solved within time frame, it should be
escalate to senior Staff of the assign department
Other facilities:
Separate User Interface is provided to update complaint status and monitoring
of each activity related to complaints and its working.
MIS Reports
• Closed/Pending/Partial closed status
• Daily /Weekly/Monthly Reports.
• Report Based on Type of complaints
Escalation to Senior Staff via SMS
16. 12. Helpline for Uttar Pradesh Election Campaign
Aria has offered state of the art technology to election commission Kanpur to help the people of
Kanpur district. Following things people can do by using this IVR based help line system:-
Through IVR, people can find out their polling address by using Voter ID Number
If people don’t know their voter id card number, system will ask to provide some details like
Vidhan Sabha, Name, Mobile no, Age etc.
Adding new name in voting list
Edit/ Correction in voting list
For every correction/addition/editing, Request will be generated and these requests will be
preceded by agents via desktop application which we have provided for specifically to agents to
capture all the activities via IVR system.
An outbound call is making to the people through Desktop Application when the agent has
processed the request. This call will be for intimation to the people regarding any changes done by
their side for confirmation.
Other Features:
• User Interface to check all the records registered via IVRS
• Status can be updated in interface as per generated request
• MIS Reports
o Dial Result
o Open/Pending/Closed request
o Historical Reports