This document discusses key performance indicators (KPIs) for a technical assistant position. It provides examples of KPI materials that can be referenced, including lists of KPIs, performance appraisals, job skills, and key result areas. The document also outlines steps for creating KPIs for a technical assistant, including defining objectives, identifying key result areas and tasks, and determining methods for measuring results. Additionally, it discusses types of KPIs and common mistakes to avoid when developing performance metrics.