This document summarizes a journal article that studied team effectiveness within a fast-growing private school in the UAE called Emirates International Academy. The study used a questionnaire to assess the effectiveness of grade-level teaching teams based on characteristics identified in the literature such as clear purpose, appropriate culture, distinct roles, etc. A total of 32 teachers across grades 1-5 were surveyed, achieving an 81% response rate. The results identified that the teams generally achieved the school's goals but lacked opportunities for performance feedback and development. To improve overall team effectiveness, the study recommended school leadership provide more opportunities for teams to reflect on their performance.
Career development an imperative of job satisfaction and career commitment em...Alexander Decker
This document discusses career development in the context of the Pakistani banking sector. It reviews literature on career planning, development, and growth. Career development is presented as a complex long-term process involving both individual career planning and organizational career management initiatives. Career planning involves self-assessment, goal-setting, and identifying steps to achieve goals. Career development leads to career growth, which in turn positively impacts job satisfaction and career commitment. The study examines the relationships between career planning, career control, career growth, job satisfaction and career commitment in Pakistani bank employees.
This document discusses career development in the banking sector of Pakistan. It begins with an abstract that summarizes the study, which examined the effects of career planning and career management on career development, job satisfaction, and career commitment among bank employees. The introduction provides background on the importance of career development for both organizations and individuals. The literature review discusses prior research on the relationships between career planning and career management with career development, and career development with job satisfaction and career commitment. The study aims to further validate these relationships and their effects on employee and organizational outcomes.
This document provides background information on a case study that explored how six high-technology firms in Taiwan implemented organizational learning as an organization development intervention strategy. The case study sought to understand how individuals, teams, and organizations learned during the OL process and the extent to which OL activities contributed to organizational performance. It provides theoretical frameworks on organization development and organizational learning and describes the research methods used, which included interviews, documentation review, and observations at the six firms.
The Influence of Leadership Style and Organizational Climate on Work Relation...theijes
The purpose of this study was to determine and analyze the influence of Leadership Style and Organizational Climate on Work Relationship. Collecting data used quetionaire. Sampling method used proportionate cluster random sampling. The sample was partially of Private University in Southeast Sulawesi and the sampled respondents were middle-level managers (Dean and Vice Dean), manager of the lowest level (LPPM, LPMI, Department, Study Program, BAAK, Library and Laboratory), and organizing committee (faculty and staff), as well as students. The numbers of samples in this study were 350 respondents. Method of data analysis used Partial Least Square (PLS). The results showed that of Leadership Style has positive and significant influence on Employment Relationship. Organizational Climate has positive and significant influence on Work Relationship. Leadership Style has positive and significant influence on Organizational Climate.
This document summarizes a journal article that explores how organizational learning can help businesses achieve sustainable competitive advantage. It discusses how organizational learning involves acquiring, distributing, applying, and translating knowledge into organizational resources and capabilities. Through continuous organizational learning, firms can develop rare, hard to imitate intellectual capital like human capital, social capital, and organizational capabilities. This helps firms implement valuable strategies that cannot be easily copied by competitors, leading to sustainable competitive advantage and superior performance.
Utilizing teams for high performance in nigerian universitiesAlexander Decker
This document summarizes a study on utilizing teams for high performance in Nigerian universities. The study investigated the effects of worker commitment to teamwork on performance and the relationship between teamwork and skill enhancement at the University of Nigeria, Enugu Campus. A sample of 355 staff completed questionnaires on teamwork and performance. The findings showed that teamwork has a significant effect on worker performance and there is a significant relationship between commitment to teamwork and skill enhancement. The study concludes that utilizing teams produces high performance among university staff.
This document develops a conceptual framework and hypotheses about the relationships between organizational learning, perceptions of the external environment, and innovation performance at the individual and organizational levels. It reviews literature on organizational learning and innovation performance. The review indicates that organizational learning is positively related to perceptions of an uncertain/complex external environment and to innovation performance. However, the relationship between organizational learning and innovation performance lacks empirical evidence. The framework and hypotheses aim to address this gap by examining these relationships at both the individual and organizational levels.
A Comparative Analysis of Organizational Structure and Effectiveness between ...inventionjournals
The nature of services in institutions of higher learning requires that all stakeholders play
positive roles in the sustainability of the institution’s survival and effectiveness in giving quality teaching,
research and learning. Structure and processes are core requirements for understanding organizational
effectiveness. The actual scenario in the field, however, raises concerns as to whether cases of pending work,
inefficiency, conflicts among others can be arrested by having proper structures and processes. The purpose of
the study was to assess the effect of organizational structure on organizational effectiveness, in public and
private universities in Kenya, using the case of Moi University and University of East Africa (UEA)-Baraton.
Based on the study, this paper undertakes a comparative analyisis of organizational structure and
organizational effectiveness between UEA-Baraton and Moi University and the extent to which the nature of
formalization and level of horizontal integration are antecedents to level of communication and locus of
decision-making. The study utilized a cross-sectional survey design that was descripto-explanatory in nature to
identify attributes of the study population using a small sample of individuals. Independent samples t-test was
used to test whether there was any significant difference in organizational structure and organizational
effectiveness between public and private universities. Further, the study used hierarchical regression analysis to
test the hypotheses. Based on the sample of 365 participants (300 from Moi University and 65 from UEABaraton),
the independent samples t-test confirmed that there were significant differences in organizational
structure and organizational effectiveness between public and private universities. The regression results
indicated that the locus of decision-making had positive and significant effects on productivity, stability,
resource acquisition and human resource satisfaction and development. The results highlight the need to
improve organizational structure which has positive impacts on organizational effectiveness under the
moderation of organizational processes. This move is necessitated by the accelerated pace of business
complexity today.
Career development an imperative of job satisfaction and career commitment em...Alexander Decker
This document discusses career development in the context of the Pakistani banking sector. It reviews literature on career planning, development, and growth. Career development is presented as a complex long-term process involving both individual career planning and organizational career management initiatives. Career planning involves self-assessment, goal-setting, and identifying steps to achieve goals. Career development leads to career growth, which in turn positively impacts job satisfaction and career commitment. The study examines the relationships between career planning, career control, career growth, job satisfaction and career commitment in Pakistani bank employees.
This document discusses career development in the banking sector of Pakistan. It begins with an abstract that summarizes the study, which examined the effects of career planning and career management on career development, job satisfaction, and career commitment among bank employees. The introduction provides background on the importance of career development for both organizations and individuals. The literature review discusses prior research on the relationships between career planning and career management with career development, and career development with job satisfaction and career commitment. The study aims to further validate these relationships and their effects on employee and organizational outcomes.
This document provides background information on a case study that explored how six high-technology firms in Taiwan implemented organizational learning as an organization development intervention strategy. The case study sought to understand how individuals, teams, and organizations learned during the OL process and the extent to which OL activities contributed to organizational performance. It provides theoretical frameworks on organization development and organizational learning and describes the research methods used, which included interviews, documentation review, and observations at the six firms.
The Influence of Leadership Style and Organizational Climate on Work Relation...theijes
The purpose of this study was to determine and analyze the influence of Leadership Style and Organizational Climate on Work Relationship. Collecting data used quetionaire. Sampling method used proportionate cluster random sampling. The sample was partially of Private University in Southeast Sulawesi and the sampled respondents were middle-level managers (Dean and Vice Dean), manager of the lowest level (LPPM, LPMI, Department, Study Program, BAAK, Library and Laboratory), and organizing committee (faculty and staff), as well as students. The numbers of samples in this study were 350 respondents. Method of data analysis used Partial Least Square (PLS). The results showed that of Leadership Style has positive and significant influence on Employment Relationship. Organizational Climate has positive and significant influence on Work Relationship. Leadership Style has positive and significant influence on Organizational Climate.
This document summarizes a journal article that explores how organizational learning can help businesses achieve sustainable competitive advantage. It discusses how organizational learning involves acquiring, distributing, applying, and translating knowledge into organizational resources and capabilities. Through continuous organizational learning, firms can develop rare, hard to imitate intellectual capital like human capital, social capital, and organizational capabilities. This helps firms implement valuable strategies that cannot be easily copied by competitors, leading to sustainable competitive advantage and superior performance.
Utilizing teams for high performance in nigerian universitiesAlexander Decker
This document summarizes a study on utilizing teams for high performance in Nigerian universities. The study investigated the effects of worker commitment to teamwork on performance and the relationship between teamwork and skill enhancement at the University of Nigeria, Enugu Campus. A sample of 355 staff completed questionnaires on teamwork and performance. The findings showed that teamwork has a significant effect on worker performance and there is a significant relationship between commitment to teamwork and skill enhancement. The study concludes that utilizing teams produces high performance among university staff.
This document develops a conceptual framework and hypotheses about the relationships between organizational learning, perceptions of the external environment, and innovation performance at the individual and organizational levels. It reviews literature on organizational learning and innovation performance. The review indicates that organizational learning is positively related to perceptions of an uncertain/complex external environment and to innovation performance. However, the relationship between organizational learning and innovation performance lacks empirical evidence. The framework and hypotheses aim to address this gap by examining these relationships at both the individual and organizational levels.
A Comparative Analysis of Organizational Structure and Effectiveness between ...inventionjournals
The nature of services in institutions of higher learning requires that all stakeholders play
positive roles in the sustainability of the institution’s survival and effectiveness in giving quality teaching,
research and learning. Structure and processes are core requirements for understanding organizational
effectiveness. The actual scenario in the field, however, raises concerns as to whether cases of pending work,
inefficiency, conflicts among others can be arrested by having proper structures and processes. The purpose of
the study was to assess the effect of organizational structure on organizational effectiveness, in public and
private universities in Kenya, using the case of Moi University and University of East Africa (UEA)-Baraton.
Based on the study, this paper undertakes a comparative analyisis of organizational structure and
organizational effectiveness between UEA-Baraton and Moi University and the extent to which the nature of
formalization and level of horizontal integration are antecedents to level of communication and locus of
decision-making. The study utilized a cross-sectional survey design that was descripto-explanatory in nature to
identify attributes of the study population using a small sample of individuals. Independent samples t-test was
used to test whether there was any significant difference in organizational structure and organizational
effectiveness between public and private universities. Further, the study used hierarchical regression analysis to
test the hypotheses. Based on the sample of 365 participants (300 from Moi University and 65 from UEABaraton),
the independent samples t-test confirmed that there were significant differences in organizational
structure and organizational effectiveness between public and private universities. The regression results
indicated that the locus of decision-making had positive and significant effects on productivity, stability,
resource acquisition and human resource satisfaction and development. The results highlight the need to
improve organizational structure which has positive impacts on organizational effectiveness under the
moderation of organizational processes. This move is necessitated by the accelerated pace of business
complexity today.
This document summarizes a study that examined the relationship between strategic human resource management (SHRM) practices and organizational performance in banks in Bahawalpur district, Pakistan. The study used a universalistic approach to analyze data collected from 120 bank branches. The results showed that four of the seven SHRM practices examined - training, employee participation, employment security, and result-oriented appraisals - were positively related to organizational performance. HR managers can focus on these practices to enhance organizational performance.
International Journal of Business and Management Invention (IJBMI)inventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
This document summarizes a study that examined the relationship between strategic human resource management (SHRM) practices and organizational performance. The study collected data from 120 bank branches in Pakistan and analyzed it using statistical techniques like correlation and regression. The results showed that 4 out of 7 SHRM practices were positively related to organizational performance: providing extensive training to employees, employment security, open employee participation mechanisms, and using outcome-based employee appraisal criteria. HR managers can benefit by focusing on these practices to improve organizational performance.
A study on the relationship between leadership styles and leadership effectiv...Alexander Decker
This document summarizes a study on the relationship between leadership styles and leadership effectiveness in Malaysian government-linked companies (GLCs). It provides background on GLCs and leadership effectiveness. Leadership styles examined include transformational, transactional, and passive/avoidant styles. A survey was conducted of 325 leaders in GLCs using the Multifactor Leadership Questionnaire to assess relationships between styles and effectiveness. Results found transactional leadership was the most demonstrated style. Transformational and transactional styles positively correlated with effectiveness measures, while passive/avoidant styles negatively correlated or had low correlation.
The effect of international human resource management practices on military a...Alexander Decker
This document summarizes a research journal article about the effect of international human resource management practices on the effectiveness of leaders deployed on United Nations peacekeeping missions. The article reviews literature showing that practices like selection and recruitment of qualified leaders, training, and compensation and rewards can help facilitate environmental adaptation and improve performance. Previous studies found that implementing effective HR practices positively influences individual performance. The article proposes a model linking HR practices including selection, training, and compensation to the adaptive performance of UN peacekeeping leaders.
Organizational Alignmemt Case Study of Ministry Of Justice of Cape Verdeinventionjournals
This research has the purpose to investigate the organizational alignment through organizational culture, leader’s values, and the formal structures in the organization. The study was conducted in the Ministry of Justice in Cape Verde, and the instrument used to investigate organizational alignment is VOX Organizationis. Vox Organizationis is an instrument that provides a starting point for a holistic vision of the organization, and it enables exploration of the alignment level between organizational culture, leader’s values, organizational structure as well as organizational strategy. The instrument includes two types of questionnaires, one that is submitted to employees (measuring the organizational culture) and the other one submitted to leaders (measuring leader’s values and the formal aspect of organizational functioning). All the questions contained in the two questionnaires are measured on four dimension, decision-making and behavior, people versus task orientation, innovativeness and risk-taking, and open versus closed system. The results that obtained will show the correlation between organizational culture, Leader's values, and the formal aspect of the organizational functioning, and from that, we can see the organization's level of alignment.
Literature review on youth leadership samplecocolatto
This document summarizes literature on facilitating professional leadership development in youth organizations, using Victoria University's Students Association (VUWSA) as a case study. It explores how professional leadership development concepts from workplace settings can be adapted for youth organizations. While leadership is often learned through experience, youth organizations face challenges in providing long-term leadership opportunities due to short leadership cycles. The document argues professional leadership development is possible in youth organizations and recommends VUWSA focus on staff leadership skills rather than just technical skills.
Human Resource Flexibility and Organizational Effectiveness: Role of Organiz...inventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
Organisational climate and corporate performanceAlexander Decker
This document summarizes a study that examined the relationship between organizational climate and corporate
performance in the Nigerian oil industry. The study utilized questionnaires and interviews with 382 employees from
seven major oil companies in Nigeria. The findings revealed a positive and significant relationship between
organizational climate dimensions of recognition for achievement, organizational support, and cohesion with corporate
performance. Specifically, these three dimensions of organizational climate were found to have a positive influence on
corporate performance. The implications of these findings for management practice are also discussed.
This document discusses the history and evolution of organizational development (OD). It begins by defining OD as applying behavioral science to help organizations change and improve effectiveness. It describes how OD emerged from the work of researchers in the 1950s and 1960s applying group processes to businesses. This led to interventions like team building, process consultation, and surveys to provide feedback. The document then outlines various OD interventions that addressed work design, rewards, and aligning organizations with their strategies and environments. It concludes by noting how OD was introduced in India in the 1960s but did not become widespread until being adopted by some companies in the 1970s.
Organizational culture and performance of higher educational institutions the...Alexander Decker
This document summarizes a study that examined the relationship between organizational culture, individual readiness for change, and organizational performance in higher education institutions in Pakistan. The study hypothesized that individual readiness for change mediates the positive relationship between organizational culture and organizational performance. Data was collected through questionnaires distributed to 307 faculty members with PhDs from universities and higher education institutions in Pakistan. The study found support for individual readiness for change partially mediating the relationship between organizational culture and organizational performance. The findings provide insight into how different dimensions of organizational culture relate to performance.
This document summarizes a study that examined the impact of workforce diversity on employee performance in Egyptian pharmaceutical organizations. The study surveyed 300 middle-level managers across five major pharmaceutical companies in Egypt. The results showed that gender and education background were significant factors in explaining differences in employee performance, while age diversity was not a significant factor. The document provides context on how workforce diversity can impact employee performance both positively and negatively, and outlines the study's methodology involving questionnaires distributed to managers across various pharmaceutical companies in Egypt.
A study on impact of job characteristics on key attitudesAlexander Decker
This document discusses a study on the impact of job characteristics on the attitudes of faculty members at professional educational institutes. The study examined how factors like promotional opportunities, task variety, pay satisfaction, and professional development related to faculty commitment levels and job satisfaction. A survey of 251 faculty members found that promotional opportunities, task variety, pay, and participation in decision making were positively associated with higher job satisfaction and affective commitment, while participation related to increased normative commitment. The document provides context on factors that influence organizational commitment and job satisfaction, and their relationship to job characteristics.
This document presents a new framework for assessing organizational capacity in small nonprofits. It begins with an overview of existing literature on defining and measuring organizational capacity. It then profiles the unique challenges of small nonprofits. The framework aims to assess capacity in a way that reflects the integration of capacity attributes and capacity building processes. It was developed with and for small grassroots nonprofits.
Salas et al (2008) Teams, teamwork and team performanceIgnacio Fernández
The document summarizes key discoveries and developments in team performance research over the past 50 years, as reflected in the journal Human Factors. It highlights eight major discoveries:
1) The importance of shared cognition and mental models for team performance.
2) Advances in measuring shared cognition, moving from post-task surveys to real-time embedded measures.
3) Improvements in team training methods that promote teamwork skills and coordination.
4) The use of synthetic task environments to study teams in controlled research settings.
5) Identification of factors that influence team effectiveness such as composition, leadership, and coordination.
6) Development of multilevel models of team effectiveness that integrate individual and team processes
This document discusses attributes of successful teamwork based on a literature review and case study of student teams. The key attributes identified for effective teamwork are: commitment to shared goals and team success; interdependence where members contribute more together than individually; and strong interpersonal skills like open communication, trust and respect. The case study examines two student teams, one highly successful that demonstrated these attributes, and another dysfunctional team that did not.
This document summarizes a case study on successful versus unsuccessful teamwork among student project teams. It identifies key attributes of successful teams found in the literature, including commitment to shared goals, interdependence, strong interpersonal skills, open communication, appropriate composition, and commitment to processes. The case study examines two teams - a highly successful team that demonstrated these attributes, and a dysfunctional team that split apart. The unsuccessful team lacked commitment to shared goals, saw members as competitive rather than interdependent, and did not support each other when facing problems.
This document summarizes an article that examines how empowering leadership in management teams relates to knowledge sharing, team efficacy, and team performance. The study surveyed management teams in 102 U.S. hotel properties. The results showed that empowering leadership was positively related to both knowledge sharing and team efficacy within teams, which in turn were both positively related to higher team performance as measured by a time-lagged market-based source. The study aimed to provide greater understanding of how empowering leadership can improve team processes and states that ultimately enhance team performance.
Leadership and teams inbusiness a study of IT projectsin .docxDIPESH30
Leadership and teams in
business: a study of IT projects
in the United Arab Emirates
Kasim Randeree
BT Centre for Major Programme Management, Saı̈d Business School,
Kellogg College, University of Oxford, Oxford, UK, and
Mathews Ninan
IT Department, Sharjah Municipality, Sharjah, United Arab Emirates
Abstract
Purpose – The purpose of this paper is to examine the effectiveness of leadership and team processes
in information technology (IT) projects in business environments. The paper contextualizes the study
in the United Arab Emirates (UAE).
Design/methodology/approach – The paper addresses two central questions: what is the level of
IT project team effectiveness in the UAE context? What is the maturity level of leadership in IT project
management in the UAE? A tailored instrument, based on Cohen and Bailey’s team effectiveness
evaluation model, was used in this study of 42 project teams in the UAE across various sectors.
Findings – The findings demonstrate that IT projects in the UAE demonstrate a maturity level that
is transactional, with task-focused teams and people-oriented leadership styles.
Research limitations/implications – The implications of the paper can facilitate broader
contextualized research on leadership and IT project team effectiveness, with particular emphasis on
developing economies. This is important in addressing the issue of high failure rates in IT projects in
general.
Practical implications – Understanding the role of leadership and its responsibility in facilitating
teams in technical and high failure environments can impact on productivity and success rates in
future projects.
Originality/value – This paper is unique in providing collated opinion about constructs within IT
project team processes and leadership effectiveness in the context of businesses in developing
economies. The use of a maturity structure addressing leadership, trust, teams and cohesion is
distinctive.
Keywords Information technology, Leadership, Team working, Project teams, United Arab Emirates
Paper type Research paper
1. Introduction
Two key factors in organizational effectiveness are leadership and teams. Leadership
has been prominent since the early twentieth century and there have been several
periods of study starting from trait-based studies to adaptive and cognitive studies
prevalent over the last few decades (Van Maurik, 2001; Chemers, 2000). Similarly, teams
have been a key component of successful organizations. The use of teams in
project-based businesses has been widely accepted as an effective way of delivering
strategic goals (Dvir et al., 1998). The leadership influence on an effective team can
The current issue and full text archive of this journal is available at
www.emeraldinsight.com/1753-8378.htm
The authors would like to thank Santander and The British University in Dubai for their support
of this research.
IJMPB
4,1
28
Received 2 November 2009
Accepted 9 April 2010
International Journal of Managing
Proje ...
This document summarizes a study that examined the relationship between strategic human resource management (SHRM) practices and organizational performance in banks in Bahawalpur district, Pakistan. The study used a universalistic approach to analyze data collected from 120 bank branches. The results showed that four of the seven SHRM practices examined - training, employee participation, employment security, and result-oriented appraisals - were positively related to organizational performance. HR managers can focus on these practices to enhance organizational performance.
International Journal of Business and Management Invention (IJBMI)inventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
This document summarizes a study that examined the relationship between strategic human resource management (SHRM) practices and organizational performance. The study collected data from 120 bank branches in Pakistan and analyzed it using statistical techniques like correlation and regression. The results showed that 4 out of 7 SHRM practices were positively related to organizational performance: providing extensive training to employees, employment security, open employee participation mechanisms, and using outcome-based employee appraisal criteria. HR managers can benefit by focusing on these practices to improve organizational performance.
A study on the relationship between leadership styles and leadership effectiv...Alexander Decker
This document summarizes a study on the relationship between leadership styles and leadership effectiveness in Malaysian government-linked companies (GLCs). It provides background on GLCs and leadership effectiveness. Leadership styles examined include transformational, transactional, and passive/avoidant styles. A survey was conducted of 325 leaders in GLCs using the Multifactor Leadership Questionnaire to assess relationships between styles and effectiveness. Results found transactional leadership was the most demonstrated style. Transformational and transactional styles positively correlated with effectiveness measures, while passive/avoidant styles negatively correlated or had low correlation.
The effect of international human resource management practices on military a...Alexander Decker
This document summarizes a research journal article about the effect of international human resource management practices on the effectiveness of leaders deployed on United Nations peacekeeping missions. The article reviews literature showing that practices like selection and recruitment of qualified leaders, training, and compensation and rewards can help facilitate environmental adaptation and improve performance. Previous studies found that implementing effective HR practices positively influences individual performance. The article proposes a model linking HR practices including selection, training, and compensation to the adaptive performance of UN peacekeeping leaders.
Organizational Alignmemt Case Study of Ministry Of Justice of Cape Verdeinventionjournals
This research has the purpose to investigate the organizational alignment through organizational culture, leader’s values, and the formal structures in the organization. The study was conducted in the Ministry of Justice in Cape Verde, and the instrument used to investigate organizational alignment is VOX Organizationis. Vox Organizationis is an instrument that provides a starting point for a holistic vision of the organization, and it enables exploration of the alignment level between organizational culture, leader’s values, organizational structure as well as organizational strategy. The instrument includes two types of questionnaires, one that is submitted to employees (measuring the organizational culture) and the other one submitted to leaders (measuring leader’s values and the formal aspect of organizational functioning). All the questions contained in the two questionnaires are measured on four dimension, decision-making and behavior, people versus task orientation, innovativeness and risk-taking, and open versus closed system. The results that obtained will show the correlation between organizational culture, Leader's values, and the formal aspect of the organizational functioning, and from that, we can see the organization's level of alignment.
Literature review on youth leadership samplecocolatto
This document summarizes literature on facilitating professional leadership development in youth organizations, using Victoria University's Students Association (VUWSA) as a case study. It explores how professional leadership development concepts from workplace settings can be adapted for youth organizations. While leadership is often learned through experience, youth organizations face challenges in providing long-term leadership opportunities due to short leadership cycles. The document argues professional leadership development is possible in youth organizations and recommends VUWSA focus on staff leadership skills rather than just technical skills.
Human Resource Flexibility and Organizational Effectiveness: Role of Organiz...inventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
Organisational climate and corporate performanceAlexander Decker
This document summarizes a study that examined the relationship between organizational climate and corporate
performance in the Nigerian oil industry. The study utilized questionnaires and interviews with 382 employees from
seven major oil companies in Nigeria. The findings revealed a positive and significant relationship between
organizational climate dimensions of recognition for achievement, organizational support, and cohesion with corporate
performance. Specifically, these three dimensions of organizational climate were found to have a positive influence on
corporate performance. The implications of these findings for management practice are also discussed.
This document discusses the history and evolution of organizational development (OD). It begins by defining OD as applying behavioral science to help organizations change and improve effectiveness. It describes how OD emerged from the work of researchers in the 1950s and 1960s applying group processes to businesses. This led to interventions like team building, process consultation, and surveys to provide feedback. The document then outlines various OD interventions that addressed work design, rewards, and aligning organizations with their strategies and environments. It concludes by noting how OD was introduced in India in the 1960s but did not become widespread until being adopted by some companies in the 1970s.
Organizational culture and performance of higher educational institutions the...Alexander Decker
This document summarizes a study that examined the relationship between organizational culture, individual readiness for change, and organizational performance in higher education institutions in Pakistan. The study hypothesized that individual readiness for change mediates the positive relationship between organizational culture and organizational performance. Data was collected through questionnaires distributed to 307 faculty members with PhDs from universities and higher education institutions in Pakistan. The study found support for individual readiness for change partially mediating the relationship between organizational culture and organizational performance. The findings provide insight into how different dimensions of organizational culture relate to performance.
This document summarizes a study that examined the impact of workforce diversity on employee performance in Egyptian pharmaceutical organizations. The study surveyed 300 middle-level managers across five major pharmaceutical companies in Egypt. The results showed that gender and education background were significant factors in explaining differences in employee performance, while age diversity was not a significant factor. The document provides context on how workforce diversity can impact employee performance both positively and negatively, and outlines the study's methodology involving questionnaires distributed to managers across various pharmaceutical companies in Egypt.
A study on impact of job characteristics on key attitudesAlexander Decker
This document discusses a study on the impact of job characteristics on the attitudes of faculty members at professional educational institutes. The study examined how factors like promotional opportunities, task variety, pay satisfaction, and professional development related to faculty commitment levels and job satisfaction. A survey of 251 faculty members found that promotional opportunities, task variety, pay, and participation in decision making were positively associated with higher job satisfaction and affective commitment, while participation related to increased normative commitment. The document provides context on factors that influence organizational commitment and job satisfaction, and their relationship to job characteristics.
This document presents a new framework for assessing organizational capacity in small nonprofits. It begins with an overview of existing literature on defining and measuring organizational capacity. It then profiles the unique challenges of small nonprofits. The framework aims to assess capacity in a way that reflects the integration of capacity attributes and capacity building processes. It was developed with and for small grassroots nonprofits.
Salas et al (2008) Teams, teamwork and team performanceIgnacio Fernández
The document summarizes key discoveries and developments in team performance research over the past 50 years, as reflected in the journal Human Factors. It highlights eight major discoveries:
1) The importance of shared cognition and mental models for team performance.
2) Advances in measuring shared cognition, moving from post-task surveys to real-time embedded measures.
3) Improvements in team training methods that promote teamwork skills and coordination.
4) The use of synthetic task environments to study teams in controlled research settings.
5) Identification of factors that influence team effectiveness such as composition, leadership, and coordination.
6) Development of multilevel models of team effectiveness that integrate individual and team processes
This document discusses attributes of successful teamwork based on a literature review and case study of student teams. The key attributes identified for effective teamwork are: commitment to shared goals and team success; interdependence where members contribute more together than individually; and strong interpersonal skills like open communication, trust and respect. The case study examines two student teams, one highly successful that demonstrated these attributes, and another dysfunctional team that did not.
This document summarizes a case study on successful versus unsuccessful teamwork among student project teams. It identifies key attributes of successful teams found in the literature, including commitment to shared goals, interdependence, strong interpersonal skills, open communication, appropriate composition, and commitment to processes. The case study examines two teams - a highly successful team that demonstrated these attributes, and a dysfunctional team that split apart. The unsuccessful team lacked commitment to shared goals, saw members as competitive rather than interdependent, and did not support each other when facing problems.
This document summarizes an article that examines how empowering leadership in management teams relates to knowledge sharing, team efficacy, and team performance. The study surveyed management teams in 102 U.S. hotel properties. The results showed that empowering leadership was positively related to both knowledge sharing and team efficacy within teams, which in turn were both positively related to higher team performance as measured by a time-lagged market-based source. The study aimed to provide greater understanding of how empowering leadership can improve team processes and states that ultimately enhance team performance.
Leadership and teams inbusiness a study of IT projectsin .docxDIPESH30
Leadership and teams in
business: a study of IT projects
in the United Arab Emirates
Kasim Randeree
BT Centre for Major Programme Management, Saı̈d Business School,
Kellogg College, University of Oxford, Oxford, UK, and
Mathews Ninan
IT Department, Sharjah Municipality, Sharjah, United Arab Emirates
Abstract
Purpose – The purpose of this paper is to examine the effectiveness of leadership and team processes
in information technology (IT) projects in business environments. The paper contextualizes the study
in the United Arab Emirates (UAE).
Design/methodology/approach – The paper addresses two central questions: what is the level of
IT project team effectiveness in the UAE context? What is the maturity level of leadership in IT project
management in the UAE? A tailored instrument, based on Cohen and Bailey’s team effectiveness
evaluation model, was used in this study of 42 project teams in the UAE across various sectors.
Findings – The findings demonstrate that IT projects in the UAE demonstrate a maturity level that
is transactional, with task-focused teams and people-oriented leadership styles.
Research limitations/implications – The implications of the paper can facilitate broader
contextualized research on leadership and IT project team effectiveness, with particular emphasis on
developing economies. This is important in addressing the issue of high failure rates in IT projects in
general.
Practical implications – Understanding the role of leadership and its responsibility in facilitating
teams in technical and high failure environments can impact on productivity and success rates in
future projects.
Originality/value – This paper is unique in providing collated opinion about constructs within IT
project team processes and leadership effectiveness in the context of businesses in developing
economies. The use of a maturity structure addressing leadership, trust, teams and cohesion is
distinctive.
Keywords Information technology, Leadership, Team working, Project teams, United Arab Emirates
Paper type Research paper
1. Introduction
Two key factors in organizational effectiveness are leadership and teams. Leadership
has been prominent since the early twentieth century and there have been several
periods of study starting from trait-based studies to adaptive and cognitive studies
prevalent over the last few decades (Van Maurik, 2001; Chemers, 2000). Similarly, teams
have been a key component of successful organizations. The use of teams in
project-based businesses has been widely accepted as an effective way of delivering
strategic goals (Dvir et al., 1998). The leadership influence on an effective team can
The current issue and full text archive of this journal is available at
www.emeraldinsight.com/1753-8378.htm
The authors would like to thank Santander and The British University in Dubai for their support
of this research.
IJMPB
4,1
28
Received 2 November 2009
Accepted 9 April 2010
International Journal of Managing
Proje ...
Prior to beginning work on this discussion, read Chapter 14 of Nor.docxstilliegeorgiana
Prior to beginning work on this discussion, read Chapter 14 of Northouse (2018) and Chapter 2 of Oededekoven (2018). Locate the eight team effectiveness indicators (Northouse, 2018).
Develop a strategy to use two out of eight indicators to improve the performance of an organizational team that you have observed or were part of during your career. In support of your strategy also incorporate at least one of Oededekoven’s (2018) six C’s of teamwork into your discussion.
Cite: Northouse, P. G. (2018). Leadership: Theory and practice (8th ed.). Retrieved from https://content.ashford.edu
Oedekoven, O. O., Lavrenz, J., & Robbins, D. (2018). Leadership essentials: Practical and proven approaches in leadership and supervision. Retrieved from https://ashford.instructure.com
The chapters 14 are below for the chapter 2 check uploaded PDF or click link
14.1 Description
Work teams are very prevalent in today’s organizations. The reliance on teams is due partially to increasingly complex tasks, more globalization, and the flattening of organizational structures. A team is a type of organizational group that is composed of members who are interdependent, who share common goals, and who must coordinate their activities to accomplish these goals. Team members must work collectively to achieve their goals. Examples of organizational teams include senior executive teams, project management teams, task forces, work units, standing committees, quality teams, and improvement teams. Teams can be located in the same place meeting face-to-face, or they can be geographically dispersed “virtual” teams meeting across time and distance via various forms of communication technology. Teams can also be hybrids of face-to-face and virtual teams with some members being co-located and some being dispersed. The exact definition of which organizational group is a team or not is constantly evolving as organizations confront the many new forms of contemporary collaboration (Wageman, Gardner, & Mortensen, 2012).
The study of organizational teams has focused on strategies for maintaining a competitive advantage. Team-based organizations have faster response capability because of their flatter organizational structures, which rely on teams and new technology to enable communication across time and space (Porter & Beyerlein, 2000). These newer organizational structures have been referred to as “team-based and technology-enabled” (Mankin, Cohen, & Bikson, 1996). A majority of multinational companies are depending on virtual teams, or teams that are geographically dispersed and rely on technology to interact and collaborate (Muethel, Gehrlein, & Hoegl, 2012). Such teams allow companies to (1) use the best talent across the globe, (2) facilitate collaboration across time and space, and (3) reduce travel costs (Paul, Drake, & Liang, 2016). These virtual teams face more difficulty with members separated by time, distance, and culture. They often have less trust, more conflict, and more su ...
This document provides an overview of the conceptual framework for learning-centered leadership. It begins by defining leadership as "the process of influencing others to achieve mutually agreed upon purposes for the organization." The document then reviews 5 core findings from research on leadership: 1) leadership matters for organizational success, especially in education; 2) leadership matters even more in difficult times; 3) leadership is critical during periods of significant organizational transition; 4) instructionally-focused and change-oriented leadership are effective frames for education; and 5) team leadership may enhance performance. It concludes by presenting a model showing how leader behaviors, shaped by prior experiences and characteristics, indirectly influence student outcomes through impacting school operations and classroom activities.
An assessment of the measurementof performance in internat.docxgalerussel59292
This study assessed how performance is measured in 96 international business research articles published between 1995-2005 in top journals. The key findings were:
1) Most studies (55) used primary/subjective data to measure performance, while 39 used secondary/objective data and only 2 used both.
2) Few studies (7) measured performance using financial, operational, and overall effectiveness measures. Around a third (31) used two types of measures.
3) The study analyzed performance measurement across three dimensions: type of data source, type of measure, and level of analysis.
The document discusses how employee retention affects organizational competence. It proposes a model showing that factors like rewards, career development opportunities, work environment, and supervisor support positively influence employee retention and the development of organizational competence by retaining valuable employees. The document reviews literature on definitions of employee retention and organizational competence. It also examines how rewards, career opportunities, supervisor support, and work environment specifically impact employee retention.
The document discusses factors that affect employee retention and the relationship between those factors and organizational competence. It proposes a model showing that rewards, career development opportunities, work environment, and supervisor support positively influence employee retention. Retaining employees then contributes to developing organizational competence. The document reviews literature on definitions of employee retention and organizational competence. It also examines rewards, career opportunities, supervisor support, and work environment as specific factors that can affect employee retention.
The document discusses factors that affect employee retention and the relationship between those factors and organizational competence. It proposes a model showing that rewards, career development opportunities, work environment, and supervisor support positively influence employee retention. Retaining employees then contributes to developing organizational competence. The document reviews literature on definitions of employee retention and organizational competence. It also examines rewards, career opportunities, supervisor support, and work environment as specific factors that can affect employee retention.
This document discusses discoveries and developments in team performance research over the past 50 years as reflected in publications in Human Factors. It outlines eight key discoveries including: the importance of shared cognition for team performance; advances in measuring shared cognition; evidence that team training promotes teamwork and enhances performance; and the use of synthetic task environments to study teams in context while maintaining experimental control. The document also discusses fundamental concepts in teams research like the input-process-output framework and highlights challenges for future research such as studying team cognition and adaptive, multicultural teams.
This document provides guidance for Week 5 of an online course on leadership skills assessment. It outlines the learning objectives and activities for the week, which include discussions on leadership communication and teamwork, as well as a final written assignment. Students are instructed to focus on information and knowledge management, collaborative learning, and the role of teams. The document also provides recommendations for effective team design, including defining team purpose and roles, and creating an environment that facilitates collaboration, communication, and performance.
httpsgr.sagepub.comSmall Group Research httpsgr..docxadkinspaige22
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Small Group Research
http://sgr.sagepub.com/content/40/2/181
The online version of this article can be found at:
DOI: 10.1177/1046496408328821
2009 40: 181 originally published online 6 January 2009Small Group Research
Burke, Rebecca Lyons and Gerald F. Goodwin
Cameron Klein, Deborah DiazGranados, Eduardo Salas, Huy Le, C. Shawn
Does Team Building Work?
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Does Team Building Work?
Cameron Klein
Deborah DiazGranados
Eduardo Salas
Huy Le
C. Shawn Burke
Rebecca Lyons
University of Central Florida
Gerald F. Goodwin
Army Research Institute
This research reports the results of a comprehensive investigation into the
effectiveness of team building. The article serves to update and extend Salas,
Rozell, Mullen, and Driskell’s (1999) team-building meta-analysis by assess-
ing a larger database and examining a broader set of outcomes. Our study
considers the impact of four specific team-building components (goal setting,
interpersonal relations, problem solving, and role clarification) on cognitive,
affective, process, and performance outcomes. Results (based on 60 correla-
tions) suggest that team building has a positive moderate effect across all
team outcomes. In terms of specific outcomes, team building was most
strongly related to affective and process outcomes. Results are also presented
on the differential effectiveness of team building based upon the team size.
Keywords: team building; team performance; team development
Teams of people working together for a common cause touch all our lives.
From everyday activities like air travel, fire fighting, and running the United
Way drive to amazing feats of human accomplishment like climbing Mt.
Everest and reaching for the stars, teams are at the center of how work gets
done in modern life.
Kozlowski & Ilgen, 2006, p. 78
This quote, from a recent review of work-team eff.
httpsgr.sagepub.comSmall Group Research httpsgr..docxShiraPrater50
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Small Group Research
http://sgr.sagepub.com/content/40/2/181
The online version of this article can be found at:
DOI: 10.1177/1046496408328821
2009 40: 181 originally published online 6 January 2009Small Group Research
Burke, Rebecca Lyons and Gerald F. Goodwin
Cameron Klein, Deborah DiazGranados, Eduardo Salas, Huy Le, C. Shawn
Does Team Building Work?
Published by:
http://www.sagepublications.com
can be found at:Small Group ResearchAdditional services and information for
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- Jan 6, 2009 OnlineFirst Version of Record
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http://online.sagepub.com/site/sphelp/vorhelp.xhtml
http://sgr.sagepub.com/
Does Team Building Work?
Cameron Klein
Deborah DiazGranados
Eduardo Salas
Huy Le
C. Shawn Burke
Rebecca Lyons
University of Central Florida
Gerald F. Goodwin
Army Research Institute
This research reports the results of a comprehensive investigation into the
effectiveness of team building. The article serves to update and extend Salas,
Rozell, Mullen, and Driskell’s (1999) team-building meta-analysis by assess-
ing a larger database and examining a broader set of outcomes. Our study
considers the impact of four specific team-building components (goal setting,
interpersonal relations, problem solving, and role clarification) on cognitive,
affective, process, and performance outcomes. Results (based on 60 correla-
tions) suggest that team building has a positive moderate effect across all
team outcomes. In terms of specific outcomes, team building was most
strongly related to affective and process outcomes. Results are also presented
on the differential effectiveness of team building based upon the team size.
Keywords: team building; team performance; team development
Teams of people working together for a common cause touch all our lives.
From everyday activities like air travel, fire fighting, and running the United
Way drive to amazing feats of human accomplishment like climbing Mt.
Everest and reaching for the stars, teams are at the center of how work gets
done in modern life.
Kozlowski & Ilgen, 2006, p. 78
This quote, from a recent review of work-team eff ...
This document presents a conceptual model of organization learning disorders and their impact on organizational performance. The model suggests that organization learning processes affect the knowledge organizations possess, and organizational knowledge then impacts performance outcomes. The model identifies specific learning disorders that can occur during the four phases of organizational learning: discovery, invention, production, and generalization. These learning disorders are hypothesized to negatively influence the knowledge organizations develop. The document concludes by proposing intervention hypotheses for addressing common organizational learning disorders.
Teams developing business ideas how membercharacteristics a.docxssuserf9c51d
Teams developing business ideas: how member
characteristics and conflict affect member-rated team
effectiveness
Maw-Der Foo
Accepted: 29 January 2009 / Published online: 25 February 2009
� Springer Science+Business Media, LLC. 2009
Abstract Team researchers have found that the
diversity to effectiveness ratings are mediated by
team conflict. Using a sample of 73 teams developing
their business ideas, I found direct effects of diversity
and conflict on member-rated team effectiveness.
Here, I explain how the circumstances under which
these teams operate can lead to these findings. For
these teams, task conflict was found to relate
negatively to member-rated team effectiveness. This
finding contrasts with research on organizational
teams, where task conflict usually relates positively to
team effectiveness ratings. I also found that both
diversity and average member experience influence
member-rated effectiveness. These findings imply
that diversity, conflict, and ratings of team effective-
ness may differ for teams developing business ideas
as compared to organizational teams. Thus, findings
from organizational team research should be applied
with caution to teams developing business ideas and
possibly to new venture teams in general.
Keywords Business ideas � Conflict � Diversity �
Ratings of team effectiveness
JEL Classifications L26 � M12 � M13
It is important to study venture teams because high-
growth ventures are usually started by a team instead
of an individual entrepreneur (Friar and Meyer 2001).
Researchers have argued for relationships among
diversity, conflict, and ratings of team effectiveness
(Milliken and Martins 1996; Pelled et al. 1999).
Member diversity of a non-task nature, such as race
and age, may result in non-task conflict, while
member diversity of a task nature, such as work
function and education, may lead to task conflict
(Lankau et al. 2007; Milliken and Martins 1996;
Pelled et al. 1999). Non-task conflict that distracts
members from the team’s task can hurt team effec-
tiveness ratings; while task conflict that increases the
information that the team considers may enhance the
ratings of team effectiveness (Bantel and Jackson
1989; Pelled et al. 1999). That is, diversity to team
effectiveness ratings are mediated by team conflict.
For teams developing business ideas, a type of new
venture team, I examined the relationships among
diversity, conflict, and member-rated team effective-
ness. At the early venture stage, how members
evaluate their team may be important. If members
rate their team negatively, the team may dissolve
before it can move to later stages of venture
development. Consistent with organizational team
research, I propose that diversity and conflict result in
higher, member-rated team effectiveness. Departing
from organizational team research, I also propose that
both diversity and conflict result in direct effects on
member-rated team effectiven ...
This paper explains a model for analyzing and measuring the propagation of order amplifications (i.e. bullwhip effect) for a single-product supply network topology considering exogenous uncertainty and linear and time-invariant inventory management policies for network entities. The stream of orders placed by each entity of the network is characterized assuming customer demand is ergodic. In fact, we propose an exact formula in order to measure the bullwhip effect in the addressed supply network topology considering the system in Markovian chain framework and presenting a matrix of network member relationships and relevant order sequences. The formula turns out using a mathematical method called frequency domain analysis. The major contribution of this paper is analyzing the bullwhip effect considering exogenous uncertainty in supply networks and using the Fourier transform in order to simplify the relevant calculations. We present a number of numerical examples to assess the analytical results accuracy in quantifying the bullwhip effect.
TOTADO paper and templates Birdi (2011).DOCKamal Birdi
This document introduces the Taxonomy of Training and Development Outcomes (TOTADO) evaluation framework. TOTADO integrates previous models to define a taxonomy of outcomes from training and development activities. It evaluates outcomes at four levels - individual, team, organizational, and societal. At each level, outcomes are categorized into affective, cognitive, behavioral, instrumental/physical dimensions. The framework provides a comprehensive and theoretically grounded approach to assessing the diverse impacts of training and development.
A study on impact of job characteristics on key attitudesAlexander Decker
The document discusses a study that examines the impact of job characteristics like promotional opportunities, task variety, pay satisfaction, and professional development on the job satisfaction and organizational commitment of faculty members at professional educational institutes. It reviews literature on job characteristics, organizational commitment, job satisfaction, and the relationship between these factors. The study aims to understand how job characteristics influence the job attitudes of faculty members.
Similar to Team effectiveness a case study of a fast-growing private educational organization in the uae (20)
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This document discusses a study that aimed to synthesize motivation theories into a universal model for managing marketing executives in Nigerian banks. The study was guided by Maslow and McGregor's theories. A sample of 303 marketing executives was used. The results showed that managers will be most effective at motivating marketing executives if they consider individual needs and create challenging but attainable goals. The emerged model suggests managers should provide job satisfaction by tailoring assignments to abilities and monitoring performance with feedback. This addresses confusion faced by Nigerian bank managers in determining effective motivation strategies.
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This document presents definitions and properties related to generalized D*-metric spaces and establishes some common fixed point theorems for contractive type mappings in these spaces. It begins by introducing D*-metric spaces and generalized D*-metric spaces, defines concepts like convergence and Cauchy sequences. It presents lemmas showing the uniqueness of limits in these spaces and the equivalence of different definitions of convergence. The goal of the paper is then stated as obtaining a unique common fixed point theorem for generalized D*-metric spaces.
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This document discusses a transformational-generative approach to understanding Al-Istifham, which refers to interrogative sentences in Arabic. It begins with an introduction to the origin and development of Arabic grammar. The paper then explains the theoretical framework of transformational-generative grammar that is used. Basic linguistic concepts and terms related to Arabic grammar are defined. The document analyzes how interrogative sentences in Arabic can be derived and transformed via tools from transformational-generative grammar, categorizing Al-Istifham into linguistic and literary questions.
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This document discusses data mining of big data using Hadoop and MongoDB. It provides an overview of Hadoop and MongoDB and their uses in big data analysis. Specifically, it proposes using Hadoop for distributed processing and MongoDB for data storage and input. The document reviews several related works that discuss big data analysis using these tools, as well as their capabilities for scalable data storage and mining. It aims to improve computational time and fault tolerance for big data analysis by mining data stored in Hadoop using MongoDB and MapReduce.
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This document surveys trust architectures that leverage provenance in wireless sensor networks. It begins with background on provenance, which refers to the documented history or derivation of data. Provenance can be used to assess trust by providing metadata about how data was processed. The document then discusses challenges for using provenance to establish trust in wireless sensor networks, which have constraints on energy and computation. Finally, it provides background on trust, which is the subjective probability that a node will behave dependably. Trust architectures need to be lightweight to account for the constraints of wireless sensor networks.
This document discusses private equity investments in Kenya. It provides background on private equity and discusses trends in various regions. The objectives of the study discussed are to establish the extent of private equity adoption in Kenya, identify common forms of private equity utilized, and determine typical exit strategies. Private equity can involve venture capital, leveraged buyouts, or mezzanine financing. Exits allow recycling of capital into new opportunities. The document provides context on private equity globally and in developing markets like Africa to frame the goals of the study.
This document discusses a study that analyzes the financial health of the Indian logistics industry from 2005-2012 using Altman's Z-score model. The study finds that the average Z-score for selected logistics firms was in the healthy to very healthy range during the study period. The average Z-score increased from 2006 to 2010 when the Indian economy was hit by the global recession, indicating the overall performance of the Indian logistics industry was good. The document reviews previous literature on measuring financial performance and distress using ratios and Z-scores, and outlines the objectives and methodology used in the current study.
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Prescriptive analytics BA4206 Anna University PPTFreelance
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Non Linear Optimization
Demonstrating Business Performance Improvement
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Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
During the budget session of 2024-25, the finance minister, Nirmala Sitharaman, introduced the “solar Rooftop scheme,” also known as “PM Surya Ghar Muft Bijli Yojana.” It is a subsidy offered to those who wish to put up solar panels in their homes using domestic power systems. Additionally, adopting photovoltaic technology at home allows you to lower your monthly electricity expenses. Today in this blog we will talk all about what is the PM Surya Ghar Muft Bijli Yojana. How does it work? Who is eligible for this yojana and all the other things related to this scheme?
SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART
SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART
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Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Team effectiveness a case study of a fast-growing private educational organization in the uae
1. Journal of Education and Practice
ISSN 2222-1735 (Paper) ISSN 2222-288X (Online)
Vol.4, No.22, 2013
www.iiste.org
Team Effectiveness: A Case Study of a Fast-Growing Private Educational
Organization in the UAE
2.
Taimur Sharif1* Raquel Nahas2
1. Faculty of Business, ALHOSN University, PO Box: 38772, Abu Dhabi, U.A.E
Raquel Nahas, School of Education, Murdoch University, Dubai, PO Box: 345005, UAE
*Email of the corresponding author: t.sharif@alhosnu.ae
Abstract
This study attempts to investigate the effectiveness of grade-level teams within Emirates International Academy
– EIA (pseudonym), a fast-accelerating private educational organization in the UAE, using a questionnaire
survey. In order to determine the characteristics and elements of an effective team and, thus, formulate specific
research questions, Mickan and Roger (2000) is adopted for further study and compared with other literature
prior to conducting the empirical study. This research is quantitative in nature and arrives at conclusions in an
inductive manner, thus generalize the findings on similar organizations operating in the UAE. It is observed that
the grade-level teams within EIA achieve goals that link with the purpose of the Academy and most of the teams,
in general, are effective but do not have sufficient performance feedback opportunities for development. In order
to increase the overall team effectiveness, senior leadership and team leaders are recommended to provide and
encourage opportunities for teams to reflect upon self- and group- performance.
Keywords: Effective team, Educational organizations, School, UAE
1. Introduction
Since the 1950s, researchers have been interested in the benefits of teams within organizations (Henderson &
Walkinshaw, 2002; Mickan & Rodger, 2005). Throughout various investigations, teams were shown to foster an
effective work environment as they divide workload and responsibilities (De Meuse, 2009). In addition, the
collaborative environment that is created from close work with other individuals has shown to increase job
satisfaction and productivity (West, 2004). “It is teamwork that remains the ultimate competitive advantage, both
because it is so powerful and so rare” (Lencioni, 2002: vii). As Azmy (2012: 19) argued, “Since the beginning of
the 20th century, globalization, technology, and the intricacy of work have resulted in more organizations
becoming aware of the importance of understanding team effectiveness”. For example, as Mealiea and Baltazar
(2005: 141) confirmed, “in the US, 82 percent of companies employing more than 100 employees have turned to
the use of groups to support organizational goals”. Kennedy and Nilson (2008: 4) added that “81% of Fortune
500 companies are building at least partially team-based organizations, and at least 77% use temporary project
teams to perform core work”. In general, “European and North American employees often do not work in
isolation from each other but work in team” (Taggar and Brown, 2001: 698). So, it is evident that the
significance of teamwork is on the rise as a result of the increasingly global nature of companies in the form of
multinationals, more diverse and cross-cultural job definitions, and, overall, growing complexity in the structures
of these organizations (Naquin & Tynan, 2003). To handle the complexities of expansions, grade-level teams
within workplaces are created (Mealia & Baltazar, 2005) in various forms, eg, “project teams, virtual task forces,
quality circles, self-directed work teams, standing committees” and/or work units, eg, “surgical units, airplane
crews, R&D teams, production crews” (De Meuse, 2009: 1-2). Many problems are likely to arise from these
groupings and, as a consequence, leaders need to take the challenge of measuring, supervising and ensuring the
effectiveness of these newly launched teams. These viewpoints can be equally true for the United Arab Emirates
(UAE) -- a fast growing gulf country and an emerging hub to many international companies. As the country
allows growing organizations to take the responsibility to develop, monitor and maintain a sense of community
and productivity, forming work teams have become a practicing norm among companies in the recent years.
In light of the changing economic and international business scenarios, this study has made an attempt to
investigate the effectiveness of grade-level teams within a fast-growing private educational organization in the
UAE, namely, ‘Emirates International Academy – EIA’ (pseudonym), in an inductive manner to generalize the
findings on similar organizations operating in the UAE, using both primary and secondary information. EIA
became operational five years ago with a small number of academic staff who were hired from abroad and had
just arrived new to Dubai. At the beginning, the academic employees worked as a small community to attain a
common organizational goal. In five years’ time, the academic staff size has doubled causing greater complexity
in the organization’s structure and operations. In order to maintain the sense of community and transfer
information effectively, senior leadership created grade-level teams appointing team leaders to serve as
mediators between senior leadership and the teaching staff, and ensure continued productivity of the school as
teams. As observed in the literature, in recent times, team leaders seem to have started facing problems of
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2. Journal of Education and Practice
ISSN 2222-1735 (Paper) ISSN 2222-288X (Online)
Vol.4, No.22, 2013
www.iiste.org
various kinds, eg, experiencing conflicts amongst members, and, thus, risking expected productivity of teams. In
this connection, measuring team effectiveness and setting the strategy next have appeared as important and
timely for EIA. In this connection, in order to attain the objectives of this research, the following focus questions
were formed:
1) What characteristics are required within a team in order to ensure effectiveness?
2) How can team effectiveness be measured?
3) How effective are the grade-level teams within the EIA?
2. Theoretical Development
Using the behavioral scientists’ viewpoints, Mealiea and Baltazar (2005: 142) argued that “the success of teambuilding efforts is a function of the number of desirable team characteristics that can be built into a work
environment”. Although number of studies have continued to focus on identifying characteristics of teams and
how they are linked with team effectiveness since the early 1950s, a single and universally acceptable model of
team effectiveness is not yet visible in literature (Henderson & Walkinshaw, 2002). For example: McGrath
(1984), Driskell, Salas and Hogan (1987), Tannenbaum, Beard and Salas (1992), Klimoski and Jones (1995), and
Blendell, Henderson, Molloy and Pascual (2001) explained team effectiveness using three components: input,
process (or throughput) and output (or outcome) whereas Shanahan (2001) suggested ‘structure’ as an additional
component to these three. Rasker, van Vliet, van den Broek and Essens (2001) worked on the operational context
for the team and listed most of these components as determining factors of team effectiveness, eg, organisational,
situational, team, individual, and task factors. Mickan and Rodger (2000), in their study, listed most variety of
the characteristics highlighted by other authors.
Table 1. Comparing Mickan and Rodger (2000) with other models.
Characteristics
(as
of (A)
(B) (C)
(D)
(E)
(F)
(G)
(H)
(I)
(J)
Total
Mickan & Rodger, 2000)
Clear purpose
9
Appropriate culture
9
Distinct roles
6
Suitable leadership
7
Relevant members
6
Adequate resources
5
Trust
7
Commitment
6
Flexibility
3
Coordination
8
Communication
9
Cohesion
5
Decision making
8
Conflict management
9
Social relationships
7
Performance feedback
4
Article keys: (A) LaFasto & Larson (2001); (B) Hackman (2002); (C) West (2004); (D) Halfhill, Sundstrom,
Lahner, Calderone, & Nielsen (2005); (E) Lencioni (2005); (F) Mickan & Rodger (2005); (G) Mealiea & Baltazar
(2005); (H) De Meuse (2009); (I) Gilley, Morris, Waite, Coastes, & Veliquette (2010); (J) Carlock (2012).
For a clear conceptual development, the list of team characteristics developed by Mickan and Rodger (2000) are
compared with other prominent researches of the period 2001-2012 in Table 1. Adopting the style of De Meuse
(2009), a count of the number of appearances of these characteristics in literature is also made in the extreme
right column of the Table. Although Mickan and Rodger (2000) considered ‘specified task’ and ‘self-knowledge’
as important, these characteristics are finally not included in Table 1 due to lack of coverage in other literature.
3. Research Design & Methodology
Most team effectiveness measures are based on characteristics of effective teams identified within literature
(Bateman et al., 2002; West, 2004; Mickan & Rodger, 2005). Bateman et al. (2002) formed a group to create a
Team Effectiveness Audit Tool and combined both internal team dynamics and external team output focusing on
six themes: team synergy, performance objectives, skills, use of resources, innovation and quality. The
questionnaire employed statements on these themes using a 5-point Likert scale and was piloted with a group of
managers and a group of staff personal before the actual survey. This audit tool was later conducted with 400
participants, and outcomes were grouped and calculated to reveal the overall team score. West (2004) developed
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ISSN 2222-1735 (Paper) ISSN 2222-288X (Online)
Vol.4, No.22, 2013
www.iiste.org
the Team Reflexivity Questionnaire, made up of statements focusing on task and social reflexivity and measured
the statements using a 7-point scale. Individual questionnaires were then combined to calculate the team scores
on task reflexivity and social reflexivity separately by adding the values of each section and dividing it by the
number of team members. The values were then categorized as high (score of 42-56), average (score of 34-41),
or low (score of 0-33) allowing each team to determine their areas of strengths and weaknesses, followed by
reflections towards further improvement. Mickan and Rodger (2005) made their empirical investigation by
selecting 39 managers to participate in a structured repertory grid presented in the form of structured interviews.
The participants “were asked to identify seven personal teamwork experiences” (p. 261) and rate them as
effective/ineffective using a 5-point scale. Final results revealed 30 conceptual categories of effective teamwork.
However, due to the fact that any specific instrument to empirically assess the team effectiveness characteristics
was not outlined in Mickan and Rodger (2005), a “Team Effectiveness Questionnaire” integrating statements
from the Team Reflexivity Questionnaire (West, 2004) and the Team Effectiveness Audit Tool (Bateman et al.,
2002) was developed to assess the effectiveness of each grade-level team at EIA.
The questionnaire of this study addressed the team effectiveness characteristics (Table 1) incorporating 20
carefully selected and filtered statements (Table 2) for final survey. In order to determine the suitability of the
content of the questionnaire within the context of EIA, a pilot survey was administered to a small sample of
teachers and administrators (7) who were experienced, ranged between grades and administrative positions, had
a history of being reliable and reflective, and had been members of the organization for at least 4 years, thus, had
familiarity with the organizational context and culture. The survey was designed using a web-based tool (Google
forms) and emailed to the participants. The participants were asked to fill out the survey and note if any
statements were unclear. Participants were also asked if they had difficulty completing the questionnaire. Results
revealed that 29% of participants had difficulty giving an overall rating for various reasons. Based on
respondents’ suggestions, the questionnaire was edited. For example, similar statements were combined (eg,
cohesion and trust) and/or removed (eg, ‘specified task’ which is conceptually covered under ‘distinct roles’), the
statements that were marked as unclear were removed, characteristics appearing conceptually close (eg, ‘trust’
and ‘cohesion’) were merged together, and so on.
Table 2. Statements under team effectiveness characteristics
Characteristics
Statements used in the Questionnaire Survey
Clear Purpose
(1) The team is aware of the organizational objectives and is committed to achieving
them.
(2) There are clear objectives established for team activities.
(3) The team often reflects on how well they achieve the objectives.
Appropriate culture
(4) Team members are supportive of each other.
(5) Team members are always friendly.
Distinct roles
(6) The team is involved in creating task objectives.
(7) Members are clear about their roles in the team.
Suitable leadership
(8) There is effective and appropriate leadership within the team.
Relevant members
(9) Members of the team feel that they are fully utilized.
Adequate resources
(10) The team has the resources it needs to do the job and meet the targets it has been set.
Commitment
(11) When things at work are stressful, we pull together as a team.
(12) All individuals are committed to perform to the best of their ability within the team.
Flexibility
(13) In this team, we modify our objectives in the light of changing circumstances.
Coordination
(14) The methods used by the team to get the job done are often discussed.
Communication
(15) There is effective communication within the team.
Cohesion and trust
(16) Individuals feel valued as members of the team.
(17) Morale within the team is high.
Decision making
(18) The way decisions are made in this team is often reviewed.
Conflict management (19) Conflict does not linger because people in this team are quick to resolve
arguments.
Social relationship
(20) Individuals feel proud to be a member of the team.
Performance
(21) Performance is monitored and feedback is given on a regular basis.
feedback
For the questionnaire survey, an email detailing the purpose and instructions of the questionnaire as well as the
confidentiality issues that would be upheld was prepared. The email was sent to 32 grade 1-5 teachers with a link
to the questionnaire, prior to their meeting for collaborative planning. For each of the statement used in the
questionnaire, participants were asked to choose on a 6-point Likert-type scale: 1= strongly disagree, 2=disagree,
3=somewhat disagree, 4=somewhat agree, 5= agree, and 6= strongly agree. Participants were informed that they
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ISSN 2222-1735 (Paper) ISSN 2222-288X (Online)
Vol.4, No.22, 2013
www.iiste.org
could either complete the questionnaire on their desired time, or during the allocated time in their upcoming
planning meeting. In order to ensure high response rates, the questionnaire was emailed out to the team leaders
and the principal, requesting them to encourage team members to complete it. One week later, a follow-up email
with gentle reminder was sent to those who did not yet complete the questionnaire.
Table 3. Grade-level breakdown of teachers & response rates (in percentage)
Grade Levels
Home room
EAL or SEN
Total no. of
Participant
Percentage
teachers
teachers
teachers
teachers
response
Grade 1
5
0
5
4
80.0%
Grade 2
6
0
6
5
83.3%
Grade 3
6
2
8
7
87.5%
Grade 4
6
0
6
4
66.7%
Grade 5
6
1
7
6
85.7%
Grades 1-5
29
3
32
26
81.3%
The survey resulted in a 81% response rate (Table 3). Although literature has shown various opinions towards
acceptable response rates, a rate above 80% is needed to confidently represent a population (Baruch & Holtom,
2008; Sharif, 2011; Cresswell, 2012) and 70% is expected from a professional population (Cottrell & McKenzie,
2011). In light of these observations, the response rate of 81% can be treated as highly acceptable.
4. Results & Discussion
4.1 Team effectiveness characteristics in EIA
To determine the strengths and weaknesses of Emirates International School (EIA) as a whole, a percentage of
all types of responses on each characteristic was calculated. This was done by computing the average of all
scores for each characteristic, dividing them by the maximum possible score (6) and then multiplying by 100
(refer to Table 4). Also, in order to check the internal consistency of the characteristics included in the
questionnaire, a Cronbach’s alpha test for reliability is performed. “In general, the closer the value Cronbach’s
alpha coefficient is to 1.0, the more reliable is the instrument” (Azmy, 2012:104). As suggested by Nunnally and
Bernstein (1994), Field (2005), Sharif (2011), and Sharif and McMinn (2013), a Cronbach’s alpha equal to 0.70
or higher indicates satisfactory consistency, between 0.60 and 0.70 acceptable, below 0.60 unacceptably poor
and below 0.30 not considerable at all (thus, be dropped). As Table 4 suggests, the Cronbach’s alphas of all the
characteristics used in this study are lying in the acceptable – highly acceptable range of internal consistencies.
Table 4. Overall team effectiveness characteristics in EIA: Percentages, Means & SDs
Percentage
Mean
SD
Cronbach’s alpha
Clear Purpose
83
4.96
0.87
0.869
Appropriate culture
82
4.74
1.34
0.711
Distinct roles
79
4.52
0.97
0.814
Suitable leadership
78
4.97
1.42
0.612
Relevant members
79
4.36
1.17
0.632
Adequate resources
77
4.97
0.73
0.823
Commitment
79
4.79
1.18
0.698
Cohesion and trust
80
4.75
1.28
0.633
Flexibility
82
4.91
1.04
0.787
Coordination
81
4.70
1.05
0.768
Communication
80
4.61
1.25
0.667
Decision making
79
4.13
1.36
0.623
Conflict management
78
4.42
1.46
0.603
Social relationship
79
4.91
1.16
0.688
Performance feedback
76
4.10
1.21
0.625
EIA revealed overall scores between 76%-82%, and implies, according to Mealiea and Baltazar (2005), the
Academy is effective. Among all, ‘clear purpose’ has scored the highest percentage (with high mean and low
SD) and, thus, suggests that all teams work towards achieving organizational goals (Mickan & Rodger, 2000).
As a low scoring characteristic in many grade-level teams (Table 5), it was expected that performance feedback
would be the least present characteristic overall (with low mean and high SD values). Senior leadership could
rectify this problem as an Academy and, subsequently, assist many teams with increasing their effectiveness
levels by implementing designated times throughout the year for teams to assess their group and individual
performance (Mickan & Rodger, 2000; Mealiea & Baltazar, 2005). By mandating team reflection, as Bateman et
al. (2002) argued, senior leadership ensures that teams are regularly assessing their performance, and identifying
areas for improvement.
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ISSN 2222-1735 (Paper) ISSN 2222-288X (Online)
Vol.4, No.22, 2013
www.iiste.org
4.2 Grade-level characteristics in EIA
As suggested by Bateman et al. (2002), to have a breakdown of each grade-level team and identify the areas of
strengths and weaknesses, a percentage of each characteristic was calculated for each team. This was done by:
1) computing the averages,
2) dividing the averages by the maximum possible score (6)
3) and multiplying by 100.
Results in Table 5 reveal that the team effectiveness characteristic that was most present within the grade 1 team
was clear purpose (85%) with the highest mean and a low SD score. In contrast, relevant members, decision
making and conflict management, all revealed a score of 56% as well as low means and high SD values, thus
appeared to be the least present characteristics among all. This finding may infer, according to Mickan and
Rodger (2000), Bateman et al. (2002) and West (2004), that the team perceives members as:
(a) not containing diverse skills to carry out various tasks,
(b) not included within the decision making process, and
(c) that there is a lack of conflict management.
However, as suggested by Mealiea and Baltazar (2005), these characteristics, in addition to the remaining
factors, can be made more prominent through empowering the group as a whole to collaboratively make
decisions and problem solve, thus increase ownership and commitment to succeed.
Grade 2 scores in Table 5 are mostly above the 70% mark except for decision-making and performance
feedback, which, as suggested by Mealiea and Baltazar (2005), indicates that the team, overall, is effective. As
decision making and performance feedback are the least present characteristics, the team should involve all
members in the decision making process, thus creating ownership and unity. In addition, there should be regular
opportunities for constructive feedback to take place which, in return, will further maintain and enhance the
remaining characteristics (Mickan & Rodger, 2000; Bateman et al., 2002).
As the most effective grade-level in the Emirates International Academy (EIA), grade 3 revealed high scores
(above 80%) in all characteristics (Table 5). It means, as suggested by Mealiea and Baltazar (2005), that other
associated factors such as the current stress and workload, the task not matching the skills of the group, etc. have
no negative influence on the team members. Suitable leadership scored the highest with the highest mean and the
lowest SD values. These results, according to Mickan and Rodger (2000), entail that the team leader effectively
maintains the focus of the group towards the organization’s vision as well as sets and maintains conducive
structures for decision making and conflict management. To support other grades, the grade 3 leader could offer
strategies to the other team leaders from ineffective teams. Relevant members, although a high score (81%), was
the lowest scoring characteristic within the grade-level. Therefore, in order to become further effective, the grade
3 team should create opportunities where member’s diverse skills can be utilized (Mickan & Rodger, 2000).
Table 5. Team effectiveness in grades 1-5: Percentages (Mean and SD)
Characteristics
Grade 1
Grade 2
Grade 3
Grade 4
Grade 5
Clear Purpose
85 (5.11, 0.60) 81 (4.83, 0.79)89 (5.33, 0.71)81 (4.83, 0.41)81 (4.86, 0.91)
Appropriate culture
61 (3.67, 1.36) 86 (5.17, 1.02)86 (5.19, 1.11)63 (3.75, 2.06)85 (5.07, 1.00)
Distinct roles
67 (4.00, 1.00) 72 (4.33, 0.82)88 (5.25, 0.71)75 (4.50, 0.71)74 (4.43, 0.79)
Suitable leadership
67 (4.00, 1.73) 86 (5.17, 0.98)96 (5.75, 0.46)67 (4.00, 2.83)90 (5.43, 0.98)
Relevant members
56 (3.33, 1.15) 75 (4.50, 1.05)81 (4.88, 0.83)67 (4.00, 2.83)74 (4.43, 1.13)
Adequate resources
78 (4.67, 0.58) 86 (5.17, 0.98)88 (5.25, 0.71)83 (5.00, 1.41)76 (4.57, 0.53)
Commitment
75 (4.50, 0.84) 83 (5.00, 0.60)88 (5.25, 1.06)83 (5.00, 0.00)81 (4.86, 1.10)
Flexibility
78 (4.67, 0.58) 83 (5.00, 0.89)88 (5.25, 1.04)92 (5.50, 0.71)83 (5.00, 1.00)
Coordination
78 (4.67, 0.58) 81 (4.83, 0.98)83 (5.00, 1.07)92 (5.50, 0.71)79 (4.71, 0.49)
Communication
72 (4.33, 2.10) 78 (4.67, 1.21)85 (5.13, 0.64)75 (4.50, 0.71)79 (4.71, 0.95)
Cohesion and trust
64 (3.83, 0.75) 83 (5.00, 1.21)90 (5.40, 0.73)71 (4.25, 1.71)87 (5.21, 0.80)
Decision making
56 (3.33, 1.53) 69 (4.17, 0.98)86 (5.14, 0.69)58 (3.50, 2.12)67 (4.00, 1.63)
Conflict management
56 (3.33, 2.08) 83 (5.00, 1.09)85 (5.13, 0.99)50 (3.00, 1.41)83 (5.00, 1.30)
Social relationship
61 (3.67, 1.53) 86 (5.17, 1.17)92 (5.50, 0.53)75 (4.50, 2.12)83 (5.00, 1.00)
Performance feedback
61 (3.67, 1.53) 67 (4.00, 0.63)83 (5.00, 0.93)58 (3.50, 3.54)67 (4.00, 1.00)
As per Table 5, the grade 4 team showed high levels in coordination and flexibility (with the highest means and
percentage scores of 92% as well as low SDs), indicating that they efficiently work together, and are open to
change (Mickan & Rodger, 2005). In contrast, conflict management (50%) and performance feedback (58%)
were their areas of weaknesses, with low mean and high SDs. Conflict management could be improved by first
determining whether the group is having cognitive conflict, which refers to the group agreeing on the goals, but
disagreeing on how to accomplish them, or mixed-motive conflict which refers to the group not agreeing on the
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goals and, as a result, is difficult to manage (Wagner & Hollenbeck, 2010). By further dissecting the issue, the
team could pinpoint the area of weakness in order to focus on enhancing its management. In addition, the team
could implement regular appraisals of the team’s performance, which, as Mickan and Rodger (2005) suggested,
allows for continued reflection.
The grade 5 team revealed scores above 50%, which, according to Mealiea and Baltazar (2005), implies that the
team is effective. Results revealed that like grade 3, ‘suitable leadership’ scored the highest percentage (ie, 90%).
Therefore, the grades 3 and 5 leaders could, as recommended by Mealiea and Baltazar (2005), become peer
coaches in order to support other team leaders. As a result, other team leaders could implement their suggestions
and strategies and increase overall team effectiveness across grade levels. Like grade 2, decision-making and
performance feedback were areas of weakness at 66% with low mean and high SDs. Grade 5 and grade 2 team
members could be paired and provided with the same professional development in order to improve their
decision making process to include all members, which, as Mickan and Rodger (2000) suggested, creates
ownership and, subsequently, increases productivity. In addition, there should be regular opportunities for
feedback, which, as Bateman et al. (2002) suggested, would increase individual and overall team performance.
4.3 Grade-level effectiveness in EIA
In order to determine the effectiveness of each grade-level in the form of percentages, the method used by West
(2004) was adopted in this study. Three steps were followed:
1) the scores of each team member’s response within that grade were combined.
2) the combined scores were divided by the number of team members that participated in the study.
3) the outcomes in step 2 was divided by the maximum possible score (126, ie, equal to 21 statements X 6
Likert point-scale) and multiplied by 100.
Table 6. Grade-level effectiveness: Percentages, Means and SDs
Grade Levels
Percentage
Mean
SD
Grade 1
70
4.18
1.15
Grade 2
80
4.83
0.97
Grade 3
87
5.26
0.82
Grade 4
74
4.45
1.41
Grade 5
80
4.84
1.01
As Mealiea and Baltazar (2005) suggested, grade-level teams that have more of the team effectiveness
characteristic present will have a higher score on the team effectiveness questionnaire and, therefore, a higher
overall percentage. Accordingly, results in Table 6 confirm grade 3 as the most effective team scoring the
highest percentage as well as the highest mean and the lowest standard deviation (SD), and grade 1 as the least
effective (the lowest percentage) with the lowest mean and a high SD value.
5. Concluding Comments
This study commenced with a set of three questions. The first question was about developing a list of
characteristics that a team should exhibit towards being effective. In order to address this question, the
characteristics suggested by Mickan and Rodger (2000) were taken into consideration and compared with other
prominent literature during 2001-12. In this process, sixteen (16) characteristics were screened and twenty two
(22) statements were initially selected to examine these characteristics through an extensive literature review
(Table 1). The research question that focused on identifying a suitable method of assessing the overall and
grade-level team effectiveness at Emirates International Academy– EIA (the case organization), a “Team
Effectiveness Questionnaire” was developed as an integrated and adapted version of the Team Reflexivity
Questionnaire from West (2004) and the Team Effectiveness Audit Tool from Bateman et al. (2002). A pilot
survey was then conducted involving seven (7) senior management and personnel of the EIA and twenty (20)
statements were finally selected and revised before inclusion. Cronbach’s alphas were calculated and the values
ranging from 0.603 to 0.869 demonstrated high reliability of the team effectiveness statements used in the final
questionnaire.
The assessments of the grade-specific team effectiveness within the EIA suggest grade 1 to be the least effective
team and grade 3 the most effective. However, the results, overall, show that most of the teams are effective,
follow the goals set by the Academy and attempt to accomplish them, although require further opportunities for
performance feedback. In order to increase overall team effectiveness, thus lift the overall productivity to a
higher level, this study proposes the following recommendations for consideration:
1) Senior leadership as well as team leaders should provide and encourage opportunities for teams to
reflect upon self- and group- performance.
2) As professional development activities to increase team effectiveness and overall productivity are not
always affordable by the faculty members, the management can adopt some less expensive but useful
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methods. A few examples of this kind can be of the following types:
a) Shared feedback: This can be done, as suggested by Carlock (2012), by asking participants to
individually take the questionnaire and then share the responses with each other going through
each question at a time, discussing the differences and why they have occurred. Team members
could provide a written summary of their discussions and steps into how they could improve
(Carlock, 2012). This is one method that can be led by the team leaders during an initial meeting.
b) Coaching sessions: Here, as Mealiea and Baltazar (2005) suggested, the more effective group can
mentor the least effective counterparts. To further develop the program, teachers can be paired
based on the results of the questionnaire, matching the strong teachers with the weak ones.
c) Fun-based team-building exercises: Team building exercises or days may incorporate fun group
activities where team members will have the opportunity to get to know each other by participating
in these activities (Mealiea & Baltazar, 2005). This can not only be used at the beginning of the
year to allow teachers to get to know one another, but also throughout the year to solidify
relationships.
3) In order to make the task of creating effective teams highly beneficial for organizations and easy to
implement, as De Meuse (2009) recommended, commitment and support of not only the team members
but also of senior leadership is required. Team members must take ownership to work towards creating
a team that is both task effective and socially effective keeping in mind that it is the responsibility of
the leaders to support teams towards this. Therefore, in order to continually ensure that the teams at
EIA are productive and functional, team effectiveness should continually be assessed in order to
provide team members with the opportunity to reflect and work towards further improvement.
Finally, by making participation mandatory for all teachers, EIA can allow teams to look at the results in order to
reflect and create goals for improvement at the beginning of the year. Further on, teams may review this process
during mid-year and at the end of year to ensure continuous reflection. The results would then lead teams
towards developing goals and receiving professional development specific to their needs. Finally, it can be
claimed that the findings of this study can be useful in the contexts of the rising international schools in UAE.
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