SOCIAL MEDIA
    INDUSTRY evolution ANALYSIS


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INDUSTRY HISTORY
• Before 1995
   • Discovery of 6 Degrees of Separation
   • Bulletin Board System

•1995-2003
   • Demise of Bulletin Board System
   • World Wide Web
   • America Online (AOL)

• 2003-Present
   • Social Media Giants
   • Gaining revenue from users
BIG THREE
• Facebook
   • ~1 billion active users
   • $5 billion revenue in 2012
   • Business model: incremental revenues, ads

• Twitter
   • 500 million active users
   • $9 billion estimated value
   • Business model: sponsored tweets

• Google+
   • 343 million active users
   • $40 billion revenue in 2012
   • Business model: highly personalized ads
COMPETITIVE LANDSCAPE: 5 forces


                       Threat of
                         New
                       Entrants




            Buyer        Intra-       Supplier
          Bargaining   Industry      Bargaining
            Power       Rivalry        Power




                        Threat of
                       Substitutes
COMPETITIVE LANDSCAPE: 5 forces

           Bargaining power of consumers


             • Brand equity

             • Many substitutes available

             • Low/moderate switching costs




                               - HIGH -
COMPETITIVE LANDSCAPE: 5 forces

           Threat of new entrants


             • Saturated market

             • Moderate customer loyalty

             • Low initial investment costs

             • Difficult user accumulation and retention

                         - MODERATE -
COMPETITIVE LANDSCAPE: 5 forces

           Bargaining power of suppliers


             • High availability of hardware & storage providers

             • Equal supplier concentration to firm concentration
               ratio

             • Minimal supplier differentiation



                                 - LOW -
COMPETITIVE LANDSCAPE: 5 forces

           Threat of substitute products


             • Large number of substitutes

             • Decreasing perception of differentiation

             • Brand reputation.




                               - HIGH -
COMPETITIVE LANDSCAPE: 5 forces

           THREAT OF industry RIVALRY


            • Many substitutes available

            • Constant need for innovation and differentiation




                              - HIGH -
INDUSTRY trends

• Growth of Mobile Devices
• Shift in Marketing Strategies
• Increase of Online Presence and Activity
INDUSTRY CHALLENGES

•Data Privacy
•Monetization of Mobile Content
•International Censorship
•Measurement of ROI and Value
•Distribution of Profit
INDUSTRY CHANGES

•Revenue Gain Strategies
•Connecting Businesses with Consumers
•Transition from Private to Public
IMPACT ON STRATEGY | BUSINESS MODEL | PROFITABILITY

                                            Impact on Industry Strategy, Business Model & Profitability
                Mobile Device Growth         •    Opportunities for mobile monetization ↑
                                             •    More businesses using Facebook ads and greater data volume
 Trends




              Marketing Strategies Shift     from users → Profitability ↑
                                             •    More mobilephone apps
              Online Presence & Activity     •    More advertisements
                       Growth
                     Data Privacy
                 Mobile Monetization         •     Bad reputation for lack of data privacy-decrease of users
 Challenges




                                             •     Difficulty monetizing mobile → Profitability ↓
               International Censorship      •     Difficulty expanding overseas (China)→ Profitability ↓
                                             •     The top social networks will continue to grow but struggle
              ROI & Value Measurement        with competing with each other because they are hard to compare

                  Profit Distribution

               Revenue Gain Strategies       •     Opportunities for revenue from users (in addition to
                                             businesses) ↑
 Changes




              Connecting Businesses with     •     Seamless ad integration  increased buyer intent 
                     Consumers               Profitability ↑
                                             •     Difficulty meeting shareholder and Wall Street demands
               Transition from Private to
                         Public
FACEBOOK FUTURE STRATEGIES
• Mobile Ad Revenue
   • #1 popular app in US but underwhelming mobile ad revenues
   • Large amount of mobile apps

• Job Search & Recruitment Market
   • Social Jobs
   • Graph Search

• Online Dating
   • Graph Search
twitter FUTURE STRATEGIES

•Breaking intoE-Commerce Partnership
  with AMEX

• International Expansion into Brazil
Google+ FUTURE STRATEGIES

• Advertising Revenue

• Sync Google+ with all Google-related
Services

• Community Focus

• Google Hangout
ADDITIONAL QUESTIONS

Social Media Industry Evolution Analysis

  • 1.
    SOCIAL MEDIA INDUSTRY evolution ANALYSIS A a r o n L o y a l |
  • 2.
    INDUSTRY HISTORY • Before1995 • Discovery of 6 Degrees of Separation • Bulletin Board System •1995-2003 • Demise of Bulletin Board System • World Wide Web • America Online (AOL) • 2003-Present • Social Media Giants • Gaining revenue from users
  • 3.
    BIG THREE • Facebook • ~1 billion active users • $5 billion revenue in 2012 • Business model: incremental revenues, ads • Twitter • 500 million active users • $9 billion estimated value • Business model: sponsored tweets • Google+ • 343 million active users • $40 billion revenue in 2012 • Business model: highly personalized ads
  • 4.
    COMPETITIVE LANDSCAPE: 5forces Threat of New Entrants Buyer Intra- Supplier Bargaining Industry Bargaining Power Rivalry Power Threat of Substitutes
  • 5.
    COMPETITIVE LANDSCAPE: 5forces Bargaining power of consumers • Brand equity • Many substitutes available • Low/moderate switching costs - HIGH -
  • 6.
    COMPETITIVE LANDSCAPE: 5forces Threat of new entrants • Saturated market • Moderate customer loyalty • Low initial investment costs • Difficult user accumulation and retention - MODERATE -
  • 7.
    COMPETITIVE LANDSCAPE: 5forces Bargaining power of suppliers • High availability of hardware & storage providers • Equal supplier concentration to firm concentration ratio • Minimal supplier differentiation - LOW -
  • 8.
    COMPETITIVE LANDSCAPE: 5forces Threat of substitute products • Large number of substitutes • Decreasing perception of differentiation • Brand reputation. - HIGH -
  • 9.
    COMPETITIVE LANDSCAPE: 5forces THREAT OF industry RIVALRY • Many substitutes available • Constant need for innovation and differentiation - HIGH -
  • 10.
    INDUSTRY trends • Growthof Mobile Devices • Shift in Marketing Strategies • Increase of Online Presence and Activity
  • 11.
    INDUSTRY CHALLENGES •Data Privacy •Monetizationof Mobile Content •International Censorship •Measurement of ROI and Value •Distribution of Profit
  • 12.
    INDUSTRY CHANGES •Revenue GainStrategies •Connecting Businesses with Consumers •Transition from Private to Public
  • 13.
    IMPACT ON STRATEGY| BUSINESS MODEL | PROFITABILITY Impact on Industry Strategy, Business Model & Profitability Mobile Device Growth • Opportunities for mobile monetization ↑ • More businesses using Facebook ads and greater data volume Trends Marketing Strategies Shift from users → Profitability ↑ • More mobilephone apps Online Presence & Activity • More advertisements Growth Data Privacy Mobile Monetization • Bad reputation for lack of data privacy-decrease of users Challenges • Difficulty monetizing mobile → Profitability ↓ International Censorship • Difficulty expanding overseas (China)→ Profitability ↓ • The top social networks will continue to grow but struggle ROI & Value Measurement with competing with each other because they are hard to compare Profit Distribution Revenue Gain Strategies • Opportunities for revenue from users (in addition to businesses) ↑ Changes Connecting Businesses with • Seamless ad integration  increased buyer intent  Consumers Profitability ↑ • Difficulty meeting shareholder and Wall Street demands Transition from Private to Public
  • 14.
    FACEBOOK FUTURE STRATEGIES •Mobile Ad Revenue • #1 popular app in US but underwhelming mobile ad revenues • Large amount of mobile apps • Job Search & Recruitment Market • Social Jobs • Graph Search • Online Dating • Graph Search
  • 15.
    twitter FUTURE STRATEGIES •BreakingintoE-Commerce Partnership with AMEX • International Expansion into Brazil
  • 16.
    Google+ FUTURE STRATEGIES •Advertising Revenue • Sync Google+ with all Google-related Services • Community Focus • Google Hangout
  • 17.

Editor's Notes

  • #5 Growth of mobile devicesShift in marketing strategiesIncrease of online presence and activity
  • #6 Customer loyalty combined with expanding closed ecosystem. While at first Apple’s closed ecosystem was a weakness for the business, this has now changed. First, Apple now has a full range of apps, software and products that are interlinked and support each other. Second, new products and supplements will be released soon (iTV), hence expanding the ecosystem. Third, Apple has a strong customer loyalty, which increases due to Apple’s closed ecosystem, which, in turn, is supported by customer loyalty. So the combination of Apple’s expanding closed ecosystem and customers’ loyalty increases firm’s competitive advantage.Strong financial performance ($10,000,000,000 cash, gross profit margin 43.9% and no debt). Apple’s financial performance is one of the best among many companies. Company currently (end of 2012) holds about $10,000,000,000 in cash, which can be used for acquisitions, buying back company shares and other matters. It also has higher gross profit margin than its main competitors, which is equal to 43.9%. Company has no debt and is not directly affected by interest rates or credit markets.Brand reputation. Apple has a reputation of highly innovative, well designed, and well-functioning products and sound company performance. Apple brand is valued at $76.5 billion and was the second most valuable brand in the world in 2012.
  • #7 Customer loyalty combined with expanding closed ecosystem. While at first Apple’s closed ecosystem was a weakness for the business, this has now changed. First, Apple now has a full range of apps, software and products that are interlinked and support each other. Second, new products and supplements will be released soon (iTV), hence expanding the ecosystem. Third, Apple has a strong customer loyalty, which increases due to Apple’s closed ecosystem, which, in turn, is supported by customer loyalty. So the combination of Apple’s expanding closed ecosystem and customers’ loyalty increases firm’s competitive advantage.Strong financial performance ($10,000,000,000 cash, gross profit margin 43.9% and no debt). Apple’s financial performance is one of the best among many companies. Company currently (end of 2012) holds about $10,000,000,000 in cash, which can be used for acquisitions, buying back company shares and other matters. It also has higher gross profit margin than its main competitors, which is equal to 43.9%. Company has no debt and is not directly affected by interest rates or credit markets.Brand reputation. Apple has a reputation of highly innovative, well designed, and well-functioning products and sound company performance. Apple brand is valued at $76.5 billion and was the second most valuable brand in the world in 2012.
  • #8 Customer loyalty combined with expanding closed ecosystem. While at first Apple’s closed ecosystem was a weakness for the business, this has now changed. First, Apple now has a full range of apps, software and products that are interlinked and support each other. Second, new products and supplements will be released soon (iTV), hence expanding the ecosystem. Third, Apple has a strong customer loyalty, which increases due to Apple’s closed ecosystem, which, in turn, is supported by customer loyalty. So the combination of Apple’s expanding closed ecosystem and customers’ loyalty increases firm’s competitive advantage.Strong financial performance ($10,000,000,000 cash, gross profit margin 43.9% and no debt). Apple’s financial performance is one of the best among many companies. Company currently (end of 2012) holds about $10,000,000,000 in cash, which can be used for acquisitions, buying back company shares and other matters. It also has higher gross profit margin than its main competitors, which is equal to 43.9%. Company has no debt and is not directly affected by interest rates or credit markets.Brand reputation. Apple has a reputation of highly innovative, well designed, and well-functioning products and sound company performance. Apple brand is valued at $76.5 billion and was the second most valuable brand in the world in 2012.
  • #9 Customer loyalty combined with expanding closed ecosystem. While at first Apple’s closed ecosystem was a weakness for the business, this has now changed. First, Apple now has a full range of apps, software and products that are interlinked and support each other. Second, new products and supplements will be released soon (iTV), hence expanding the ecosystem. Third, Apple has a strong customer loyalty, which increases due to Apple’s closed ecosystem, which, in turn, is supported by customer loyalty. So the combination of Apple’s expanding closed ecosystem and customers’ loyalty increases firm’s competitive advantage.Strong financial performance ($10,000,000,000 cash, gross profit margin 43.9% and no debt). Apple’s financial performance is one of the best among many companies. Company currently (end of 2012) holds about $10,000,000,000 in cash, which can be used for acquisitions, buying back company shares and other matters. It also has higher gross profit margin than its main competitors, which is equal to 43.9%. Company has no debt and is not directly affected by interest rates or credit markets.Brand reputation. Apple has a reputation of highly innovative, well designed, and well-functioning products and sound company performance. Apple brand is valued at $76.5 billion and was the second most valuable brand in the world in 2012.
  • #10 Customer loyalty combined with expanding closed ecosystem. While at first Apple’s closed ecosystem was a weakness for the business, this has now changed. First, Apple now has a full range of apps, software and products that are interlinked and support each other. Second, new products and supplements will be released soon (iTV), hence expanding the ecosystem. Third, Apple has a strong customer loyalty, which increases due to Apple’s closed ecosystem, which, in turn, is supported by customer loyalty. So the combination of Apple’s expanding closed ecosystem and customers’ loyalty increases firm’s competitive advantage.Strong financial performance ($10,000,000,000 cash, gross profit margin 43.9% and no debt). Apple’s financial performance is one of the best among many companies. Company currently (end of 2012) holds about $10,000,000,000 in cash, which can be used for acquisitions, buying back company shares and other matters. It also has higher gross profit margin than its main competitors, which is equal to 43.9%. Company has no debt and is not directly affected by interest rates or credit markets.Brand reputation. Apple has a reputation of highly innovative, well designed, and well-functioning products and sound company performance. Apple brand is valued at $76.5 billion and was the second most valuable brand in the world in 2012.
  • #11 Growth of mobile devicesShift in marketing strategiesIncrease of online presence and activity
  • #12 Growth of mobile devicesShift in marketing strategiesIncrease of online presence and activity
  • #13 Growth of mobile devicesShift in marketing strategiesIncrease of online presence and activity
  • #14 Growth of mobile devicesShift in marketing strategiesIncrease of online presence and activity
  • #15 Mobile ad revenueJob search and recruitment marketSocial JobsGraph SearchOnline DatingGraph Search
  • #16 Mobile ad revenueJob search and recruitment marketSocial JobsGraph SearchOnline DatingGraph Search
  • #17 Mobile ad revenueJob search and recruitment marketSocial JobsGraph SearchOnline DatingGraph Search