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Bergen & Associates
Counselling and Consulting
Presents:




Anger Management Group Therapy

Transforming
Destructive Into
Constructive




    !                            1
TDC Client Manual
                  Transforming Destructive into Constructive

                            e
                 nger is likal
        g onto a t co
“Holdin g a ho
graspin                       it
                    throwing
          intent of u are the
 with the e else; yo
           n
 at someo s burned.”
             t
  one who ge



Copyright 2010 by Bergen and Associates Counselling. ALL RIGHTS RESERVED. Any use of materials, including
reproduction, modification, distribution or republication, without the prior written consent of Bergen and Associates
Counselling is strictly prohibited.
     2010!                                                     Bergen & Associates Counselling & Consulting Ltd. 1
Day 1 - Anger Experience Interventions
Define anger and how it functions in our experience
      Reactive Anger and Secondary Anger
Identify the Experience and Escalation of Anger
      Anger Thermometer, Somatic Experience
Couple Conflict Negotiation
      Safety Skills
Radical Reality Acceptance Interventions
      Relaxation Exercises, Emotional Vulnerability, Distortions, Misbeliefs
             Day 2 - Anger Expression Interventions
Identify Sources of Learned Anger Expression
      Family History Questionnaire
Take Ownership of Self Within our Complaints
      Rackets/Resentment Technology
Pros/Cons Analysis of Anger Expression
Address non-verbal expression of anger
      Anger Scripts and Kinetic Influence
Awareness of Personal Communication Style
      Aggressive/Passive-aggressive/Passive/Assertive
Assertiveness Training
      Assertiveness Formula

   2010!                               Bergen & Associates Counselling & Consulting Ltd. 2
Table of Contents
Day 1 - The Experience of Anger
Types and Functions of Anger.............................................4-5
Toxic Anger Quiz/Goals of Anger Management..................... .....6
Identifying the Anger Experience......................................... 7-8
Safety Skills in Couple Conflict.............................................9
Reality Acceptance.........................................................10-11
Land mines of Intense Anger..................................................12
Letting Go of Anger: Distraction............................................13
Transforming Negatives Into Positives.....................................14
Day 2 - The Expression of Anger
Learned Anger: Origins....................................................15-16
Rackets: Releasing Resentments.............................................17
Anger Expression: Short-term Goals.....................................18
Anger Expression: Long-term Consequences.............................19
Anger Scripts: Changing Anger Expression..............................20
Communication Styles: Match Exercise....................................21
Obstacles to Assertiveness and Assertiveness Formula.............22
Assertiveness Scorecards....................................................23
References........................................................................24




   2010!                                   Bergen & Associates Counselling & Consulting Ltd. 3
Types and Functions of Anger

Defining Anger
Anger is ________________ about one’s experience and the
______________ to do something about it.

Anger Info
Body Information - What changes occur in our bodies




______________________________ ______________________________ ____________________________

______________________________ ______________________________ _____________________________


What is our anger trying to tell us?
Anger is like a ____________________ telling us about what is
____________________ to us.




Anger is also like an ______________telling us when someone is
_____________ or when we are _______________.

   2010!                                      Bergen & Associates Counselling & Consulting Ltd. 4
Types and Functions of Anger
Protective Function
Anger acts as a way to ____________________ others
away or to _______________ ourselves when we are hurt.




Types of Anger
Primary Anger is a ____________________ emotion to
other people or situations.
Secondary Anger is a reaction to another
____________________ or ____________________ emotion.




  2010!                       Bergen & Associates Counselling & Consulting 5
The Toxic Anger Quiz
Quiz
How often during the last week did you become angry?
___ not at all                            ___ 3 to 5 times
___ 1 or 2 times                          ___ 1 or 2 times a day
                                          ___ 3 times a day
                                          ___ 4 to 5 times a day
                                          ___ 6 to 10 times a day
                                          ___ more than 10 times
On average, how intense is your anger?
1:2:3:4                                   5 : 6 : 7 : 8 : 9 : 10

How long does your anger typically last?
___ less than 5 minutes                 ___ less than ½ hour
___ 5-10 minutes                        ___ less than an hour
                                        ___ 1-2 hours
                                        ___ ½ day
                                        ___ 1 day
                                        ___ more than one day

Experiential GOALS
  IDENTIFY ONE’S         DECREASE                LETTING GO/CHANGING
 OWN EXPERIENCE        VULNERABILITY             NEGATIVE EMOTIONS TO
     OF ANGER            TO ANGER                    POSITIVE ONES

  2010!                           Bergen & Associates Counselling & Consulting Ltd. 6
Identifying the Anger Experience
Intervention
In the following exercise take some time to plug the appropriate
experience of anger along side the corresponding numerical values



                                    IRKED
     10
      9
                                                                         ANNOYED
      8
                                    FRUSTRATED
      7
      6                                   WRATHFUL
      5                                               AGGRAVATED

      4                               ANGRY
                                                               MAD
                                 LIVID
      3
      2
      1
                                        SEETHING                  RAGE

Try to recall a recent anger episode and identify what how your
anger escalated from 1-10
  2010!                          Bergen & Associates Counselling & Consulting Ltd. 7
Identifying the Anger Experience



         WE BLAME
        OTHERS FOR
        HOW WE FEEL




          WE TAKE
        OWNERSHIP OF
        OUR FEELINGS




2010!                  Bergen & Associates Counselling & Consulting Ltd. 8
Safety Skills for Arguments

                         Rules of
                         Engagement
                         _______________________________________



                         _______________________________________



                         _______________________________________




                         Timeouts
                         _______________________________________



                         _______________________________________



                         _______________________________________



                         ______________________________



2010!            Bergen & Associates Counselling & Consulting Ltd. 9
Reality Acceptance
Introduction
                      “you
Ha ve you ever heard
                   bad
have been dealt a
hand,” and, “shit
happens,” etc.
                    intense
 In order to escape k at
                  wor
 anger we need to
  accepting realit
                     y , no
                    ace.
  matter what we f
Automatic Thoughts
       Automatic Thought                      Evidence Present
What from the past is similar to    How is it similar to the past?
the present?



In order to accept reality as it is we need confront these automatic
thoughts with alternative evidence

           Alternatives                             New Belief
What now is dissimilar to this     Articulate reformed belief of
past event?                        the present?



   2010!                           Bergen & Associates Counselling & Consulting Ltd. 10
Reality Acceptance
ABC Model
“Things” that happen to us do not get us mad. Rather, it is our
belief about the things that happen to us



      A.                       B.                                C.
 BOSS DOES                BELIEF THAT                       CONSEQUENCE
 NOT GIVE ME              BOSS DOES                           ANGER AT
   A RAISE                 NOT CARE                          DISRESPECT
                           ABOUT ME

Interpreting Reality
If you were stranded in this car... What would you do?




  2010!                           Bergen & Associates Counselling & Consulting Ltd. 11
LANDMINES OF ANGER




Absolutizing
__________________________________________
Catastrophizing
__________________________________________
MAGNIFICATION
__________________________________________
OBJECTIFYING
__________________________________________

 2010!               Bergen & Associates Counselling & Consulting Ltd. 12
Letting Go of Anger: Distraction
A CRISIS IS THE
EMOTIONS THAT COME
FROM A PROBLEM YOU
CANT SOLVE
Anger that is out of your
control is like a crisis,
because you constantly
think about what is
making you angry. In such
times, distraction is needed
to minimize suffering.

 Distraction Skill             Personalized Application
A - Activities

C - Compassion

C - Comparison

E - (opposite) Emotion

P - Put away

T - Thoughts

S - Sensations

  2010!                           Bergen & Associates Counselling & Consulting Ltd. 13
Transforming Negatives into Positives
                 ise
Half Smile Exerc                       ions
                    d fac ial express
Both  emotions an             e the other
                                           to
                       caus
have th   e ability to                  le
                      a ng er, the simp
 occur . Applied to                      lp
                      -Sm   iling can he
 movem   ent of Half                        e
                         e to   the negativ
  one brin g acceptanc
                      e in.
  situation they ar

   PART 1 - DEEP BREATHING EXERCISE
    • Inhale throug your nose (hold your breathe for a second)
    • Exhale through your mouth (without making a sound)
    • In rhythym with your breathing repeat to yourself “JUST THIS
      ONE BREATH”
    • Continue this exercise for 5 minutes
   PART 2 - MUSCLE TENSION/RELAXATION EXERCISE
    • Notice all of the muscles in your face.
    • Experience any tension that exists.
    • Tense up all the muscles in your face (hold it for 30 seconds)
    • Systematically go through the muscle groups of your body
   PART 3 - HALF-SMILE EXERCISE
    • Relax all of the muscles in your face.
    • Experience how that feels.
    • Turn the corners of your mouth upward slightly
    • Notice how this feels.
   2010!                            Bergen & Associates Counselling & Consulting Ltd. 14
Learned Anger:Origins
                 Anger is na
              Violence is tural. .
 Although
 been viole
            anger wit
                      hin our ch
                                  learned. .
           nt   . Our ang       ildh   ood home
  parents,                er may lo              may not h
           b   rothers,             ok like th             av e
                        and sister            e actions
                                   s when th            of our
                                             ey were a
                                                       ngry.
          Questions
As a child, could you tell
when your mother/father was
angry? What did it look like?

What impact did your parents’
anger have on you? Others?

What toll has your parents’
anger taken on your life?

What effects has their anger
had on others close to you?

Has this learned anger
created problems for you in
relationships? If so, in what
ways?

  2010!                           Bergen & Associates Counselling & Consulting Ltd. 15
Learned Anger:Origins




Questions
Which of your parents’ behaviours that you
notice in yourself would you want to “live
on”? Let go of?

How would you rather live your life? What do
these intentions say about who you are?

Can you think of a time when you were able
to manage your anger?

What does it mean to you that you have been
able to do this?

What abilities or know-how does it show?
 2010!                Bergen & Associates Counselling & Consulting Ltd. 16
Rackets:
 Payoff                           Releasing Resen
                                                  tment
                                     In order to release
                                    these resentments we
                                    need to understand
                                    why we are holding
                                    onto them in the first
                                    place!
Persistent
 Co_____t _Your_re____nt__________________
___
     mplain_ __ _ sentme _
 Impact _______________________________
______
  Decision
                                      person yo _resent _
                                                      _
           lf___wa____ar______e ______u ___
____ut _e _ The _
Abo__ S _         y you _ e with th _



 Payoff                       Cost
Right/Wrong                     Love/Affinity
Control/                       Full
Avoid Control                  Self-expression
Win/Lose                       Vitality/
                               Well-being
Justify Self/
Blame                           Satisfaction
 2010!                       Bergen & Associates Counselling & Consulting Ltd. 17
Short-term Goals
                        If all anger expression is
                        learned, we must have
                        learned what such actions
                        can do for us. In other words,
                        we have learned that, at
                        least in some ways, anger
                        “works.” What are some of
                        the short-term gains of our
                        anger?

 Area of Benefit   Description of Benefit
Physical


Psychological




Social




Occupational



 2010!              Bergen & Associates Counselling & Consulting Ltd. 18
Long-Term Consequences
                    e
The sayin
          g “won th    r”
             ost the wa
 battle, l elevant!
             yr
is extremel              ome
            th  ere are s tunate
 Although re are unfor
           he
 benefits t es associated with
           nc
  conseque tense, and
            , in
   frequent         odes of a
                              nger.
             d epis
   prolonge
     Area of                 Description of Consequences
  Consequence
 Physical        High cholesterol levels, Coronary heart
                 disease, Myocardial infarctions, Stroke,
                 Cancer, Anger-related chronic physical pain
 Psychological Frequent negative feelings, Increased frequency
               of revenge fantasies, diminished performance,
               poor/high-risk decision making, hyper-
               vigilance
 Social




 Occupational



   2010!                        Bergen & Associates Counselling & Consulting Ltd. 19
ithin the context
                                  of    Anger Scripts
Anger occurs wions.
particular act e actions anger
                 s
Without the nue escalating.
                 i
cannot cont                  e their
             ho does not hav ot fight a
 A fireman wannot and will n
 fire-gear c                   ire-gear
 fire. Angry actions are this f
  The Anger Script
   The Script            Example                      Opposite Action
   Raised voice   Well beyond the norm
                  for the client
   Accusatory     Blaming others for our
   content        feelings
   Sarcastic      Condemning humour
   content
   Harsh tone     Showing an attitude in
                  your voice
   Profanity      You Bastard!
   Gestures       Pointing a finger/quick
                  movements
   Posture        Leaning forward/
                  looking down at target
   Strong         I hate her/I will never/
   Words          You always
   Vocal          Loud/fast/high pitched
   Quality
   2010!                          Bergen & Associates Counselling & Consulting Ltd. 20
Communication Styles
In the left column there are the four communication styles. Match
them with the corresponding examples in the column on the right.
                                       Examples
                 A    “I felt hurt when you came home late, because I
                      was up all night. I would appreciate if you would
  Passive             call next time.”

  __ __ __
                 B    A person who gets angry at him/herself as a
                      result of this communication style
                 C    A communication style often associated with
 Passive-             revenge or “getting even”
Aggressive       D    A person who takes control of their feelings and
  __ __ __            the situation, not the other person
                 E    Sarcasm is an example of this communication style
Aggressive       F    George confronts Paul and says that he is a
                      “slacker” at work and should not have his job
 __ __ __
                 G    Margaret tells John that he is not making enough
                      money and that there is nothing he can do to
Assertive             change her mind

 __ __ __        H    In the above scenario John responds by saying,
                      “Yes dear.”
                  I   Pity is a common sentiment of others for those
                      who use this communication style
                 J    “The topic is NOT up for discussion!”
                 K    A “snake-in-the grass” is an appropriate analogy
                      for this communication style.
                 L    The objective of this communication style is to let
                      one’s words to do the talking
  2010!                             Bergen & Associates Counselling & Consulting Ltd. 21
Obstacles to Assertiveness
identify the people and situations that you find it most difficult to
deal with in an assertive manner
(i.e. Parents, spouse/partner, politics, money, sex). Identify your DEFAULT style
in addressing these people or issues
                    People/Issue                                   DEFAULT Style




                       Assertiveness Formula
In order to be assertive at appropriate times, we need to be
prepared prior to these occasions. The following is a way to honor
yourself and the other person in the expression of your anger.
I felt
__________________________________________________________
When you
__________________________________________________________
Because
__________________________________________________________
I would appreciate it if
__________________________________________________________
   2010!                                 Bergen & Associates Counselling & Consulting Ltd. 22
Assertiveness Scorecards
Use this scorecard to record your difficult or challenging
interactions with others.




Person/situation
_______________________________________________________
Your Response
_______________________________________________________
Assertive, Passive, Aggressive, Passive-Aggressive?
_______________________________________________________
How did it turn out?
_______________________________________________________
Feelings Afterward?
_______________________________________________________
Alternative Response
_______________________________________________________
  2010!                          Bergen & Associates Counselling & Consulting Ltd. 23
Manual References
Kassinove, Howard & Tafrate, Raymond Chip. (2002). Anger Management: The
"       Complete Treatment Guidebook for Practitioners. CA: Impact Publishers.

Landmark Education (2009). The Landmark Forum. Seminar.

Leahy, Robert L. (2003). Cognitive Therapy Techniques: A Practitioner’s Guide. NY: The
$        Guildford Press.

Lineham, Marsha M. (1993). Ski$s Training Manual for Treating Borderline Personality
"      Disorder. NY: The Guildford Press.

Maddi, Salvatore R. & Khoshaba, Deborah M. (2005). Resilience at Work: How to Succeed
"       No Matter What Life Throws at You. NY: American Management Association.

Sapolsky, Robert M. (2004). Why Zebras Don’t Get Ulcers: The Acclaimed Guide to Stress,
"        Stress-Related Disease, and Coping. NY: Owl Books.

Schiraldi, Glen R. (2001). The Self-esteem Workbook. CA: New Harbinger Publications.




  2010!                                     Bergen & Associates Counselling & Consulting Ltd. 24
Bergen & Associates
                        Counselling and Consulting




                           Bergen & Associates is a counselling
                          center that provides individual, couple,
                           and family therapy in addition to TDC.  
  Carolyn O Bergen        Experienced therapists with a variety of         Rod Minaker
Carolyn’s experience      expertise work with clients to help them    Rod has been leading
includes working with      reach their goals in their relationships   anger management
men and women as               with themselves and others.            groups for men and
individuals, couples                                                  women since 2007.
                              www.bergenandassociates.ca
and families in a                                                     Rod’s passion is to
counselling setting.                                                  empower men and
She has 20 years of                                                   women to manage
experience working as                                                 their anger utilizing
a therapist, over 8                                                   evidence-based
years in her present                                                  research to date 
setting. 
                                         Consulting

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TDC Client Manual

  • 1. Bergen & Associates Counselling and Consulting Presents: Anger Management Group Therapy Transforming Destructive Into Constructive ! 1
  • 2. TDC Client Manual Transforming Destructive into Constructive e nger is likal g onto a t co “Holdin g a ho graspin it throwing intent of u are the with the e else; yo n at someo s burned.” t one who ge Copyright 2010 by Bergen and Associates Counselling. ALL RIGHTS RESERVED. Any use of materials, including reproduction, modification, distribution or republication, without the prior written consent of Bergen and Associates Counselling is strictly prohibited. 2010! Bergen & Associates Counselling & Consulting Ltd. 1
  • 3. Day 1 - Anger Experience Interventions Define anger and how it functions in our experience Reactive Anger and Secondary Anger Identify the Experience and Escalation of Anger Anger Thermometer, Somatic Experience Couple Conflict Negotiation Safety Skills Radical Reality Acceptance Interventions Relaxation Exercises, Emotional Vulnerability, Distortions, Misbeliefs Day 2 - Anger Expression Interventions Identify Sources of Learned Anger Expression Family History Questionnaire Take Ownership of Self Within our Complaints Rackets/Resentment Technology Pros/Cons Analysis of Anger Expression Address non-verbal expression of anger Anger Scripts and Kinetic Influence Awareness of Personal Communication Style Aggressive/Passive-aggressive/Passive/Assertive Assertiveness Training Assertiveness Formula 2010! Bergen & Associates Counselling & Consulting Ltd. 2
  • 4. Table of Contents Day 1 - The Experience of Anger Types and Functions of Anger.............................................4-5 Toxic Anger Quiz/Goals of Anger Management..................... .....6 Identifying the Anger Experience......................................... 7-8 Safety Skills in Couple Conflict.............................................9 Reality Acceptance.........................................................10-11 Land mines of Intense Anger..................................................12 Letting Go of Anger: Distraction............................................13 Transforming Negatives Into Positives.....................................14 Day 2 - The Expression of Anger Learned Anger: Origins....................................................15-16 Rackets: Releasing Resentments.............................................17 Anger Expression: Short-term Goals.....................................18 Anger Expression: Long-term Consequences.............................19 Anger Scripts: Changing Anger Expression..............................20 Communication Styles: Match Exercise....................................21 Obstacles to Assertiveness and Assertiveness Formula.............22 Assertiveness Scorecards....................................................23 References........................................................................24 2010! Bergen & Associates Counselling & Consulting Ltd. 3
  • 5. Types and Functions of Anger Defining Anger Anger is ________________ about one’s experience and the ______________ to do something about it. Anger Info Body Information - What changes occur in our bodies ______________________________ ______________________________ ____________________________ ______________________________ ______________________________ _____________________________ What is our anger trying to tell us? Anger is like a ____________________ telling us about what is ____________________ to us. Anger is also like an ______________telling us when someone is _____________ or when we are _______________. 2010! Bergen & Associates Counselling & Consulting Ltd. 4
  • 6. Types and Functions of Anger Protective Function Anger acts as a way to ____________________ others away or to _______________ ourselves when we are hurt. Types of Anger Primary Anger is a ____________________ emotion to other people or situations. Secondary Anger is a reaction to another ____________________ or ____________________ emotion. 2010! Bergen & Associates Counselling & Consulting 5
  • 7. The Toxic Anger Quiz Quiz How often during the last week did you become angry? ___ not at all ___ 3 to 5 times ___ 1 or 2 times ___ 1 or 2 times a day ___ 3 times a day ___ 4 to 5 times a day ___ 6 to 10 times a day ___ more than 10 times On average, how intense is your anger? 1:2:3:4 5 : 6 : 7 : 8 : 9 : 10 How long does your anger typically last? ___ less than 5 minutes ___ less than ½ hour ___ 5-10 minutes ___ less than an hour ___ 1-2 hours ___ ½ day ___ 1 day ___ more than one day Experiential GOALS IDENTIFY ONE’S DECREASE LETTING GO/CHANGING OWN EXPERIENCE VULNERABILITY NEGATIVE EMOTIONS TO OF ANGER TO ANGER POSITIVE ONES 2010! Bergen & Associates Counselling & Consulting Ltd. 6
  • 8. Identifying the Anger Experience Intervention In the following exercise take some time to plug the appropriate experience of anger along side the corresponding numerical values IRKED 10 9 ANNOYED 8 FRUSTRATED 7 6 WRATHFUL 5 AGGRAVATED 4 ANGRY MAD LIVID 3 2 1 SEETHING RAGE Try to recall a recent anger episode and identify what how your anger escalated from 1-10 2010! Bergen & Associates Counselling & Consulting Ltd. 7
  • 9. Identifying the Anger Experience WE BLAME OTHERS FOR HOW WE FEEL WE TAKE OWNERSHIP OF OUR FEELINGS 2010! Bergen & Associates Counselling & Consulting Ltd. 8
  • 10. Safety Skills for Arguments Rules of Engagement _______________________________________ _______________________________________ _______________________________________ Timeouts _______________________________________ _______________________________________ _______________________________________ ______________________________ 2010! Bergen & Associates Counselling & Consulting Ltd. 9
  • 11. Reality Acceptance Introduction “you Ha ve you ever heard bad have been dealt a hand,” and, “shit happens,” etc. intense In order to escape k at wor anger we need to accepting realit y , no ace. matter what we f Automatic Thoughts Automatic Thought Evidence Present What from the past is similar to How is it similar to the past? the present? In order to accept reality as it is we need confront these automatic thoughts with alternative evidence Alternatives New Belief What now is dissimilar to this Articulate reformed belief of past event? the present? 2010! Bergen & Associates Counselling & Consulting Ltd. 10
  • 12. Reality Acceptance ABC Model “Things” that happen to us do not get us mad. Rather, it is our belief about the things that happen to us A. B. C. BOSS DOES BELIEF THAT CONSEQUENCE NOT GIVE ME BOSS DOES ANGER AT A RAISE NOT CARE DISRESPECT ABOUT ME Interpreting Reality If you were stranded in this car... What would you do? 2010! Bergen & Associates Counselling & Consulting Ltd. 11
  • 14. Letting Go of Anger: Distraction A CRISIS IS THE EMOTIONS THAT COME FROM A PROBLEM YOU CANT SOLVE Anger that is out of your control is like a crisis, because you constantly think about what is making you angry. In such times, distraction is needed to minimize suffering. Distraction Skill Personalized Application A - Activities C - Compassion C - Comparison E - (opposite) Emotion P - Put away T - Thoughts S - Sensations 2010! Bergen & Associates Counselling & Consulting Ltd. 13
  • 15. Transforming Negatives into Positives ise Half Smile Exerc ions d fac ial express Both emotions an e the other to caus have th e ability to le a ng er, the simp occur . Applied to lp -Sm iling can he movem ent of Half e e to the negativ one brin g acceptanc e in. situation they ar PART 1 - DEEP BREATHING EXERCISE • Inhale throug your nose (hold your breathe for a second) • Exhale through your mouth (without making a sound) • In rhythym with your breathing repeat to yourself “JUST THIS ONE BREATH” • Continue this exercise for 5 minutes PART 2 - MUSCLE TENSION/RELAXATION EXERCISE • Notice all of the muscles in your face. • Experience any tension that exists. • Tense up all the muscles in your face (hold it for 30 seconds) • Systematically go through the muscle groups of your body PART 3 - HALF-SMILE EXERCISE • Relax all of the muscles in your face. • Experience how that feels. • Turn the corners of your mouth upward slightly • Notice how this feels. 2010! Bergen & Associates Counselling & Consulting Ltd. 14
  • 16. Learned Anger:Origins Anger is na Violence is tural. . Although been viole anger wit hin our ch learned. . nt . Our ang ildh ood home parents, er may lo may not h b rothers, ok like th av e and sister e actions s when th of our ey were a ngry. Questions As a child, could you tell when your mother/father was angry? What did it look like? What impact did your parents’ anger have on you? Others? What toll has your parents’ anger taken on your life? What effects has their anger had on others close to you? Has this learned anger created problems for you in relationships? If so, in what ways? 2010! Bergen & Associates Counselling & Consulting Ltd. 15
  • 17. Learned Anger:Origins Questions Which of your parents’ behaviours that you notice in yourself would you want to “live on”? Let go of? How would you rather live your life? What do these intentions say about who you are? Can you think of a time when you were able to manage your anger? What does it mean to you that you have been able to do this? What abilities or know-how does it show? 2010! Bergen & Associates Counselling & Consulting Ltd. 16
  • 18. Rackets: Payoff Releasing Resen tment In order to release these resentments we need to understand why we are holding onto them in the first place! Persistent Co_____t _Your_re____nt__________________ ___ mplain_ __ _ sentme _ Impact _______________________________ ______ Decision person yo _resent _ _ lf___wa____ar______e ______u ___ ____ut _e _ The _ Abo__ S _ y you _ e with th _ Payoff Cost Right/Wrong Love/Affinity Control/ Full Avoid Control Self-expression Win/Lose Vitality/ Well-being Justify Self/ Blame Satisfaction 2010! Bergen & Associates Counselling & Consulting Ltd. 17
  • 19. Short-term Goals If all anger expression is learned, we must have learned what such actions can do for us. In other words, we have learned that, at least in some ways, anger “works.” What are some of the short-term gains of our anger? Area of Benefit Description of Benefit Physical Psychological Social Occupational 2010! Bergen & Associates Counselling & Consulting Ltd. 18
  • 20. Long-Term Consequences e The sayin g “won th r” ost the wa battle, l elevant! yr is extremel ome th ere are s tunate Although re are unfor he benefits t es associated with nc conseque tense, and , in frequent odes of a nger. d epis prolonge Area of Description of Consequences Consequence Physical High cholesterol levels, Coronary heart disease, Myocardial infarctions, Stroke, Cancer, Anger-related chronic physical pain Psychological Frequent negative feelings, Increased frequency of revenge fantasies, diminished performance, poor/high-risk decision making, hyper- vigilance Social Occupational 2010! Bergen & Associates Counselling & Consulting Ltd. 19
  • 21. ithin the context of Anger Scripts Anger occurs wions. particular act e actions anger s Without the nue escalating. i cannot cont e their ho does not hav ot fight a A fireman wannot and will n fire-gear c ire-gear fire. Angry actions are this f The Anger Script The Script Example Opposite Action Raised voice Well beyond the norm for the client Accusatory Blaming others for our content feelings Sarcastic Condemning humour content Harsh tone Showing an attitude in your voice Profanity You Bastard! Gestures Pointing a finger/quick movements Posture Leaning forward/ looking down at target Strong I hate her/I will never/ Words You always Vocal Loud/fast/high pitched Quality 2010! Bergen & Associates Counselling & Consulting Ltd. 20
  • 22. Communication Styles In the left column there are the four communication styles. Match them with the corresponding examples in the column on the right. Examples A “I felt hurt when you came home late, because I was up all night. I would appreciate if you would Passive call next time.” __ __ __ B A person who gets angry at him/herself as a result of this communication style C A communication style often associated with Passive- revenge or “getting even” Aggressive D A person who takes control of their feelings and __ __ __ the situation, not the other person E Sarcasm is an example of this communication style Aggressive F George confronts Paul and says that he is a “slacker” at work and should not have his job __ __ __ G Margaret tells John that he is not making enough money and that there is nothing he can do to Assertive change her mind __ __ __ H In the above scenario John responds by saying, “Yes dear.” I Pity is a common sentiment of others for those who use this communication style J “The topic is NOT up for discussion!” K A “snake-in-the grass” is an appropriate analogy for this communication style. L The objective of this communication style is to let one’s words to do the talking 2010! Bergen & Associates Counselling & Consulting Ltd. 21
  • 23. Obstacles to Assertiveness identify the people and situations that you find it most difficult to deal with in an assertive manner (i.e. Parents, spouse/partner, politics, money, sex). Identify your DEFAULT style in addressing these people or issues People/Issue DEFAULT Style Assertiveness Formula In order to be assertive at appropriate times, we need to be prepared prior to these occasions. The following is a way to honor yourself and the other person in the expression of your anger. I felt __________________________________________________________ When you __________________________________________________________ Because __________________________________________________________ I would appreciate it if __________________________________________________________ 2010! Bergen & Associates Counselling & Consulting Ltd. 22
  • 24. Assertiveness Scorecards Use this scorecard to record your difficult or challenging interactions with others. Person/situation _______________________________________________________ Your Response _______________________________________________________ Assertive, Passive, Aggressive, Passive-Aggressive? _______________________________________________________ How did it turn out? _______________________________________________________ Feelings Afterward? _______________________________________________________ Alternative Response _______________________________________________________ 2010! Bergen & Associates Counselling & Consulting Ltd. 23
  • 25. Manual References Kassinove, Howard & Tafrate, Raymond Chip. (2002). Anger Management: The " Complete Treatment Guidebook for Practitioners. CA: Impact Publishers. Landmark Education (2009). The Landmark Forum. Seminar. Leahy, Robert L. (2003). Cognitive Therapy Techniques: A Practitioner’s Guide. NY: The $ Guildford Press. Lineham, Marsha M. (1993). Ski$s Training Manual for Treating Borderline Personality " Disorder. NY: The Guildford Press. Maddi, Salvatore R. & Khoshaba, Deborah M. (2005). Resilience at Work: How to Succeed " No Matter What Life Throws at You. NY: American Management Association. Sapolsky, Robert M. (2004). Why Zebras Don’t Get Ulcers: The Acclaimed Guide to Stress, " Stress-Related Disease, and Coping. NY: Owl Books. Schiraldi, Glen R. (2001). The Self-esteem Workbook. CA: New Harbinger Publications. 2010! Bergen & Associates Counselling & Consulting Ltd. 24
  • 26. Bergen & Associates Counselling and Consulting Bergen & Associates is a counselling center that provides individual, couple, and family therapy in addition to TDC.   Carolyn O Bergen Experienced therapists with a variety of Rod Minaker Carolyn’s experience expertise work with clients to help them Rod has been leading includes working with reach their goals in their relationships anger management men and women as with themselves and others.   groups for men and individuals, couples women since 2007. www.bergenandassociates.ca and families in a Rod’s passion is to counselling setting.  empower men and She has 20 years of women to manage experience working as their anger utilizing a therapist, over 8 evidence-based years in her present research to date  setting.  Consulting