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Target the Target
- 1. BESTQUALITY COMPETITIVE PRICING CUSTOMER SERVICE CUSTOMER DELIGHT GROWTH I D EA L M A N A G E M E N T S E R V I C E S
- 2. BEST QUALITY COMPETITIVE PRICE TIMELYDELIVERY CUSTOMER SERVICE CUSTOMER DELIGHT K1 K2 K3 K4 K5 5 KEYS TO SUCCESS Ideal Management Services
- 3. HOW TO DEVELOPSYSTEM TO ACHIEVE THE ABOVE ? Ideal Management Services
- 4. Ideal Management Services Aftergetting the order confirmation from Customer……. Get Input Review Plan Monitor Validate Verify Approve Despatch PROCESS FLOW CHART
- 5. Ideal Management Services CREATEAND APPLY PROCEDURES FOR THE ‘FIVE PILLARS’ AS FOLLOWS
- 6. BEST QUALITY Ideal ManagementServices
- 7. FMEA ROUTE CAUSE ANAYSIS FORR&R STAGE INSPECTION CA & PA CALIBRATION PROCEDURE Q1 Q2 Q3 Q4 Q5 BEST QUALITY – How ? CREATION OF WORK PROCEDURE & CHECKLIST Q6 OPERATION PHARAMETERS Q7 TRAINING EMPLOYEES MOTIVATION REPORTS AND REVIEW Q8 Q9 Q10 Ideal Management Services PHARAMETER PROCE DURE PHARAMETER PROCE DURE
- 8. TIMELY DELIVERY Ideal ManagementServices
- 9. PLANING PREVENTIVE MAINTENANCE LEAD TIME REDUCTION CRITICALPARTS MONITORING SKILL LEVEL MONITORING T1 T2 T3 T4 T5 TIMELY DELIVERY – How ? COMMUNICATION SKILL T6 VISUAL FACTORY MANAGEMENT T7 T8 T9 T10 TRAINING EMPLOYEES MOTIVATION REPORTS AND REVIEW Ideal Management Services PHARAMETER PROCE DURE PHARAMETER PROCE DURE
- 10. COMPETITIVE PRICING Ideal ManagementServices × ×
- 11. INCREASE IN PRODUCTIVITY CONTROLONPROJECT COST DECREASE IN EXPENDITURE MATERIAL RECYCLING APPLY ‘JIT’ CONCEPT P1 P2 P3 P4 P5 COMPETITIVE PRICING – how ? PROCESS IMPROVEMENT P6 TECHNOLOGY UPGRADATION P7 P8 P9 P10 TRAINING EMPLOYEES MOTIVATION REPORTS AND REVIEW Ideal Management Services PHARAMETER PROCE DURE PHARAMETER PROCE DURE
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- 13. MONITOR ON CUSTOMERCOMPLAINT IMPROVE COMMUNICATION SYSTEM REQUEST FOR CUSTOMER FEED BACK AFTER SALES SERVICE REPORTS AND REVIEW S1 S2 S3 S4 S5 CUSTOMER SERVICE – How ? Ideal Management Services PHARAMETER PROCE DURE
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- 15. CREATE CUSTOMER VISITPLAN SUGGEST IMPROVEMENT ON CUSTOMER’S PRODUCTS REVIEW WITH CUSTOMER ON OLD PROJECTS EMPLOYEES MOTIVATION REPORTS AND REVIEW D1 D2 D3 D4 D5 CUSTOMER DELIGHT – How? PHARAMETER PROCE DURE
- 16. Ideal Management Services INADDITION TO THE ABOVE THERE ARE SOME OTHER DEPARTMENTS WHICH PLAYS MAJOR ROLE AND SUPPORTS FOR THE GROWTH. 1. HUMAN RESOURCE 2. MARKETING 3. PURCHASE 4. ACCOUNTS
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- 18. Ideal Management Services IMS– Ideal Management Services plays the important role in Developing Procedures, Standards and Training of Employees. Role of IMS ….?
- 19.