The document describes a contest where teams earn points by melting snowmen, with the team earning the most points winning prizes. Teams earn points by melting their snowman under 30 seconds for 2 points, under 20 seconds for 2 points, improving customer satisfaction over 90% for 1 point or 100% for 2 points, and increasing sales amounts for 1, 3, or 5 points. The team with the highest total points at the end wins.