A free webinar to explore the history of Service Design in Switzerland.
Get the video here: https://store.swissinnovation.academy/webinar-an-early-history-of-service-design-in-switzerland
Discover my favorite Service Design Principles followed by a Questions and Answers sessions on Service Design.
I'll present a few of my favorites Service Design Principles I discovered over the years. These principles are tricky, tips and ideas that help you improve both your customer and team experience for your product, service or organization.
Discover my favorite Service Design Principles followed by a Questions and Answers sessions on Service Design.
I'll present a few of my favorites Service Design Principles I discovered over the years. These principles are tricky, tips and ideas that help you improve both your customer and team experience for your product, service or organization.
Service Design Q&A from the community
These are some of the Service Design questions that were sent in advance by the community and that I'll try to answer during this webinar. Once you register for the webinar you can also send your question in advance in the comment section.
Should we really make all experiences less shitty?
Catherine E. F.
How can you work in a service design job if you don’t come from a service design degree.
Joana L.
How can I show complex Service Design work in an attractive without downplaying the efforts that went into it?
Serene Yap
How can you show that different backgrounds contribute to the service design work in valid ways. - Joana L.
What are your tips on verbal communication Service Design job interviews? - Swareena J.
How do you best communicate what's the role and what isn't the role of the Service Designer? - Lynnsey S.
Service Design Principles Q&A
Questions and answers about how to create your own Service Design Principles Library.
Question 1
How does a Service Design Principle Library look like?
Question 2
What's the minimal version of a Service Design Library?
Question 3
“Why should I create my own principles library?”
Question 4
What are recommended book to start your Service Design Library?
Question 5
What are the different types of Service Design Libraries?
Question 6
How many Principles can you extract from one story?
Question 7
What are the different profiles of people creating a Service Design Library?
Discover my favorite Service Design Principles followed by a Questions and Answers sessions on Service Design.
I'll present a few of my favorites Service Design Principles I discovered over the years. These principles are tricky, tips and ideas that help you improve both your customer and team experience for your product, service or organization.
These are a few examples of the questions I'll try to answer during this event. All of these questions have been sent by the community. Once you register you can also share your questions in advance 🤓
What's TOO much service? How do you know if you're spending too much time, money, resources, reputation, etc. on some service initiative, such as having a 100-day satisfaction guarantee?
Jebra T.
How to apply service design insights while also doing your daily work tasks?
Catherine E.
Should Service Design principles be co-created? Who should be involved in setting them up?
Divya G.
Do you recommend doing a course in Service Design to be considered a Service Designer?
Leela A.
How Service Design is different from Lean and Six Sigma, and how could young professionals decide which certification they should go for between Lean Black Belt Six Sigma or Service Design.
Hind Q.
What does Service Design look like in large corporations and what is the role of the Service Designer in them?
Jose S.
How do you sell service design (the strategy/logic) when clients/customers don't realize it needs to happen before implementation services?
Lysa G.
How would you recommend mid-level service designers to grow in their career?
Claire W.
Do you have any tips on turning an idea about helping others to help themselves into a service?
Kevin S
Do you have any Service Design portfolio examples I could look at?
Cybele W.
What portfolio format do you recommend (web or PDF)?
Cybele W.
As a university student how do I dig for good contexts to build service design projects?
Shagun G.
What techniques do you use to get stakeholder buy-in for service design workshops/exercises?
Marissa K.
How should I start? What's the first step to begin with when a service design project is waiting to be done?
Ammin G.
What tool should I use for this (each) project?" Should I use (apply) all of them? i.e. service blueprint, interviews, or first begin with Design Thinking?
Ammin G.
What are the deliverables of Service Design for a client?
Ammin G.
What are the deliverables I should show in a Service Design portfolio?
Ammin G.
What tips about job interviews do you have for new service design graduates?
Hanah A.
Discover my favorite Service Design Principles followed by a Questions and Answers sessions on Service Design.
I'll present a few of my favorites Service Design Principles I discovered over the years. These principles are tricky, tips and ideas that help you improve both your customer and team experience for your product, service or organization.
These are a few examples of the questions I'll try to answer during this event. All of these questions have been sent by the community. Once you register you can also share your questions in advance 🤓
How to create a compelling and professional digital portfolio as a Service Designer?
Cristiana B.
How to practice and not give up on Service Design?
Ramya M.
How can I create my own Service Design principles?
Lidia P.
How can we get more companies to open up junior/mid level positions for people transitioning into a Service Design career?
Saranya V.
How to implement a service you deliver correctly?
Mariana C.
How to evaluate the value/purpose of a service?
Mariana C.
How do you communicate the value of Service Design to non designers?
Juneza N.
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Discover my favorite Service Design Principles followed by a Questions and Answers sessions on Service Design.
I'll present a few of my favorites Service Design Principles I discovered over the years. These principles are tricky, tips and ideas that help you improve both your customer and team experience for your product, service or organization.
Discover my favorite Service Design Principles followed by a Questions and Answers sessions on Service Design.
I'll present a few of my favorites Service Design Principles I discovered over the years. These principles are tricky, tips and ideas that help you improve both your customer and team experience for your product, service or organization.
Service Design Q&A from the community
These are some of the Service Design questions that were sent in advance by the community and that I'll try to answer during this webinar. Once you register for the webinar you can also send your question in advance in the comment section.
Should we really make all experiences less shitty?
Catherine E. F.
How can you work in a service design job if you don’t come from a service design degree.
Joana L.
How can I show complex Service Design work in an attractive without downplaying the efforts that went into it?
Serene Yap
How can you show that different backgrounds contribute to the service design work in valid ways. - Joana L.
What are your tips on verbal communication Service Design job interviews? - Swareena J.
How do you best communicate what's the role and what isn't the role of the Service Designer? - Lynnsey S.
Service Design Principles Q&A
Questions and answers about how to create your own Service Design Principles Library.
Question 1
How does a Service Design Principle Library look like?
Question 2
What's the minimal version of a Service Design Library?
Question 3
“Why should I create my own principles library?”
Question 4
What are recommended book to start your Service Design Library?
Question 5
What are the different types of Service Design Libraries?
Question 6
How many Principles can you extract from one story?
Question 7
What are the different profiles of people creating a Service Design Library?
Discover my favorite Service Design Principles followed by a Questions and Answers sessions on Service Design.
I'll present a few of my favorites Service Design Principles I discovered over the years. These principles are tricky, tips and ideas that help you improve both your customer and team experience for your product, service or organization.
These are a few examples of the questions I'll try to answer during this event. All of these questions have been sent by the community. Once you register you can also share your questions in advance 🤓
What's TOO much service? How do you know if you're spending too much time, money, resources, reputation, etc. on some service initiative, such as having a 100-day satisfaction guarantee?
Jebra T.
How to apply service design insights while also doing your daily work tasks?
Catherine E.
Should Service Design principles be co-created? Who should be involved in setting them up?
Divya G.
Do you recommend doing a course in Service Design to be considered a Service Designer?
Leela A.
How Service Design is different from Lean and Six Sigma, and how could young professionals decide which certification they should go for between Lean Black Belt Six Sigma or Service Design.
Hind Q.
What does Service Design look like in large corporations and what is the role of the Service Designer in them?
Jose S.
How do you sell service design (the strategy/logic) when clients/customers don't realize it needs to happen before implementation services?
Lysa G.
How would you recommend mid-level service designers to grow in their career?
Claire W.
Do you have any tips on turning an idea about helping others to help themselves into a service?
Kevin S
Do you have any Service Design portfolio examples I could look at?
Cybele W.
What portfolio format do you recommend (web or PDF)?
Cybele W.
As a university student how do I dig for good contexts to build service design projects?
Shagun G.
What techniques do you use to get stakeholder buy-in for service design workshops/exercises?
Marissa K.
How should I start? What's the first step to begin with when a service design project is waiting to be done?
Ammin G.
What tool should I use for this (each) project?" Should I use (apply) all of them? i.e. service blueprint, interviews, or first begin with Design Thinking?
Ammin G.
What are the deliverables of Service Design for a client?
Ammin G.
What are the deliverables I should show in a Service Design portfolio?
Ammin G.
What tips about job interviews do you have for new service design graduates?
Hanah A.
Discover my favorite Service Design Principles followed by a Questions and Answers sessions on Service Design.
I'll present a few of my favorites Service Design Principles I discovered over the years. These principles are tricky, tips and ideas that help you improve both your customer and team experience for your product, service or organization.
These are a few examples of the questions I'll try to answer during this event. All of these questions have been sent by the community. Once you register you can also share your questions in advance 🤓
How to create a compelling and professional digital portfolio as a Service Designer?
Cristiana B.
How to practice and not give up on Service Design?
Ramya M.
How can I create my own Service Design principles?
Lidia P.
How can we get more companies to open up junior/mid level positions for people transitioning into a Service Design career?
Saranya V.
How to implement a service you deliver correctly?
Mariana C.
How to evaluate the value/purpose of a service?
Mariana C.
How do you communicate the value of Service Design to non designers?
Juneza N.
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
PDF SubmissionDigital Marketing Institute in NoidaPoojaSaini954651
https://www.safalta.com/online-digital-marketing/advance-digital-marketing-training-in-noidaTop Digital Marketing Institute in Noida: Boost Your Career Fast
[3:29 am, 30/05/2024] +91 83818 43552: Safalta Digital Marketing Institute in Noida also provides advanced classes for individuals seeking to develop their expertise and skills in this field. These classes, led by industry experts with vast experience, focus on specific aspects of digital marketing such as advanced SEO strategies, sophisticated content creation techniques, and data-driven analytics.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
PDF SubmissionDigital Marketing Institute in NoidaPoojaSaini954651
https://www.safalta.com/online-digital-marketing/advance-digital-marketing-training-in-noidaTop Digital Marketing Institute in Noida: Boost Your Career Fast
[3:29 am, 30/05/2024] +91 83818 43552: Safalta Digital Marketing Institute in Noida also provides advanced classes for individuals seeking to develop their expertise and skills in this field. These classes, led by industry experts with vast experience, focus on specific aspects of digital marketing such as advanced SEO strategies, sophisticated content creation techniques, and data-driven analytics.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
This article is all about what AI trends will emerge in the field of creative operations in 2024. All the marketers and brand builders should be aware of these trends for their further use and save themselves some time!
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best PracticesVit Horky
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project managementMindGenius
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59
Key takeaways:
• Learn how to use ChatGPT to add AI power to your testing and test automation
• Understand the limitations of the technology and where human expertise is crucial
• Gain insight into different AI-based tools
• Adopt AI-based tools to stay relevant and optimize work for developers and testers
* ChatGPT and OpenAI belong to OpenAI, L.L.C.
4. Switzerland Chapter 4
01. Swiss Service Culture
02. Swiss Service Design
03. State of Service Design 2019
04. State of Service Design 2023
05. Q&A
Past, present and future
18. Switzerland Chapter 18
* A general vote by the electorate on a single political
question that has been referred to them for a direct decision.
1874:
Introduction of
referendum.
24. Switzerland Chapter 24
* Nevill, Ralph; Jerningham, Charles Edward (1908). Piccadilly to Pall Mall: Manners,Morals, and
Man. Duckworth. p. 94. Mr. Ritz who, in the 'eighties... this maxim was "Le client n'a jamais tort,"
no complaint, however frivolous, ill-grounded, or absurd..."'
1880s
“Le client n'a jamais
tort” — César Ritz
27. Switzerland Chapter 27
* Lynn Shostack, Marketing Executive in the
banking industry.
1982:
The Service Design
term is born.
28. Switzerland Chapter 28
* Created by Köln International School of Design, Carnegie Mellon University,
Linköpings Universitet, Politecnico di Milano, and Domus Academy
2004:
The Service Design
Network (SDN) is born.
29. Switzerland Chapter 29
* At least the first trace
2014:
First Service Designer
role in Switzerland.
36. Switzerland Chapter 36
* An imperfect study based on 50+ answers from Swiss
Service Design practitioners that can be found here
bit.ly/sdn-ch-2019
Let’s start
With data
from 2019
43. Switzerland Chapter 43
* 19 new service design jobs over 2 months
see here: bit.ly/swiss-sd-jobs
Roughly 2 new
Service Design jobs
per week get
published in
Switzerland.
44. Switzerland Chapter 44
* 19 new service design jobs over 2 months.
See here: bit.ly/consultancies-ch
About 19
consultancies active
with Service Design
45. Switzerland Chapter 45
* See here: bit.ly/swiss-sd-designers
About 30+ people
working in
Switzerland use the
term “service
design” in their job
title on Linkedin.
46. Switzerland Chapter 46
A Swiss Service
Designer makes
about 108k per year.
* Service Design Salary Report 2021, 7 Swiss Service Designers answered
47. Switzerland Chapter 47
* Service Design Salary Report 2021, 7 Swiss Service Designers answered
Average salary
48. Switzerland Chapter 48
* Service Design Salary Report 2021, 7 Swiss Service Designers answered
Salary by gender
51. Switzerland Chapter 51
* Here we try to gather all historical events
(people, academic papers, organizations,
technologies, ideas), small or big, that are
related to Service Design in Switzerland.
A database with
+110 tiny historical
events.