2. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Person goes to ATM to
withdraw some cash
But fails to withdraw
money from ATM
3. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Probable Causes:
1.ATM Out Of Cash.
2.ATM not working.
3.ATM is offline due to connectivity.
4.Software hang and require boot up.
5.Hardware Failure
4. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Simple Question is:
When and How soon the
Management comes to
know about the problem?
5. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Business ImpactBusiness Impact
1. Loss in revenue.
2. Higher Down time of services.
3. Loss of Customer Satisfaction
4. Migration of Customers
5. Insufficient Data Management
7. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Key FeaturesKey Features
• Real Time Business and Operations Monitoring
• Ultra Visualizer for Real Time Data
• Critical Knowledge Points (CKPs)
• Report Server
• Ad-hoc Reports
8. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Solution OverviewSolution Overview
• Fact based decision making based on Real-Time ATM Data
• Designed for all type of ATM Business Requirements
• Pre- loaded with more than 40 Dashboards, Views and Reports
• Ad-hoc Reports
• ATM Market Risk Analysis
• Fully Interactive Business and Highly Secure Operations Models
• Critical Knowledge Points (CKPs) for ATM Business Decisions
• History based Trend-Analysis
9. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Key BenefitsKey Benefits
• Vendor Management:
• Business rules for SLA management based real time, accurate, precise and
concrete information.
• Increase ATM uptime:
• Operation/Business dashboard provide real time status of ATMs status to
provide pro-active actions.
• Boost ATM Availability:
• Take automatic actions in certain scenarios to resolve the problem which
leads increase the ATM Availability.
• Reduce Cash out:
• Special dashboards showing ATM's cash status with zero, low or full
currency status.
• ATM status by 5-10 last replenishment and their time.
10. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Key BenefitsKey Benefits
ATM profitability:
• Generate ATM profitability reports based on branch, region and city etc. to find
out most and least profitable ATMs.
CKPs (Critical Knowledge Points):
• Our Bank's customer using other Banks ATM and type of transactions doing.
• Similarly, customers of other bank who are using our Bank's ATMs.
• Banks, which are denying the transaction of customers on our Bank ATM etc.
• Most n Least profitable ATMs by location, region, branch, city, vendor.
11. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Featured DemoFeatured Demo
• Real Time Operations
Monitoring
• Pre- Loaded Views for
Operations Team
• Out of Box Reports for
Business and
Operations Team
• Ultra Visualizer for
Business and
Operations
12. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Featured DemoFeatured Demo
Out of Service Terminals with Currency Details
13. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Featured DemoFeatured Demo
Terminal Availability Percentage Report for all
Terminals
14. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Featured DemoFeatured Demo
Terminal Cash Position Report
15. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Featured DemoFeatured Demo
Overall ATM Monitoring Dashboard
16. INFOCOM
Reforming Trends and Techniques!
Ameya Infocom Pvt. ltd. E: infocom@ameyagroup.in w:
Featured DemoFeatured Demo
ATM Transaction Statistics