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Swedbank
A corporate presentation
            30 June, 2011
© Swedbank   2
The bank should never be far away, neither physically nor
metaphorically. Becoming and remaining a customer should
always be easy. Our aim is to have an active and ongoing
dialogue with our customers.

Everyone should feel welcome at Swedbank.




© Swedbank
Our purpose

We promote a sound and sustainable financial
situation for the many households
and enterprises.




© Swedbank
In brief
Key figures, Group

30 June, 2011

Total assets, SEKbn            1,758
Operating profit, SEKm         7,304
(Jan - Jun 2011)

Lending to the public, SEKbn   1,175
Total assets under
management SEKbn                 741
Return on equity, %            15,3%
 (Jan - Jun 2011)




© Swedbank
Our home markets

       Sweden
       Population               9.3m    Latvia
       Private customers        4.0m    Population                 2.2
       Corporate customers    312 000   Private customers       1.0m
       Organizations           65 000   Corporate customers    69 000
       Branches                   321   Branches                    59
       ATMs                       682   ATMs                      377
       Cards                    3.8m    Cards                   0.9m
       Employees                8 338   Employees               1 718




      Estonia                           Lithuania
      Population               1.3m
                                        Population              3.3m
      Private customers        1.2m
      Corporate customers    110 000    Private customers       3.2m
      Branches                    63    Corporate customers   101 000
      ATMs                       543    Branches                   94
      Cards                    1.1m     ATMs                      453
      Employees                2 596    Cards                   1.7 m
                                        Employees               2 218




© Swedbank
Other markets




© Swedbank
Our history
© Swedbank
Our history
  1820           1915               1991           1992           1994                1995               1997             2005       2006          2007
             Jordbrukskassan   Föreningsbanken   Sparbanken         IPO                IPO         Föreningssparbanken   Hansabank   Swedbank        TAZ
                                                   Sverige    Föreningsbanken   Sparbanken Sverige                                              - Kommerzbank




We started out as Sweden’s first savings bank, and we like to think that over
the years we have actively helped build our present-day society.




© Swedbank
Societal involvement and responsibility




© Swedbank
A wider context

We want to be a responsible citizen in society.

We have ambitious corporate guidelines in areas such as ethics,
working environment, gender equality and diversity. These help us
actively contribute to the sustainable development of our society – at
both local and international levels.

•      Environmentally conscious products.
•      Multicultural branches.
•      Highest rating in the insurance company
       Folksam’s gender equality index.
•      Ethics & high business morals form the
       foundation for the bank’s credibility
       and reputation.

© Swedbank
Swedbank – a positive force in society

•     A strong, local commitment to where we operate.
•     We actively support organizations and projects that contribute to
      a positive advancement of people, commerce and society.




© Swedbank
Our values
We promote a sound and sustainable financial situation for the many
households and enterprises.

Simple
•     We make banking easier
•     We make the complex simple
Open
•     We are open to new ideas and people
•     We are honest and straightforward
Caring
•     We are service-minded, warm and helpful
•     We strive to build strong, lasting relationships




© Swedbank
Private




© Swedbank
Satisfied customers are our priority

We offer a full range of services, from the simplest errands to
qualified advisory services within…
• loans and mortgages
• savings and investing
• payment services
• insurance
• private banking

…via our branches, by phone and
through the internet




© Swedbank
Everyday banking




© Swedbank
We make life easier for our customers

Our products are easy to use and understand

•     The internet bank, mobile bank, e-invoices, cards, giro
      or autogiro mean payments are easy to make.
      Make your cash withdrawals easily in stores or
      via ATMs.




© Swedbank
Savings and Investments




© Swedbank
Finances play a central part in a person’s life

•     There are many choices to make. We help our customers – on their terms.
•     In the savings and investments area, there is a large selection of funds,
      equity-linked bonds and other securities to choose from. A high-interest
      savings account is yet another possibility.
•     ”Fondtorget” – a fund marketplace where our customers can trade in both
      Swedbank Robur’s funds and external funds, nearly 500 altogether.
•     A well-developed website.




© Swedbank
Lending




© Swedbank
Financing

•     Swedbank is the leading player in the Swedish retail mortgage market. With
      a proactive approach to our customers – both regarding pricing and product
      development.
•     Consumer loans and finance company credit are other ways of financing.
•     Here our customers have several options as well – borrow easily via the
      telephone bank, the internet bank or visit a branch.
•     By offering property insurance we add value, for
      example for our mortgage customers or customers
      using Swedbank to finance their car purchase.
      We have insurance products for housing,
      recreation and cars.


© Swedbank
Private Banking




© Swedbank
Tailor-made solutions for private individuals, companies and
foundations

Continuous, in-depth requirement reviews enable us to actively
create customized solutions that take changing financial needs into
account. A personal advisor is the key to all of the bank’s specialist
competence.
• Financial planning
• Investment advice
• Asset management
• Individual solutions e.g. other types of investment
• Ownership and generation shifts
• Branches in 28 areas in Sweden as well as in
   Luxembourg, Spain and the Baltic states



© Swedbank
Corporate




© Swedbank
We make it easier for our customers to own, lead and develop their
companies

•     We are the commercial bank for growing companies.

•     We offer comprehensive and attractive banking
      services which we adjust to each company’s
      particular requirements.




© Swedbank
A strategic partner for companies, large organisations and the
public sector

•     We help our corporate customers fulfil their business goals – both in the
      short and the long term.
•     A certified business advisor and one’s own customer team create the best
      total solutions for each customer.
•     The bank’s experts on complex business deals in all areas are also
      on hand.
•     - international trade   - company acquisitions and divestments
      - change of ownership   - legal insurance
      - asset management      - cash management
      - securities and        - risk management
        currency trading      - tax repercussions and
                                effect on key ratios



© Swedbank
A comprehensive approach to your company’s business

• We offer products, services and advice in areas such as:
      - pensions & insurance     - financing
      - risk management          - e-services
      - cash management          - asset management
      - international business   - taxation & legal
      - ownership changes        - corporate brokerage
      - investments              - property services




© Swedbank
Forestry and Agriculture




© Swedbank
A longstanding tradition

•     Good knowledge of the industry together with the bank’s specialist network
      provide the best service within this area
•     Over two hundred staff members working with agriculture in the whole
      country
•     We provide comprehensive financing on everything from buildings to
      machines, provide advances on EU subsidies and advice on safe
      investments
•     Good insurance solutions increase your security
•     Simplify running your business with services
      facilitating payments, accounting and finances
        – business accounts; bank giro, auto giro,
          cards, e-accounting, internet bank and
          telephone bank

© Swedbank
Our employees




© Swedbank
Swedbank employees

•     The most attractive employer in the financial services sector in Sweden.
•     Around 17 000 employees in the Nordic region, Baltic states and other parts
      of the world.
•     A company culture based on our values – simple, open and caring.
•     Young Professionals.
•     58+




© Swedbank
Swedbank is just a step, a click or a ring away

It should always be easy to get in touch with us, with generous opening hours
and a first-class service level via the internet bank, the telephone bank or face-
to-face meetings.

Many of our services are available 24 hours a day,
365 days of the year.

Call us, log on to the internet bank or visit
one of our branches!




© Swedbank

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Swedbank Corporate Presentation Key Figures

  • 3. The bank should never be far away, neither physically nor metaphorically. Becoming and remaining a customer should always be easy. Our aim is to have an active and ongoing dialogue with our customers. Everyone should feel welcome at Swedbank. © Swedbank
  • 4. Our purpose We promote a sound and sustainable financial situation for the many households and enterprises. © Swedbank
  • 5. In brief Key figures, Group 30 June, 2011 Total assets, SEKbn 1,758 Operating profit, SEKm 7,304 (Jan - Jun 2011) Lending to the public, SEKbn 1,175 Total assets under management SEKbn 741 Return on equity, % 15,3% (Jan - Jun 2011) © Swedbank
  • 6. Our home markets Sweden Population 9.3m Latvia Private customers 4.0m Population 2.2 Corporate customers 312 000 Private customers 1.0m Organizations 65 000 Corporate customers 69 000 Branches 321 Branches 59 ATMs 682 ATMs 377 Cards 3.8m Cards 0.9m Employees 8 338 Employees 1 718 Estonia Lithuania Population 1.3m Population 3.3m Private customers 1.2m Corporate customers 110 000 Private customers 3.2m Branches 63 Corporate customers 101 000 ATMs 543 Branches 94 Cards 1.1m ATMs 453 Employees 2 596 Cards 1.7 m Employees 2 218 © Swedbank
  • 9. Our history 1820 1915 1991 1992 1994 1995 1997 2005 2006 2007 Jordbrukskassan Föreningsbanken Sparbanken IPO IPO Föreningssparbanken Hansabank Swedbank TAZ Sverige Föreningsbanken Sparbanken Sverige - Kommerzbank We started out as Sweden’s first savings bank, and we like to think that over the years we have actively helped build our present-day society. © Swedbank
  • 10. Societal involvement and responsibility © Swedbank
  • 11. A wider context We want to be a responsible citizen in society. We have ambitious corporate guidelines in areas such as ethics, working environment, gender equality and diversity. These help us actively contribute to the sustainable development of our society – at both local and international levels. • Environmentally conscious products. • Multicultural branches. • Highest rating in the insurance company Folksam’s gender equality index. • Ethics & high business morals form the foundation for the bank’s credibility and reputation. © Swedbank
  • 12. Swedbank – a positive force in society • A strong, local commitment to where we operate. • We actively support organizations and projects that contribute to a positive advancement of people, commerce and society. © Swedbank
  • 13. Our values We promote a sound and sustainable financial situation for the many households and enterprises. Simple • We make banking easier • We make the complex simple Open • We are open to new ideas and people • We are honest and straightforward Caring • We are service-minded, warm and helpful • We strive to build strong, lasting relationships © Swedbank
  • 15. Satisfied customers are our priority We offer a full range of services, from the simplest errands to qualified advisory services within… • loans and mortgages • savings and investing • payment services • insurance • private banking …via our branches, by phone and through the internet © Swedbank
  • 17. We make life easier for our customers Our products are easy to use and understand • The internet bank, mobile bank, e-invoices, cards, giro or autogiro mean payments are easy to make. Make your cash withdrawals easily in stores or via ATMs. © Swedbank
  • 19. Finances play a central part in a person’s life • There are many choices to make. We help our customers – on their terms. • In the savings and investments area, there is a large selection of funds, equity-linked bonds and other securities to choose from. A high-interest savings account is yet another possibility. • ”Fondtorget” – a fund marketplace where our customers can trade in both Swedbank Robur’s funds and external funds, nearly 500 altogether. • A well-developed website. © Swedbank
  • 21. Financing • Swedbank is the leading player in the Swedish retail mortgage market. With a proactive approach to our customers – both regarding pricing and product development. • Consumer loans and finance company credit are other ways of financing. • Here our customers have several options as well – borrow easily via the telephone bank, the internet bank or visit a branch. • By offering property insurance we add value, for example for our mortgage customers or customers using Swedbank to finance their car purchase. We have insurance products for housing, recreation and cars. © Swedbank
  • 23. Tailor-made solutions for private individuals, companies and foundations Continuous, in-depth requirement reviews enable us to actively create customized solutions that take changing financial needs into account. A personal advisor is the key to all of the bank’s specialist competence. • Financial planning • Investment advice • Asset management • Individual solutions e.g. other types of investment • Ownership and generation shifts • Branches in 28 areas in Sweden as well as in Luxembourg, Spain and the Baltic states © Swedbank
  • 25. We make it easier for our customers to own, lead and develop their companies • We are the commercial bank for growing companies. • We offer comprehensive and attractive banking services which we adjust to each company’s particular requirements. © Swedbank
  • 26. A strategic partner for companies, large organisations and the public sector • We help our corporate customers fulfil their business goals – both in the short and the long term. • A certified business advisor and one’s own customer team create the best total solutions for each customer. • The bank’s experts on complex business deals in all areas are also on hand. • - international trade - company acquisitions and divestments - change of ownership - legal insurance - asset management - cash management - securities and - risk management currency trading - tax repercussions and effect on key ratios © Swedbank
  • 27. A comprehensive approach to your company’s business • We offer products, services and advice in areas such as: - pensions & insurance - financing - risk management - e-services - cash management - asset management - international business - taxation & legal - ownership changes - corporate brokerage - investments - property services © Swedbank
  • 29. A longstanding tradition • Good knowledge of the industry together with the bank’s specialist network provide the best service within this area • Over two hundred staff members working with agriculture in the whole country • We provide comprehensive financing on everything from buildings to machines, provide advances on EU subsidies and advice on safe investments • Good insurance solutions increase your security • Simplify running your business with services facilitating payments, accounting and finances – business accounts; bank giro, auto giro, cards, e-accounting, internet bank and telephone bank © Swedbank
  • 31. Swedbank employees • The most attractive employer in the financial services sector in Sweden. • Around 17 000 employees in the Nordic region, Baltic states and other parts of the world. • A company culture based on our values – simple, open and caring. • Young Professionals. • 58+ © Swedbank
  • 32. Swedbank is just a step, a click or a ring away It should always be easy to get in touch with us, with generous opening hours and a first-class service level via the internet bank, the telephone bank or face- to-face meetings. Many of our services are available 24 hours a day, 365 days of the year. Call us, log on to the internet bank or visit one of our branches! © Swedbank