SUNYLA 2008. Providing library services to a specific user population - BCC's Library Links for STEM students
1. 11
Can a Library Web Site beCan a Library Web Site be
More Than Just a Link toMore Than Just a Link to
EBSCOhost?EBSCOhost?
Making a Library Web Site for theMaking a Library Web Site for the
STEM Division at BCCSTEM Division at BCC
Mike Curtis
Systems Librarian
Broome Community College
curtis_m@sunybroome.edu
Olivia Nellums
Librarian
Broome Community College
Tompkins Cortland Community College
nellums_o@sunybroome.edu
Patricia Shores
Librarian
Broome Community College
shores_p@sunybroome.edu
2. 2
Broome Community CollegeBroome Community College
Technology Careers ProgramTechnology Careers Program
Preparing Students for the 21 Century Workplace
4. 44
Program GoalsProgram Goals
Outreach to High School StudentsOutreach to High School Students
Increase Enrollment in STEM CurriculumIncrease Enrollment in STEM Curriculum
Outreach to Area EmployersOutreach to Area Employers
Prepare Students for the WorkplacePrepare Students for the Workplace
Increase Technology ProficienciesIncrease Technology Proficiencies
Increase Communication & CollaborationIncrease Communication & Collaboration
Increase Employment in Area IndustriesIncrease Employment in Area Industries
5. 5
THE LOOMING SKILLS GAP…
The disconnect between skills necessary to
remain competitive in a global economy
AND
The education system which prepares our
current and future workforce.
Education and workforce skill preparation is not an
“either/or” proposition: it is a package deal.
SOURCE: Adams, K., Preparing Today’s Youth for the Workplace
6. 6
Employment Prospects To 2014Employment Prospects To 2014
Technology Associate DegreeTechnology Associate Degree
Civil Engineering TechniciansCivil Engineering Technicians
Favorable - $49,280Favorable - $49,280
Computer SpecialistsComputer Specialists
Favorable - $69,800Favorable - $69,800
Computer Support SpecialistsComputer Support Specialists
Very Favorable - $47,990Very Favorable - $47,990
Electrical and Electronic Engineering TechniciansElectrical and Electronic Engineering Technicians
Favorable - $57,570Favorable - $57,570
Engineering Technicians, Except Drafters, All OtherEngineering Technicians, Except Drafters, All Other
Favorable - $48,030Favorable - $48,030
Industrial Engineering TechniciansIndustrial Engineering Technicians
Favorable - $48,300Favorable - $48,300
Mechanical Engineering TechniciansMechanical Engineering Technicians
Favorable - $49,430Favorable - $49,430
Source: Workforce Industry Data, NYS Department of Labor.Source: Workforce Industry Data, NYS Department of Labor.
7. 7
BCC and the CommunityBCC and the Community
Bringing BCC Graduates and Area EmployersBringing BCC Graduates and Area Employers
Into a Harmonious UnionInto a Harmonious Union
DEMOGRAPHIC for ECONOMIC STABILITYDEMOGRAPHIC for ECONOMIC STABILITY
HIGH-TECH INDUSTRIAL REGIONHIGH-TECH INDUSTRIAL REGION
NEED FOR QUALIFIED EMPLOYEESNEED FOR QUALIFIED EMPLOYEES
COMPETITIVE SALARIES AVAILABLECOMPETITIVE SALARIES AVAILABLE
8. 8
EMPLOYER NEEDSEMPLOYER NEEDS
Top 5 Most Important SkillsTop 5 Most Important Skills
Professionalism
Teamwork
Oral Communication
Ethics & Social Responsibility
Reading Comprehension
Source: Are They Really Ready to Work?
9. 9
THE “MILLENNIALS”THE “MILLENNIALS”
Ethnically & Economically DiverseEthnically & Economically Diverse
Technology is Second NatureTechnology is Second Nature
Influenced by Popular Culture and MediaInfluenced by Popular Culture and Media
Impatient – Look for Instant GratificationImpatient – Look for Instant Gratification
Image-Driven, Multi-media LifestyleImage-Driven, Multi-media Lifestyle
Source:Source: ““Generation Y” The Millennials. Ready or Not, Here They Come.Generation Y” The Millennials. Ready or Not, Here They Come.
10. 10
MILLENNIALS @ WORKMILLENNIALS @ WORK
Expect Flexibility in the Workplace
Less Formal in Dress and Behavior
Less Familiar with Business Etiquette
Desire Work that is Personally Meaningful
Comfortable Multi-Tasking
Creative, Energetic and Optimistic
11. 11
OUTREACHOUTREACH
BUILDING BRIDGES – BringingBUILDING BRIDGES – Bringing
Educators and Business togetherEducators and Business together
Campus Workshops: Resume & InterviewCampus Workshops: Resume & Interview
Skills, Career ExplorationSkills, Career Exploration
VIDEOCONFERENCINGVIDEOCONFERENCING
Urban League, International StudentsUrban League, International Students
12. 12
E-PortfoliosE-Portfolios
Students develop skills through tailored instructionStudents develop skills through tailored instruction
and project-based assignments which culminateand project-based assignments which culminate
in a professional e-portfolio documenting theirin a professional e-portfolio documenting their
achievementsachievements..
Use Complex Computer ProgramsUse Complex Computer Programs
Document ProjectsDocument Projects
Conduct Effective ResearchConduct Effective Research
Organize InformationOrganize Information
Communicate Effectively.Communicate Effectively.
Work Productively in TeamsWork Productively in Teams
14. 14
ReferencesReferences
Adams, K. (2008) Preparing Today’s Youth for the Workplace, Testimony to
Senate Committees on Education; Commerce, Economic Development and
Small Business; Labor; Agriculture, Senate Majority Task Force on Critical
Choices, Retrieved May 29, 2008, from
http://www.bcnys.org/whatsnew/2008/052808SenateCTETestimony.htm
The Conference Board (2006)The Conference Board (2006) Are They Really Ready to Work?,Are They Really Ready to Work?, RetrievedRetrieved
February 5, 2008, fromFebruary 5, 2008, from
http://www.21stcenturyskills.org/documents/FINAL_REPORT_PDF09-29-06.pdfhttp://www.21stcenturyskills.org/documents/FINAL_REPORT_PDF09-29-06.pdf
NAS Recruitment Communications, (2006)NAS Recruitment Communications, (2006) Generation Y: Here They Come,Generation Y: Here They Come,
Ready or NotReady or Not. Retrieved May 12, 2008, from. Retrieved May 12, 2008, from
http://www.nasrecruitment.com/TalentTips/NASinsights/GenerationY.pdfhttp://www.nasrecruitment.com/TalentTips/NASinsights/GenerationY.pdf
Workforce Industry Data, NYS Department of Labor.Workforce Industry Data, NYS Department of Labor.
http://www.labor.state.ny.us/workforceindustrydata/http://www.labor.state.ny.us/workforceindustrydata/
16. 1616
Mission = create a libraryMission = create a library
webpage that is:webpage that is:
UsableUsable
RelevantRelevant
ComprehensiveComprehensive
BIG IDEAS
(Theory)
17. 17
UsableUsable
Highlights of effective web design fHighlights of effective web design from “rom “
Don’t Make Me ThinkDon’t Make Me Think…”:…”:
#1 Krug’s First Law of Usability#1 Krug’s First Law of Usability
#2 Understand how people read online#2 Understand how people read online
(designing a Billboard)(designing a Billboard)
#3 Editing (vocab.)#3 Editing (vocab.)
18. 18
UsableUsable
#1 Krug’s Law#1 Krug’s Law
Don’t make the user think:Don’t make the user think:
Don’t make them figure out the designDon’t make them figure out the design
Organization should be obvious andOrganization should be obvious and
intuitiveintuitive
Requiring thought to navigate a pageRequiring thought to navigate a page
wastes the user’s timewastes the user’s time
Everyone’s favoriteEveryone’s favorite exampleexample
19. 19
More examples of well-designed, easy-to-More examples of well-designed, easy-to-
navigate websites:navigate websites:
Google MapsGoogle Maps
flickrflickr
AppleApple
PenguinPenguin booksbooks
craigslistcraigslist
UsableUsable
20. 20
UsableUsable
#2 Online Reading#2 Online Reading
How people read online: Scan, scan, scanHow people read online: Scan, scan, scan
NOT left to right/top to bottom – rather,NOT left to right/top to bottom – rather,
what’s interesting/the obvious way towhat’s interesting/the obvious way to
accomplish a task.accomplish a task.
ExampleExample of a page that supports this habitof a page that supports this habit
21. 21
Eye movement study of Google
results page.
(Image retrieved from: Eyetools)
“Heat map” of Enquiro’s former
page.
(Image retrieved from: Enquiro
Research)
22. 22
#3 Editing/Vocabulary#3 Editing/Vocabulary
Don’t let words clog up functionalityDon’t let words clog up functionality
Case in pointCase in point
Symbols & pictures can be used in place of textSymbols & pictures can be used in place of text
Vocabulary appropriate for user groupVocabulary appropriate for user group
UsableUsable
23. 23
More examples of using symbols &More examples of using symbols &
pictures to (quickly) convey meaning:pictures to (quickly) convey meaning:
UsableUsable
24. 24
RelevantRelevant
What are our user habits? What tools doWhat are our user habits? What tools do
they need? (ties back to Patricia’sthey need? (ties back to Patricia’s
presentation)presentation)
This is where feedback & watching whatThis is where feedback & watching what
our students are doing is valuable.our students are doing is valuable.
(On the other hand, they don’t always(On the other hand, they don’t always
know what they want)know what they want)
26. 26
RelevantRelevant
Where we could go ct’d:Where we could go ct’d:
Library Toolbar ExtensionsLibrary Toolbar Extensions
University ofUniversity of IllinoisIllinois Urbana-Champaign LibraryUrbana-Champaign Library
Forbes Library, Northampton,Forbes Library, Northampton, Mass.Mass.
University ofUniversity of VirginiaVirginia LibraryLibrary
University ofUniversity of South CarolinaSouth Carolina LibraryLibrary
29. 29
RelevantRelevant
The reality of BCCThe reality of BCC
students.students.
Reality of STEMReality of STEM
students.students.
Young? NotYoung? Not
particularly informationparticularly information
literate? Not doingliterate? Not doing
long-term research.long-term research.
Where we could go ct’d:Where we could go ct’d:
31. 31
ComprehensiveComprehensive
BCC’s little collection:BCC’s little collection:
(Approx) 10,000 electronic journals; 67,000(Approx) 10,000 electronic journals; 67,000
print monographs; 300 print periodicals;print monographs; 300 print periodicals;
videos, CDs, DVDs, audio books,videos, CDs, DVDs, audio books,
microfilm, iPods, reserves collection =microfilm, iPods, reserves collection =
overwhelming & complicated to theoverwhelming & complicated to the
average user.average user.
How to simplify??How to simplify??
32. 32
Back to the mission: what to doBack to the mission: what to do
Initial ideas in practice (STEM Library Links) – a
work in progress
First STEM, then the world
33. 33
Useful SourcesUseful Sources
Krug, Steve. (2006).Krug, Steve. (2006). Don’t Make Me ThinkDon’t Make Me Think (2(2ndnd
ed.). Berkeley,ed.). Berkeley,
CA: New Riders.CA: New Riders.
10 Principles of Effective Web Design. (Jan. 31, 2008).10 Principles of Effective Web Design. (Jan. 31, 2008).
Smashing Magazine.Smashing Magazine. Retrieved May 12, 2008, fromRetrieved May 12, 2008, from
http://www.smashingmagazine.com/2008/01/31/10-principles-of-http://www.smashingmagazine.com/2008/01/31/10-principles-of-
Website Design. (Last modified May 6, 2008).Website Design. (Last modified May 6, 2008). LibraryLibrary
Success: A Best Practices Wiki.Success: A Best Practices Wiki. Retrieved May 12, 2008,Retrieved May 12, 2008,
fromfrom
http://www.libsuccess.org/index.php?title=Website_Designhttp://www.libsuccess.org/index.php?title=Website_Design
Instone, Keith. (n.d.)Instone, Keith. (n.d.) Navigation Stress Test.Navigation Stress Test. Retrieved MayRetrieved May
12, 2008, from http://instone.org/navstress12, 2008, from http://instone.org/navstress
34. 3434
BCC Library Web SiteBCC Library Web Site
Our current site and useOur current site and use
statistics…statistics…
37. 37
Our Web Page StatisticsOur Web Page Statistics
Library Web page is browser default pageLibrary Web page is browser default page
Most visitors go toMost visitors go to anotheranother pagepage
Those who use library page:Those who use library page:
View the database menuView the database menu
Click the links forClick the links for
Academic Search PremierAcademic Search Premier
Aleph OPACAleph OPAC
All other parts of library Web page areAll other parts of library Web page are
nearlynearly unusedunused
41. 41
WhatWhat is the current situation?is the current situation?
The library Web page is a link to EBSCOThe library Web page is a link to EBSCO
(and the Web OPAC)(and the Web OPAC)
Two bookmarks could replace the WebTwo bookmarks could replace the Web
pagepage
The Web page is not providing real helpThe Web page is not providing real help
42. 42
WhyWhy is Use Low?is Use Low?
Various Interpretations of the Web StatsVarious Interpretations of the Web Stats
The other stuff isn’t usefulThe other stuff isn’t useful
Poor designPoor design
low usability/relevancelow usability/relevance
Positioning/labeling of other stuffPositioning/labeling of other stuff
Other stuff may not be tracked byOther stuff may not be tracked by
NTLinkTrackNTLinkTrack
Librarians/faculty may not steer studentsLibrarians/faculty may not steer students
to other stuffto other stuff
43. 4343
STEM Library PageSTEM Library Page
AnAn opportunityopportunity to practice betterto practice better
Web design…Web design…
45. 45
Actual design explores unused design options and alternate ways to
promote services and collections.
46. 46
STEM Library PageSTEM Library Page
http://web.sunybroome.edu/~library/tech_careerhttp://web.sunybroome.edu/~library/tech_career
s/library.phps/library.php
Text is simple, non-linearText is simple, non-linear
Images are small, iconic, differentiate textImages are small, iconic, differentiate text
Color blocks organize contentColor blocks organize content
RSS article feed adds dynamic contentRSS article feed adds dynamic content
Intuitive objects: book covers, direct search boxesIntuitive objects: book covers, direct search boxes
Single layer deep (more like a portal or pathfinder)Single layer deep (more like a portal or pathfinder)
Valid HTML code (accessible)Valid HTML code (accessible)
47. 4747
Technical How-To inTechnical How-To in
DetailDetail
or… slides to hand over to youror… slides to hand over to your
techno-geek.techno-geek.
☺☺
49. 49
Specialized Aleph Book SearchSpecialized Aleph Book Search
Aleph Logical BasesAleph Logical Bases
““chaoschaos” in standard opac base, not STEM” in standard opac base, not STEM
specific, includes literary and national securityspecific, includes literary and national security
items, etc.items, etc.
““chaos” in STEM opac base, results focus onchaos” in STEM opac base, results focus on
science and technology.science and technology.
50. 50
Usability ComparisonUsability Comparison
Step by step instructionsStep by step instructions
http://www.library.cornell.edu/newhelp/res_tools/cahttp://www.library.cornell.edu/newhelp/res_tools/ca
Hard to findHard to find
Dense textDense text
Text not located with the search boxText not located with the search box
Specialized SearchSpecialized Search
The help is integrated into the boxThe help is integrated into the box
51. 5151
Specialized AlephSpecialized Aleph
Book SearchBook Search
How we created our STEM bookHow we created our STEM book
search using Aleph logicalsearch using Aleph logical
bases…bases…
52. 52
Set Up an Aleph Logical BaseSet Up an Aleph Logical Base
Edit alephe/tab/tab_base.engEdit alephe/tab/tab_base.eng
! 1 2 3 4 5 6 7 8! 1 2 3 4 5 6 7 8 99
!!!!!!!!!!!!!!!!!!!!-!-!!!!!!!!!!!!!!!!!!!!-!!!!!-!!!!!-!!!!!-!!!!!-!-!!!!!!!!!!!!!!!!!!!!-!-!!!!!!!!!!!!!!!!!!!!-!!!!!-!!!!!-!!!!!-!!!!!-!-!!!!!!!!!>!!!!!!!!!>
BCC01 BCC Catalog BCC01 SNY01 BCC01 NBCC01 BCC Catalog BCC01 SNY01 BCC01 N
BCC01STEM BCC STEM Books BCC01 SNY01 BCC01 NBCC01STEM BCC STEM Books BCC01 SNY01 BCC01 N wfm=BK ANDwfm=BK AND
Filter in col 9 is a CCL queryFilter in col 9 is a CCL query
wfm=BK AND (wlc=QA? OR wlc=QC? OR wlc=QD? OR wlc=QE? OR wlc=TA?wfm=BK AND (wlc=QA? OR wlc=QC? OR wlc=QD? OR wlc=QE? OR wlc=TA?
OR wlc=TC? OR wlc=TD? OR wlc=TE? OR wlc=TF? OR wlc=TG? OROR wlc=TC? OR wlc=TD? OR wlc=TE? OR wlc=TF? OR wlc=TG? OR
wlc=TH? OR wlc=TJ?)wlc=TH? OR wlc=TJ?)
alephe/tab/tab_base.engalephe/tab/tab_base.eng can be edited in OLIS Sandboxcan be edited in OLIS Sandbox
Re-start Web server using util-WRe-start Web server using util-W
Specify logical base when entering OPACSpecify logical base when entering OPAC
……suny.edu:4620/F?func=file&file_name=find-bsuny.edu:4620/F?func=file&file_name=find-b&local_base=BCC01STEM&local_base=BCC01STEM
exampleexample
54. 54
Specialized EBSCO STEM SearchSpecialized EBSCO STEM Search
EBSCO Local CollectionsEBSCO Local Collections
““bridgesbridges” in standard EBSCO search, includes” in standard EBSCO search, includes
many non-engineering itemsmany non-engineering items
““bridges” in specialized EBSCO search,bridges” in specialized EBSCO search,
results focused on engineering articlesresults focused on engineering articles
55. 55
Usability ComparisonUsability Comparison
Pathfinders/GuidesPathfinders/Guides
http://astech.library.cornell.edu/ast/engr/find/cee-ghttp://astech.library.cornell.edu/ast/engr/find/cee-g
Text not located with search boxText not located with search box
Journals listed, but notJournals listed, but not howhow to search themto search them
Specialized SearchSpecialized Search
Allows searching a journal collectionAllows searching a journal collection
Can also display Web listCan also display Web list
Central data location (EBSCO Admin)Central data location (EBSCO Admin)
60. 60
After the local collection is created, it will appear as a limiter
option in the EBSCO search interface.
61. 61
STEM Journal CollectionSTEM Journal Collection
We limited our list to around 50 titlesWe limited our list to around 50 titles
““Must read” literatureMust read” literature
Easier to maintainEasier to maintain
63. 63
We run an EBSCO search using our STEM collection limiter, and click
“display link to search.” Note the search terms appear within the URL.
64. 64
Transforming an EBSCO Search URL
into a Web Form
<!—
http://search.ebscohost.com/login.aspx?direct=true&db=aph&
bquery=water+treatment&cli0=LO335585&clv0=Y&type=0&site=ehost-live
http://search.ebscohost.com/login.aspx ?
direct = true &
db = aph &
bquery = water+treatment &
cli0 = LO335585 &
clv0 = Y &
type = 0 &
site = ehost-live
-->
<form action="http://search.ebscohost.com/login.aspx" method="get">
<input type="hidden" name="direct" value="true"/>
<input type="hidden" name="db" value="aph"/>
<input type="hidden" name="bquery" value="water treatment"/>
<input type="hidden" name="cli0" value="LO335585"/>
<input type="hidden" name="clv0" value="Y"/>
<input type="hidden" name="type" value="0"/>
<input type="hidden" name="site" value="ehost-live"/>
<input type="submit" name="submit" value="Submit"/>
</form>
65. 65
Transforming an EBSCO Search URL
into a Web Form
Question mark dropped
Ampersands dropped
Most URL values go in “hidden” fields
Use “text” input to offer user a form box
Encoded URL values must be decoded, or become
HTML entities
Ex. “+” in URL becomes a space in HTML
Form’s “method” attribute = “get”
• Online example
67. 67
Direct Link to Docutek EResDirect Link to Docutek ERes
Default link to DocutekDefault link to Docutek
Customized, direct link to DocutekCustomized, direct link to Docutek
69. 69
Get the Form Elements and ValuesGet the Form Elements and Values
Methods for getting form elements andMethods for getting form elements and
values:values:
From original source code of pageFrom original source code of page
View page info – forms tab – in FirefoxView page info – forms tab – in Firefox
View the actual post data from a formView the actual post data from a form
submissionsubmission
71. 71
View Page Info in FirefoxView Page Info in Firefox
In Firefox, right-click page, select “view page info”, then click “forms” tab
72. 72
View Actual Post DataView Actual Post Data
Altered Local Copy of FormAltered Local Copy of Form
<form action="<form action="http://www.sunybroome.edu/~library/test.phphttp://www.sunybroome.edu/~library/test.php?&page=dept">?&page=dept">
<input type="hidden" name="__EVENTTARGET" value="" /><input type="hidden" name="__EVENTTARGET" value="" />
<input type="hidden" name="__EVENTARGUMENT" value="" /><input type="hidden" name="__EVENTARGUMENT" value="" />
<input type="hidden" name="__VIEWSTATE" value="dDwtMTc3MTEyNjgwO3Q...<input type="hidden" name="__VIEWSTATE" value="dDwtMTc3MTEyNjgwO3Q...
Output of Post Data in a PHP ScriptOutput of Post Data in a PHP Script
ArrayArray
((
[__EVENTTARGET] =>[__EVENTTARGET] =>
[__EVENTARGUMENT] =>[__EVENTARGUMENT] =>
[__VIEWSTATE] => dDwtMTc3MTEyNjgwO3Q...[__VIEWSTATE] => dDwtMTc3MTEyNjgwO3Q...
[docutek_search_dept:search_select] => Mechanical Engineering Technology[docutek_search_dept:search_select] => Mechanical Engineering Technology
[btn_search_x] =>[btn_search_x] =>
[btn_search_y] =>[btn_search_y] =>
[listing_results_dropdown] => 10[listing_results_dropdown] => 10
[pageSelection] => 1[pageSelection] => 1
))
73. 73
Put Elements into Local Hidden Form
Submit with a Link Using Javascript
<form style="display:none;" name="eres"
action="http://sunybroome.docutek.com/... " method="post">
<input type="hidden" name="__EVENTTARGET]" value=""/>
<input type="hidden" name="__EVENTARGUMENT" value=""/>
<input type="hidden" name="__VIEWSTATE" value="dD4B3MV1nk6... " />
<input type="hidden" name="docutek_search_dept:search_select"
value="Mechanical Engineering Technology"/>
<input type="hidden" name="listing_results_dropdown" value="10"/>
<input type="hidden" name="pageSelection" value="1"/>
<!--
<input type="submit" name="submit"/>
-->
</form>
<a href="javascript:document.eres.submit();">On Reserve</a>
Online Example
74. 7474
Adding an EBSCO RSSAdding an EBSCO RSS
Feed to a Web PageFeed to a Web Page
How we did it…How we did it…
75. 75
Create a search alert in EBSCOCreate a search alert in EBSCO
After you run a search, “create alert for this search” will appear
Copy the “syndication feed” URL into your RSS reader application
76. 76
Create a search alert in EBSCOCreate a search alert in EBSCO
What we wanted:What we wanted:
high impact full-text articles, not necessarily peer-high impact full-text articles, not necessarily peer-
reviewed/scholarlyreviewed/scholarly
a sort of STEM news standa sort of STEM news stand
Web page displayWeb page display
EBSCO Search CriteriaEBSCO Search Criteria
Science, Tech., Eng. or Math inScience, Tech., Eng. or Math in Journal TitleJournal Title
Cover Stories OnlyCover Stories Only
Full-Text OnlyFull-Text Only
Over 5 Pages in LengthOver 5 Pages in Length
77. 77
Add Feed to Web PageAdd Feed to Web Page
Server Side ScriptingServer Side Scripting
rss2html PHP script, etc.rss2html PHP script, etc.
Client Side ScriptingClient Side Scripting
If server side scripting isn’t an option, rss-to-If server side scripting isn’t an option, rss-to-
javascript.com provides a Javascript optionjavascript.com provides a Javascript option
81. 81
A Work In ProgressA Work In Progress
FeedbackFeedback
Blog commentingBlog commenting
Link trackingLink tracking
Informal commentsInformal comments
Faculty involvement (planned)Faculty involvement (planned)
Student focus groups (planned)Student focus groups (planned)
Continuous ImprovementContinuous Improvement
Page is fluidPage is fluid
Unannounced changes - that are good - won’t be disruptiveUnannounced changes - that are good - won’t be disruptive
Decision by best practices and feedback, not committeeDecision by best practices and feedback, not committee
Things unused or not working must be revised or removed (ex.Things unused or not working must be revised or removed (ex.
book feed with cover images was problematic)book feed with cover images was problematic)
83. 8383
Slideshow available onlineSlideshow available online
http://www.sunybroome.edu/~libraryhttp://www.sunybroome.edu/~library
/presentations/sunyla_2008_stem//presentations/sunyla_2008_stem/
Editor's Notes
The Technology Careers Program.
In 2007, the BCC Library initiated a 3-year Perkins-funded project to facilitate the transition of STEM students into the workplace by improving the skill-set of BCC’s STEM graduates.
What’s STEM?
We want to forge relationships with area high school educators and counselors to encourage students to enter STEM careers through BCC programs, and to help teachers prepare their students for successful entry into BCC.
Another component of the project is outreach to area employers to determine their requirements for entry-level employees, and the local opportunities available for our graduates.
Creating opportunities to use new technologies in the workplace, such as Web 2.0 tools. is another asset we intend to develop for our graduates.
We want to encourage employer participation in preparing our students for the workplace, and to create an appreciation of the BCC graduate as a well-prepared candidate for employment.
Recent testimonial to the NY State Senate by the Business Council of New York State encapsulated the critical issues that our program seeks to address.
Over 3000 large and small businesses in the state need well-prepared students possessing critical workplace skills in order to grow in a competitive global economy.
NYS Department of Labor shows “favorable” to “very favorable” projections over the next 5 years for technical employment requiring an Associate Degree, such as from our STEM programs for Industrial Engineering Technology, Civil Engineering Technology and Electrical Engineering Technology, with starting salaries in the mid 40’s and above.
In terms of the general demographics and economic stability in the Greater Binghamton area, an analysis indicates some interesting trends:
Census data consistently shows a decline in the 18-34 aged population, a key source of revitalization providing both economic and intellectual capital, a future tax base and an employee pool for area businesses.
In other words, our graduates have an important role to play in the area economy, local industries have good job opportunities for them, and BCC has a role to play in making the connections for the students.
Both formal research and our own employer interviews indicate that in general, employers are very satisfied with the technical capabilities of our STEM graduates.
However, they see a need for improvement in oral and written communication skills, the ability to contribute through teamwork and collaboration, professionalism and work ethics, and critical thinking and leadership skills.
Other research is helpful in understanding the characteristics of our students. As a Community College, we serve a very broad and diverse student population.
Most, however, do fall into the generational group know as ‘Millennials’, or Generation Y, aged 17- 25.
By the year 2012, this will be the demographic making up the majority of our workforce.
There is a potential for a real clash of cultures as our casual, flexible, impatient, image-driven tech-savvy graduates find themselves entering a more or less traditional workplace that expects discipline, structure and formal protocols. The challenge for us is to maximize their creativity, innovation and ease with technology, while giving them the tools and experiences to make a smooth transition into the workforce.
Our Technology Careers Program has established several avenues to address these needs. We are initially working with pilot groups in our Civil Engineering Technology and Electrical Engineering Technology departments, with the intention of broadening the program throughout the campus by the end of the 3-year grant.
Building Bridges is a program hosted by the Greater Binghamton Chamber of Commerce, beginning in Fall 08. This is an 8-week course which will bring area high school educators and counselors into structured tours of local industries to reveal connections, possibilities and opportunities to create a career path for students.
2. Campus Workshops inviting area employers and hiring managers to communicate directly with students.
3. Videoconferencing technology used to give our students a real-world experience communicating directly with industry project mentors.
4. Outreach to: The Broome County Urban League / CASS / BOCES to include additional student populations in our program. (The Cooperative Association of States for Scholarships (CASS) Program CASS offers peace scholarships to deserving students from Central America, the Caribbean, and Mexico. Students enroll in BCC Engineering Technology programs.)
Electronic Portfolios are a vehicle for students to document their educational experience, reflect upon their personal progress and showcase examples of their work. We use web-based services, such as Digication and Epsilen, and provide instruction and additional support for students creating their eportfolios, and also for interested faculty.
A component of our Perkins grant actions is to develop a web presence for our program. We created a site for the Technology Careers Office where we could provide links to relevant BCC services, information on careers, instructions for creating an eportfolio, etc.
We were also very interested in directing students to library resources, and to increase the use of library resources as a part of improving the students’ level of information literacy and competency in selecting sources for research and documenting their sources.
Originally, we simply provided a link to the Library’s existing home page. But obviously, without some customization, this was not going to be sufficient to accomplish our objective of targeting our STEM students. Concurrently, Mike and Olivia were asked by our Director to look at ways to improve the Library web site plan a more effective design that would increase usage overall.
We agreed to work together to use the Technology Careers page as a test site to explore ways to serve the dual objectives of increasing traffic to our library resources, and to provide resources tailored to our STEM students.
Also, to fulfill the requirements of this grant, it is important to collect statistics to document the effectiveness of our activities, and to assess whether or not we are meeting the measureable objectives of the grant. We have a series of surveys and assessments to collect this data, and track numbers of participants, their activities, and improvements in their grades.
The website also provides a venue for collecting useful statistics. Ultimately, web statistics are a direct indicator of a site’s usefulness.
The first part of the project was to look at our options for redesigning the site – which Olivia will present for us. Then Mike will explain how we made some adjustments to the software we already had in place to customize certain features for the STEM resources website.