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Presented by 
R.Manohara Krishna Ganti 
PGDM-Marketing 
ITM Business School
Contents 
Introduction to the DG market 
Research objectives 
Research methodology 
Data collection 
Data analysis & Interpretation 
Major findings 
Recommendations 
Conclusion
The diesel generator set market in India is a well organized and . 
highly competitive market. 
The diesel generator set market in India can be broadly 
classified as small diesel generators (7.5-160) 
kVA), medium diesel generators (180– 625kVA) and large diesel 
generators (750– 3000kVA). 
The market witnessed steady growth rates in the last decade on 
account of chronic power shortages and rapid growth across 
several segments 
The total genset market is now estimated to grow steadily at a 
CAGR of about 10.1 percent in revenue terms 
between 2009-2015.
To find the market potential for the diesel generator market in Navi 
Mumbai 
To improve the flow of enquiries 
To explore new markets 
Designing novel strategies for capturing the DG Market
SWOT ANALYSIS OF CUMMINS 
STRENGTHS WEAKNESS 
1 Integrated player with full 
diesel product line 
Global technology with 
localization capabilities 
2 Distribution strength with pan- 
India coverage 
3 Pan –India After-market support 
capability 
4 Cummins Brand 
5. Strong R & D 
6)rising urbanization, growing 
consumerism and increasing 
infrastructure investment. 
1 Segment wise FFM proposition 
2 No Products in Sub 12 kW 
3.Heavy dependence on few 
suppliers 
3 Tough competition, limited 
market share 
OPPORTUNITIES THREATS 
India growth story remains 
positive 
2 High energy deficit (7-12% of 
peak demand) 
3 Delay in onset of monsoons, 
hence longer summer 
4 Game changing 2013 emission 
norms 
5 Tightening of CPCB 2 norms 
1 Presence of large number of 
unorgansed players is leading to 
unhealthy competition 
2)Low margin pressure with 
increased commodity costs 
3)Emergence of new power 
generation sources like solar 
energy 
4) Hold on current projects 
leading to sluggish demand 
5)New emission norms will 
change value equations for 
gensets 
6)Diesel price 
deregulation in near 
future is likely to affect 
the sales of diesel
SWOT ANALYSIS OF KOEL 
STRENGTHS WEAKNESS 
• Strong brand acceptance & visibility 
across India. 
• Good penetration of business 
especially in and upcountry markets 
• Manufacture engines for variety of 
applicationslike Agriculture, Industrial, 
Powergen. 
• Strong dealer & service network 
Positioning as a price competitive brand 
• Do not have presence in above 750 
kVA market 
• All OEM’s are not as financially 
strong 
• Perceived quality & product 
aesthetics 
OPPORTUNITIES THREATS 
• Can capitalize on competitive 
manufacturing for 
small engines as these are outsourced from 
traditionally loyal vendors 
• Can meet the growing demand with 
newmanufacturing facility at Kagal 
(capacity – approx 1,00,000 units pa. 
New business opportunities with DV Series 
engines (320 to 625 kVA 
• Business compulsions of allocating 
engines as 
per requirements from various internal 
lines of business 
(Agriculture/Industrial/Powergen) 
• Ongoing loss of business 
opportunity from the 750 kVA & 
above market demand due to lack of 
adequate product range
The basic methodology used is of descriptive statistics 
Where information is collected through questionnaires 
from the respondents 
Generally personal interview, some times telephone 
interviewing. 
are the basic methods I used for collecting the 
information data is collected in two forms. 
They are primary data data & secondary data
Secondary data is collected through magazines journals , frost &sullivan 
reports. 
According to it, Frost & Sullivan research service titled Indian Diesel 
market 
. In this research, Frost & Sullivan's expert 
analysts thoroughly examine the following market segments: 15 – 75 kVA, 
75.1 –375 kVA, 375.1 –750 kVA, and 750.1 – 2,000 kVA.
Expert Frost & Sullivan analysts thoroughly examine the following market 
sectors in this research: 
By Output Range: 
- 15-75 kVA 
- 75.1-375 kVA 
- 375.1-750 kVA 
- 750.1-2,000 kVA. 
By End Use Vertical: 
- Large- and small-scale industries 
- Hospitality 
- Real estate 
- Commercial and residential 
- Hospitals and healthcare 
- Retail and restaurants
The primary data is collected approximately from 216 respondents 
making sample size as 216 respondents 
Data is collected through personal interviews with maintenance 
mangers sometimes also through through telephone interviewing
Data is collected from various regions of Navimumbai they are Kharghar , 
Vashi, Ghansoli ,Bhiwandi, kalyan , kopparkhairne 
I had collected information from various sectors like 
Warehouses & industries at Bhiwandi , 
construction companies in Vashi 
IT sector in Ghansoli,commercial complexes ,banks etc 
I had telephone interviewed some of the respondents for information
USAGE OF GENSET BRAND IN WAREHOUSES
DATA ANALYSIS & INTERPRETATION
GENSET USAGE IN RESIDENTIAL & 
COMMERCIAL COMPLEXES
USAGE IN IT PARKS &BANKS
KVA -RANGE
ANALYSIS OF HIRING SEGMENTS OF CUMMINS
PARAMETERS TAKEN 
• Rate of performance on 1-10 scale 
• Servicing rating on 1-10 scale 
• Fuel efficiency on 1-4 scale 
• Spare parts accessibility on 1-4 scale 
• These are the main parameters primarily taken into 
consideration along with other factors
RATING FOR SERVICE 
GENSET COMPNAY Mean N Std. Deviation 
GREAVES 8.30 1 . 
ASHOK LEYLAND 8.15 2 .212 
CUMMINS 8.31 61 .990 
ELEMAX 8.00 1 . 
ERAM GENSETS 8.30 1 . 
FG WILSON 8.30 1 . 
GMMCO 8.65 2 .495 
GREAVES COTTON 8.30 1 . 
HONDA 8.20 3 .173 
KIRLOSKAR GREEN 8.28 58 .559 
MAHINDRA 8.64 7 .653 
MTU 8.15 2 .212 
PELICAN 8.30 1 . 
STERLING 8.30 1 . 
VIBROPOWER 7.00 1 . 
VOLTEM 8.30 2 .000 
Total 8.30 145 .757
RATING OF PERFORMANCE 
GENSET COMPNAY Mean N Std. Deviation 
GREAVES 8.00 1 . 
ASHOK LEYLAND 5.50 2 4.950 
CUMMINS 8.75 61 .830 
ELEMAX 6.00 1 . 
ERAM GENSETS 8.00 1 . 
FG WILSON 8.00 1 . 
GMMCO 7.50 2 .707 
GREAVES COTTON 8.00 1 . 
HONDA 7.00 3 2.000 
KIRLOSKAR GREEN 8.35 57 .954 
MAHINDRA 8.57 7 .976 
MTU 8.00 2 .000 
PELICAN 2.00 1 . 
STERLING 8.00 1 . 
VIBROPOWER 7.00 1 . 
VOLTEM 6.00 2 2.828 
Total 8.33 144 1.274
SPARE PARTS ACCESIBILITY 
GENSET COMPNAY Mean N Std. Deviation 
GREAVES 2.95 1 . 
ASHOK LEYLAND 2.50 2 2.121 
CUMMINS 2.89 61 .737 
ELEMAX 4.00 1 . 
ERAM GENSETS 2.62 1 . 
FG WILSON 2.00 1 . 
GMMCO 3.92 2 .109 
GREAVES COTTON 2.33 1 . 
HONDA 4.00 3 .000 
KIRLOSKAR GREEN 3.35 58 .758 
MAHINDRA 3.18 7 1.019 
MTU 3.50 2 .707 
PELICAN 3.43 1 . 
STERLING 2.86 1 . 
VIBROPOWER 3.00 1 . 
VOLTEM 3.04 2 .758 
Total 3.13 145 .796
IMPROVEMENT IN FLOW OF ENQUIRIES 
As far , as I observed word of mouth & referral marketing 
brand awareness are the three important factors playing in 
action 
As we are very low in to the penetration of construction 
segment , our sales executives should have high monitoring 
since this sector is in booming, maintaining good relationship 
with the contractors will aggressively raise our enquiry cases 
Moreover more chance of hit ratio. 
In banking sector there is more scope since many business 
tycoons are entering in to the banks ,especially entry of 
Reliance & Tata groups . 
Government had issued a law where 25% of total banks 
established must be in rural areas. 
More advent of malls & complexes are entering
MAJOR FINDINGS 
• In total there are 173 generators market so far I founded in the 
areas I visited so far in and around Navi Mumbai. 
• In that Kirloskar - 83 
• Cummins - 62 
• Mahindra - 7 
• Crompton greaves- 4 
• Gmmco- 3 
• Honda- 3 
• MTU- 2 
• Voltem - 2 
• F.G.Wilson- 1 
• Sterling- 1 
• Vibropower- 1 
• Others- 7
MAJOR FINDINGS 
• So it is very clear that Cummins comprises of 35% market 
share where Kirloskar comprises of 47% market share . 
• In over all ,Cummins has scope of about 65% (111 gensets in 
this case) of market to be captured . 
• Even it is performing well in over all segments but when 
comes in construction segment it is very low, the major 
variation when compared to kirloskar comes from this 
segment.
Factors responsible for low market share 
in construction segment 
•Native brand image of kirloskar: 
•I had exposed to the people who says whenever the genset name 
comes they thought of only about kirloskar, such image and brand 
awareness has got for kirloskar. 
•Strong dealer network of kirloskar and good relationship with the 
contract engineers locally made kirloskar presence everywhere 
•As per the data analysation & observation , especially in the 
construction segment in Navimumbai , 4-5 dealers of kirloskar are 
strong and agile. 
•Whenever there is in venture starting ,they are very agile in next 
dealing generator sale, as a result good amount of sale in 
construction segment are happening so far from them
MAJOR FINDINGS 
Coming to the warehouses , due to their old established, Kirloskar is prevailing 
brand at that time , brand nativity, & strong brand presence made kirloskar 
dominant player 
Moreover the dedicated after sales of the kirloskar cemented the brand 
relationship. 
Another main important factor is that due to advent of private electricity board 
such as torrent and reduced power cuts made some warehouses independent 
of generators 
But major chunk in textile industries & Pharma warehouses has increased the 
usage of generators 
The only day in having significant power loss is on Friday in a week
Recommendations 
Sector specific strategies 
• Strategy for Construction Segment: 
• Since our market share is less than 5% , we have to introduce 
a dedicated sales team & also dealers for this construction 
segment. 
• Location specific monitoring has to be done strongly. 
• positioning as good value for money to the construction 
companies. 
• Since majorily the kva falls from 15-125 range,finding 
alternate ways for the cost reduction for aggressive 
penetration in to this segment one of the way to fight 
against the tough battle of competition from kirloskar
Strategy for IT parks & banks 
• Strategy for IT & BANKING SECTOR; 
• Since these sectors are of time valued driven sector, 
• In this we have to position well about the after sales 
primarily. 
• Good communication regarding after sales plays an vital role 
in this segment 
• Since 90% of them are opting for AMC its better to improve 
after sales with strong monitoring regarding the segment
RECOMMENDATIONS 
• Strategy for Warehouses & Industries 
• Even there is considerable drop in genset usage, textile 
industries , Pharma warehouses are in need of the hour 
• If we can improve our after sales we do have a competitive 
edge on this sector. 
• Two way communication between the customer & service 
engineer is to be improvised
CLUSTER ANALYSIS
RECOMMENDATIONS 
It is very clear from the data that fuel efficiency and availability of spare parts 
are areas to be concentrated . 
Innovations in product development along with cost reduction process plays an 
major role in coping up against the tough competition. 
Feed back from the service engineers regularly enables us to know the 
problems faced by the customers and to rectify them as soon as possible
RECOMMENDATIONS 
• Brand promoting is done by arranging tech shows 
• Event sponsorships which acts as a powerful media in 
through various industrial associations in Navi Mumbai such 
as 
• SSEA(Small Scale Entrepreneurs Associations) 
• Thane Belapur Industrial association where we get exposed 
to good amount of industries 
• Taloja Industrial Associations. 
• Promoting brand awareness in Digital media space which is 
fastest & powerful rich media connecting swiftly to 
customers making C2C Connect ( i.e Company to Customers 
• Connect) in less time
Finally I conclude that LHP segment competiton is high and 
innovation such as product development and over all also cost 
reduction process is to be done along with product branding. 
Ultimately marketing research mainly helps in decreasing the 
uncertaintiy to an maximum extent assisting in easier decision 
making

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Summers-Market Research Project

  • 1. Presented by R.Manohara Krishna Ganti PGDM-Marketing ITM Business School
  • 2. Contents Introduction to the DG market Research objectives Research methodology Data collection Data analysis & Interpretation Major findings Recommendations Conclusion
  • 3. The diesel generator set market in India is a well organized and . highly competitive market. The diesel generator set market in India can be broadly classified as small diesel generators (7.5-160) kVA), medium diesel generators (180– 625kVA) and large diesel generators (750– 3000kVA). The market witnessed steady growth rates in the last decade on account of chronic power shortages and rapid growth across several segments The total genset market is now estimated to grow steadily at a CAGR of about 10.1 percent in revenue terms between 2009-2015.
  • 4. To find the market potential for the diesel generator market in Navi Mumbai To improve the flow of enquiries To explore new markets Designing novel strategies for capturing the DG Market
  • 5. SWOT ANALYSIS OF CUMMINS STRENGTHS WEAKNESS 1 Integrated player with full diesel product line Global technology with localization capabilities 2 Distribution strength with pan- India coverage 3 Pan –India After-market support capability 4 Cummins Brand 5. Strong R & D 6)rising urbanization, growing consumerism and increasing infrastructure investment. 1 Segment wise FFM proposition 2 No Products in Sub 12 kW 3.Heavy dependence on few suppliers 3 Tough competition, limited market share OPPORTUNITIES THREATS India growth story remains positive 2 High energy deficit (7-12% of peak demand) 3 Delay in onset of monsoons, hence longer summer 4 Game changing 2013 emission norms 5 Tightening of CPCB 2 norms 1 Presence of large number of unorgansed players is leading to unhealthy competition 2)Low margin pressure with increased commodity costs 3)Emergence of new power generation sources like solar energy 4) Hold on current projects leading to sluggish demand 5)New emission norms will change value equations for gensets 6)Diesel price deregulation in near future is likely to affect the sales of diesel
  • 6. SWOT ANALYSIS OF KOEL STRENGTHS WEAKNESS • Strong brand acceptance & visibility across India. • Good penetration of business especially in and upcountry markets • Manufacture engines for variety of applicationslike Agriculture, Industrial, Powergen. • Strong dealer & service network Positioning as a price competitive brand • Do not have presence in above 750 kVA market • All OEM’s are not as financially strong • Perceived quality & product aesthetics OPPORTUNITIES THREATS • Can capitalize on competitive manufacturing for small engines as these are outsourced from traditionally loyal vendors • Can meet the growing demand with newmanufacturing facility at Kagal (capacity – approx 1,00,000 units pa. New business opportunities with DV Series engines (320 to 625 kVA • Business compulsions of allocating engines as per requirements from various internal lines of business (Agriculture/Industrial/Powergen) • Ongoing loss of business opportunity from the 750 kVA & above market demand due to lack of adequate product range
  • 7. The basic methodology used is of descriptive statistics Where information is collected through questionnaires from the respondents Generally personal interview, some times telephone interviewing. are the basic methods I used for collecting the information data is collected in two forms. They are primary data data & secondary data
  • 8. Secondary data is collected through magazines journals , frost &sullivan reports. According to it, Frost & Sullivan research service titled Indian Diesel market . In this research, Frost & Sullivan's expert analysts thoroughly examine the following market segments: 15 – 75 kVA, 75.1 –375 kVA, 375.1 –750 kVA, and 750.1 – 2,000 kVA.
  • 9. Expert Frost & Sullivan analysts thoroughly examine the following market sectors in this research: By Output Range: - 15-75 kVA - 75.1-375 kVA - 375.1-750 kVA - 750.1-2,000 kVA. By End Use Vertical: - Large- and small-scale industries - Hospitality - Real estate - Commercial and residential - Hospitals and healthcare - Retail and restaurants
  • 10. The primary data is collected approximately from 216 respondents making sample size as 216 respondents Data is collected through personal interviews with maintenance mangers sometimes also through through telephone interviewing
  • 11. Data is collected from various regions of Navimumbai they are Kharghar , Vashi, Ghansoli ,Bhiwandi, kalyan , kopparkhairne I had collected information from various sectors like Warehouses & industries at Bhiwandi , construction companies in Vashi IT sector in Ghansoli,commercial complexes ,banks etc I had telephone interviewed some of the respondents for information
  • 12.
  • 13.
  • 14. USAGE OF GENSET BRAND IN WAREHOUSES
  • 15. DATA ANALYSIS & INTERPRETATION
  • 16.
  • 17. GENSET USAGE IN RESIDENTIAL & COMMERCIAL COMPLEXES
  • 18. USAGE IN IT PARKS &BANKS
  • 20. ANALYSIS OF HIRING SEGMENTS OF CUMMINS
  • 21.
  • 22. PARAMETERS TAKEN • Rate of performance on 1-10 scale • Servicing rating on 1-10 scale • Fuel efficiency on 1-4 scale • Spare parts accessibility on 1-4 scale • These are the main parameters primarily taken into consideration along with other factors
  • 23. RATING FOR SERVICE GENSET COMPNAY Mean N Std. Deviation GREAVES 8.30 1 . ASHOK LEYLAND 8.15 2 .212 CUMMINS 8.31 61 .990 ELEMAX 8.00 1 . ERAM GENSETS 8.30 1 . FG WILSON 8.30 1 . GMMCO 8.65 2 .495 GREAVES COTTON 8.30 1 . HONDA 8.20 3 .173 KIRLOSKAR GREEN 8.28 58 .559 MAHINDRA 8.64 7 .653 MTU 8.15 2 .212 PELICAN 8.30 1 . STERLING 8.30 1 . VIBROPOWER 7.00 1 . VOLTEM 8.30 2 .000 Total 8.30 145 .757
  • 24. RATING OF PERFORMANCE GENSET COMPNAY Mean N Std. Deviation GREAVES 8.00 1 . ASHOK LEYLAND 5.50 2 4.950 CUMMINS 8.75 61 .830 ELEMAX 6.00 1 . ERAM GENSETS 8.00 1 . FG WILSON 8.00 1 . GMMCO 7.50 2 .707 GREAVES COTTON 8.00 1 . HONDA 7.00 3 2.000 KIRLOSKAR GREEN 8.35 57 .954 MAHINDRA 8.57 7 .976 MTU 8.00 2 .000 PELICAN 2.00 1 . STERLING 8.00 1 . VIBROPOWER 7.00 1 . VOLTEM 6.00 2 2.828 Total 8.33 144 1.274
  • 25.
  • 26. SPARE PARTS ACCESIBILITY GENSET COMPNAY Mean N Std. Deviation GREAVES 2.95 1 . ASHOK LEYLAND 2.50 2 2.121 CUMMINS 2.89 61 .737 ELEMAX 4.00 1 . ERAM GENSETS 2.62 1 . FG WILSON 2.00 1 . GMMCO 3.92 2 .109 GREAVES COTTON 2.33 1 . HONDA 4.00 3 .000 KIRLOSKAR GREEN 3.35 58 .758 MAHINDRA 3.18 7 1.019 MTU 3.50 2 .707 PELICAN 3.43 1 . STERLING 2.86 1 . VIBROPOWER 3.00 1 . VOLTEM 3.04 2 .758 Total 3.13 145 .796
  • 27. IMPROVEMENT IN FLOW OF ENQUIRIES As far , as I observed word of mouth & referral marketing brand awareness are the three important factors playing in action As we are very low in to the penetration of construction segment , our sales executives should have high monitoring since this sector is in booming, maintaining good relationship with the contractors will aggressively raise our enquiry cases Moreover more chance of hit ratio. In banking sector there is more scope since many business tycoons are entering in to the banks ,especially entry of Reliance & Tata groups . Government had issued a law where 25% of total banks established must be in rural areas. More advent of malls & complexes are entering
  • 28. MAJOR FINDINGS • In total there are 173 generators market so far I founded in the areas I visited so far in and around Navi Mumbai. • In that Kirloskar - 83 • Cummins - 62 • Mahindra - 7 • Crompton greaves- 4 • Gmmco- 3 • Honda- 3 • MTU- 2 • Voltem - 2 • F.G.Wilson- 1 • Sterling- 1 • Vibropower- 1 • Others- 7
  • 29. MAJOR FINDINGS • So it is very clear that Cummins comprises of 35% market share where Kirloskar comprises of 47% market share . • In over all ,Cummins has scope of about 65% (111 gensets in this case) of market to be captured . • Even it is performing well in over all segments but when comes in construction segment it is very low, the major variation when compared to kirloskar comes from this segment.
  • 30. Factors responsible for low market share in construction segment •Native brand image of kirloskar: •I had exposed to the people who says whenever the genset name comes they thought of only about kirloskar, such image and brand awareness has got for kirloskar. •Strong dealer network of kirloskar and good relationship with the contract engineers locally made kirloskar presence everywhere •As per the data analysation & observation , especially in the construction segment in Navimumbai , 4-5 dealers of kirloskar are strong and agile. •Whenever there is in venture starting ,they are very agile in next dealing generator sale, as a result good amount of sale in construction segment are happening so far from them
  • 31. MAJOR FINDINGS Coming to the warehouses , due to their old established, Kirloskar is prevailing brand at that time , brand nativity, & strong brand presence made kirloskar dominant player Moreover the dedicated after sales of the kirloskar cemented the brand relationship. Another main important factor is that due to advent of private electricity board such as torrent and reduced power cuts made some warehouses independent of generators But major chunk in textile industries & Pharma warehouses has increased the usage of generators The only day in having significant power loss is on Friday in a week
  • 32. Recommendations Sector specific strategies • Strategy for Construction Segment: • Since our market share is less than 5% , we have to introduce a dedicated sales team & also dealers for this construction segment. • Location specific monitoring has to be done strongly. • positioning as good value for money to the construction companies. • Since majorily the kva falls from 15-125 range,finding alternate ways for the cost reduction for aggressive penetration in to this segment one of the way to fight against the tough battle of competition from kirloskar
  • 33. Strategy for IT parks & banks • Strategy for IT & BANKING SECTOR; • Since these sectors are of time valued driven sector, • In this we have to position well about the after sales primarily. • Good communication regarding after sales plays an vital role in this segment • Since 90% of them are opting for AMC its better to improve after sales with strong monitoring regarding the segment
  • 34. RECOMMENDATIONS • Strategy for Warehouses & Industries • Even there is considerable drop in genset usage, textile industries , Pharma warehouses are in need of the hour • If we can improve our after sales we do have a competitive edge on this sector. • Two way communication between the customer & service engineer is to be improvised
  • 35.
  • 37. RECOMMENDATIONS It is very clear from the data that fuel efficiency and availability of spare parts are areas to be concentrated . Innovations in product development along with cost reduction process plays an major role in coping up against the tough competition. Feed back from the service engineers regularly enables us to know the problems faced by the customers and to rectify them as soon as possible
  • 38. RECOMMENDATIONS • Brand promoting is done by arranging tech shows • Event sponsorships which acts as a powerful media in through various industrial associations in Navi Mumbai such as • SSEA(Small Scale Entrepreneurs Associations) • Thane Belapur Industrial association where we get exposed to good amount of industries • Taloja Industrial Associations. • Promoting brand awareness in Digital media space which is fastest & powerful rich media connecting swiftly to customers making C2C Connect ( i.e Company to Customers • Connect) in less time
  • 39. Finally I conclude that LHP segment competiton is high and innovation such as product development and over all also cost reduction process is to be done along with product branding. Ultimately marketing research mainly helps in decreasing the uncertaintiy to an maximum extent assisting in easier decision making