At our inaugural online Union we share insights from speakers, and attendees on the topic "Innovation is no longer a contact sport".

1. 18th June 2019
Innovation is no longer a contact sport.

2. 100%Open
Our Mission
We connect the
suits with the
sneakers.

3. Summer Union’s Suits...

4. Union Attendees By Region

5. 16.00 – Welcome and Lockdown
Learnings.
16.15 – Give Get Introductions.
16.45 – Pitches.
Part 1
Agenda
17.00 – Panel.
17.15 – Non-contact Innovation
Brainstorm.
17.45 – Open Social.
19.00 – Close.
Part 2

6. Lockdown Learnings.
Summer Union

7. Summer Union
Lockdown Learnings
● What have you learned
about innovation in
lockdown?
● Please post your top tip
in the box below.

8. ● Geographic level playing field
● Online can work! And for me can be more efficient
● People who are reluctant to speak up in person feel more
comfortable doing so in chat online
● blended is the future: opportunity for post workshop follow up
via Zoom
● Community can adapt different forms
● an HR colleague says IT devs are loving it as they prefer to focus
alone and not get dragged into physical meetings
● New routines, regular social check-ins, keeping well and
looking after my mental and physical needs. Helped by A good
playlist!
● ironically I've been a lot more communicative than ever before
● Connection with clients is more focused
● Commuting I now realise was exhausting.
● Time to learn to paint.... not in 4 to 8 countries a month
anymore
● Never going to complain about travelling again
Pros and Cons of Online
Lockdown Learnings
Highlights
Behaviours and Skills.
● You will either become a Monk, Hunk, Lump, or Drunk.
● That eating cake makes your clothes shrink.
● no online workshops for more than 2 hours without a mental break
● The importance of having people around you
● I was not born to be a teacher!
● Heading to the fridge is my favourite commute
● Zoom fatigue is a thing - and we don't have to be on video all the time
just because we can
● buy a decent microphone! don’t rely on built in pc mics. Invest in noise
cancelling headphones :)
● If you don't trust your employees - the problem is that you don't trust
your employees - not that they are working at home...
● very difficult to sleep and work efficiently in the same room!
● When you go out once a day, follow dog walkers to find new routes
● I think I am working later that ‘office work’, so need to find ways to
‘close’ the at-home office.
● having a physical differentiation between working/home space

9. ● We are physically prevented
from meeting
● We’re getting used to it
● It might even be better
● Let’s help each other learn,
adapt and succeed
Innovation is
no longer a
contact sport.
Sumer Union Theme.

10. Domestic
Missions in
Lockdown.
More Focused.
More Inclusive.
More efficient.

11. Give Get Intros.
15 minute breakout.
In your breakout groups please record and discuss why you’re here!
What have you got to Give in a gathering like this?
What might you expect to Get?

12. Summer Union Give Gets

13. Pechakucha!
Summer Union
Pitches
Let’s hear it for our three fine speakers!
We’ll be having a panel afterwards - please
record your questions in the Q&A pod below,
live as people are speaking.

14. Beth Susanne.
International Pitch Coach, Visions in Focus S.L.
New Rules for Uncertain Times….
Summer Union
Pitches

15. bethpitch
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beth@bethsusanne.co
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Crisis
Danger Opportunity

16. bethpitch
bethsusann
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beth@bethsusanne.co
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17. bethpitch
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beth@bethsusanne.co
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18. bethpitch
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Online
Voice Tone Message Body Language
In Person
Voice Tone Message Body Language

19. Estelle Blanks.
Executive Director, SuperNetwork North East England.
Challenge led innovation
during COVID-19.
Summer Union
Pitches

20. Innovation is no longer a contact sport
18th
May 2020
Challenge led innovation during COVID-19
Estelle Blanks – Executive Director, Innovation SuperNetwork

21. • Overview of Challenge led innovation
• How do we normally do it?
• What can’t we do?
• Can we still innovate?
Context

22. Rural movement and mobility design sprint
Postpone or redesign?
HOW DO WE KEEP PEOPLE ENGAGED AND DELIVER
THE 3 DAY DESIGN SPRINT?
From... …To
?

23. SETUP / RE-ENGAGE
Stakeholders and participants
CALLS / RESEARCH AND INSIGHTS
Stakeholders and participants
SYNTHESIS
Collate understand and interpret
COMMUNICATE / WEBINAR
Frame and share opportunities
EXPRESSIONS OF INTEREST
Receive
Redesign - Process/Timing/Tools
Timing
1 week
Tues 24/03
Wed 25/03
Thurs 26/3
2 weeks
Mix of ToolsDelivery team
6
5
4
6
3
To do from 16th
March

24. Outcomes
Team working
with stakeholders
5 18 Discovery
interviews
16 External
organisations 29 Explored
user stories
2.5hrs
On each
interview
45hrs
Total
Use cases and
opportunities5 9Expressions
of Interest

25. PROCUREMENT CELL:
Remit: to support the logistics of supply
National Need
AHSN
Remit:
- Find alternative suppliers
- Undertake due diligence
- Lead horizon scanning
- Take requests / capture offers
- Keep a local log of supplier offer
- Share intelligence on forthcoming needs
NELEP Growth Hub / ISN / CPI / Supply Chain / etc
Remit:
- Support the identification of alternatives that can't be sourced
- Support the assessment of horizon scanning
- Support sustainable supply chains and ensure diversification is
commercially viable
- Signpost SMEs to help meet requirements / identified needs –
i.e. finance / facility expertise / business support
NHS
Organisations
Direct request
Specification of
requirements
Daily Supply
Issues
Alternative Suppliers via networks to find alternatives
Offers
Due diligence
1. Where supply can’t be found
from the traditional supply
chain
2. Due diligence
3. Horizon scan
Response to request

26. Ask(s):
Support for capacity building/Sharing best
practice and knowledge
Reflecting on geographies and a new level
playing field

27. RESILIENCE
1. ACCEPTANCE 5. REFRAMING
4. UPSKILLING
3. INGENUITY
bethpitch
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2. VISION

28. Mark Famy.
Innovation Development Manager, Saint-Gobain.
How focusing purposefully on
constraints can lead to
important (and often surprising)
innovations.
Summer Union
Pitches

29. LIMITLESS POSSIBILITY DOES NOT MEAN
BOUNDLESS CREATIVITY
THINK
THINKNEVER WORN
FOR SALE:
BABY SHOES,
-ERNEST HEMINGWAY-
LINKEDIN.COM/IN/MARKFAMY

30. NO MORE LARGE GATHERINGS
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31. PLEASE KEEP YOUR DISTANCE
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32. FACE COVERINGS ARE COMPULSORY
LINKEDIN.COM/IN/MARKFAMY

33. HOW CAN YOU ‘THINK INSIDE THE BOX’ TO OPEN UP
NEW CREATIVE POSSIBILTIES?
LINKEDIN.COM/IN/MARKFAMY

34. HOW CAN YOU ‘THINK INSIDE THE BOX’ TO OPEN UP
NEW CREATIVE POSSIBILITIES?
LINKEDIN.COM/IN/MARKFAMY

35. Design the best non-contact
innovation programme.
Summer Union.
Breakout 2.
1. Explore phase - having creative ideas and building networks.
2. Extract Phase - selecting the best ideas.
3. Exploit Phase - building business models or routes-to-market.

36. Non-contact Innovation Brainstorm
How do we Explore new ideas
Explore
Mix it up - make sure that creatives are diverse
Hold spaces like Union, for example, where people can come together online. The spiderweb of connection - if each person invites someone relevant this is double the connections
Join Linkedin groups
Learn how to communicate better online - and give each other validation
Linked In: connect personally (write a message) and join groups that pertain to my work and interests.
Social distancing workshops
Use social listening to see what the public is saying about the subject
Using polls, social media, outsource to people you otherwise wouldn't; be able to reach due to geography, timing etc: lean into the change rather than trying to mimic 'old;
ways
Use of digital technology for creative purposes (more open to it now than pre March 2020) PR
Online Serendipity
AI analysis of Twitter feeds- apparently there is a hedometer looking at twitter to gauge the mood of the country
shared whiteboarding
Database extraction of data, trends.
Social listening on social media
using clouds solutions to co-work with team members
Virtual events
Crowdsourcing platform/programme
dimensions/outside perspective
Break from your normal community to increase diversity across all dimensions offer to swap into another group
Direct contact through Linkedin or website
Use consumer groups to prioritise ideas to become more demand led
Outbound campaign

37. Non-contact Innovation Brainstorm
How do we Extract the best ones?
Extract
send an email around with a spreadsheet and scores on
For small teams, we just have a chat, research the ideas and then make a decision. My team meets online. We meet every few days to touch base and get
updates
Can select 50 to 100 clients to test ideas and ask for feedback...with tracking for who opens what, for how long and when. First using unpaid campaigns and
then paid for potential clients.
ONline concept testing
360 and Diversified R&D process best practice sharing to develop GTM options
Commercial and Sustainable relevance and synergies Missing personal chemistry, validating process, facial cues.
online-offline pilots
tweet your ideas out and see what gets the best reaction
Online Crowdsourcing programmes with load of read users
Expose people to the different options available- let them play with the tools to see what is possible e.g. sticky notes, group conversations
online hype from early stage: expose your process
Have a hypothesis, and test it online. and document learnings
remote 3D printing printing - think of the mass of face shields being made
live streaming as a form of ethnography
crowdsourcing vote online debate (in a box)
Camera diaries online video diaries blogs Online interviews virtual office tour Camera with trigger Online crowd source platform
democratic votes
Judging panels
Crowds are a great way to extract the best ideas, or anyway to find out what's popular

38. Non-contact Innovation Brainstorm
How do we Exploit them as innovations online?
Exploit
Using online version of the business canvas
fast iterative business model development - 30 mins at time
building business models / routes to market
Am seeing a lot more augmented reality going on- can be used
ask people/businesses to put money down
kickstarter/IndieGoGo What's;s the equivalent for B2B?
online prototyping lofi, hifi, etc.
Speculative Design proposals to prompt insights
give participants / co-creators opportunity to have a stake in the success of the programme, so they have the motive
to support implementation and uptake
Connect with your existing supply chain

39. Thank You!
To our speakers.
Our flexible events team!
To you, Unionistas, for trying
something a bit different.
Summer Union

41. “No matter who you are,
most of the smartest people
work for someone else.”
BILL JOY, SUN MICROSYSTEMS
100%Open
The Open Innovation Imperative.

42. Thank you for attending
Thursday 18th
June 4pm