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Summary
My goal is to experience working in an industry that provides
me the opportunity to learn and use my potential to solve
problems, also, to give me the opportunity to apply my
classroom knowledge while working together with other people
to build professional network and gain competitive edge.
Highlights
- Data Analysis
- Foreign Languages
- Six sigma
- Computer Languages C++, Java, VBA, Python
- Statistical Software Minitab, R
- Optimization Software GAMS, ProBalance
- Simulation Software Arena
- 3D modeling NX, AutoCAD
- Mathematics
- Leadership
- Graphic Design
- Communication skills
- Microsoft Office
- Arduino
- Creativity
- Teamwork
Certification
· CPR/AED and first aid certification American Red Cross
· Lifeguard certification American Red Cross
· Python for Data Science by IBM
· Budgeting and Scheduling Projects by University of
California, Irvine
· Foundations of Everyday Leadership by University of Illinois
at Urbana-Champaign
· Managing Project Risks and Changes by University of
California, Irvine
· Supply Chain Management by Korea Advanced Institute of
Science and Technology
· Mastering Data Analysis in Excel by Duke University
· The Data Scientist’s Toolbox by Johns Hopkins University
· Introduction to Data Analysis Using Excel by Rice University
Accomplishments
· Academic Achievement Award by the Royal Embassy of Egypt
for my work as the SPORT ACTIVITIES OFFICER of the SSA
at STLCC
· Vice president of SSA at STLCC
· Gifted student award in high school.
· Engineering dean's List at STLCC five times.
· Best Industrial Engineering Senior Design for 2019 at STLCC
Work Experience
STLCC Recreation Center
May 2017 until May 2019
Facility Supervisor- Edwardsville, USA
* Manage, oversee, and monitor all areas
* Perform building safety and liability checks
* Monitor/verify financial transactions
* Customer service and procedure adherence for all programs
in facility.
STLCC Recreation Center
May 2016 until May 2017
Fitness attendant - Edwardsville, USA
* Enforcing safety policies
* Organize the fitness center
* Provide assistance to patrons.
STLCC Recreation Center
May 2016 until May 2017
Lifeguard Edwardsville, USA
*Enforcing safety policies
* Designing activities for particular groups
* Give swimming lessons
* Provide assistance to patrons.
Automotivemechanic
Mar 2014 to Oct 2016
Maurice Auto Sales & Repair - St Louis, IL, USA
* inspect, maintain, and repair cars and light trucks.
* became garage manager 6 months later
Receptionist
Jan 2013 to Sep 2013
Aloes hospital - Abba, KSA
*Welcome patients and visitors
*Supervise the cleanliness of the clinic
*Make appointments
*Supervise employee attendance
Salesman
Jan 2012 to Dec 2012
Stradivarius - Jeddah, KSA
* Provide customers with good service
* Organize the store
Education
High School Diploma
2013
ARAFAT HIGH SCHOOL - JEDDAH, KSA
[97.15%] GPA
St. Louis Community College
Spring 2019
Industrial Engineering
Statistics minor
Math minor
152 hours
Current GPA Overall: 3.51
2
CUC107 Applying Cultural Capabilities Report
Value: 45%
Length: 1500 - 1700 words
Due: Monday, 11:59pm (CST), Week 13
Submission
· Submit your report through the Assessment 3 ‘Cultural
Capabilities Report’ link
in the ‘Assessment Submission’ area of Learnline by the due
date.This assignment is submitted using SafeAssign.
· Save your Word document file with your name, unit name, and
assessment number included (e.g. Jamie Green CUC107
Assessment 3). Ensure you have your name, student number and
page number in the footer of your document, and the title of the
assignment in the header.
Task Overview
Introduction: It has been argued that cultural capabilities are
fundamental to operating effectively in the workplace,
community and the university. Cultural self-awareness, cultural
intelligence and cultural capability are all required for creating
safe work and social spaces. So, to complete this task you will
be drawing together all of the learning from the unit to show
understanding of strategies to create safe spaces.
Task: Write a formal report to observe and analyse whether
characters in a video scenario (from the choices given below)
are showing effective cultural capabilities and maintaining a
culturally safe space. Also, recommend how effective cultural
capabilities of the characters in the video could be improved.
Task details
The report should:
· Summarise and describe observations of the interactions
related to aspects of cultural capabilities in the video clip.
· Analyse (with formal references) the safe and unsafe aspects
of the scenario, including the physical location and interactions
between actors.
· Provide recommendations for creating or sustaining this video
scenario as a culturally safe space.
· Be written in a formal tone - avoid personal language,
contractions and slang. (For more information, see link to
formal writing in the Assessment Tasks Overview Summary
Table.)
Steps for successfully completing Assessment 3
1. Choose the video clip you will analyse from the selection
below.
As you think about which video clip to choose, observe the way
that various social and cultural groups are represented in
fictional scenes. For example, the video clip in Week 8 learning
materials about ‘active listening’ clearly shows a male
businessperson first ignoring and then listening to advice from
his female adviser. This illustrates active listening but there are
also cultural norms being shown about male and female roles.
When you are looking at narrative films, look for and try to
comment on the hidden cultural communication also being
shown.
Muccino, G. (Director). (2008, December 19). Seven Pounds:
Styles of Expressing Conflict (Columbia Pictures). Retrieved
from https://www.youtube.com/watch?v=1UbE-coFuqU
Singer, B (Director). (2004, Nov 30). House MD, Season 2
Episode 18, Bilingual Backfire (Fox Studios). Retrieved from
https://www.youtube.com/watch?v=cYGuWN1OhD8
Spiers, B. (Director). (1979, Feb 19). Fawlty Towers,
Communication Problems, Handling Complaints, Season 2
Episode 1 (BBC Television program) Retrieved from
https://www.youtube.com/watch?v=6_cDmwlbVkg
Bonerz, P. (Director). (1997, Dec 11). Friends, The One They’re
Going to a Party (Rachel’s Boss Doesn’t want to lose her),
Season 4 Episode 9. (Bright/Kauffman/Crane Productions in
association with Warner Bros. Television). Retrieved from
https://www.youtube.com/watch?v=LuyGLDvve-A
Riley, S. (Executive Producer). (2014, Nov 5). Black Comedy,
Black White Woman. (Scarlet Pictures, disturbed by ABC).
Retrieved from
https://www.youtube.com/watch?v=H33cPuwsY48
Cherones, T. (Director), Seinfeld, J. & David, L. (Creators).
(1993, Dec 9). Seinfeld, The Cigar Store Indian Season 5
Episode 10. (NBC). Retrieved from
https://www.youtube.com/watch?v=cpGfyp6MxkM
2. Format the Report
Prepare the layout before writing.
Font size and type: Use font size 12. You may use font type
calibri, arial or times new roman. Margins: Use Default margin,
2.54cm.
Line Spacing: 1.5 line spacing. You will need to include
sections and subsections which should have numbered and titled
headings. Word counts for each section below are only a guide
but do indicate relative importance of the sections. This is
reflected in the marking for each section.
(Please do not include the word count and the section
instructions below in your report. This is only provided as
information to help you in preparing the report.)
3. Title of Report: This should be on a separate page and is not
numbered. Include the title, your name and student number, and
the date. The title should include the name of the video and
describe what the report will do. You can be creative to make an
interesting title page.
4. Table of Contents: This should be on a separate page and is
not numbered. A table of contents provides a list of the Sections
and Sub-sections that you have used in your report, and the
page on which they start. (The Section titles should be aligned
on the left-hand side of the page, with the sub-sections
indented. The page numbers where each section and sub-section
begins should be aligned on the right-hand side of the page.)
5. Contents of the Report: The Section titles should be aligned
on the left-hand side of the page, with the sub-sections
indented. Section and sub-sections should be numbered.
1. Introduction (approx. 200 words):Briefly explain background,
aim and scope of this report. Include the following sub-sections
in the introduction.
1.1 Background An orientation to the topic of cultural
capability and safe spaces.
1.2Aim Tell the reader what the report aims to do – i.e. It will
provide a summary, description and analysis of an example of a
safe or unsafe space, and will recommend improvements to
improve the safety of the space where appropriate.
1.3Scope Explain what the report will focus on, including what
video, what particular scenes you will be discussing, and if the
example depicts a safe or unsafe space.
2. Summary and Observations (Approx. 350- 400 words):This
section will include two sub-sections.
2.1 Summary of the Video Clip: Include the name of the TV
Show or movie, the season and episode if it is a TV show or
year released for a movie. Your summary needs to include:
· a reference to the multi-media clip that you will choose to
illustrate safe (or unsafe) spaces
· the setting (social, academic or workplace) with a general
overview of the scene
· any relevant background information to understand the scene
· identification of the key characters.
2.2 Observations: Identify the behaviours and scenarios in the
video that are evidence of the cultural safety issues and cultural
capability displayed in the video. These observations should
confirm your statement in the introduction about whether the
space is safe or unsafe. Some of the things to look for and
describe are: physical factors (size and layout of space, position
of people in the space), communication factors (body language,
voice, words), signs of inclusion or exclusion, and displays of
or lack of cultural intelligence. It is a good idea to include a
Table to set out your observations.
If you use a table, remember that it will need to be introduced,
and a number and title provided, as per below. (Note replace
highlighted instructions with your own words):
Table 1 Title of table here
Scene description time in sequence
Column heading eg Sign of empathy
Column heading eg Body language
Column heading eg Voice Tone
Add more rows if needed
3. Analysis: (700-800 words):
In this section you should demonstrate your understanding of
the key concepts covered in the unit. Using relevant literature,
together with your observations in section 2 of elements within
the video clip, analyse whether chosen scenes are a safe or an
unsafe space and explain why. Support your claims about
whether each scene is a safe or unsafe space with readings and
definitions of the concepts that comprise cultural safety
including cultural intelligence and cultural capabilities. For
example, you might write something like this.
In the early part of the sequence of events, Jane displayed a
high level of cultural intelligence by adjusting her behaviour
with direct eye contact and using a calm tone of voice as soon
as she became aware that her patient had never been in a
hospital before. This had an instant effect on the patient who
visibly relaxed and began to talk. This is an excellent example
of what Brislin, Worthley and McNab (2006, p. 40) define as
cultural intelligence or the ability to adjust to another culture.
Jane showed she was reading the other person’s uncomfortable
body language and adjusted her approach appropriately to make
the patient feel safe in that new place.This is one way that her
cultural capability in her role as a hospital registrar is relevant
in making the patient feel safe as they enter the hospital.
This example shows how the student has:
· Identified an example of cultural intelligence from the video
clip
· Integrated a definition of cultural intelligence from one of her
readings
· Explained how the behaviour in this example relates to the
definition and the broader question for the report
Hint: As noted earlier, to improve clarity, your analysis may
include numbered sub-headings to highlight and structure key
issues or reasons that you have identified in your video as
important to whether the space represented there is safe or not
safe (e.g. 3.1 Empathy, 3.2 Intercultural Communication, 3.3
Awareness of Body Language, 3.4 Culture Shock, Etc.).
4. Recommendations (150 – 200 words): Based on your analysis
section, make recommendations for how situations in the video
may be changed using cultural capabilities to make this a safer
space. The recommendations that you make should tie in very
closely to your discussion in the analysis section. If the
scenario is already safe, identify what aspects of the scenario
have been important in making it safe. References are needed
here.
5. Summary and Conclusion (approx. 100 words): Summarise
the main ideas. What did your chosen video show about safe
spaces, and what actions needed to be taken to make it a safe
space, if anything? No new material or references should be
included in the summary and conclusion.
References: This list should be on a separate page and is not
numbered. The title, References, should be centred in the page.
The reference list should follow APA Style guidelines
(http://libguides.cdu.edu.au/ld.php?content_id=40378641).
Include all of the readings that you have mentioned throughout
your report. You need to have at least seven references. Include
at least four of the readings we have provided during the
semester (Holley and Steiner 2005; Bruhn 2005; Brislin,
Worthley and McNab 2006; Quappe and Cantatore 2005;
Russell 2011; Flanja 2009; Spencer-Oatey 2012). You will
need to conduct your own research by including at least two
references as well as the video clip reference. See CDU Library
for additional journal articles and books. Avoid referencing
websites. You are expected to use academic texts. Hint: Refer
to the video reference in your Summary and Observation, and
readings in the Analysis and Recommendations section.
Preparation
Before writing: Brainstorm connections between developing
cultural capabilities and creating safe spaces.
· Write down the connections you identified in assessment 2
about cultural intelligence, and cultural self-awareness as they
relate to developing cultural capabilities.
· Think about what you have learned about cultural judgments:
how do effective cultural judgments create productive safe
spaces?
· Some initial questions to prompt your thinking might include:
· What is the relationship between cultural judgments and
cultural empathy?
· How do we negotiate and create safe spaces?
· Whose responsibility is it to create and sustain these spaces?
· Who could take an action to improve the situation being
represented?
· Jot down some key points (with references).
· Review what an analysis is. Apply this technique to your
video and readings to identify the links between, for example,
cultural empathy and safe social and work settings.
· Consider how the literature can help to explain and analyse
your chosen film scene relating to work or social space
applications.
Some tips and more detailed questions you might ask yourself
when analysing and discussing the video using readings for this
report. Use the following framework to help analyse the video
clip. Remember to refer back to what you have learned
throughout the semester to think about the following questions.
Cultural self-awareness:
· Do any of the characters display cultural self- awareness (or
lack of)? How do they do this?
· What sorts of behaviours indicate their awareness or lack
thereof?
Cultural intelligence:
· Do the characters display characteristics of cultural
intelligence? How do you know?
· How is cross-cultural communication being conveyed?
Cultural difference:
· Is cultural difference a source of conflict?
· What happens when conflict is present and how do the
characters respond?
Cultural capabilities:
· Are there any cultural judgments present in the scene? Which
characters make cultural judgments and if so, how do they do
this?
· How do the characters create safe or unsafe spaces?
Visual cues to look for:
· Safe atmosphere (safe from physical, emotional or
psychological harm?)
· Body language, eye contact, hand placement, stance, proximity
· Verbal communication (what and how)
How does cultural empathy relate to safe spaces?
· How does cultural empathy help create effective work or
social, settings?
· How would you recognise that cultural empathy is occurring
[or not] in any setting.
Assessment 3: Pre-submission Checklist
Content
Does the report demonstrate a good understanding of how and
why cultural capabilities can be applied to a work or social
space to create or maintain a safe space? Does it:
· include a clear introduction with all components;
· provide a clear and relevant summary of scenario and
observations;
· discuss issues in the analysis in a thoughtful, clear and
relevant way;
· support the analysis by using academic sources;
· select and integrate into the analysis appropriate examples
from the chosen video clip;
· include appropriate recommendations; related to the analysis;
· have a clear conclusion?
Organisation
· Is there an appropriate report structure with sections mostly
titled, numbered and formatted according to the formatting
instructions?
· Is the content logically developed through the summary and
observations, analysis, and recommendation sections?
· Is the content type appropriate for each section?
· Is there any unnecessary repetition.
Quality of evidence
Research
Are the ideas supported by a minimum of seven different
credible and relevant sources? (Four from set readings?)
Have I ensured I have maintained academic integrity by
paraphrasing or direct quoting other sources with references?
Referencing
Are in-text references and a reference list provided to support
ideas and consistently follow accepted referencing conventions?
Presentation
Word processing conventions
Is the report presented with correct formatting, line-spacing,
headers and footers with student name, unit code and
assignment number included?
Word Choice, Punctuation, grammar and Spelling
Editing
Is the report presented in a formal tone with correct word
choice, punctuation, grammar and spelling carefully edited?
Additional Tips and Information
Report writing: Use these resources to familiarise yourself with
what an analytical report is and how to write one:The CUC100
handbook Rolls, N. & Wignell, P. (2015). Communicating at
University. Darwin, NT: Charles Darwin University. Available
for loan from the CDU Library. Report writing: Chapter 9 What
is an analysis: Chapter 1, Formal writing technique: Chapter 1.
Further report-writing
information:http://www.deakin.edu.au/students/studying/study-
support/academic-skills/report-writing
Academic Language and Learning Success Program (ALLSP)
runs regular free workshops and drop-in consultations.
http://www.cdu.edu.au/academic-language-learning/allsp
Help with referencing
http://libguides.cdu.edu.au/cdureferencing/apa
Before submitting
Read the Report Assessment Criteria very carefully. Your
lecturer will be using the Assessment Criteria. Read the
comments in each row to review your own work.
Page 1 of 8

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SummaryMy goal is to experience working in an industry tha.docx

  • 1. Summary My goal is to experience working in an industry that provides me the opportunity to learn and use my potential to solve problems, also, to give me the opportunity to apply my classroom knowledge while working together with other people to build professional network and gain competitive edge. Highlights - Data Analysis - Foreign Languages - Six sigma - Computer Languages C++, Java, VBA, Python - Statistical Software Minitab, R - Optimization Software GAMS, ProBalance - Simulation Software Arena - 3D modeling NX, AutoCAD - Mathematics - Leadership - Graphic Design
  • 2. - Communication skills - Microsoft Office - Arduino - Creativity - Teamwork Certification · CPR/AED and first aid certification American Red Cross · Lifeguard certification American Red Cross · Python for Data Science by IBM · Budgeting and Scheduling Projects by University of California, Irvine · Foundations of Everyday Leadership by University of Illinois at Urbana-Champaign · Managing Project Risks and Changes by University of California, Irvine · Supply Chain Management by Korea Advanced Institute of Science and Technology · Mastering Data Analysis in Excel by Duke University · The Data Scientist’s Toolbox by Johns Hopkins University · Introduction to Data Analysis Using Excel by Rice University Accomplishments
  • 3. · Academic Achievement Award by the Royal Embassy of Egypt for my work as the SPORT ACTIVITIES OFFICER of the SSA at STLCC · Vice president of SSA at STLCC · Gifted student award in high school. · Engineering dean's List at STLCC five times. · Best Industrial Engineering Senior Design for 2019 at STLCC Work Experience STLCC Recreation Center May 2017 until May 2019 Facility Supervisor- Edwardsville, USA * Manage, oversee, and monitor all areas * Perform building safety and liability checks * Monitor/verify financial transactions * Customer service and procedure adherence for all programs in facility. STLCC Recreation Center May 2016 until May 2017 Fitness attendant - Edwardsville, USA * Enforcing safety policies * Organize the fitness center * Provide assistance to patrons. STLCC Recreation Center May 2016 until May 2017
  • 4. Lifeguard Edwardsville, USA *Enforcing safety policies * Designing activities for particular groups * Give swimming lessons * Provide assistance to patrons. Automotivemechanic Mar 2014 to Oct 2016 Maurice Auto Sales & Repair - St Louis, IL, USA * inspect, maintain, and repair cars and light trucks. * became garage manager 6 months later Receptionist Jan 2013 to Sep 2013 Aloes hospital - Abba, KSA *Welcome patients and visitors *Supervise the cleanliness of the clinic *Make appointments *Supervise employee attendance Salesman Jan 2012 to Dec 2012 Stradivarius - Jeddah, KSA
  • 5. * Provide customers with good service * Organize the store Education High School Diploma 2013 ARAFAT HIGH SCHOOL - JEDDAH, KSA [97.15%] GPA St. Louis Community College Spring 2019 Industrial Engineering Statistics minor Math minor 152 hours Current GPA Overall: 3.51 2 CUC107 Applying Cultural Capabilities Report Value: 45% Length: 1500 - 1700 words Due: Monday, 11:59pm (CST), Week 13 Submission · Submit your report through the Assessment 3 ‘Cultural
  • 6. Capabilities Report’ link in the ‘Assessment Submission’ area of Learnline by the due date.This assignment is submitted using SafeAssign. · Save your Word document file with your name, unit name, and assessment number included (e.g. Jamie Green CUC107 Assessment 3). Ensure you have your name, student number and page number in the footer of your document, and the title of the assignment in the header. Task Overview Introduction: It has been argued that cultural capabilities are fundamental to operating effectively in the workplace, community and the university. Cultural self-awareness, cultural intelligence and cultural capability are all required for creating safe work and social spaces. So, to complete this task you will be drawing together all of the learning from the unit to show understanding of strategies to create safe spaces. Task: Write a formal report to observe and analyse whether characters in a video scenario (from the choices given below) are showing effective cultural capabilities and maintaining a culturally safe space. Also, recommend how effective cultural capabilities of the characters in the video could be improved. Task details The report should: · Summarise and describe observations of the interactions related to aspects of cultural capabilities in the video clip. · Analyse (with formal references) the safe and unsafe aspects of the scenario, including the physical location and interactions between actors. · Provide recommendations for creating or sustaining this video scenario as a culturally safe space.
  • 7. · Be written in a formal tone - avoid personal language, contractions and slang. (For more information, see link to formal writing in the Assessment Tasks Overview Summary Table.) Steps for successfully completing Assessment 3 1. Choose the video clip you will analyse from the selection below. As you think about which video clip to choose, observe the way that various social and cultural groups are represented in fictional scenes. For example, the video clip in Week 8 learning materials about ‘active listening’ clearly shows a male businessperson first ignoring and then listening to advice from his female adviser. This illustrates active listening but there are also cultural norms being shown about male and female roles. When you are looking at narrative films, look for and try to comment on the hidden cultural communication also being shown. Muccino, G. (Director). (2008, December 19). Seven Pounds: Styles of Expressing Conflict (Columbia Pictures). Retrieved from https://www.youtube.com/watch?v=1UbE-coFuqU Singer, B (Director). (2004, Nov 30). House MD, Season 2 Episode 18, Bilingual Backfire (Fox Studios). Retrieved from https://www.youtube.com/watch?v=cYGuWN1OhD8 Spiers, B. (Director). (1979, Feb 19). Fawlty Towers, Communication Problems, Handling Complaints, Season 2 Episode 1 (BBC Television program) Retrieved from https://www.youtube.com/watch?v=6_cDmwlbVkg
  • 8. Bonerz, P. (Director). (1997, Dec 11). Friends, The One They’re Going to a Party (Rachel’s Boss Doesn’t want to lose her), Season 4 Episode 9. (Bright/Kauffman/Crane Productions in association with Warner Bros. Television). Retrieved from https://www.youtube.com/watch?v=LuyGLDvve-A Riley, S. (Executive Producer). (2014, Nov 5). Black Comedy, Black White Woman. (Scarlet Pictures, disturbed by ABC). Retrieved from https://www.youtube.com/watch?v=H33cPuwsY48 Cherones, T. (Director), Seinfeld, J. & David, L. (Creators). (1993, Dec 9). Seinfeld, The Cigar Store Indian Season 5 Episode 10. (NBC). Retrieved from https://www.youtube.com/watch?v=cpGfyp6MxkM 2. Format the Report Prepare the layout before writing. Font size and type: Use font size 12. You may use font type calibri, arial or times new roman. Margins: Use Default margin, 2.54cm. Line Spacing: 1.5 line spacing. You will need to include sections and subsections which should have numbered and titled headings. Word counts for each section below are only a guide but do indicate relative importance of the sections. This is reflected in the marking for each section. (Please do not include the word count and the section instructions below in your report. This is only provided as information to help you in preparing the report.) 3. Title of Report: This should be on a separate page and is not
  • 9. numbered. Include the title, your name and student number, and the date. The title should include the name of the video and describe what the report will do. You can be creative to make an interesting title page. 4. Table of Contents: This should be on a separate page and is not numbered. A table of contents provides a list of the Sections and Sub-sections that you have used in your report, and the page on which they start. (The Section titles should be aligned on the left-hand side of the page, with the sub-sections indented. The page numbers where each section and sub-section begins should be aligned on the right-hand side of the page.) 5. Contents of the Report: The Section titles should be aligned on the left-hand side of the page, with the sub-sections indented. Section and sub-sections should be numbered. 1. Introduction (approx. 200 words):Briefly explain background, aim and scope of this report. Include the following sub-sections in the introduction. 1.1 Background An orientation to the topic of cultural capability and safe spaces. 1.2Aim Tell the reader what the report aims to do – i.e. It will provide a summary, description and analysis of an example of a safe or unsafe space, and will recommend improvements to improve the safety of the space where appropriate. 1.3Scope Explain what the report will focus on, including what video, what particular scenes you will be discussing, and if the example depicts a safe or unsafe space. 2. Summary and Observations (Approx. 350- 400 words):This section will include two sub-sections. 2.1 Summary of the Video Clip: Include the name of the TV Show or movie, the season and episode if it is a TV show or
  • 10. year released for a movie. Your summary needs to include: · a reference to the multi-media clip that you will choose to illustrate safe (or unsafe) spaces · the setting (social, academic or workplace) with a general overview of the scene · any relevant background information to understand the scene · identification of the key characters. 2.2 Observations: Identify the behaviours and scenarios in the video that are evidence of the cultural safety issues and cultural capability displayed in the video. These observations should confirm your statement in the introduction about whether the space is safe or unsafe. Some of the things to look for and describe are: physical factors (size and layout of space, position of people in the space), communication factors (body language, voice, words), signs of inclusion or exclusion, and displays of or lack of cultural intelligence. It is a good idea to include a Table to set out your observations. If you use a table, remember that it will need to be introduced, and a number and title provided, as per below. (Note replace highlighted instructions with your own words): Table 1 Title of table here Scene description time in sequence Column heading eg Sign of empathy Column heading eg Body language Column heading eg Voice Tone
  • 11. Add more rows if needed 3. Analysis: (700-800 words): In this section you should demonstrate your understanding of the key concepts covered in the unit. Using relevant literature, together with your observations in section 2 of elements within the video clip, analyse whether chosen scenes are a safe or an unsafe space and explain why. Support your claims about whether each scene is a safe or unsafe space with readings and definitions of the concepts that comprise cultural safety including cultural intelligence and cultural capabilities. For example, you might write something like this. In the early part of the sequence of events, Jane displayed a high level of cultural intelligence by adjusting her behaviour with direct eye contact and using a calm tone of voice as soon as she became aware that her patient had never been in a hospital before. This had an instant effect on the patient who visibly relaxed and began to talk. This is an excellent example of what Brislin, Worthley and McNab (2006, p. 40) define as cultural intelligence or the ability to adjust to another culture. Jane showed she was reading the other person’s uncomfortable body language and adjusted her approach appropriately to make the patient feel safe in that new place.This is one way that her cultural capability in her role as a hospital registrar is relevant in making the patient feel safe as they enter the hospital. This example shows how the student has:
  • 12. · Identified an example of cultural intelligence from the video clip · Integrated a definition of cultural intelligence from one of her readings · Explained how the behaviour in this example relates to the definition and the broader question for the report Hint: As noted earlier, to improve clarity, your analysis may include numbered sub-headings to highlight and structure key issues or reasons that you have identified in your video as important to whether the space represented there is safe or not safe (e.g. 3.1 Empathy, 3.2 Intercultural Communication, 3.3 Awareness of Body Language, 3.4 Culture Shock, Etc.). 4. Recommendations (150 – 200 words): Based on your analysis section, make recommendations for how situations in the video may be changed using cultural capabilities to make this a safer space. The recommendations that you make should tie in very closely to your discussion in the analysis section. If the scenario is already safe, identify what aspects of the scenario have been important in making it safe. References are needed here. 5. Summary and Conclusion (approx. 100 words): Summarise the main ideas. What did your chosen video show about safe spaces, and what actions needed to be taken to make it a safe space, if anything? No new material or references should be included in the summary and conclusion. References: This list should be on a separate page and is not numbered. The title, References, should be centred in the page. The reference list should follow APA Style guidelines (http://libguides.cdu.edu.au/ld.php?content_id=40378641). Include all of the readings that you have mentioned throughout your report. You need to have at least seven references. Include at least four of the readings we have provided during the semester (Holley and Steiner 2005; Bruhn 2005; Brislin,
  • 13. Worthley and McNab 2006; Quappe and Cantatore 2005; Russell 2011; Flanja 2009; Spencer-Oatey 2012). You will need to conduct your own research by including at least two references as well as the video clip reference. See CDU Library for additional journal articles and books. Avoid referencing websites. You are expected to use academic texts. Hint: Refer to the video reference in your Summary and Observation, and readings in the Analysis and Recommendations section. Preparation Before writing: Brainstorm connections between developing cultural capabilities and creating safe spaces. · Write down the connections you identified in assessment 2 about cultural intelligence, and cultural self-awareness as they relate to developing cultural capabilities. · Think about what you have learned about cultural judgments: how do effective cultural judgments create productive safe spaces? · Some initial questions to prompt your thinking might include: · What is the relationship between cultural judgments and cultural empathy? · How do we negotiate and create safe spaces? · Whose responsibility is it to create and sustain these spaces? · Who could take an action to improve the situation being represented? · Jot down some key points (with references). · Review what an analysis is. Apply this technique to your video and readings to identify the links between, for example, cultural empathy and safe social and work settings. · Consider how the literature can help to explain and analyse your chosen film scene relating to work or social space applications. Some tips and more detailed questions you might ask yourself
  • 14. when analysing and discussing the video using readings for this report. Use the following framework to help analyse the video clip. Remember to refer back to what you have learned throughout the semester to think about the following questions. Cultural self-awareness: · Do any of the characters display cultural self- awareness (or lack of)? How do they do this? · What sorts of behaviours indicate their awareness or lack thereof? Cultural intelligence: · Do the characters display characteristics of cultural intelligence? How do you know? · How is cross-cultural communication being conveyed? Cultural difference: · Is cultural difference a source of conflict? · What happens when conflict is present and how do the characters respond? Cultural capabilities: · Are there any cultural judgments present in the scene? Which characters make cultural judgments and if so, how do they do this? · How do the characters create safe or unsafe spaces? Visual cues to look for: · Safe atmosphere (safe from physical, emotional or psychological harm?) · Body language, eye contact, hand placement, stance, proximity · Verbal communication (what and how) How does cultural empathy relate to safe spaces? · How does cultural empathy help create effective work or social, settings? · How would you recognise that cultural empathy is occurring [or not] in any setting. Assessment 3: Pre-submission Checklist Content
  • 15. Does the report demonstrate a good understanding of how and why cultural capabilities can be applied to a work or social space to create or maintain a safe space? Does it: · include a clear introduction with all components; · provide a clear and relevant summary of scenario and observations; · discuss issues in the analysis in a thoughtful, clear and relevant way; · support the analysis by using academic sources; · select and integrate into the analysis appropriate examples from the chosen video clip; · include appropriate recommendations; related to the analysis; · have a clear conclusion? Organisation · Is there an appropriate report structure with sections mostly titled, numbered and formatted according to the formatting instructions? · Is the content logically developed through the summary and observations, analysis, and recommendation sections? · Is the content type appropriate for each section? · Is there any unnecessary repetition. Quality of evidence Research Are the ideas supported by a minimum of seven different credible and relevant sources? (Four from set readings?) Have I ensured I have maintained academic integrity by paraphrasing or direct quoting other sources with references? Referencing Are in-text references and a reference list provided to support ideas and consistently follow accepted referencing conventions?
  • 16. Presentation Word processing conventions Is the report presented with correct formatting, line-spacing, headers and footers with student name, unit code and assignment number included? Word Choice, Punctuation, grammar and Spelling Editing Is the report presented in a formal tone with correct word choice, punctuation, grammar and spelling carefully edited? Additional Tips and Information Report writing: Use these resources to familiarise yourself with what an analytical report is and how to write one:The CUC100 handbook Rolls, N. & Wignell, P. (2015). Communicating at University. Darwin, NT: Charles Darwin University. Available for loan from the CDU Library. Report writing: Chapter 9 What is an analysis: Chapter 1, Formal writing technique: Chapter 1. Further report-writing information:http://www.deakin.edu.au/students/studying/study- support/academic-skills/report-writing Academic Language and Learning Success Program (ALLSP) runs regular free workshops and drop-in consultations. http://www.cdu.edu.au/academic-language-learning/allsp Help with referencing http://libguides.cdu.edu.au/cdureferencing/apa Before submitting Read the Report Assessment Criteria very carefully. Your
  • 17. lecturer will be using the Assessment Criteria. Read the comments in each row to review your own work. Page 1 of 8