Summarize a health care problem or issue and describe a personal i.docx

Summarize a health care problem or issue and describe a
personal interest in it and experience with it.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCE
Basic
Incompletely or inaccurately summarizes a health care problem
or issue, or does not describe a personal interest in it and
experience with it.
Faculty Comments:“it was not clear to me what your personal
interest in this subject was - help me understand this better.”
CRITERION: Write following APA style for in-text citations,
quotes, and references.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCE
Non-Performance
Does not write following APA style for in-text citations, quotes,
and references.
Faculty Comments:“apa format was lacking significantly in
reference format, annotated bib format, running head, very few
headings”
CRITERION: Write clearly and logically, with correct use of
spelling, grammar, punctuation, and mechanics.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCE
Basic
Writes clearly and logically, with correct use of spelling,
grammar, punctuation, and mechanics with some errors and
lapses.

Faculty Comments:“please correct grammar and sentence
structure issues to make your writing clearer and easier to
follow; use headings to better cue the reader”
COMPETENCY: Apply scholarly information through critical
thinking to solve problems in the field of health care.
CRITERION: Assess the credibility and relevance of
information sources.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCE
Basic
Describes the sources of information but does not assess the
sources' credibility and relevance.
Faculty Comments:“I could not be positive that you assessed
predictability ad relevance - your mention of relevance was
vague - please describe exactly what you did to establish there (
currency was clear)”
CRITERION: Summarize what was learned from developing an
annotated bibliography.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCE
Proficient
Summarizes what was learned from developing an annotated
bibliography.
Faculty Comments:
CRITERION: Analyze academic peer-reviewed journal articles
using the annotated bibliography organizational format.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCE
Basic
Analyzes academic peer-reviewed journal articles but fails to

use the annotated bibliography format effectively.
Faculty Comments:“better use the required format for analyzing
the journal articles”
COMPETENCY: Apply information literacy and library
research skills to obtain scholarly information in the field of
health care.
CRITERION: Identify academic peer-reviewed journal articles
relevant to a health care problem or issue and describe the
criteria used for the literature search.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCE
Proficient
Identifies academic peer-reviewed journal articles relevant to a
health care problem or issue and describes the criteria used for
the literature search.
Faculty Comments:
11/2/18, 10(55 AMApplying Research Skills Scoring Guide
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FP/NHS-
FP4000/180700/Scoring_Guides/a02_scoring_guide.html
Applying Research Skills Scoring Guide
CRITERIA NON-PERFORMANCE BASIC PROFICIENT
DISTINGUISHED
Summarize a

health care
problem or issue
and describe a
personal interest
in it and
experience with
it.
Does not
summarize a
health care
problem or issue
and describe a
personal interest
in it and
experience with
it.
Incompletely or
inaccurately
summarizes a
health care
problem or issue,
or does not
describe a
personal interest in
it and experience
with it.
Summarizes a
health care
problem or
issue and
describes a
personal
interest in it and

experience with
it.
Summarizes a health
care problem or issue
and describes a
personal interest in it
and experience with
it, providing examples
to illustrate interest
and experience.
Identify
academic peer-
reviewed journal
articles relevant
to a health care
problem or issue
and describe the
criteria used for
the literature
search.
Does not identify
academic peer-
reviewed journal
articles relevant
to a health care
problem or issue
and describe the
criteria used for
the literature
search.
Identifies journal
articles related to a

health care
problem or issue
but they are not
relevant or peer-
reviewed, or does
not describe the
criteria used for
the literature
search.
Identifies
academic peer-
reviewed
journal articles
relevant to a
health care
problem or
issue and
describes the
criteria used for
the literature
search.
Identifies academic
peer-reviewed journal
articles relevant to a
health care problem
or issue and
describes the criteria
used for the literature
search, explaining
how the articles are
relevant.
Assess the
credibility and

relevance of
information
sources.
Does not assess
the credibility
and relevance of
information
sources.
Describes the
sources of
information but
does not assess
the sources'
credibility and
relevance.
Assesses the
credibility and
relevance of
information
sources.
Assesses the
credibility and
relevance of
information sources
and describes the
process for
determining their
credibility.
Analyze
academic peer-
reviewed journal

articles using the
annotated
bibliography
organizational
format.
Does not
analyze
academic peer-
reviewed journal
articles using the
annotated
bibliography
organizational
format.
Analyzes
academic peer-
reviewed journal
articles but fails to
use the annotated
bibliography
format effectively.
Analyzes
academic peer-
reviewed
journal articles
using the
annotated
bibliography
organizational
format.
Analyzes academic
peer-reviewed journal

articles using the
annotated
bibliography
organizational format,
providing rationale for
inclusion of each
selected article.
Summarize what Does not Incompletely Summarizes
Summarizes what
11/2/18, 10(55 AMApplying Research Skills Scoring Guide
Page 2 of
2https://courserooma.capella.edu/bbcswebdav/institution/NHS-
FP/NHS-
FP4000/180700/Scoring_Guides/a02_scoring_guide.html
was learned from
developing an
annotated
bibliography.
summarize what
was learned
from developing
an annotated
bibliography.
summarizes what
was learned from
developing an
annotated
bibliography.

what was
learned from
developing an
annotated
bibliography.
was learned from
developing an
annotated
bibliography and
provides illustrative
examples.
Write clearly and
logically, with
correct use of
spelling,
grammar,
punctuation, and
mechanics.
Does not write
clearly and
logically, with
correct use of
spelling,
grammar,
punctuation, and
mechanics.
Writes clearly and
logically, with
correct use of
spelling, grammar,
punctuation, and

mechanics with
some errors and
lapses.
Writes clearly
and logically,
with correct use
of spelling,
grammar,
punctuation,
and mechanics.
Writes clearly and
logically, using
evidence to support a
central idea, with
correct use of
spelling, grammar,
punctuation, and
mechanics. The
paper contains
supporting examples
for the main points.
Write following
APA style for in-
text citations,
quotes, and
references.
Does not write
following APA
style for in-text
citations, quotes,
and references.

Writes following
APA style for in-
text citations,
quotes, and
references with
some errors and
lapses.
Writes following
APA style for in-
text citations,
quotes, and
references.
Writes following APA
style for in-text
citations, quotes, and
references without
errors, and uses
current reference
sources.
Overview
Create a 4-6 page annotated bibliography and summary based on
your research related to best practices addressing a current
health care problem or issue of interest to you.
For this assessment, you will select and research a current
health care problem or issue faced by a health care organization.
Read each portion of the assessment carefully and use the
Suggested Resources to help you complete the assessment. This
assessment provides an opportunity to apply research skills to a
current health care problem or issue.
By successfully completing this assessment, you will
demonstrate your proficiency in the following course
competencies and assessment criteria:

Competency 1: Apply information literacy and library research
skills to obtain scholarly information in the field of health care.
· Identify academic peer-reviewed journal articles relevant to a
health care problem or issue and describe the criteria used for
the literature search.
· Summarize what was learned from developing an annotated
bibliography.
Competency 2: Apply scholarly information through critical
thinking to solve problems in the field of health care.
· Assess the credibility and relevance of information sources.
· Analyze academic peer-reviewed journal articles using the
annotated bibliography organizational format.
Competency 4: Communicate in a manner that is scholarly,
professional, and respectful of the diversity, dignity, and
integrity of others, and that is consistent with expectations for
health care professionals.
· Write clearly and logically, with correct use of spelling,
grammar, punctuation, and mechanics.
· Write following APA style for in-text citations, quotes, and
references.
Assessment Instructions
Note: The requirements outlined below correspond to the
grading criteria in the scoring guide. At a minimum, be sure to
address each point. In addition, you are encouraged to review
the performance level descriptions for each criterion to see how
your work will be assessed.
For this assessment, you will research best practices related to a
current health care problem. Your selected problem or issue will
be utilized again in Assessment 3. To explore your chosen
topic, you should use the first two steps of the Socratic
Problem-Solving Approach as described on Campus to aid your
critical thinking.
1. View the Assessment Topic Areas media piece linked in the
Resources and select one of the health care problems or issues

in the media piece to research. Write a brief overview of the
selected topic. In your overview:
. Describe the health care problem or issue.
. Describe your interest in the topic.
. Describe any professional experience you have with this topic.
· Conduct a search for scholarly or academic peer-reviewed
literature related to the topic and describe the criteria you used
to search for articles, including the names of the databases you
used.
. You will want to access the applicable Undergraduate Library
Research Guide related to your degree (found at the NHS
Learner Success Lab) for tips to help you in your search.
. Use keywords related to the health care problem or issue you
are researching to select relevant articles.
· Assess the credibility of the information sources you find.
. Determine if the source is from an academic peer-reviewed
journal.
. Determine if the publication is current.
. Determine if information in the academic peer-reviewed
journal article is still relevant.
· Select four current scholarly or academic peer-reviewed
journal articles published during the past three to five years that
relate to your topic.
· Explain the relevance of the information sources.
. Describe how the health care problem or issue is addressed in
each source.
. Discuss what kind of contribution each source provides on
your selected topic.
· Analyze the scholarly literature or academic peer-reviewed
journal articles using the annotated bibliography organizational
format.
. The purpose of an annotated bibliography is to document a list
of references along with key information about each one. The
detail about the reference is the annotation. Developing this
annotated bibliography will create a foundation of knowledge
about the selected topic.

. List the full reference for the source in APA format (author,
date, title, publisher, et cetera) and use APA format for the
annotated bibliography.
. Make sure the references are listed in alphabetical order, are
double-spaced, and use hanging indents.
. Follow the reference with the annotation.
· In your annotation:
. Identify the purpose of the article.
. Summarize the source:
. What are the main arguments?
. What topics are covered?
· Include the conclusions and findings of the article.
· Write your annotation in a paragraph form. The annotation
should be approximately 150 words (1 to 3 paragraphs) in
length.
· In a separate paragraph or two at the end of the paper,
summarize what you learned from your research.
· List the main points you learned about.
· Summarize the main contributions of the sources you chose
and how they enhanced your knowledge about the topic.
Example Assessment: You may use the assessment example,
linked in the Assessment Example section of the Resources, to
give you an idea of what a Proficient or higher rating on the
scoring guide would look like.
Additional Requirements
1. Length: At least 4 typed, double-spaced pages, not including
the title page and reference page.
2. Font and font size: Times New Roman, 12 point.
3. APA Template: Use the APA Style Paper Template as the
paper format and the APA Style Paper Tutorial for guidance.
See the Resources for these documents.
4. Written communication: Write clearly and logically, with
correct use of spelling, grammar, punctuation, and mechanics.
5. Content: Provide a title page and reference page following
APA style.
6. References: Use at least four scholarly or academic peer-

reviewed journal articles.
7. APA format: Follow current APA guidelines for in-text
citation of outside sources in the body of your paper and also on
the reference page.
8. Turnitin: Submit your assessment to Turnitin prior to
grading. Then, only submit your final assessment to faculty for
grading.
Note: Review the Applying Research Skills Scoring Guide for
the grading criteria applied to this assessment.
If you would like assistance in organizing your assessment, or if
you simply have a question about your assessment, please do
not hesitate to ask your courseroom instructor or the teaching
assistants in the NHS Learner Success Lab for guidance and
suggestions.
Running head: APPLYING RESEARCH SKILLS 1
Copyright ©2018 Capella University. Copy and distribution of
this document are prohibited.
Applying Research Skills
Learner’s Name
Capella University

Developing a Health Care Perspective
February, 2018
Comment [A1]: You effectively used the APA
Template paper format.
APPLYING RESEARCH SKILLS 2
With the advent of new technologies and treatment methods,
health care organizations
are facing many challenges. Patient safety is one such challenge

that needs to be addressed not
only by health care professionals but also by other stakeholders
in the business. Ensuring patient
safety is essential for providing quality health care.
As a medical transcriptionist, I am responsible for converting
voice-recorded reports of
health care professionals into text. Although I am not directly
involved in treating patients, any
errors that occur during the transcription process could result in
inaccurate documentation of
medical data. For example, one of my colleagues documented
the dosage of Lasix as 400 mg
instead of 40 mg in a discharge summary. When the health care
professional who had dictated
the report reviewed it, he was able to spot the error in the
dosage and correct it, which helped
prevent the patient from having a dangerous reaction to the
incorrect dosage. This incident
helped me realize the importance of preparing accurate
documents for ensuring patient safety
and delivering quality care. I developed a keen interest in issues
relating to patient safety ever
since.

Identifying Academic Peer-Reviewed Journal Articles
Using Summon, Capella University Library’s search engine, I
accessed databases relating
to health care, such as ProQuest Central and PubMed Central. I
used keywords such as health
care issues, patient safety, and quality of care to search for
peer-reviewed literature relevant to
patient safety. Using the advanced search option, I limited my
search to scholarly and peer-
reviewed journals, choosing journal article as the publication
type, medicine and nursing as the
subjects, and articles published within the last five years as the
publication date range.
Comment [A2]: You effectively summarized a
health care problem and described an interest in the
topic, and provided an informative example.
Assessing Credibility and Relevance of Information Sources
To ensure credibility, I selected peer-reviewed journal articles

that were published within
the past five years. I made sure that the selected sources were
published by authors who were
well-known in the field of health care and had extensive
professional experience.
To ensure that the chosen sources of information were relevant
to the topic, I confirmed
that they contained accepted facts and opinions on issues
relating to patient safety and quality
care. I also checked whether each information source had a
clearly defined purpose and
contained pertinent information about patient safety and quality
care.
Annotated Bibliography
Kronick, R., Arnold, S., & Brady, J. (2016, August 2).
Improving safety for hospitalized patients:
Much progress but many challenges remain. The JAMA
Network, 316(5), 489–490.
Retrieved from https://jamanetwork-
com.library.capella.edu/journals/jama/fullarticle/2528945
This article provides a viewpoint on the progress that hospitals
have made toward
reducing patient harm and understand the factors that have led

to this progress. The
authors cite reports released by the Agency for Healthcare
Research and Quality (AHRQ)
and the National Healthcare Safety Network (NHSN) to analyze
the occurrence of issues
relating to patient safety in hospitals. The authors hypothesize
that improvement in health
care safety for hospitalized patients may have been possible
because of reasons such as
an awareness of the importance of improving safety culture with
evidence-based
suggestions. The authors conclude by expressing the need for
finding ways to maintain or
accelerate the rate of decline in adverse events relating to
patient harm. They believe that
Comment [A3]: Sub-headers are a helpful
resource to use to organize your writing!
Comment [A4]: As you noted, it is best to select
current peer-reviewed academic journal articles to
ensure current practices.
Comment [A5]: In your annotation, you
effectively identified the purpose of the article.

investing in patient safety research programs and ensuring that
patient safety remains a
high priority for hospital leadership teams can help reduce the
number of adverse events.
This article is relevant to patient safety because it examines
evidence of reduction in
patient harms in hospitals and offers approaches to reduce such
harms.
Morris, S., Otto, N. C., & Golemboski, K. (2013). Improving
patient safety and healthcare
quality in the 21st century—Competencies required of future
medical laboratory science
practitioners. Clinical Laboratory Science, 26(4), 200–204.
Retrieved from https://search-
proquest-
com.library.capella.edu/docview/1530677721/fulltextPDF/CF6F
9C5B900402CPQ/1?acc
ountid=27965
In this article, the authors express their concern about health

care professionals,
particularly medical laboratory science (MLS) practitioners,
being insufficiently trained
to achieve the five core competencies that the Institute of
Medicine (IOM) identified in
2002. The authors discuss ways to incorporate patient safety
practices and concepts in the
MLS curricula to ensure that future MLS practitioners are well-
versed in the above-
mentioned competencies identified by the IOM. The authors
conclude that by focusing on
the aims and competencies identified by the IOM, future
practitioners will be better
equipped to deal with patient safety concerns while practicing
MLS. This article was
chosen because it offers a solution for dealing with patient
safety issues and explains how
patient safety concepts can be incorporated in the curricula for
courses pertaining to
Comment [A6]: In your annotation, you clearly
summarized the main argument and the topics
covered.

health care, such as MLS, to enable future health care
practitioners to provide effective
health care.
Parand, A., Dopson, S., Renz, A., & Vincent, C. (2014). The
role of hospital managers in quality
and patient safety: A systematic review. BMJ Open, 4(9).
http://dx.doi.org/
10.1136/bmjopen-2014-005055
This article provides a systematic review of available empirical
literature to understand
how health care managers are involved in delivering quality
health care and ensuring
patient safety. Based on the literature review, the authors
suggest that board-level
managers should spend more than 25% of their time on patient
safety and quality to
ensure positive outcomes; however, most of the reviewed
studies indicate that they spend
much less time than that. The authors also present a quality

management input process
output (IPO) model, a framework that will help managers
function effectively and
achieve health care quality and safety. The authors conclude
that there is a need to make
certain changes in hospitals to ensure the active involvement of
managers in quality
improvement. The article is relevant to patient safety because it
discusses the role of
health care managers in influencing patient safety and quality
care outcomes and also
proposes a model to help managers understand this role.
Ulrich, B., & Kear, T. (2014). Patient safety and patient safety
culture: Foundations of excellent
health care delivery. Nephrology Nursing Journal, 41(5), 447–
456, 505. Retrieved from
https://search-proquest-
Comment [A7]: In your annotation, you
effectively included the conclusions and findings of
the article.
Comment [A8]: You listed the full reference for
the source in APA format (author, date, title,
publisher, et cetera) and used APA format for the
annotated bibliography. An impressive application
of APA formatting!

com.library.capella.edu/docview/1617932572/fulltextPDF/1486
CC30B3624B3CPQ/1?ac
countid=27965
This article provides a general understanding of the concepts of
patient safety and patient
safety culture. The authors explain that the health care system is
complex and patient
safety is the responsibility of every individual in a health care
organization. They discuss
some tools that can be used to measure patient safety culture,
for example, the Safety
Attitudes Questionnaire and the Patient Safety Culture
Improvement Tool. They also
examine several strategies to encourage a patient safety culture,
such as ensuring that
patient safety is given as much importance as other core
business functions. This article

was chosen because it offers strategies for preventing adverse
events relating to patient
safety and emphasizes the importance of teamwork within a
health care organization to
ensure safe patient care.
Learnings From the Research
I gathered important facts and scholarly opinions about patient
safety by going through
peer-reviewed journal articles. This research enriched my
knowledge about patient safety. For
example, after reading the article on improving safety for
hospitalized patients by Kronick,
Arnold, and Brady (2016), I learned about patient harms (such
as catheter-associated urinary
tract infections and pressure ulcers) that I was unaware of
before this research. Further, by
creating an annotated bibliography, I was able to build a
repository of scholarly resources
relating to patient safety. This will make it easier for me to
choose relevant resources while
writing the paper on issues concerning patient safety.
Comment [A9]: Peer-reviewed journal articles
are validated sources. Outstanding article choices!

Comment [A10]: You effectively summarized
the main points learned from your research.
References
Kronick, R., Arnold, S., & Brady, J. (2016, August 2).
Improving safety for hospitalized patients:
Much progress but many challenges remain. The JAMA
Network, 316(5), 489–490.
Retrieved from https://jamanetwork-
com.library.capella.edu/journals/jama/fullarticle/2528945
Morris, S., Otto, N. C., & Golemboski, K. (2013). Improving
patient safety and healthcare
quality in the 21st century—Competencies required of future
medical laboratory science
practitioners. Clinical Laboratory Science, 26(4), 200–204.
Retrieved from https://search-
proquest-

com.library.capella.edu/docview/1530677721/fulltextPDF/CF6F
9C5B900402CPQ/1?acc
ountid=27965
Parand, A., Dopson, S., Renz, A., & Vincent, C. (2014). The
role of hospital managers in quality
and patient safety: A systematic review. BMJ Open, 4(9).
http://dx.doi.org/
10.1136/bmjopen-2014-005055
Ulrich, B., & Kear, T. (2014). Patient safety and patient safety
culture: Foundations of excellent
health care delivery. Nephrology Nursing Journal, 41(5), 447–
456, 505. Retrieved from
https://search-proquest-
com.library.capella.edu/docview/1617932572/fulltextPDF/1486
CC30B3624B3CPQ/1?ac
countid=27965
11/2/18, 10(48 AMAssessment Topic Areas Transcript
Page 1 of 5http://media.capella.edu/CourseMedia/NHS-
FP4000/Assessmenttopicareas/transcript.html

Assessment Topic Areas
Selecting a topic for your written assessments can be
challenging, but
it’s important to make a thoughtful choice.
Choose a topic area of interest to you from the topic suggestions
in this
media piece. You will use this topic to complete Assessments 2
and 3.
Be sure to select a topic that will be manageable for a written
assessment.
To explore the chosen topic, you should use the Socratic
Problem-
Solving Approach, focusing on the sections specifically called
out in the
assessment guidelines.
Topic 1: Limited Access to
Healthcare
Short Description:
Consumers face barriers to healthcare access for assorted
reasons. For
example: due to geographic location, provider availability,
transportation issues and mobility.
Potential Intervention Approaches:
Healthcare information online
Telemedicine
In–home healthcare services
Keywords for Articles:
online health information seeking, health care access, health
information systems, consumer health information, chronic

disease,
health information search, health seeking behavior, rural
nursing
References:
Bhandari, N. (2014). Seeking health information online: does
limited healthcare
access matter? Journal of the American Medical Informatics
Association: JAMIA
(1067-5027), 21 (6), p. 1113. https://www-ncbi-nlm-nih-
gov.library.capella.edu/pmc/articles/PMC4215038/
Lee, K., Hoti, K., Hughes, J. D., & Emmerton, L. (2014). Dr
Google and the
Consumer: A Qualitative Study Exploring the Navigational
Needs and Online
Health Information-Seeking Behaviors of Consumers with
Chronic Health
Conditions. Journal of Medical Internet Research, 16(12), e262.
http://doi.org.library.capella.edu/10.2196/jmir.3706
Ware, P., Bartlett, S. J., Paré, G., Symeonidis, I., Tannenbaum,
C., Bartlett, G., …
Ahmed, S. (2017). Using eHealth Technologies: Interests,
Preferences, and
Concerns of Older Adults. Interactive Journal of Medical
Research, 6(1), e3.
http://doi.org.library.capella.edu/10.2196/ijmr.4447

Pratt, D. (2015). Telehealth and telemedicine. Albany Law
Journal of Science &
Technology. (1059-4280), 25 (3), p. 495.
http://www.lexisnexis.com.library.capella.edu/hottopics/lnacade
mic/?
shr=t&csi=148364&sr=TITLE(%22Telehealth+telemedicine+in+
2015%22)+and+d
ate+is+2015
Topic 2: Healthcare Disparities
Short Description:
In 2010, the Federal Department of Human and Health Service
(DHHS)
launched the Healthy People 2020 goals to include a goal to
eliminate
health inequality/disparity. Healthy People 2020 defines a
health
disparity as “a particular type of health difference that is
closely linked
with social, economic, and/or environmental disadvantage.
Health
disparities adversely affect groups of people who have
systematically
experienced greater obstacles to health based on their racial or
ethnic
group; religion; socioeconomic status; gender; age; mental
health;
cognitive, sensory, or physical disability; sexual orientation or
gender
identity; geographic location; or other characteristics
historically linked
to discrimination or exclusion” (Office of Disease Prevention
and Health
Promotion, 2017, p.1).

Federal goals
Community health improvement plans
Patient advocacy efforts
“Triple Aim” for populations
health disparities, community health assessment, community
health
improvement plan, strategic planning, local health departments,
health
inequities
References:
Office of Disease Prevention and Health Promotion. (2017).
Disparities. Retrieved
from https://www.healthypeople.gov/2020/about/foundation-
health-
measures/disparities
Shah G.H., & Sheahan J.P. (2016). Local health departments’
activities to address
health disparities and inequities: Are we moving in the right
direction?
International Journal of Environmental Research and Public
Health. 2016;
13(1):44. http://www.mdpi.com/1660-4601/13/1/44
Institute for Healthcare Improvement. (2017). Triple Aim for

Populations.
http://www.ihi.org/Topics/TripleAim/Pages/Overview.aspx
Topic 3: Medication Errors
Short Description:
A medication error is a preventable adverse effect of a patient
taking
the wrong medication or dosage, whether or not it is evident or
harmful to the patient. Medication errors can be a source of
serious
patient harm, including death.
Medical staff education
Packaging improvements
Patient medication safety training
medication administration, medication errors, medication safety
References:
Cohen, M. (2016). Medication errors (miscellaneous). Nursing.
46(2):72, February
2016. DOI: 10.1097/01.NURSE.0000476239.09094.06
Institute for Healthcare Improvement. (2017). Improve Core
Processes for

Administering Medications.
http://www.ihi.org/resources/Pages/Changes/ImproveCoreProce
ssesforAdministe
ringMedications.aspx
Agency for Healthcare Research and Quality. (2012). Table 6:
Categories of
Medication Error Classification.
http://www.ahrq.gov/professionals/quality-
patient-safety/patient-safety-
resources/resources/match/matchtab6.html
Schmidt, K., Taylor, A., & Pearson, A. (2017). Reduction of
medication errors: A
unique approach. Journal of Nursing Care Quality. 32(2),
April/June 2017, 150–
156.
Topic 4: Healthcare System Errors
Short Description:
The health care system in the United States has been the subject
of
much debate as experts try to determine the best way to deliver
high-
quality care. In Crossing the Quality Chasm, the Institute of
Medicine
(2001) called for the redesign of health care delivery systems
and their
external environments to promote care that is safe, effective,
patient-
centered, timely, efficient, and equitable.
Systemwide transformation
Process redesign

Electronic health records
multi-stakeholder collaboration, healthcare system redesign
References:
Institute of Medicine (US) Committee on Quality of Health Care
in America.
(2001). Crossing the Quality Chasm: A New Health System for
the 21st Century.
Washington (DC): National Academies Press (US).Agency for
Healthcare Research
and Quality. (2017). Hospitals and Health Systems.
http://www.ahrq.gov/professionals/systems/index.html
Roberts, B. (2017). Relationship-based care: The institute of
medicine’s core
competencies in action. Creative Nursing, 05/2016, 22(2).
Credits
Subject Matter Expert:
Joan Vermillion
Interactive Design:
Lori Olson
Media Instructional Design:
Felicity Pearson
Instructional Design:
Celina Byers
Project Manager:

Alan Campbell
Licensed under a Creative Commons Attribution 3.0 License
(https://creativecommons.org/licenses/by-nc-nd/3.0/)
https://creativecommons.org/licenses/by-nc-nd/3.0/

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