The document outlines strategies for successful knowledge transfer when working with an offshore QA team, highlighting the importance of leadership and communication. Key tactics include assigning senior tech leads, utilizing various sharing methods like classroom training and mentorships, and ensuring open communication on business priorities and test objectives. For more detailed guidance, readers are encouraged to refer to the complete blog post linked in the document.

1. Successful
Outsourced QA
Knowledge
Transfer

2. Working with an
OFFSHORE QA TEAM
presents several unique challenges.

3. One of them is successful
KNOWLEDGE TRANSFER
across the team structure.

4. Here’s how to
EFFECTIVELY COORDINATE
for best results with your partner:

5. UNDERSTAND
THE
CUSTOMER

6. • Assign senior tech leads to
help…
Leadership is key

7. • Assign senior tech leads to
help…
• Communicate with
customers
Leadership is key

8. • Assign senior tech leads to
help…
• Communicate with
customers
• Lead offshore teams
Leadership is key

9. • Learn the business,
including…
Domain knowledge:

10. • Learn the business,
including…
• IT structure
Domain knowledge:

11. • Learn the business,
including…
• IT structure
• Existing process
Domain knowledge:

12. • Learn the business,
including…
• IT structure
• Existing process
• Tools & technology
Domain knowledge:

13. SPREAD
KNOWLEDGE

14. • Senior techs can help host
and lead:
Ways of sharing:

15. • Senior techs can help host
and lead:
• Classroom training
Ways of sharing:

16. • Senior techs can help host
and lead:
• Classroom training
• Documentation review
Ways of sharing:

17. • Senior techs can help host
and lead:
• Classroom training
• Documentation review
• Mentorships
Ways of sharing:

18. • Senior techs can help host
and lead:
• Classroom training
• Documentation review
• Mentorships
• Apprenticeships
Ways of sharing:

19. ENSURE
CIRCULATION

20. • Stay up on:
Open communication

21. • Stay up on:
• Business priorities
Open communication

22. • Stay up on:
• Business priorities
• Test objectives
Open communication

23. • Stay up on:
• Business priorities
• Test objectives
• Communication tools
Open communication

24. • Stay up on:
• Business priorities
• Test objectives
• Communication tools
• Meeting schedules
Open communication

25. LEARN MORE ABOUT
KNOWLEDGE
TRANSFER IN QA
READ THE COMPLETE BLOG POST:
HOW TO EFFECTIVELY TRANSFER KNOWLEDGE
WHEN OUTSOURCING QA
QUESTIONS ABOUT KNOWLEDGE TRANSFER?
VISIT US AT QASOURCE.COM