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Leading with Safety:
                                                                                                   The path to
                                                                                                   excellence.




                                                                                                                                          Stuart Johnston
                                                                                                                                  Business Development- ME

                                                                                                                          Behavioral Science Technology, Inc.

©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Why is leadership important?
                                                                                                                                                  72%


                                                   All Sites                                                              62%         63%
 Percent Improvement in Incident Rate




                                                   Top 25%                                                                                  55%
                                                                                52%
                                                                                                                 46%            47%
                                                    45%


                                                                    33%

                                             25%




                                               Year 1                  Year 2                                        Year 3     Year 4      Year 5
                                        Krause, Seymour, and Sloat, “Long-term evaluation of a behaviour-based method for improving safety performance.
                                                 A meta-analysis of 73 interrupted time series replications” Safety Science, Vd. 32, 1999, pp. 1-18.
©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
“One of the most important
                                                                                                              things for leaders to keep in
                                                                                                              mind is that, while we naturally
                                                                                                              tend to judge ourselves by our
                                                                                                              intent, others will naturally
                                                                                                              tend to judge us by our
                                                                                                              actions.”




                                                                                                                 Jac Cuney, Senior VP
                                                                                                                 McDonnell Douglas Corporation
©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Blueprint for Safety Transformation™ Model




©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Safety Leadership Model




©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Result OCDI Study                                                                                           Result OCDI Study
      TICR – .8                                                      Overall Percentile by Scale                                               TICR – 1.4                        Overall Percentile by Scale

                                                                                                                                                                                                        92
                                                                                               98                                                                                           88    88
                                                                                       94                                                      83    83   84
                   89              87                        89      87
                                           86                                                           86
                          83
Percentile Score



                                                                                                                                                                68


                                                              Overall
                                                              Lower Quartile (25th Percentile)
                                                              Median (50th Percentile)                                                                                 41
                                                              Upper Quartile (75th Percentile)
                                                                                                                                                                                31




                   PJ LMX        MC POS                 TW WGR                      OVS UC             AO                                     PJ LMX      MC POS      TW        WGR       OVS    UC    AO

                                                                         Result OCDI Study                                                                                               Result OCDI Study
                   TICR – 4.2                                        Overall Percentile by Scale                                                                                     Overall Percentile by Scale
                                                                                                                                               TICR – 7.8
                                                                                               88
                                                                                    84



                                                                                                                                                                                                             59
Percentile Score




                                           61



                                   44                                                                   43


                   30     29                                                                                                                                                                           25
                                                                                                                                                                                                 22
                                                             18                                                                                                  16                  17
                                                                     17
                                                                                                                                                           10
                                                                                                                                                      7                     8
                                                                                                                                               6


                   PJ LMX        MC        POS            TW        WGR           OVS        UC        AO                                     PJ    LMX   MC POS       TW WGR                OVS       UC    AO
                    ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
                    be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Safety Leadership Model




©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Leadership Best Practices
              Vision – Describes compelling and vivid picture
              of what desired safety state could/needs to be.
              Credibility – Perceived as honest and reliable,
              treats others with dignity, respect; follows through
              on safety commitments.
              Action Orientation – Performance oriented,
              proactive in reducing exposure; persistent solving
              safety problems.
              Communication – Actively keeps all people
              informed about relevant safety information and
              the big safety picture, as well as details.
©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Leadership Best Practices
             Collaboration – Promotes cooperation and
             collaboration to solve safety problems.
             Feedback and Recognition – Gives positive
             feedback about good safety performance, publicly
             recognizing safety contributions of others and
             celebrates safety success.

             Accountability – Communicates clear safety
             roles and responsibilities, ensures people receive
             frequent, fair appraisal of efforts and results; holds
             people accountable for their responsibilities.


©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Best Practices Composite Workshop Percentile
                                                                             UAE Organization.




©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Safety Leadership Model




©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Transformational Leadership
           Dimensions

             •      Inspiring – Painting a picture for people about where you
                    see the organisation going, and helping them see (and
                    become enthused about) their role in that future state.

             •      Influencing – Affecting the performance of those around
                    you by acting in ways that build respect, trust, and admiration.

             •      Challenging – Helping people to change their paradigms
                    about how things are done and to think creatively about how
                    to do things differently.

             •      Engaging – Helping each individual be successful, such as
                    by coaching, mentoring, providing feedback, etc.


©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Lead with Safety…

           •      It drives safety results.
           •      It is “the right thing to do.”
           •      It demonstrates caring and concern.
           •      Excellent safety performance tends to generalise.
           •      It makes good business sense.
           •      It builds a culture of commitment rather than a
                  culture of compliance.




©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
teg.matthews@bstsolutions.com
                                                    +971 50 272 9760

                                                    stuart.johnston@bstsolutions.com
                                                    +971 50 149 8944

                                                    Please join the debate:
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                                                    BBS Group

                                                                                                                                          Stuart Johnston
                                                                                                                                  Business Development- ME

                                                                                                                          Behavioral Science Technology, Inc.

©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Reserve




                                                                                                                                                                  Teg Matthews
                                                                                                                            Senior Advisor and Head of Business Development- EMEA

                                                                                                                                                Behavioral Science Technology, Inc.


©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
Best Practices Composite Results

                                         Vision


                                 Credibility


             Action Orientation


                 Communication


                         Collaboration


Feedback & Recognition


                      Accountability

                                                           0                                 20                             40          60     80   100

                                                                                            Direct Report                        Peer   Self
  ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
  be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
®
           BST
     • Founded in 1979
     • Offices globally
     • 180 Employees
     • > 3,000 Customers
       > 50 Countries, 30
       Languages
     • Global contracts
     • Regionally clients
       throughout GCC


            BST helps clients achieve world-
            class safety performance by
            aligning their people, processes
            and metrics on reducing
            exposure in the workplace.
©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not
be used for training, modified or reproduced, or used outside of your organization without written permission from BST.

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Stuart Johnston - Leading with Safety - the Path to Excellence

  • 1. Leading with Safety: The path to excellence. Stuart Johnston Business Development- ME Behavioral Science Technology, Inc. ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 2. ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 3. Why is leadership important? 72% All Sites 62% 63% Percent Improvement in Incident Rate Top 25% 55% 52% 46% 47% 45% 33% 25% Year 1 Year 2 Year 3 Year 4 Year 5 Krause, Seymour, and Sloat, “Long-term evaluation of a behaviour-based method for improving safety performance. A meta-analysis of 73 interrupted time series replications” Safety Science, Vd. 32, 1999, pp. 1-18. ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 4. “One of the most important things for leaders to keep in mind is that, while we naturally tend to judge ourselves by our intent, others will naturally tend to judge us by our actions.” Jac Cuney, Senior VP McDonnell Douglas Corporation ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 5. Blueprint for Safety Transformation™ Model ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 6. Safety Leadership Model ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 7. Result OCDI Study Result OCDI Study TICR – .8 Overall Percentile by Scale TICR – 1.4 Overall Percentile by Scale 92 98 88 88 94 83 83 84 89 87 89 87 86 86 83 Percentile Score 68 Overall Lower Quartile (25th Percentile) Median (50th Percentile) 41 Upper Quartile (75th Percentile) 31 PJ LMX MC POS TW WGR OVS UC AO PJ LMX MC POS TW WGR OVS UC AO Result OCDI Study Result OCDI Study TICR – 4.2 Overall Percentile by Scale Overall Percentile by Scale TICR – 7.8 88 84 59 Percentile Score 61 44 43 30 29 25 22 18 16 17 17 10 7 8 6 PJ LMX MC POS TW WGR OVS UC AO PJ LMX MC POS TW WGR OVS UC AO ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 8. Safety Leadership Model ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 9. Leadership Best Practices Vision – Describes compelling and vivid picture of what desired safety state could/needs to be. Credibility – Perceived as honest and reliable, treats others with dignity, respect; follows through on safety commitments. Action Orientation – Performance oriented, proactive in reducing exposure; persistent solving safety problems. Communication – Actively keeps all people informed about relevant safety information and the big safety picture, as well as details. ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 10. Leadership Best Practices Collaboration – Promotes cooperation and collaboration to solve safety problems. Feedback and Recognition – Gives positive feedback about good safety performance, publicly recognizing safety contributions of others and celebrates safety success. Accountability – Communicates clear safety roles and responsibilities, ensures people receive frequent, fair appraisal of efforts and results; holds people accountable for their responsibilities. ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 11. Best Practices Composite Workshop Percentile UAE Organization. ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 12. Safety Leadership Model ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 13. Transformational Leadership Dimensions • Inspiring – Painting a picture for people about where you see the organisation going, and helping them see (and become enthused about) their role in that future state. • Influencing – Affecting the performance of those around you by acting in ways that build respect, trust, and admiration. • Challenging – Helping people to change their paradigms about how things are done and to think creatively about how to do things differently. • Engaging – Helping each individual be successful, such as by coaching, mentoring, providing feedback, etc. ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 14. Lead with Safety… • It drives safety results. • It is “the right thing to do.” • It demonstrates caring and concern. • Excellent safety performance tends to generalise. • It makes good business sense. • It builds a culture of commitment rather than a culture of compliance. ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 15. teg.matthews@bstsolutions.com +971 50 272 9760 stuart.johnston@bstsolutions.com +971 50 149 8944 Please join the debate: LinkedIn BBS Group Stuart Johnston Business Development- ME Behavioral Science Technology, Inc. ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 16. Reserve Teg Matthews Senior Advisor and Head of Business Development- EMEA Behavioral Science Technology, Inc. ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 17. Best Practices Composite Results Vision Credibility Action Orientation Communication Collaboration Feedback & Recognition Accountability 0 20 40 60 80 100 Direct Report Peer Self ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.
  • 18. ® BST • Founded in 1979 • Offices globally • 180 Employees • > 3,000 Customers > 50 Countries, 30 Languages • Global contracts • Regionally clients throughout GCC BST helps clients achieve world- class safety performance by aligning their people, processes and metrics on reducing exposure in the workplace. ©2011 BST. All rights reserved. This information is provided for informational use within your organization. It may not be used for training, modified or reproduced, or used outside of your organization without written permission from BST.