Loida Sumayo Bacalla was employed by STREAM INTERNATIONAL GLOBAL SERVICES PHILIPPINES, INC. from April 2011 to November 2013 as a Customer Sales Professional I, receiving a monthly salary of PHP10,000 and allowance of PHP3,000. She was also entitled to bonuses, incentives, leaves and welfare benefits provided by the company to its employees. This certification was issued at Mrs. Bacalla's request to serve for any legal purposes.