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RESEARCH
COMPANY
COMPANY INFO

• Specializes in higher education for working adults seeking career advancement.
• Accredited by the Middle States Commission on Higher Education.
• Owned by Strayer Education.
• Advertising/marketing spending $76.2M i n 2008.



     Earnings per Share (09)      $7.60                 Students       54,000

          Revenue (09)          $511.9M                 Campuses     85 + online

        Net Income (09)         $105.1M                 Location      18 states
Student Enrollment                   Revenue (in millions)
60000                                  600

                              54,300
                                                                   511.9
45000                                  450
                   44,600
                                                          396.3
         36,100
30000                                  300       318


15000                                  150


    0                                    0
          2007      2008       2009              2007     2008     2009



         Net Income (in millions)            Earnings per Share (in dollars)
  110                                    8
                            105.1                                   7.6
  82.5                                   6
                    80                                    5.67
   55     64.9                           4       4.47


  27.5                                   2


    0                                    0
          2007     2008     2009                 2007     2008     2009
GROWTH STRATEGY


 • Launch a new campaign in 2011 to re-brand the school.
 • Develop a new theme/positioning and targeting strategy:
  Hard-Earned Respect for Tenacious Winners

 • Expanding its physical locations each year to penetrate current
 markets better and expand into new markets.
BRAND POSITIONING
 Tagline: “We Fit Your Life”

 • Combines quality of a traditional university education with flexibility
 and convenience

 • Exists for one purpose – to provide adults with a higher education that
 opens the door to opportunity

 • Focused its messaging around being the right fit, and offering a
 supportive and flexible environment for adults
INDUSTRY
• Post-secondary education of working adults is a large, underserved, and highly
   attractive market

   • Attractive working adult market segment

   Education Level of U.S. Population over 25 years of age (187 million people)



                                                                         High school diploma,
                                                                              no degree
                                 College graduate

                                                       35%
                                                                   50%



                                                            15%

                                                   Less than
                                             high school diploma

Source: U.S. Bureau of Labor Statistics.
THE TARGET
THE TYPICAL STRAYER STUDENT


 • An employed working adult, with a family
 • 2/3 female
 • Attending classes part-time
 • Diverse in age, income, ethnicity, marital status
 • Average age is 35
 • At least high school/some college education
 • Employed; average income $60K
 • Takes two classes per quarter on nights, weekends, Online
Methods of Contact (in 2007)


                                         Walk-Ins
                           Phone Calls
                                           3%

                  Direct Mail
                                     10%
                                7%




                                                    80%   Internet




Perspective students contact the university to inquire information mostly though online
                                       methods.
ADVERTISING + MARKETING
Newspaper Ads
                   Broadcast         • Major papers:
                   • TV              main news & business section
                   • Radio           • Community college papers
                                     • Military papers


Out of Home
• Metro stations                                         Outreach
• Buses                                                  • Exhibitions at expos,
• Billboards                                               conferences, fairs
                             MARKETING
                                MIX


                                                   Social Media
         Internet                                  • Facebook (3,943 fans)
                                                   • Twitter (744 followers)
                                                   • YouTube

                             Direct Mail
Tagline: “We Fit Your Life”

      “Just Like Me”          “Personal Touch”   “Reading of Names”
       commercial               commercial           commercial




     “Windows”                 “Doors”              “Anthem”
     commercial               commercial           commercial
NEWSPAPER




                                                                    “Educating working adults for
 “I’ve received a promotion                                                  115 years”
every year since graduating.”



                                “You’d be surprised how far you                                      “Earn your MBA when,
                                can go with just a few quarters.”                                   where and how you want.”
MAGAZINE




OUTDOOR
SOCIAL MEDIA
COMPETITORS
TOP COMPETITORS
Ad Campaign: “An Educated World Is a Better World”




Online Presence
PRINT
OUTDOOR
PRINT




Online Presence
TV
       “Your Time”
       commercial




      “What If”
     commercial
Marketing Mix
                              Enrollment (09)           55K
  • Internet                   Revenue (09)            $1.4M
  • TV
  • Radio                     Net Income (09)          $165K
  • Direct Mail
  • Magazines/Newspapers
                           Earnings per Share (09)     $2.28
  • Telemarketing
                                 Campuses            94 + online




Online Presence
PRINT
TV
Marketing Mix:
 • Internet                                                       Enrollment (09)        34K
 • Print
 • Radio                                                           Revenue (09)         $334.6M
 • Direct Mail
 • Seminars & trade shows                                        Net Income (09)        $42.6K
 • Corporate, healthcare, US Armed Forces and
 educational relationships
                                                              Marketing Expenses (09)    $99K
 * Online advertising (targeted, direct, search and through
 aggregators) currently generates the largest volume of
 prospective learners.



Online Presence
COMMERCIAL




PRINT
CATHERINE SCRUGGS


  Manager of Brand Strategy and Creative Services
Education:
  2004 — 2007 Strayer University MBA , Marketing (with Honors),
  1983 — 1988 University of Delaware



Work:
  Strayer University (has been with Strayer for almost 13 years.)
  2008 – Present Manager of Brand Strategy and Creative Services
  2004 – 2008      Production Manager
  2000 – 2004      Creative Manager
  1997 – 2000      Graphic Artist

   • Since joining Strayer University as a graphic artist, she has created and executed brand strategies that encompassed Strayer’s
   rebranding effort when Strayer College became Strayer University, when it unfolded its online program, and created a global
   presence.
   • Has seen the University grow from 9 campus location to 85 in over 32 markets.
   Lucid Design
   Freelance graphic designer



Personal:
   • Has 2 daughters
   • Lives in Arlington,VA
   • Nominated for International Brand Master 2009 by the Educational Marketing Group - was a finalist but not a
   winner.

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Strayer research

  • 3. COMPANY INFO • Specializes in higher education for working adults seeking career advancement. • Accredited by the Middle States Commission on Higher Education. • Owned by Strayer Education. • Advertising/marketing spending $76.2M i n 2008. Earnings per Share (09) $7.60 Students 54,000 Revenue (09) $511.9M Campuses 85 + online Net Income (09) $105.1M Location 18 states
  • 4. Student Enrollment Revenue (in millions) 60000 600 54,300 511.9 45000 450 44,600 396.3 36,100 30000 300 318 15000 150 0 0 2007 2008 2009 2007 2008 2009 Net Income (in millions) Earnings per Share (in dollars) 110 8 105.1 7.6 82.5 6 80 5.67 55 64.9 4 4.47 27.5 2 0 0 2007 2008 2009 2007 2008 2009
  • 5. GROWTH STRATEGY • Launch a new campaign in 2011 to re-brand the school. • Develop a new theme/positioning and targeting strategy: Hard-Earned Respect for Tenacious Winners • Expanding its physical locations each year to penetrate current markets better and expand into new markets.
  • 6. BRAND POSITIONING Tagline: “We Fit Your Life” • Combines quality of a traditional university education with flexibility and convenience • Exists for one purpose – to provide adults with a higher education that opens the door to opportunity • Focused its messaging around being the right fit, and offering a supportive and flexible environment for adults
  • 8. • Post-secondary education of working adults is a large, underserved, and highly attractive market • Attractive working adult market segment Education Level of U.S. Population over 25 years of age (187 million people) High school diploma, no degree College graduate 35% 50% 15% Less than high school diploma Source: U.S. Bureau of Labor Statistics.
  • 10. THE TYPICAL STRAYER STUDENT • An employed working adult, with a family • 2/3 female • Attending classes part-time • Diverse in age, income, ethnicity, marital status • Average age is 35 • At least high school/some college education • Employed; average income $60K • Takes two classes per quarter on nights, weekends, Online
  • 11. Methods of Contact (in 2007) Walk-Ins Phone Calls 3% Direct Mail 10% 7% 80% Internet Perspective students contact the university to inquire information mostly though online methods.
  • 13. Newspaper Ads Broadcast • Major papers: • TV main news & business section • Radio • Community college papers • Military papers Out of Home • Metro stations Outreach • Buses • Exhibitions at expos, • Billboards conferences, fairs MARKETING MIX Social Media Internet • Facebook (3,943 fans) • Twitter (744 followers) • YouTube Direct Mail
  • 14. Tagline: “We Fit Your Life” “Just Like Me” “Personal Touch” “Reading of Names” commercial commercial commercial “Windows” “Doors” “Anthem” commercial commercial commercial
  • 15. NEWSPAPER “Educating working adults for “I’ve received a promotion 115 years” every year since graduating.” “You’d be surprised how far you “Earn your MBA when, can go with just a few quarters.” where and how you want.”
  • 20. Ad Campaign: “An Educated World Is a Better World” Online Presence
  • 21. PRINT
  • 24. TV “Your Time” commercial “What If” commercial
  • 25. Marketing Mix Enrollment (09) 55K • Internet Revenue (09) $1.4M • TV • Radio Net Income (09) $165K • Direct Mail • Magazines/Newspapers Earnings per Share (09) $2.28 • Telemarketing Campuses 94 + online Online Presence
  • 26. PRINT
  • 27. TV
  • 28. Marketing Mix: • Internet Enrollment (09) 34K • Print • Radio Revenue (09) $334.6M • Direct Mail • Seminars & trade shows Net Income (09) $42.6K • Corporate, healthcare, US Armed Forces and educational relationships Marketing Expenses (09) $99K * Online advertising (targeted, direct, search and through aggregators) currently generates the largest volume of prospective learners. Online Presence
  • 30. CATHERINE SCRUGGS Manager of Brand Strategy and Creative Services
  • 31. Education: 2004 — 2007 Strayer University MBA , Marketing (with Honors), 1983 — 1988 University of Delaware Work: Strayer University (has been with Strayer for almost 13 years.) 2008 – Present Manager of Brand Strategy and Creative Services 2004 – 2008 Production Manager 2000 – 2004 Creative Manager 1997 – 2000 Graphic Artist • Since joining Strayer University as a graphic artist, she has created and executed brand strategies that encompassed Strayer’s rebranding effort when Strayer College became Strayer University, when it unfolded its online program, and created a global presence. • Has seen the University grow from 9 campus location to 85 in over 32 markets. Lucid Design Freelance graphic designer Personal: • Has 2 daughters • Lives in Arlington,VA • Nominated for International Brand Master 2009 by the Educational Marketing Group - was a finalist but not a winner.

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