rhr Hotel at Selayang Housekeeping Department Community Service subject

1. Storyboard Template
Storyline of Commercial Video
rhr Hotel at Selayang
Housekeeping Department
Community Service 2021
By DPS/DCA

2. 1
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 1 Shot No. 4s Scene No. 2 Shot No. 5s Scene No. 3 Shot No. 3s
Opener (text) (text)
Title: Housekeeping Department Group: DPS / DCA
Looking for a comfortable place to stay in
Selayang? (2s)
Address: Lot 17, Selayang 18, Persiaran 3,
Bandar Baru Selayang, 68100, Batu Caves,
Selangor, Malaysia
Telephone: +603-6127 7755
Fax: +603-6127 6677
Website: https://www.rhrhotelselayang.com/
RHR Hotel Selayang could be the best choice for
you. (2s)
Strategically located in Kuala Lumpur, our hotel
brings the city's attractions closer to you!
hotel information to be displayed at the bottom
with background music

3. 2
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 4 Shot No. 2s Scene No. 5 Shot No. 2s Scene No. 6 Shot No.
Title: Housekeeping Department Group: DPS / DCA
an overview of hotel (video)
> zoom in
Batu Caves (pic) Genting Highlands (pic)

4. 3
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 7 Shot No. Scene No. 8 Shot No. Scene No. 9 Shot No.
Title: Housekeeping Department Group: DPS/DCA
focus on the brand of the hotel guest entering into the lobby area

5. 4
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 10 Shot No. Scene No. 11 Shot No. Scene No. 12 Shot No.
Title: Housekeeping Department Group: DPS/DCA
check screening to follow SOP procedure
hotel staff welcoming guest

6. 5
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 13 Shot No. Scene No. 14 Shot No. Scene No. 15 Shot No.
Title: Housekeeping Department Group: DPS/DCA
Our hotel emphasizes on the importance of
hygiene in the effort of overcoming Covid-19. Social distancing is implemented here.

7. 6
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 16 Shot No. Scene No. 17 Shot No. Scene No. 18 Shot No. 2s
Title: Housekeeping Department Group: DPS/DCA
lobby area (pic)
- to include the side for wider view

8. 7
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 19 Shot No. 2s Scene No. 20 Shot No. Scene No. 21 Shot No.
Title: Housekeeping Department Group: DPS/DCA
lobby area (video) - cancel (Kajang) going the hotel room (video)

9. 8
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 22 Shot No. Scene No. 23 Shot No. Scene No. 24 Shot No.
,
Title: Housekeeping Department Group: DPS/DCA
scan the room card before enter opening the hotel room door viewing the hotel room (video)
Step into a wonderful, clean and relaxing room
prepared for you by our housekeeping staff.

10. 9
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 25 Shot No. Scene No. 26 Shot No. Scene No. 27 Shot No.
(video to request) (video to request)
Title: Housekeeping Department Group: DPS/DCA
video highlighting the design of the balcony and
how it will always be in a clean condition
- Alleviate the stress of your day by relaxing at
our pristine, intricately designed balcony.
- Complete with comfortable furniture, you can
unwind while overlooking a unique view.
video showing a guest is leaving the room for the
day and passes by a housekeeping staff who is
wearing a mask and pushing a cleaning cart
video showing the guest passes by a
housekeeping staff who is wearing a mask
and pushing a cleaning cart.

11. 10
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 28 Shot No. Scene No. 29 Shot No. 2s Scene No. 30 Shot No. 2s
(video to request)
Title: Housekeeping Department Group: DPS/DCA
video showing the housekeeping staff wore with
personal protective equipment enters the room
and starts cleaning and sanitizing it. Housekeeping Department’s Responsibility (pic) close up to the coffee and tea maker >180° turn
Housekeeping Department’s Responsibility (pic)

12. 11
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 31 Shot No. 2s Scene No. 32 Shot No. 2s Scene No. 33 Shot No. 2s
Title: Housekeeping Department Group: DPS/DCA
close up to beds junior suite (pic)
It is our duty to ensure a comfortable and
hygienic stay for our hotel guest
Housekeeping Department’s Responsibility (pic)
Housekeeping Department’s Responsibility (pic)

13. 12
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 34 Shot No. 2s Scene No. 35 Shot No. 2s Scene No. 36 Shot No. 2s
Title: Housekeeping Department Group: DPS/DCA
family room (pic)
>180° turn
Every inch of RHR Hotel Selayang rooms is
cleaned and inspected according to the
standards.
Every inch of RHR Hotel Selayang rooms is
cleaned and inspected according to the
standards. close up to the bed (pic)
Every inch of RHR Hotel Selayang rooms is
cleaned and inspected according to the
standards.

14. 13
MPU 2412 Community Services Project – Template For Video Storyboards
Title: : Housekeeping Department Group: DPS/DCA
Scene No. 37 Shot No. Scene No. 38 Shot No. Scene No. 39 Shot No.
clean toilet area (video)
> move up
High Quality amenities are provided in the hotel
rooms.
High Quality amenities are provided in the hotel
rooms.
High Quality amenities are provided in the hotel
rooms.
clean shower room (video)
> move up

15. 14
MPU 2412 Community Services Project – Template For Video Storyboards
Title: Housekeeping Department Group: DPS/DCA
Scene No. 40 Shot No. Scene No. 41 Shot No. Scene No. 42 Shot No.
shower heads (video)
High Quality amenities are provided in the hotel
rooms.
clean wash basin area
(video) > move up
High Quality amenities are provided in the hotel
rooms.
High Quality amenities are provided in the hotel
rooms.

16. 15
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 43 Shot No. Scene No. 44 Shot No. 2s Scene No. 45 Shot No.
Title: Housekeeping Department Group: DPS/DCA
(video) > zoom out (pic) To suggest including a sanitizer
All facilities and common areas are maintained.
escalator cleaning (video)
High Quality amenities are provided in the hotel
Rooms.
High Quality amenities are provided in the hotel
rooms.

17. 16
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 46 Shot No. Scene No. 47 Shot No. Scene No. 48 Shot No. 5s
Title: Housekeeping Department Group: DPS/DCA
counter cleaning (video)
All facilities and common areas are maintained.
All facilities and common areas are maintained.
Room is very clean and neat!
Simple and nice!
Friendly staff!
Worth it! Value for money!
four rooms in a photo like collage (pic)
- picture will be appeared first, then the customer
satisfaction in text will then be appeared from
small to big in the middle of each picture.

18. 17
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 49 Shot No. 5s Scene No. 50 Shot No. 3s Scene No. 51 Shot No. 3s
(text) (text)
Title: Housekeeping Department Group: DPS/DCA
Your comfort is our priority!
We, at RHR Hotel Selayang, strive to do our best to
ensure that we can provide you with the best of
service as we prioritise your satisfaction above all.
Look forward to an enjoyable time once you
stay at RHR Hotel! hotel staff (pic)

19. 18
MPU 2412 Community Services Project – Template For Video Storyboards
Scene No. 52 Shot No. 3s Scene No. Shot No. Scene No. Shot No.
Title: Housekeeping Department Group: DPS/DCA
hotel logo (pic)

20. 19
MPU 2412 Community Services Project – Template For Video Storyboards
Opener RHR Hotel Selayang is strategically located in Kuala Lumpur with various attractions such as Batu Caves and
Genting Highland, so customers can have an enjoyable time and return to RHR Hotel Selayang to unwind once
their day comes to an end.
The video will be displayed in text:
Looking for a hotel in Selayang with a reasonable price?
This hotel might be the ideal place to stay in during your visit to Selayang!
Aims Housekeeping provides a clean, comfortable and safe environment at the highest standard in a hotel. A room can be
sold only when housekeeping has released as clean and vacant. The entire visible area must be clean to welcome
guests. This is the main reason why housekeeping is considered as the backbone of a hotel.
To interpret it in the video, the interior of the room and housekeeping department are introduced and to see their
connection with the photos and videos.
Subtitle:
Housekeeping Department’s Responsibility
It is our duty to ensure a comfortable and hygienic stay for our hotel guest.
- Every inch of RHR Hotel rooms is cleaned and inspected according to the standards
- High Quality amenities are provided in the hotel rooms
- All facilities and common areas are maintained
Your comfort is our priority!
Problems
Statement
Covid-19 Precaution and Safety Measure
- Staff (Protective Clothes) during housekeeping
- Hotel Sanitization/Disinfection Procedure
Solutions Disinfectant is used to clean the hotel. Furthermore, guests are provided with hand sanitizer, social distancing
Measures are in place, and hotel staff wear personal protective equipment.
Scene 9 - 17 are used to demonstrate this part.

21. 20
MPU 2412 Community Services Project – Template For Video Storyboards
Storyboarding
Tools
/ Materials
- Four videos extracted from the hotel and a customer
Overview of hotel https://youtu.be/aSj_pk2lf5c
Embracing the new normal https://www.facebook.com/1908774089382884/videos/272954587354728
Lobby https://youtu.be/0zqBcWkao7E
Toilet https://youtu.be/cJvKiJGiOMs
- Hotel pictures are taken from booking hotel websites like Agoda and Expedia.
- Pictures of landmark and attraction places are taken from various websites.
- Canva will be used for the template (as video base with pink colour like hotel logo colour), the decorations and texts
(in white), and download in mp4.
- Microsoft PowerPoint will be used to insert the animation effect for the text in the scene 48
- CapCut will be used for video cropping, the animation effect (different scenes), background music (throughout the
video) and sound effect (beginning and end).
Video Duration
(Estimated)
3 minutes
Video Style A mixture of live action video, typography video and photo montage