SlideShare a Scribd company logo
 
Mother’s Day
Bronson Arroyo July 25, 2010 Perez, Larkin, Sparky, Bench December 7 th , 2009
 
Adam  - “I can’t believe it!”
Jersey Mike’s Plano #1 August 2008
 
 
Robert Wooten, Steve Zeigler, Adam Zeigler June 2009
Fresh Baked Bread Daily
 
Freshly Sliced Meats and Cheeses made to your order!
Robert slicing a sub during Grand Opening Store #2
Sprinkle Dance, how fast can we get this catering out?
 
We continuously train & test to ensure consistency
Adam all smiles at the register! Thank you & appreciate you coming in today!
Robert , Steve & Matt Robert, Adon, Scott, Jacob, Zak
Box Lunches & Party Trays are our specialty
Organizations have raised over $10,000 at Jersey Mike’s Plano/Frisco Stores
Tornado Jr. Hockey Club Texas Legends NBA D-League
Subs for scholarship kids @ Nancy Lieberman’s Basketball Camp
Jersey Mike’s Plano raised $6,700 for WOKC & $1,800 for Minnie’s Food Pantry,  In total over $12,000 in cash & subs donated in 18 months
My amazing kids – Ayrica & Adam
Jersey Mike’s Numero Uno
15016           15016 Company %+/-   1 2 3 4 5 % % % Quality 0 0 0 1 32 99.4% 90.9% 9.34% Fresh 0 0 0 1 32 99.4% 93.2% 6.19% Clean 0 0 0 3 30 98.2% 89.8% 8.38% Value 0 0 3 2 28 95.2% 85.0% 10.15% Friendly 0 0 0 1 32 99.4% 89.9% 9.49% Prompt 0 0 0 1 32 99.4% 89.8% 9.59% Experience 0 0 0 2 31 98.8% 87.9% 10.89%                   Overall      3 11 217 98.5% 89.5% 9.03% 15013           15013 Company %+/-   1 2 3 4 5 % % % Quality 0 0 0 9 30 95.4% 90.2% 5.75% Fresh 0 0 0 7 32 96.4% 92.5% 3.91% Clean 0 0 1 8 29 94.7% 89.9% 4.84% Value 0 0 2 10 27 92.8% 84.2% 8.62% Friendly 1 0 4 7 28 90.5% 90.9% -0.40% Prompt 2 1 0 4 32 92.3% 90.7% 1.61% Experience 1 2 0 8 28 90.8% 90.7% 0.07%                   Overall  4 3 7 53 206 93.3% 88.1% 5.16% Combined           Both  Company %+/-   1 2 3 4 5 % % % Quality 0 0 0 10 62 97.2% 90.2% 7.79% Fresh 0 0 0 8 64 97.8% 92.5% 5.28% Clean 0 0 1 11 59 96.3% 89.9% 6.44% Value 0 0 5 12 55 93.9% 84.2% 9.69% Friendly 1 0 4 8 60 94.5% 90.9% 3.62% Prompt 2 1 0 5 64 95.6% 90.7% 4.86% Experience 1 2 0 10 59 94.4% 90.7% 3.74%                   Overall  4 3 10 64 423 95.7% 88.1% 7.57%
Facebook – Jersey Mikes Subs Plano Texas Blogger – jerseymikessubsplano.blogspot.com/ Twitter – SubsFrisco Foursquare – Jersey Mike’s Plano or Steve Zeigler Yelp – Jersey Mike’s Plano Corporate site - www.jerseymikes.com Linked In – Steve Zeigler
Owner Steve Zeigler with a Giant #13 Original Italian Sub (2lbs!)

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Steve Zeigler & Jersey Mike\'s Subs

  • 1.  
  • 3. Bronson Arroyo July 25, 2010 Perez, Larkin, Sparky, Bench December 7 th , 2009
  • 4.  
  • 5. Adam - “I can’t believe it!”
  • 6. Jersey Mike’s Plano #1 August 2008
  • 7.  
  • 8.  
  • 9. Robert Wooten, Steve Zeigler, Adam Zeigler June 2009
  • 11.  
  • 12. Freshly Sliced Meats and Cheeses made to your order!
  • 13. Robert slicing a sub during Grand Opening Store #2
  • 14. Sprinkle Dance, how fast can we get this catering out?
  • 15.  
  • 16. We continuously train & test to ensure consistency
  • 17. Adam all smiles at the register! Thank you & appreciate you coming in today!
  • 18. Robert , Steve & Matt Robert, Adon, Scott, Jacob, Zak
  • 19. Box Lunches & Party Trays are our specialty
  • 20. Organizations have raised over $10,000 at Jersey Mike’s Plano/Frisco Stores
  • 21. Tornado Jr. Hockey Club Texas Legends NBA D-League
  • 22. Subs for scholarship kids @ Nancy Lieberman’s Basketball Camp
  • 23. Jersey Mike’s Plano raised $6,700 for WOKC & $1,800 for Minnie’s Food Pantry, In total over $12,000 in cash & subs donated in 18 months
  • 24. My amazing kids – Ayrica & Adam
  • 26. 15016           15016 Company %+/-   1 2 3 4 5 % % % Quality 0 0 0 1 32 99.4% 90.9% 9.34% Fresh 0 0 0 1 32 99.4% 93.2% 6.19% Clean 0 0 0 3 30 98.2% 89.8% 8.38% Value 0 0 3 2 28 95.2% 85.0% 10.15% Friendly 0 0 0 1 32 99.4% 89.9% 9.49% Prompt 0 0 0 1 32 99.4% 89.8% 9.59% Experience 0 0 0 2 31 98.8% 87.9% 10.89%                   Overall     3 11 217 98.5% 89.5% 9.03% 15013           15013 Company %+/-   1 2 3 4 5 % % % Quality 0 0 0 9 30 95.4% 90.2% 5.75% Fresh 0 0 0 7 32 96.4% 92.5% 3.91% Clean 0 0 1 8 29 94.7% 89.9% 4.84% Value 0 0 2 10 27 92.8% 84.2% 8.62% Friendly 1 0 4 7 28 90.5% 90.9% -0.40% Prompt 2 1 0 4 32 92.3% 90.7% 1.61% Experience 1 2 0 8 28 90.8% 90.7% 0.07%                   Overall 4 3 7 53 206 93.3% 88.1% 5.16% Combined           Both Company %+/-   1 2 3 4 5 % % % Quality 0 0 0 10 62 97.2% 90.2% 7.79% Fresh 0 0 0 8 64 97.8% 92.5% 5.28% Clean 0 0 1 11 59 96.3% 89.9% 6.44% Value 0 0 5 12 55 93.9% 84.2% 9.69% Friendly 1 0 4 8 60 94.5% 90.9% 3.62% Prompt 2 1 0 5 64 95.6% 90.7% 4.86% Experience 1 2 0 10 59 94.4% 90.7% 3.74%                   Overall 4 3 10 64 423 95.7% 88.1% 7.57%
  • 27. Facebook – Jersey Mikes Subs Plano Texas Blogger – jerseymikessubsplano.blogspot.com/ Twitter – SubsFrisco Foursquare – Jersey Mike’s Plano or Steve Zeigler Yelp – Jersey Mike’s Plano Corporate site - www.jerseymikes.com Linked In – Steve Zeigler
  • 28. Owner Steve Zeigler with a Giant #13 Original Italian Sub (2lbs!)

Editor's Notes

  1. Good Morning – You know me as Steve Zeigler or Jersey Mike, I answer to both. Let’s get to know Steve a little better shall we.
  2. Steve is a family man with his wife of 29 years Kelly, daughter Ayrica, son Adam, and mother now a texan just 2 miles away much to Kelly’s delight
  3. When not slinging subs, Steve is an avid Reds fan, here he is with Bronson Arroyo Reds Pitcher in Houston on 7/25 4 HOF’s at Reds Fest in Cincy this December
  4. Thanks to ebay, collecting Reds Memorabilia has become easy, 2 rooms of the house are devoted to such. Over 75 bobbleheads, 10 Wheaties boxes, 30 something signed balls, 10 signed framed pictures, over 500 pcs. Of Johnny Bench items and a close to a Million baseball cards
  5. College sports is a love as well, both kids went to BU and we are fans, here is Adam after the St. Mary’s basketball game and a birth in the Elite 8
  6. After corporate life Steve and Adam went into the sub business in Plano Texas, opening the first shop in Oct 2009
  7. Jersey Mike’s is a franchise with 475 stores serving Authentic Northeastern style subs
  8. Jersey Mike’s is a franchise with 475 stores serving Authentic Northeastern style subs
  9. The team has 3 partners – Adam’s best friend has joined in our endeavor and has an equity partnership
  10. At Jersey Mike’s we prep all components of the sub on a daily basis, beginning at 7AM in the morning with the bread baking….all veggies are sliced & cookies baked, ready to open by 10AM.
  11. Without customers JM does not exist, our goal is to greet every guest as though they are coming to our home, as it should be, we spend more time here than at home. A smile, welcome, & thank you go a long way in developing a great relationship & loyal following
  12. All cheeses and meats are sliced fresh daily, straight from the meatcase, all top quality butcher quality meats not found in the local mercantile. The formula has worked since 1956
  13. Order at the slicer and the process begins, note Robert is looking at the customer and beginning the banter
  14. Sprinkiling is next, here is a catering order and a two man team is doing the sprinkle dance prior to store opening. Mike’s Way – Onions, lettuce, tomato, red wine vinegar, olive oil blend, & oregano!
  15. It takes 5 to run an efficient lunch when busy, our record 91 tickets, everyone has a job; but, teamwork is the key to pushing through 91 tickets
  16. Constant coaching & training ensures consistency across our stores and brand…..perfect lettuce & of course 2 ounces of the red wine vinegar and olive oil blend….
  17. Met by a smile at the register and a hearty thank you before you leave, we like it.
  18. Without the right team, the process won’t work, we hire people that make eye contact, smile and can carry on a conversation all while doing their job efficiently.
  19. Many don’t realize that we cater, any event, big or small, less than 24 hours notice is necessary….Record 365 boxed lunches delivered by 10:30 AM
  20. This is the Dynamos 15U soccer team, great girls…..need to work on their table cleaning skills!
  21. We love sports and support our Frisco teams, including the RoughRiders with food for the game day staff
  22. Supporting local causes – yes we do, even helping out the world’s greatest female athlete of all time
  23. Giving back – Look at the numbers
  24. Back to family, Ayrica is always willing to help out Dad & her little brother for special events
  25. Adon – grill master says
  26. How do we rate? 504 responses in 2010 through 7/31 in 7 categories Overall Jersey Mike’s Plano/Frisco = 95.7% combined score vs. JM 90.9%
  27. Where to find JM Frisco/Plano
  28. Finally – it all adds up to being voted best sub in Plano!