RTC/CLM 5.0 Adoption Paths: Deploying in 16 Steps

SDP19
© 2011 IBM Corporation
Deploying Rational Team Concert
and possible Adoption Paths of
CLM 5.0
Stéphane Leroy | Rational Emerging Technologies Team
stephane.leroy@fr.ibm.com

Acknowledgments
This material is based on previous works :
 “Getting Started with RTC in 16 Steps” by Kai-Uwe Maetzel :
https://jazz.net/library/content/presentations/RSC2009/RSC2009_SDP20_Kai-UweMaetzel.pdf
 “Deploying RTC 2.x/3.x“ by Philippe Krief (Jumpstart material)
 Thanks to Daniel Toczala for providing review/enhancements to this presentation.
Document History:
June 2014:
- version modified to incorporate more links to the Deployment wiki (recommended topologies) and some links to DevOps Services.
2

Agenda
 Possible Deployment Adoption paths for RTC and CLM
 An Example of a successful RTC deployment
 Deploying in 16 steps
 How Rational supports your deployment

 This presentation is focusing on RTC… but gives some
insights for CLM adoption as well.
Collaborative Lifecycle Management (CLM)

 Team advisor for defining / refining “rules”
and enabling continuous improvement
 Process enactment and enforcement
 In-context collaboration enables team members
to communicate in context of their work
 Single structure for project related artifacts
 World-class team on-boarding / offboarding
including team membership, sub-teams and
project inheritance
 Role-based operational control for flexible
definition of process and capabilities
Jazz Team Server
 Integrated stream management
 Component level baselines
 Server-based sandboxes
 Identifies component in streams
and available baselines
 ClearCase bridge, connector
SCM Work Items
 Defects, enhancements
and conversations
 View and share query results
 Support for approvals and
discussions
 Query editor interface
 ClearQuest bridge, connector
 Work item and change
set traceability
 Build definitions for team
and private builds
 Local or remote build servers
 Supports Ant and command
line tools
 Integration with Build Forge
Build
Agile Planning
Integrated release/iteration planning
Effort estimation & progress tracking taskboards
Out of the box agile process templates
Project Transparency
 Customizable web based dashboards
 Real time metrics and reports
 Project milestone tracking and status
Rational Team Concert: Core Components

Relationships between Core Components
Work
Items
Planning
BuildSCM
Dashboard
s
 Component specific viewlets
 Feeds entries
Artifact
linking
Build Engine
dependency

Team First
Members
Build
Release/
Iteration Plan
Work Categories
Streams
Events
Dashboard
has
integrates
defines
monitors
delivers
is responsible
generates
Process
Team follows
 Teams are functional, not necessarily organizational teams

Possible RTC Adoption Paths…
Governance first
Work Item Dashboard Planning SCM Build
Build first ( continuous testing & integration)
Work ItemDashboard PlanningSCM Build
Planning first
Work Item DashboardPlanning SCM Build
Development first
Work Item Dashboard PlanningSCM Build

Possible CLM Adoption Paths…
Governance first
Work Item Dashboard Planning SCM BuildRequirements Test Mgmt.
Planning first
Work Item DashboardPlanning SCM BuildRequirements Test Mgmt.
Build first (continuous testing & integration)
Work ItemDashboard PlanningSCM Build RequirementsTest Mgmt.
Development first
Work Item Dashboard PlanningSCM Build RequirementsTest Mgmt.
Requirements first
Work Item Dashboard Planning SCM BuildRequirements Test Mgmt.
Testing first
Work Item Dashboard Planning SCM BuildRequirementsTest Mgmt.

A “Real” Example of an RTC Deployment
11/YY 12/YY 01/YY+1 02/YY+1 03/YY+1 04/YY+1 05/YY+1 06/YY+1 07/YY+1 08/YY+1 09/YY+1 10/YY+1
Infrastructure Design and Implementation
RTC Process
RTC Pilots
Integrated Security RTC/TAM
Deployment @ Large (1000+ seats)
Environment Prereqs
Environment Availability
WAS-TAM Integration
Definitive Environment Availability
Traditional Process Design & Implementation
Traditional Process Pilot
New Process Pilot
New Process Design & Implementation
Security provisioning design & implementation
Work Item PlanningDashboard
Subcontractors
Governance
Custom Pilot

Check and Improve
RTC Infrastructure
Grow
Team’s
Usage of
RTC Functionality
Add Team,
Limited
RTC Functionality
Classical Rollout: Start Small and Grow
 Build up expertise in teams and leverage it for the on-boarding of new teams
 Don’t overstretch teams with too much adoption of new technology at once
Start new
release or
project
Create
Project
Area

Deploying in 16 steps
Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Adopt Planning Adopt SCM Adopt Build
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
Populate WIs Populate SCM
Work Item Dashboard Planning SCM Build
Plan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
Plan your URIs !
 Choose a stable public URI : it’s very
important !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 Setup an Infrastructure
 Reverse Proxy (key for growth)
 Application Server (Tomcat,
WebSphere)
 DB (DB2, Oracle, SQL Server)
 Setup (LDAP) User Management and
Create or Import users
 Define a Server Admin user
 Define a Backup & Recovery strategy
Plan your URIs !

CLM / RTC Server Topologies
 The Evaluation / one-server configuration places the Jazz Team Server
and CCM application plus all of the requisite components (database server
and application server) onto one physical server.
Evaluation / One-server configuration
Repository
Database
Application
Server
RTC

Guidance for deploying CLM
16
 For the Departmental or Enterprise topologies, refer to:
 The Deployment wiki
https://jazz.net/wiki/bin/view/Deployment/WebHome
 The «Standard deployment topologies overview » article
https://jazz.net/wiki/bin/view/Deployment/StandardTopologiesOverview

CLM / RTC Server Topologies (cont.)
 Idle Standby is a failover strategy for basic High Availability.
 The Idle Standby configuration provides for failover recovery to help ensure
minimal impact on business operations during planned or unplanned server outages
 The functionality requires the WebSphere Application Server.
RTC Idle Standby-Server configuration
Repository
Database
Application
Server
RTC
Application
Server
RTC
Primary server A
Backup server B
HTTP
Server

Rational Team Concert Server Topologies (FYI!)
 From the earliest days of building Jazz,
three of our key goals were:
 To quickly and easily get up and running
with Jazz-based products
 To reduce administrative tasks
 To scale up to support large
organizations but should also “scale
down” to support the needs of small
teams
 The Cloud:
 dramatic simplification of deploying and
managing Jazz-based products
 more flexible environment that scales up
or scales down based on an
organization’s usage needs.
 https://jazz.net/products/sandbox/
Jazz Platform
RTC
Also check DevOps Services:
https://hub.jazz.net/

User authentification
 The Jazz Team Server (JTS) runs in a secure
application server and requires authentication.
 The JTS uses a set of predefined roles that can be
assigned to users, for authorization to access specific
URLs or to perform specific low-level operations (e.g.
read, write, administer).
 The authentication itself is managed by the application
server :
 If a user fails to authenticate by providing a valid user id and
password, then the container rejects the request without the
request ever reaching the application.
 When the user successfully authenticates, the application
server subsequently forwards the request to the application
(Jazz Team Server in this case) for processing.
 Within the operation that processes the request, the application
checks that the user is assigned a role with requisite authority to
perform the operation.
 Authentication:
 Apache Tomcat user database
 Lightweight Directory Access Protocol (LDAP)
 a custom realm
 Setup wizard: https://clm.mycompany.com/jts/setup
Repository
Database
Application
Server RTC
User Realm
LDAP or
Tomcat
Application
Server
Authentification
Role Check
Repo Permission
(admin, reader, writer)

Authentication =
Mechanism to
verify identity
Application Server
RTC Repository
Repository
Authorization
= Permission to
access a
repository
Client Access
License (CAL)
Process-Level
Authorization =
Permission
to access Project &
Team Area
resources
RTC Project Area
Core Team
Web Team
Server Team
Core Application
Web Application
Server
Team Area(s) Workitem Category(s)
Authentication vs. Authorization

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 Deploy an Out-of-the-box Process Template
which is a good starting point.
 Define the Project Lead as the Project Admin
Plan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 Add missing Roles
 Configure Read Access rules
 Configure first Project Timeline & Iterations
 Review the follow-up actions for ‘generate team
invitation’
 Define the first Team and Invite the team members
Plan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 Define initial Work Item categories
 Review and adapt Work Item workflows
 Define shared work item queries
 Review work item preconditions and permissions
Plan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 Setup a Connector with your existing Work Item
system or
 Import Work Items from your existing system
Plan your URIs !

Connectors in Rational Team Concert
ClearCase
repository
Jazz
Repository
ClearQuest
repository
ClearQuest Synchronizer CQ
records with Jazz work items.
ClearCase Synchronizer CC
streams/branches with Jazz
streams.
Synchronizer
2-way data synchronization
Import
1-way data migration
CVS, SVN or
ClearCase
repository
CQ, Bugzilla
repositories
Jazz
Repository
SVN Bridge links work items with
change sets.
ClearCase Bridge links work items
with UCM activities.
ClearQuest Bridge links work items
with CQ requests.
ClearQuest
repository Jazz
Repository
ClearCase
or SVN
repository
Bridge
link creation and traversal
OSLC

Integrating with CLM
 Check available integrations : https://jazz.net/extend/integrations
26

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 The project and team dashboard are the key
tools for self-reflection and improvements.
 Encourage team members to define their personal
dashboards.
 If you cannot show on the dashboard what you
need to see you might have to revisit:
 your work item type definitions,
 your work item queries, and
 you might have to define your own work item
reports.
 Continuously update and improve your dashboards
Plan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 Start with Iteration Plans
 Configure top-level work item types for plans
 Provide the goal of the iteration in a free-form text
 Use the iteration plan to schedule the planned work
 Encourage team members to use the My Work view to
schedule their work
 Adopt work estimation and thus risk assessment
Plan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 Start with one stream owned by the project area
 Structure your code into Components
 Leverage linking of work items and change sets
 Define the preconditions for SCM deliver.
Plan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 Setup a Connector to your existing SCM system or
 Import code from your existing system
Plan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 Start with a periodic integration build that uses the
content of the team’s stream
 Leverage linking of work items and build results
 Leverage personal builds for team members
 Introduce a distinct work item type and queries to track
builds
 Leverage tags to classify builds
 Establish rules for “promoting” builds to releases
 Track the quality of builds on the dashboard
Plan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 Add new iterations
 Restructure iterations into nested iterations
 Adjust the start and end dates
 Adjust the process rules and permission settings
to fit the goals of the iteration
 Use iteration types for explicitly reusable process
configurations
 Use iteration types for all iterations, it makes
targeted customization much simpler
Plan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
Deploying in 16 steps  Continuously Improve
 Dashboards & reports
 Work items and work item categories
 Component, streams, flows
 Build types, schedules, build tracking
Plan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
Deploying in 16 steps  Refactor organizational structure:
 Categories, team dashboards, team streams,
team builds
 Each team has its own sandbox
 Repeat steps for the new team
Plan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 Configure project area to reify project leadership
and cross-team aspects
 Create a team and a project dashboard
 Create stream(s) to integrate the code
produced by the two teams
 Define the code integration process
 Roles and responsibilities
 Establish automated integration build(s)
 Use project release plans, iteration plans, ...
 Create work item categories for cross-team aspectsPlan your URIs !

Setup an
Infrastructure
Create a
Project Area
Customize
Dashboard
Grow the
Timeline
Improve
Project Setup
Add a
New Team
Setup Team
Collaboration
Revisit
Infrastructure
Customize
Process
Customize
Work Items
& Categories
 Can your infrastructure handle additional growth?
 Test & Tune your infrastructure
 Migrate database or application server
 Use LDAP for user management
 Separate DB from application server
 High availability
 Backup and restore
Plan your URIs !

Repeat the Cycle
Check and Improve
RTC Infrastructure
Grow
Team’s
Usage of
RTC Functionality
Add Team,
Limited
RTC Functionality

Summary
 RTC provides rich functionality : start small and adopt more over time.
 Same pattern applies to CLM : prioritize your needs and adopt more consequently over time.
 RTC/CLM supports the incremental growth of projects
 RTC/CLM scales from small teams to large teams of teams
 Don’t change your organization to be “compatible” with your originally chosen process
template. Customize and adapt RTC.
 Project leaders (and the teams) should become intimately familiar with RTC customization
and configuration capabilities.
 Jazz.net has in-depth information material for many of the touched issues

How Rational supports your deployment
Pre-sale activity Post-sale activity
Jazz.net community (http://jazz.net)
All members including the IBM development teams
Jazz Jumpstart
IBM Software Services Rational (ISSR)
Rational Customer Support
IBM Tech Representative
Deployment @ Large

RTC and access controls needs
41
 Access control handled at several granularity levels.
 Read & write protection scenarios addressed for both :
Source Control
Work-items
 Controlling access to source control in RTC (June 2012):
 https://jazz.net/library/article/215
 RTC 4.0: Access Groups usage and Work Items visibility (June 2012):
 https://jazz.net/library/article/837

Sharing project area process in RTC
42
 Ability to centralize process in one project area :
Instructions at
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.jazz.pla
tform.doc%2Ftopics%2Fc_sharing_project_area_process.html
Ensures that project areas across your organization use the same process.
Lowers process maintenance cost.
RTC 4.0 feature :
 sharing process among different project areas on different Jazz Team Servers :
Instructions at
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.jazz.pla
tform.doc%2Ftopics%2Ft_enabling_sharing_across_servers.html
 Video demo at : http://www.youtube.com/watch?v=a6PUSt0xNYs

RTC and Remote Teams
 For locations where network maybe slow :
 RTC has support for proxies using Apache squid
 Instructions at http://jazz.net/library/article/325
 Typical proxy server configuration
Enough RAM to load the largest set of files you are going to download
Enable Cache replacement policy on squid
Have plenty of disk space (2x or 3x the repository size)
43

RTC/CLM 5.0 Adoption Paths: Deploying in 16 Steps

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