SATURDAY’S
CONTENT
SOCIETY
Stefanos Karagos : XPLAIN.co : Design-Lobby Forum 2013
VISUAL CONTENT RULEs THE WORLD
Who
Stefanos Karagos
Information Alchemist
XPLAIN
The Leading Content Marketing Agency
hello!
@karagos xplain.co
I love facts
nowadays
a recession
Brands
are Suffering*
*Humans too…
Info-noise world
Internet vs web
tech vs humans
usability vs
aesthetics
Original vs clopy
designers vs
develo.designo.Imdo
ingevrything.uwant
The Long Story,Shrt
Full of Choices
A World
Has changed
The game
Has changed
Consumers’ behavior
Has changed
Consumers’ behavior
Tv no longer commands our full attention
Has changed
Consumers’ behavior
Has changed
Consumers’ behavior
Content!
Web is all about
Content!
User generated
95%
THEY ARE NOT
READING
in the Last 7 years!
Source: Media Bistro 2011
From 12’ to 5”
Attention span time dropped
Scanning…!
They are
Crap content
We are full of
Satisfaction &
Recommendation
Visual
Content
Customer
Experience
ConversationEngagement
Content’s impact
81%
of consumer purchase
decisions primarily
influenced by WOM
(McKinsey, 2011)
First
Moment of
Truth
Second
Moment of
Truth
Stimulus
Pre-shopping |
In-store | In-home
At shelf
In-store
Experience
Which becomes the
next person’s ZMOT
New mental model
Of marketing
Content is the King!
IT’S A VISUAL WORLD!
Of information transmitted to the Brain is visual, and visuals
are processed 60,000x faster in the brain than text
90%
Source: Forester CSO Insights 2012
Content is the King!
Only if You Treat it Like a King
visual
The BRAND
The MEDIA
And now what?
understand
IT’S A F-WORLD!
rule
3f
forthem
3f rule
funtastic
Fuckingawesome
understand
What motivates ppl
I Suggest Focusing On These Seven Key
Motivators During The Design Process
Social norms & social approval
What motivates ppl
We do things that we think will
be accepted by, and
acceptable to, our community
and social groups.

identity
What motivates ppl
We do things that are aligned
with our sense of identity, 

or how we perceive ourselves.
Morals & ethical beliefs
What motivates ppl
We tend to do things that are
aligned with our moral
judgements and how moral
we perceive ourselves to be.
reciprocity
What motivates ppl
We tend to do things for
others in response to receiving
a gift or a favor from them.

Task enjoyment
What motivates ppl
We may do a task simply
because we enjoy doing it.
Present bias
What motivates ppl
We do things that result in
immediate gratification rather than
waiting around for future benefits.

Loss aversion
What motivates ppl
We do things that allow us to avoid
the pain of losses, or at least delay
losses so they occur in the future.

My two cents
advice
Design
With motivation
in mind
it’s important to make sure the behavior
or activity you’re asking them to engage
in aligns with these key motivators.
if
Want
to survive
if
Want
to success
if
go
gounique
Source: BCG 2011
80% of CEOs Believe that
Users have Great Experience
with their Products.
80% of CEOs Believe that 

Users have Great Experience 

with their Products.
Only
of the Users believe so.
8% 


Source: BCG 2011
goOut of the noise
Under
the right
context
isual
LetsRock@xplain.co
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Thank u!

Stefanos karagos-design-forum CONTENT IS KING