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Stay Above The Water Line By
Protecting Your IT Systems
Expert insight into US flooding trends
& disaster recovery techniques
March 2009
Today’s Speakers
•Alan Lulloff, PE, CFM
Science Services Program Manager
• Justin Giardina, CTO, iland Internet Solutions
formerly IT Manager at Delta Companies
•Your Moderator – Bob Thaler, Sr. Director of Marketing,
Acronis, Inc.
Association of State
Floodplain Managers
(ASFPM)
Key trends and patterns in
Flooding in U.S.
Alan Lulloff
PE, CFM
Senior Managers
What we will be covering today
 Trends and Patterns in Flood Damages
 Business Challenges
 How you can assess your risk
 What you can do to prepare
ASFPM Chapters
& State FPM Associations
15,000 Members
 27 Chapters
Several State Associations & Pending Chapters
WI
MN
IL
MI NY
IN
OH
VA
NC
SC
FL
MS
AR
LA
TX
OK
NM
AZ
CO
MO
FMA
NORFMA MT
UT NE
KS
GA
KY
NJ
MD
RI
AL
ASFPM Mission
Mitigate the losses (including
businesses), costs, and human
suffering caused by flooding
and
Protect the natural and beneficial
functions of floodplains
And Then…. Aug. 29, 2005
$2.2
$2.9
$2.4
$3.4
$2.2
$4.9
$3.3
$5.6
$25
$2.0
0 5 10 15 20 25 30
1910s
1920s
1930s
1940s
1950s
1960s
1970s
1980s
1990s
2000s
Billions (adjusted to 1999 dollars)
Hurricane Katrina
 Deadliest U.S. hurricane since 1928
 More than 1,300 dead
 Most expensive hurricane on record
 $34.4 billion insured losses
 Total cost: $150 billion
Other major hurricanes (Katrina and Rita)
 240,000 claims - 83% pre-regulation, 17% post
 $23 billion in claims
 1/3 of claims outside the 1% floodplain
Casino Magic’s Experience
Businesses Hard Hit
Storm surge impacts
Waterloo, Iowa
What’s your risk?
• Areas most vulnerable
• Mapped FEMA floodplains (1/3 of claims outside fp)
• Areas previously flooded
• Areas Behind Levees/Below Dams
• Factors contributing to increased flood damages
• Increased storm frequency/Intensity
• Accelerated Sea Level Rise
• Floodplains growing – urbanizing areas
• Increased intensity of development
• Resources
• GoogleEarth / FEMA Flood maps
Which areas most vulnerable?
Spring flood outlook: Above normal flood potential for
the following areas:
 Mississippi River basin
 Ohio River basin
 Pennsylvania
 New Jersey
 All of New England
 Portions of the West
 Including Colorado and
Idaho
FEMA Flood Insurance Rate Map
FEMA Flood Maps /GoogleEarth
www.msc.fema.gov
What can a business do to
minimize flood impact?
Understand flood risk using FEMA Flood Maps
Flood Insurance Rate Maps (FIRMs)
FEMA – going digital
NFDL in GoogleEarth / FIRMette
(www.msc.fema.gov)
Buy Flood Insurance
Develop your business recovery plan
• Priorities & actions
• Roles & responsibilities
• Resources
Business Challenges
 Impact & challenges of flood preparation
 Preparation to quickly get your business back up & running
 Protect vital records and data
 Contingency plans to move data to new location to resume
operations
 Business assessment to identify vulnerabilities
 Preparing before, during and after a natural disaster
 Forward mail
 Flashlight, candles, transistor radio
Summary
Key points
Delta Petroleum Company
Justin Giardina
CTO with Iland Internet
Solutions
Formerly IT Manager
Delta Petroleum Company
One IT organization’s
adventure with
escaping a hurricane
 Who is Delta Petroleum?
 Critical Business Challenges & Goals
 Addressing the Challenges
 Effective disaster preparation
 Putting the Plan to the Test
 Iland & Today’s Options
Overview
Who is Delta Petroleum Company?
 Founded in 1946
 Independent energy company
 Based in Denver, Colorado
 Operations across the US & Canada
 Focus on exploration and production
of natural gas and crude oil
The Calm Before The Storm
Before Hurricane Katrina
 HQ in New Orleans
 7 locations supporting multiple subsidiaries
 IT Infrastructure
 HP hw - 30 rack mount servers, storage, tape backup
 Microsoft AD, SQL, Exchange, and in house ASP
applications running on IIS
 VMware environment at Disaster Recovery site
Business Challenges & Goals
 Challenges
 Dispersed Locations across US & Canada
 All communication systems based within New
Orleans data center
 Limited IT resources
 Goals
 Require ability to easily restore backup data
 Increase operational efficiency
 Critical applications need to be up and running
 Cost effective solution with quick recovery times
Addressing the Business Challenges
 Research all available options
 Mixed Results
 Expensive options
 Limited capabilities
Effective disaster recovery
• Acronis True Image Echo
• Fast backup to multiple types of disks
• Easily meshed with our VMware environment
• Lab experience
• High ease of use
 Quick and easy installation
 Tested and enhanced backup plans
 Removable RAID5 arrays
 Installed Houston Disaster Recovery site
Putting The Plan To The Test
 Hurricane Katrina
 Evacuation
 Activating the DR Plan
 Success with out a hitch!
Are you ready?
 What is the impact on your business when a disaster
happens?
 Can your business survive without your IT
infrastructure?
 If so, for how long?
 Do you have a written DR plan?
Summary
Key points
For more information
 Visit www.acronis.com
 See the on-demand version of this webinar
 Get a FREE 15 day trial of Acronis True Image Echo
 http://www.acronis.com/enterprise/download/ATIESWin/
 Email sales@acronis.com
 Contact iland Internet Solutions
 www.iland.com
 Email sales@iland.com
 Association of State Floodplain Managers
 www.floods.org
Thank you for attending today
Stay Above The Water Line By
Protecting Your IT Systems

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Stay Above the Water Line webinar

  • 1. Stay Above The Water Line By Protecting Your IT Systems Expert insight into US flooding trends & disaster recovery techniques March 2009
  • 2. Today’s Speakers •Alan Lulloff, PE, CFM Science Services Program Manager • Justin Giardina, CTO, iland Internet Solutions formerly IT Manager at Delta Companies •Your Moderator – Bob Thaler, Sr. Director of Marketing, Acronis, Inc.
  • 3. Association of State Floodplain Managers (ASFPM) Key trends and patterns in Flooding in U.S. Alan Lulloff PE, CFM Senior Managers
  • 4. What we will be covering today  Trends and Patterns in Flood Damages  Business Challenges  How you can assess your risk  What you can do to prepare
  • 5. ASFPM Chapters & State FPM Associations 15,000 Members  27 Chapters Several State Associations & Pending Chapters WI MN IL MI NY IN OH VA NC SC FL MS AR LA TX OK NM AZ CO MO FMA NORFMA MT UT NE KS GA KY NJ MD RI AL
  • 6. ASFPM Mission Mitigate the losses (including businesses), costs, and human suffering caused by flooding and Protect the natural and beneficial functions of floodplains
  • 7. And Then…. Aug. 29, 2005
  • 8. $2.2 $2.9 $2.4 $3.4 $2.2 $4.9 $3.3 $5.6 $25 $2.0 0 5 10 15 20 25 30 1910s 1920s 1930s 1940s 1950s 1960s 1970s 1980s 1990s 2000s Billions (adjusted to 1999 dollars)
  • 9. Hurricane Katrina  Deadliest U.S. hurricane since 1928  More than 1,300 dead  Most expensive hurricane on record  $34.4 billion insured losses  Total cost: $150 billion Other major hurricanes (Katrina and Rita)  240,000 claims - 83% pre-regulation, 17% post  $23 billion in claims  1/3 of claims outside the 1% floodplain
  • 11.
  • 14.
  • 15.
  • 17. What’s your risk? • Areas most vulnerable • Mapped FEMA floodplains (1/3 of claims outside fp) • Areas previously flooded • Areas Behind Levees/Below Dams • Factors contributing to increased flood damages • Increased storm frequency/Intensity • Accelerated Sea Level Rise • Floodplains growing – urbanizing areas • Increased intensity of development • Resources • GoogleEarth / FEMA Flood maps
  • 18. Which areas most vulnerable? Spring flood outlook: Above normal flood potential for the following areas:  Mississippi River basin  Ohio River basin  Pennsylvania  New Jersey  All of New England  Portions of the West  Including Colorado and Idaho
  • 20. FEMA Flood Maps /GoogleEarth www.msc.fema.gov
  • 21. What can a business do to minimize flood impact? Understand flood risk using FEMA Flood Maps Flood Insurance Rate Maps (FIRMs) FEMA – going digital NFDL in GoogleEarth / FIRMette (www.msc.fema.gov) Buy Flood Insurance
  • 22. Develop your business recovery plan • Priorities & actions • Roles & responsibilities • Resources
  • 23. Business Challenges  Impact & challenges of flood preparation  Preparation to quickly get your business back up & running  Protect vital records and data  Contingency plans to move data to new location to resume operations  Business assessment to identify vulnerabilities  Preparing before, during and after a natural disaster  Forward mail  Flashlight, candles, transistor radio
  • 25. Delta Petroleum Company Justin Giardina CTO with Iland Internet Solutions Formerly IT Manager Delta Petroleum Company One IT organization’s adventure with escaping a hurricane
  • 26.  Who is Delta Petroleum?  Critical Business Challenges & Goals  Addressing the Challenges  Effective disaster preparation  Putting the Plan to the Test  Iland & Today’s Options Overview
  • 27. Who is Delta Petroleum Company?  Founded in 1946  Independent energy company  Based in Denver, Colorado  Operations across the US & Canada  Focus on exploration and production of natural gas and crude oil
  • 28. The Calm Before The Storm Before Hurricane Katrina  HQ in New Orleans  7 locations supporting multiple subsidiaries  IT Infrastructure  HP hw - 30 rack mount servers, storage, tape backup  Microsoft AD, SQL, Exchange, and in house ASP applications running on IIS  VMware environment at Disaster Recovery site
  • 29. Business Challenges & Goals  Challenges  Dispersed Locations across US & Canada  All communication systems based within New Orleans data center  Limited IT resources  Goals  Require ability to easily restore backup data  Increase operational efficiency  Critical applications need to be up and running  Cost effective solution with quick recovery times
  • 30. Addressing the Business Challenges  Research all available options  Mixed Results  Expensive options  Limited capabilities
  • 31. Effective disaster recovery • Acronis True Image Echo • Fast backup to multiple types of disks • Easily meshed with our VMware environment • Lab experience • High ease of use  Quick and easy installation  Tested and enhanced backup plans  Removable RAID5 arrays  Installed Houston Disaster Recovery site
  • 32. Putting The Plan To The Test  Hurricane Katrina  Evacuation  Activating the DR Plan  Success with out a hitch!
  • 33. Are you ready?  What is the impact on your business when a disaster happens?  Can your business survive without your IT infrastructure?  If so, for how long?  Do you have a written DR plan?
  • 35. For more information  Visit www.acronis.com  See the on-demand version of this webinar  Get a FREE 15 day trial of Acronis True Image Echo  http://www.acronis.com/enterprise/download/ATIESWin/  Email sales@acronis.com  Contact iland Internet Solutions  www.iland.com  Email sales@iland.com  Association of State Floodplain Managers  www.floods.org
  • 36. Thank you for attending today Stay Above The Water Line By Protecting Your IT Systems

Editor's Notes

  1. SLIDE 1 – Shown while attendees are logging on
  2. Joining us on this webcast are:
  3. SLIDES 3 – 23 (Alan’s portion of the presentation)
  4. SLIDES 3 – 23 (Alan’s portion of the presentation)
  5. SLIDES 3 – 23 (Alan’s portion of the presentation)
  6. SLIDES 3 – 23 (Alan’s portion of the presentation) ASFPM Accomplishments: First to promote hazard mitigation--from the beginning Advocate for improved mapping ($150 M added FY 03--$200 M in 04 & 05 Certification of floodplain managers--now over 1,600 in nation Annual conference over 800-Biloxi 2004--many regional workshops Input to Congress and Administration 2000 Disaster Mitigation Act 2003 Repetitive loss bill-passed House, in Senate in 2004 getting HMGP back to 15% Internationally recognized and interacting
  7. SLIDES 3 – 23 (Alan’s portion of the presentation)
  8. SLIDES 3 – 23 (Alan’s portion of the presentation) $6 billion annually Four-fold increase from early 1900s Per Capita damages increased by more than a factor of 2.5 in the previous century in real dollar terms
  9. SLIDES 3 – 23 (Alan’s portion of the presentation)
  10. SLIDES 3 – 23 (Alan’s portion of the presentation) Casino Magic barge across highway
  11. SLIDES 3 – 23 (Alan’s portion of the presentation) Road view to casino barge – 20,000 casino workers became unemployed with the loss of 17 casinos in MS and LA
  12. SLIDES 3 – 23 (Alan’s portion of the presentation) According to the Institute for Building Safety - Over 25% of businesses that close as a result of a disaster never reopen.
  13. SLIDES 3 – 23 (Alan’s portion of the presentation) The Katrina storm surge was between 25 and 30 feet and traveled several miles inland
  14. SLIDES 3 – 23 (Alan’s portion of the presentation) Aerial N.O. at Super Dome – my sister in law worked for Wachovia Bank – they were literally evaluating their computers and data drives out the back windows via helicopters while looters were coming in the front door.
  15. SLIDES 3 – 23 (Alan’s portion of the presentation) In LA – 17,000 businesses impacted in the damage area – 110,000 jobs lost. In the 2 months following Katrina – nonfarm payroll employment fell by 240,000 (12%). Institute for Global and Community Resilience indicates that Emergency/recovery business plan very useful for post disaster recovery
  16. SLIDES 3 – 23 (Alan’s portion of the presentation) Flooding in the news along MS River in 2008
  17. SLIDES 3 – 23 (Alan’s portion of the presentation) In general low lying areas most at risk
  18. SLIDES 3 – 23 (Alan’s portion of the presentation) Common trend is for moisture to be pulled out of the gulf – up the Mississippi River Valley – up the Illinois and Ohio Rivers into the Northeastern U.S.
  19. SLIDES 3 – 23 (Alan’s portion of the presentation) FEMA develops Flood Insurance Rate Maps – that show the 100 year – 1% chance floodplain – or as I like to call it the “Where we know it is going to flood – floodplain” – we just don’t know when
  20. SLIDES 3 – 23 (Alan’s portion of the presentation) FEMA nearly completion for an initiative to modernize their flood hazard maps. When completed 92% of the population of the U.S. will have digital flood hazard maps for their community. There are a variety of digital products available for viewing flood hazard maps. They now can even be displayed in GoogleEarth.
  21. SLIDES 3 – 23 (Alan’s portion of the presentation)
  22. SLIDES 3 – 23 (Alan’s portion of the presentation)
  23. SLIDES 3 – 23 (Alan’s portion of the presentation) Check with insurance agent – see if a rider to cover sewer backflow available. Get records out of basement.
  24. Bob Thaler – Thank you, Alan, for that overview. The 3 key take-aways from Alan’s presentation include… Flooding most common & costly natural disaster Damages from flooding are increasing Flood hazards are mapped Recommended next steps Businesses should buy flood insurance and have a disaster contingency plan
  25. SLIDES 25 – 33 (Justin’s portion of the presentation) Justin Introduce myself Delta iland
  26. SLIDES 25 – 33 (Justin’s portion of the presentation) Here’s what we’ll be covering in my presentation today Who is Delta Petroleum? Delta’s critical business challenges and goals How we addressed the challenges How we took an effective approach to DR planning and preparation – including lab and DR testing How our planning and testing played out during hurricane Katrina Finally, the options we have today at iland
  27. SLIDES 25 – 33 (Justin’s portion of the presentation) founded in 1946 in Metairie, Louisiana Grew to become one of the largest independent lubricant manufacturers in North America. Until a few years ago Delta was based in New Orleans LA --but is currently based in Denver. Delta’s business was primarily the packaging, blending, warehousing, and transportation of petrochemicals. At that time Delta had a few offices in the US and Canada, the headquarters being in the New Orleans area. Delta also had it’s largest plant in the New Orleans area as well. Today Delta Petroleum Corporation is based in Denver, Colorado and an independent energy company engaged in the exploration and production of natural gas and crude oil. Their core areas of operation include the Gulf Coast and Rocky Mountain regions
  28. SLIDES 25 – 33 (Justin’s portion of the presentation) PAINT A PICTURE HERE
  29. SLIDES 25 – 33 (Justin’s portion of the presentation) What’s the real problem I needed to address before anything happened? Problem Identification Decision Process What we have to protect Up and running in worse case
  30. SLIDES 25 – 33 (Justin’s portion of the presentation)
  31. SLIDES 25 – 33 (Justin’s portion of the presentation)
  32. SLIDES 25 – 33 (Justin’s portion of the presentation)
  33. SLIDES 25 – 33 (Justin’s portion of the presentation) “This is what you have to do, no when”
  34. Bob Thaler Thank you, Justin, for that overview. The 5 key take-aways from Justin’s presentation include…