1. Stay Above The Water Line By
Protecting Your IT Systems
Expert insight into US flooding trends
& disaster recovery techniques
March 2009
2. Today’s Speakers
•Alan Lulloff, PE, CFM
Science Services Program Manager
• Justin Giardina, CTO, iland Internet Solutions
formerly IT Manager at Delta Companies
•Your Moderator – Bob Thaler, Sr. Director of Marketing,
Acronis, Inc.
3. Association of State
Floodplain Managers
(ASFPM)
Key trends and patterns in
Flooding in U.S.
Alan Lulloff
PE, CFM
Senior Managers
4. What we will be covering today
Trends and Patterns in Flood Damages
Business Challenges
How you can assess your risk
What you can do to prepare
5. ASFPM Chapters
& State FPM Associations
15,000 Members
27 Chapters
Several State Associations & Pending Chapters
WI
MN
IL
MI NY
IN
OH
VA
NC
SC
FL
MS
AR
LA
TX
OK
NM
AZ
CO
MO
FMA
NORFMA MT
UT NE
KS
GA
KY
NJ
MD
RI
AL
6. ASFPM Mission
Mitigate the losses (including
businesses), costs, and human
suffering caused by flooding
and
Protect the natural and beneficial
functions of floodplains
9. Hurricane Katrina
Deadliest U.S. hurricane since 1928
More than 1,300 dead
Most expensive hurricane on record
$34.4 billion insured losses
Total cost: $150 billion
Other major hurricanes (Katrina and Rita)
240,000 claims - 83% pre-regulation, 17% post
$23 billion in claims
1/3 of claims outside the 1% floodplain
17. What’s your risk?
• Areas most vulnerable
• Mapped FEMA floodplains (1/3 of claims outside fp)
• Areas previously flooded
• Areas Behind Levees/Below Dams
• Factors contributing to increased flood damages
• Increased storm frequency/Intensity
• Accelerated Sea Level Rise
• Floodplains growing – urbanizing areas
• Increased intensity of development
• Resources
• GoogleEarth / FEMA Flood maps
18. Which areas most vulnerable?
Spring flood outlook: Above normal flood potential for
the following areas:
Mississippi River basin
Ohio River basin
Pennsylvania
New Jersey
All of New England
Portions of the West
Including Colorado and
Idaho
21. What can a business do to
minimize flood impact?
Understand flood risk using FEMA Flood Maps
Flood Insurance Rate Maps (FIRMs)
FEMA – going digital
NFDL in GoogleEarth / FIRMette
(www.msc.fema.gov)
Buy Flood Insurance
22. Develop your business recovery plan
• Priorities & actions
• Roles & responsibilities
• Resources
23. Business Challenges
Impact & challenges of flood preparation
Preparation to quickly get your business back up & running
Protect vital records and data
Contingency plans to move data to new location to resume
operations
Business assessment to identify vulnerabilities
Preparing before, during and after a natural disaster
Forward mail
Flashlight, candles, transistor radio
25. Delta Petroleum Company
Justin Giardina
CTO with Iland Internet
Solutions
Formerly IT Manager
Delta Petroleum Company
One IT organization’s
adventure with
escaping a hurricane
26. Who is Delta Petroleum?
Critical Business Challenges & Goals
Addressing the Challenges
Effective disaster preparation
Putting the Plan to the Test
Iland & Today’s Options
Overview
27. Who is Delta Petroleum Company?
Founded in 1946
Independent energy company
Based in Denver, Colorado
Operations across the US & Canada
Focus on exploration and production
of natural gas and crude oil
28. The Calm Before The Storm
Before Hurricane Katrina
HQ in New Orleans
7 locations supporting multiple subsidiaries
IT Infrastructure
HP hw - 30 rack mount servers, storage, tape backup
Microsoft AD, SQL, Exchange, and in house ASP
applications running on IIS
VMware environment at Disaster Recovery site
29. Business Challenges & Goals
Challenges
Dispersed Locations across US & Canada
All communication systems based within New
Orleans data center
Limited IT resources
Goals
Require ability to easily restore backup data
Increase operational efficiency
Critical applications need to be up and running
Cost effective solution with quick recovery times
30. Addressing the Business Challenges
Research all available options
Mixed Results
Expensive options
Limited capabilities
31. Effective disaster recovery
• Acronis True Image Echo
• Fast backup to multiple types of disks
• Easily meshed with our VMware environment
• Lab experience
• High ease of use
Quick and easy installation
Tested and enhanced backup plans
Removable RAID5 arrays
Installed Houston Disaster Recovery site
32. Putting The Plan To The Test
Hurricane Katrina
Evacuation
Activating the DR Plan
Success with out a hitch!
33. Are you ready?
What is the impact on your business when a disaster
happens?
Can your business survive without your IT
infrastructure?
If so, for how long?
Do you have a written DR plan?
35. For more information
Visit www.acronis.com
See the on-demand version of this webinar
Get a FREE 15 day trial of Acronis True Image Echo
http://www.acronis.com/enterprise/download/ATIESWin/
Email sales@acronis.com
Contact iland Internet Solutions
www.iland.com
Email sales@iland.com
Association of State Floodplain Managers
www.floods.org
36. Thank you for attending today
Stay Above The Water Line By
Protecting Your IT Systems
Editor's Notes
SLIDE 1 – Shown while attendees are logging on
Joining us on this webcast are:
SLIDES 3 – 23 (Alan’s portion of the presentation)
SLIDES 3 – 23 (Alan’s portion of the presentation)
SLIDES 3 – 23 (Alan’s portion of the presentation)
SLIDES 3 – 23 (Alan’s portion of the presentation)
ASFPM Accomplishments:
First to promote hazard mitigation--from the beginning
Advocate for improved mapping ($150 M added FY 03--$200 M in 04 & 05
Certification of floodplain managers--now over 1,600 in nation
Annual conference over 800-Biloxi 2004--many regional workshops
Input to Congress and Administration
2000 Disaster Mitigation Act
2003 Repetitive loss bill-passed House, in Senate in 2004
getting HMGP back to 15%
Internationally recognized and interacting
SLIDES 3 – 23 (Alan’s portion of the presentation)
SLIDES 3 – 23 (Alan’s portion of the presentation)
$6 billion annually
Four-fold increase from early 1900s
Per Capita damages increased by more than a factor of 2.5 in the previous century in real dollar terms
SLIDES 3 – 23 (Alan’s portion of the presentation)
SLIDES 3 – 23 (Alan’s portion of the presentation)
Casino Magic barge across highway
SLIDES 3 – 23 (Alan’s portion of the presentation)
Road view to casino barge – 20,000 casino workers became unemployed with the loss of 17 casinos in MS and LA
SLIDES 3 – 23 (Alan’s portion of the presentation)
According to the Institute for Building Safety - Over 25% of businesses that close as a result of a disaster never reopen.
SLIDES 3 – 23 (Alan’s portion of the presentation)
The Katrina storm surge was between 25 and 30 feet and traveled several miles inland
SLIDES 3 – 23 (Alan’s portion of the presentation)
Aerial N.O. at Super Dome – my sister in law worked for Wachovia Bank – they were literally evaluating their computers and data drives out the back windows via helicopters while looters were coming in the front door.
SLIDES 3 – 23 (Alan’s portion of the presentation)
In LA – 17,000 businesses impacted in the damage area – 110,000 jobs lost. In the 2 months following Katrina – nonfarm payroll employment fell by 240,000 (12%).
Institute for Global and Community Resilience indicates that Emergency/recovery business plan very useful for post disaster recovery
SLIDES 3 – 23 (Alan’s portion of the presentation)
Flooding in the news along MS River in 2008
SLIDES 3 – 23 (Alan’s portion of the presentation)
In general low lying areas most at risk
SLIDES 3 – 23 (Alan’s portion of the presentation)
Common trend is for moisture to be pulled out of the gulf – up the Mississippi River Valley – up the Illinois and Ohio Rivers into the Northeastern U.S.
SLIDES 3 – 23 (Alan’s portion of the presentation)
FEMA develops Flood Insurance Rate Maps – that show the 100 year – 1% chance floodplain – or as I like to call it the “Where we know it is going to flood – floodplain” – we just don’t know when
SLIDES 3 – 23 (Alan’s portion of the presentation)
FEMA nearly completion for an initiative to modernize their flood hazard maps. When completed 92% of the population of the U.S. will have digital flood hazard maps for their community. There are a variety of digital products available for viewing flood hazard maps. They now can even be displayed in GoogleEarth.
SLIDES 3 – 23 (Alan’s portion of the presentation)
SLIDES 3 – 23 (Alan’s portion of the presentation)
SLIDES 3 – 23 (Alan’s portion of the presentation)
Check with insurance agent – see if a rider to cover sewer backflow available. Get records out of basement.
Bob Thaler –
Thank you, Alan, for that overview.
The 3 key take-aways from Alan’s presentation include…
Flooding most common & costly natural disaster
Damages from flooding are increasing
Flood hazards are mapped
Recommended next steps
Businesses should buy flood insurance and have a disaster contingency plan
SLIDES 25 – 33 (Justin’s portion of the presentation)
Justin
Introduce myself
Delta
iland
SLIDES 25 – 33 (Justin’s portion of the presentation)
Here’s what we’ll be covering in my presentation today
Who is Delta Petroleum?
Delta’s critical business challenges and goals
How we addressed the challenges
How we took an effective approach to DR planning and preparation – including lab and DR testing
How our planning and testing played out during hurricane Katrina
Finally, the options we have today at iland
SLIDES 25 – 33 (Justin’s portion of the presentation)
founded in 1946 in Metairie, Louisiana
Grew to become one of the largest independent lubricant manufacturers in North America.
Until a few years ago Delta was based in New Orleans LA --but is currently based in Denver.
Delta’s business was primarily the packaging, blending, warehousing, and transportation of petrochemicals.
At that time Delta had a few offices in the US and Canada, the headquarters being in the New Orleans area. Delta also had it’s largest plant in the New Orleans area as well.
Today Delta Petroleum Corporation is based in Denver, Colorado and an independent energy company engaged in the exploration and production of natural gas and crude oil.
Their core areas of operation include the Gulf Coast and Rocky Mountain regions
SLIDES 25 – 33 (Justin’s portion of the presentation)
PAINT A PICTURE HERE
SLIDES 25 – 33 (Justin’s portion of the presentation)
What’s the real problem I needed to address before anything happened? Problem Identification
Decision Process
What we have to protect
Up and running in worse case
SLIDES 25 – 33 (Justin’s portion of the presentation)
SLIDES 25 – 33 (Justin’s portion of the presentation)
SLIDES 25 – 33 (Justin’s portion of the presentation)
SLIDES 25 – 33 (Justin’s portion of the presentation)
“This is what you have to do, no when”
Bob Thaler
Thank you, Justin, for that overview.
The 5 key take-aways from Justin’s presentation include…