1. SOCIAL SECURITY SYSTEM
ACCOMPLISHMENT OF CORPORATE PLANS FOR CALENDAR YEAR 2012
KEY RESULT AREA: TRANSPARENT, ACCOUNTABLE AND PARTICIPATORY GOVERNANCE
CORPORATE PLANS STATUS
1. Implement Loan Penalty Condonation Program for Individual Members Implemented Penalty Condonation Program for Individual Members from April to
To address loan delinquency concerns of individual members and September 30, 2012
allow them to update their records
2. Open additional Foreign Offices Opened Dubai and Kuala Lumpur offices in September 2012 and October 2012,
To reach out to more OFWs respectively
3. Pursue Bilateral Agreements with Portugal, Greece and Japan Denmark and Portugal social security agreements signed on September 11 and 14
To reach out to migrant Filipinos in Portugal, Greece and Japan 2012, respectively
3rd exploratory meeting for Japan social security agreement on August 7‐10, 2012
Bilateral Agreement with Greece deferred by the Office of European Affairs due to
ongoing reforms in its social security system
Conducted initial dialogue with Filipino community in Korea regarding their
concerns on the Philippine‐Korea social security agreement last October 28, 2012
4. Explore innovative programs for Special Sectors (AlkanSSSya) Implemented AlkanSSSya program to 41 informal sector associations that include
To encourage the self‐employed in the Special Sectors to save up for tricycle drivers and operators, “trisikad” drivers, market vendors, fish port workers
their monthly contribution and waste disposal workers as of mid‐December 2012
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2. CORPORATE PLANS STATUS
5. Launch Member Get Member Promo Implemented Member‐Get‐Member Promo from January to September 2012
Program to reach out to the OFW market
6. Pursue Reform Agenda Conducted 10 various stakeholders consultations from January to October 2012
To amend the contribution rates from 10.4% to 11% and increase Letter seeking approval on the Reform Agenda (increase in contribution rate from
Monthly Salary Credit (MSC) ceiling from P15,000 to P20,000 10.4% to 11% and MSC from 15,000 to 16,000, and grant of 5% across‐the‐board
pension increase) was sent to the Office of the President of the Philippines early
December 2012
7. Implement Redesign of Registration and Coverage System, Cash Collection Registration and Coverage System:
System and Account Management System Parallel implementation in Diliman and Pasig Branches and full implementation in
To expedite processing of registration, cash collections and Makati and Welcome Branches
monitoring of employer transactions
Cash Collections System:
Parallel Implementation in 15 NCR Branches with Tellering System
Accounts Management System:
Completed external testing through internet by 3 employers
8. Complete the Conversion of Microfilm Data to Digital Media Completed conversion of 1,837 rolls or 4.4M images of 1985‐1989 R3s (out of 4.4M
To facilitate posting of the “unposted” 1985‐1989 contributions images) in June 2012
9. Establish 24/7 Call Center The infrastructure for a 24/7 has been installed. However, the system is currently
To be more accessible 24/7 nationwide and in other parts of the being implemented on a 24/5 operation until such time that the transaction volume
world warrants a 24/7 operation
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3. CORPORATE PLANS STATUS
10. Implement DDR (Death, Disability and Retirement) Workflow Implemented DDR Workflow in July 2012
To expedite the servicing of Death, Disability and Retirement Benefits
11. Implement improved Annual Confirmation of Pensioners (ACOP)
• To ensure that benefits are received by rightful pensioners Implemented in January 2012 the improved ACOP that now allows confirmation of
pensioners’ existence by their depository banks
12. Implement Voluntary Provident Fund (PF) for Members 2 failed biddings of the PF information system services because there were no
To offer members a more comprehensive retirement protection system bidders who participated1
Conducted pre‐procurement conference (bidding) for the PF system, including
module for investment monitoring2
13. Implement Electronic Submission of Members Collection List Implemented electronic R3s (collection list) in March 2012 and conversion of
To improve the collection of contributions and loan payments employers to electronic submission of R3s is progressing well
14. Use of Unified Multipurpose ID (UMID) Card Completed elimination of backlogs in November 2012
Expand features of the UMID Card Completed the discussion with 2 banks on the possibility of incorporating the use of
UMID card in ATMs
15. Implementation of E‐Centers
To provide members an electronic means of transacting while inside Implemented E‐Center in 10 branches nationwide
the branch
1
Banks want to include fund management in the scope of work. SSS will manage the funds.
2
SSS changed the terms of reference (bidding) from a service from a bank to a system to be managed by SSS
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4. CORPORATE PLANS STATUS
16. Hiring of an Ad Agency Hired LOWE (ad agency) in January 2012
To be our partner in communicating the value of SSS membership
17. Ensure best use of physical facilities Guidelines and standards of SSS Building and Branch Design was formalized into a
To provide the SSS with clean and well maintained offices, safe and manual
operational utilities, facilities, equipment and transportation services Scored 94% in the energy conservation by the Department of Energy
Awarded for Best Practice in Waste Management by Quezon City Government and
Department of Environment and Natural Resources
18. Acquisition of an Investment Management System
To provide a more transparent and efficient monitoring and Hired SGV as consultant for IMS in December 2012
management system of Investment Portfolio
19. Co‐location of Back up Site Implemented co‐location of back‐up site on 29 July 2012
To ensure continuous IT processing for SSS branches nationwide
20. Enhanced Qualification Standards and Training Requirements per Position Enhanced QS for all executive positions was formalized and forwarded to Civil
To provide a “best fit” in manpower recruitment, staffing, and Service Commission for approval on 23 October 2012
employee development
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