n The author discusses introducing automated product machines (APMs) into pharmacies and the need to educate state boards of pharmacy on new technologies so they can thoughtfully consider the impact.
n Based on interactions with state boards, some allow 24-hour APM access, others allow access during pharmacy hours only, and a few states' rules are still pending.
n The author argues that APMs can enhance the customer/pharmacist relationship by prompting consultations and increasing pharmacy competition with mail order through improved convenience and access.
Simplifying your retail_it_enterprise_with_preemptive_support_povPhaniKishore Burre
Retail businesses today are operating in a highly competitive
environment with multiple challenges that have an impact
on revenue, margins and customer satisfaction. The main
challenge today for a retailer is loss of revenue due to notvery-
well-defined IT in stores, productivity loss in stores
and distribution centers due to non-optimized IT resulting
in overall customer dissatisfaction. Retail enterprises lose
customers to their competitors in case of unpleasant past
experiences like long waiting queues, wrong prices at
checkouts, etc., while shopping. This makes it important for
retail enterprises to be preemptive in providing support to
the stores and distribution centers improving productivity of
the staff and overall availability of devices that are customer facing.
The document discusses and compares three career choices: physical therapist aide, set and exhibit designer, and recreational therapist. It provides details on the tasks, skills, education, pay, and work environment for each career. The document concludes by stating the career that interests the author the most is set and exhibit designer because it allows them to use creativity and imagination through design work.
Blogvertising.pl przed i zaraz po inwestycjiSpodek 2.0
"Blogvertising.pl przed i zaraz po inwestycji" - Maciej Zawadziński, Blogvertising.pl, Wrocław
Co się zmieniło w rok od wystartowania serwisu Krytycy.pl - jak pozyskaliśmy inwestora branżowego, jak wpłynęło to na rozwój serwisu, spółki i zespołu. Prezentacja i dyskusja o rozwoju startup'ów i korzyściach oraz możliwościach jakie otwiera inwestycja.
Los E-numbers son una forma sistemática de identificar aditivos alimentarios que han sido aprobados por la Autoridad Europea de Seguridad Alimentaria. Estos números se asignan a aditivos que han pasado controles de seguridad y se pueden usar de forma segura en los alimentos. Los E-numbers clasifican aditivos como colorantes, saborizantes, conservadores, emulsionantes, edulcorantes y estabilizantes, que se utilizan comúnmente en alimentos procesados y bebidas para realzar sabores, conservarlos y hacerlos más atract
Convocatoria a Milani y Rossi al CongresoLaura Alonso
El documento convoca al Ministro de Defensa y al Jefe del Estado Mayor General del Ejército a comparecer ante la Cámara de Diputados para informar sobre la participación del Ejército Argentino en un desalojo realizado en Santa Cruz el 4 de octubre de 2013. Se cuestiona el uso de las fuerzas armadas para este tipo de operativos de desalojo de tierras, y se argumenta que la Constitución y las leyes sólo permiten el uso conjunto de fuerzas de seguridad en situaciones excepcionales de defensa nacional o seguridad interior
Methods and Challenges for Emission Measurement from Buildings and Fields | G...icarb
This document discusses methods and challenges for measuring greenhouse gas emissions from agricultural sources such as buildings and fields. It outlines three main goals: refine emission factors, quantify most effective mitigation strategies, and parameterize process models. Measurement of emissions needs to accurately detect treatment differences or provide absolute estimates. Abatement measures also need to be measurable, real, and verifiable. The document then discusses various challenges with measuring emissions of methane, nitrous oxide, ammonia, and carbon dioxide from sources like livestock, manure, soils, and buildings. It also outlines different measurement methods and their tradeoffs at both small and large scales.
Simplifying your retail_it_enterprise_with_preemptive_support_povPhaniKishore Burre
Retail businesses today are operating in a highly competitive
environment with multiple challenges that have an impact
on revenue, margins and customer satisfaction. The main
challenge today for a retailer is loss of revenue due to notvery-
well-defined IT in stores, productivity loss in stores
and distribution centers due to non-optimized IT resulting
in overall customer dissatisfaction. Retail enterprises lose
customers to their competitors in case of unpleasant past
experiences like long waiting queues, wrong prices at
checkouts, etc., while shopping. This makes it important for
retail enterprises to be preemptive in providing support to
the stores and distribution centers improving productivity of
the staff and overall availability of devices that are customer facing.
The document discusses and compares three career choices: physical therapist aide, set and exhibit designer, and recreational therapist. It provides details on the tasks, skills, education, pay, and work environment for each career. The document concludes by stating the career that interests the author the most is set and exhibit designer because it allows them to use creativity and imagination through design work.
Blogvertising.pl przed i zaraz po inwestycjiSpodek 2.0
"Blogvertising.pl przed i zaraz po inwestycji" - Maciej Zawadziński, Blogvertising.pl, Wrocław
Co się zmieniło w rok od wystartowania serwisu Krytycy.pl - jak pozyskaliśmy inwestora branżowego, jak wpłynęło to na rozwój serwisu, spółki i zespołu. Prezentacja i dyskusja o rozwoju startup'ów i korzyściach oraz możliwościach jakie otwiera inwestycja.
Los E-numbers son una forma sistemática de identificar aditivos alimentarios que han sido aprobados por la Autoridad Europea de Seguridad Alimentaria. Estos números se asignan a aditivos que han pasado controles de seguridad y se pueden usar de forma segura en los alimentos. Los E-numbers clasifican aditivos como colorantes, saborizantes, conservadores, emulsionantes, edulcorantes y estabilizantes, que se utilizan comúnmente en alimentos procesados y bebidas para realzar sabores, conservarlos y hacerlos más atract
Convocatoria a Milani y Rossi al CongresoLaura Alonso
El documento convoca al Ministro de Defensa y al Jefe del Estado Mayor General del Ejército a comparecer ante la Cámara de Diputados para informar sobre la participación del Ejército Argentino en un desalojo realizado en Santa Cruz el 4 de octubre de 2013. Se cuestiona el uso de las fuerzas armadas para este tipo de operativos de desalojo de tierras, y se argumenta que la Constitución y las leyes sólo permiten el uso conjunto de fuerzas de seguridad en situaciones excepcionales de defensa nacional o seguridad interior
Methods and Challenges for Emission Measurement from Buildings and Fields | G...icarb
This document discusses methods and challenges for measuring greenhouse gas emissions from agricultural sources such as buildings and fields. It outlines three main goals: refine emission factors, quantify most effective mitigation strategies, and parameterize process models. Measurement of emissions needs to accurately detect treatment differences or provide absolute estimates. Abatement measures also need to be measurable, real, and verifiable. The document then discusses various challenges with measuring emissions of methane, nitrous oxide, ammonia, and carbon dioxide from sources like livestock, manure, soils, and buildings. It also outlines different measurement methods and their tradeoffs at both small and large scales.
This document discusses smartphone apps for prescription refills. It provides an overview of the prescription refill process and how apps can help streamline it. Key points include:
- Apps allow easy refilling of prescriptions via smartphone by scanning codes or entering prescription numbers. They provide alerts and reminders.
- Apps offer access to prescription histories and the ability to find nearby pharmacies. Some provide coupons and rewards.
- While start-up costs are high, apps can reduce errors and processing times if adopted widely. However, privacy and security must be ensured.
Know what are the 5 most common reasons behind CAPA Management problems and how to deal with them with the help of Qualityze CAPA Management software. Request for demo today
Mobile point of sale (mPOS) systems provide several key benefits to merchants:
They are ideal for situations where billing is needed on-site, improving flexibility. mPOS also improve operational efficiency through faster order processing and accuracy. Additionally, the mobility of mPOS allows sales staff to spend more time with customers, improving sales opportunities. mPOS can also enhance the customer experience through digital receipts and reducing queues.
This document provides guidance for physicians on selecting and implementing an electronic health record (EHR) system. It recommends that physicians take ownership of the selection process, determine their own practice requirements, consider specialty-specific needs, integrate practice management functions, focus on ease-of-use, assess support and upgrades, budget appropriately, and evaluate the vendor's viability long-term. The document also provides an overview of meaningful use requirements and incentives available from Medicaid.
Pharma Field Force Automation addresses key issues faced by pharmaceutical distributors including: competing in non-exclusive territories, tracking a large variety of small products, and cash losses from bill collections. The Impel Mobile solution allows sales representatives to access up-to-date product inventory and place orders directly from their phones, improving productivity, order accuracy, and timely deliveries. Payment collections can also be confirmed online, reducing delays and losses. By automating processes with mobile access, the solution cuts costs while increasing sales through faster fulfillment.
Why is Healthcare Revenue Cycle Management (RCM) so complex?Amelia Winslets
This article is about how the practices face problems when it comes to managing their revenue cycle. Revenue cycle management is a critical part of any practice, and so it is important to manage and stay updated with the ever-changing healthcare system.
Pharmaceutical manufacturing software is a powerful tool that streamlines the pharmaceutical manufacturing process by automating key workflows and improving operational efficiency. Our software provides end-to-end visibility into the manufacturing process, enabling pharmaceutical companies to track and manage production in real-time. It also automates quality control processes, such as testing and compliance, to ensure that products meet regulatory standards. Our pharmaceutical manufacturing software is user-friendly and customizable, designed to meet the unique needs of pharmaceutical manufacturers. Contact us today to learn more about our pharmaceutical manufacturing software and take your manufacturing operations to the next level.
As the market leader in dialysis equipment, Fresenius Medical Care saw significant growth in Brazil in recent years. FMC Brazil developed a mobile strategy that dramatically drove down ordering times, increased the volume of daily sales and increased customer satisfaction.
How did it manage to take its sales organization mobile even as it expanded rapidly? By using CRM as the primary information hub and Sugar Mobile to support process change to help sustain sales while also improving the customer experience. During this session, we'll examine how Fresenius did it and how it integrated sales data in Sugar with transaction data in SAP.
Innovation in the Supply Chain (Distribution)rahulgulrajani
Rahul Gulrajani studied the Indian pharmaceutical supply chain to identify issues and recommend improvements. Key findings included inefficiencies across the supply chain from manufacturers to pharmacies. Recommendations focused on establishing performance indicators and implementing electronic ordering/invoicing to increase transparency, reduce errors and manual work, and optimize inventory management through data sharing between stakeholders. Adopting technologies like RFID and blockchain was suggested to improve security and traceability.
In this case study, WGroup collaborated with business and IT stakeholders to build and compare business scenarios to evaluate in-house and third-party Pharmacy applications to support the client’s strategic, operational, and technical objectives, which resulted in estimated savings of $80M over 5 years. WGroup helped the client work through a complex analysis and evaluation process in just a few months. The client’s commercial pharmacy package will return value in a much shorter time than could be achieved by continuing with their internal solution development.
When considering purchasing a compounding aseptic isolator (CAI) for a pharmacy, there are several important factors to consider. CAI's can help compound sterile products safely and efficiently if used correctly, though they require acceptance of new technology, procedures, and an adaptation period. Motivations for purchase may include ensuring worker safety when compounding hazardous drugs. Implementation requires training staff on the new equipment and adjusting workflows. Proper cleaning, maintenance, and certification of the CAI are also needed to maintain compliance.
The document provides information about QualityRx, a pharmacy retailers' cooperative program offered by mPharma. It details the benefits pharmacies receive from joining QualityRx, including business capital, refurbishment, inventory management, technology solutions, and health programs. Testimonials from pharmacies that joined highlight increases in sales, profits, and ability to better serve customers. The steps to join are outlined, such as an inspection, contract signing, and relaunch of the pharmacy under the QualityRx brand.
Merqurio pharma’s CSO: the iPad-based Contract Selling Organization for medi...Merqurio
Merqurio Pharma provides scientific information about drugs through two rep networks: phone reps and 120 street reps distributed across Italy and coordinated by area managers. Their iPad-based contract selling organization (CSO) allows pharmaceutical companies to outsource scientific information through flexible contracting solutions. Merqurio's strengths include a wide-ranging network, experienced and skilled reps, integration of communication channels, ongoing training, and an iPad-based system to maximize physician relationships. Their CSO offers low costs, monitoring of reps, flexibility, and ability to build lasting physician relationships.
Leverage the application of AI for Digital Commerce. Introducing Astro, AI-powered recommendations for Digital Commerce Growth. Get detail insights about Astro.
Synnove Systems provides quality SAP Consulting Services in the region with our regional offices in Singapore, Vietnam, Malaysia and Indonesia. Our award winning team bring innovation and differentiated capabilities that help Clients create value and deliver business outcomes. Synnove Systems is set to become a market leader in Enterprise Business Solutions. Synnove Systems – One of the competent IT consulting companies in Singapore , ERP software Singapore, ERP system Singapore, SAP Singapore sdn bhd.
Effective Complaint Management: The Key to a Competitive Edge for Medical Dev...Cognizant
By establishing strong complaint management processes, medical device firms can make continuous improvements in patient safety, regulatory compliance and customer satisfaction.
Building a pharma delivery app: To ensure smooth delivery of medicinesVishal Sinhasan
The document discusses building an on-demand pharma delivery app. It outlines key challenges like HIPAA compliance, data security, and FDA regulations. The COVID-19 pandemic has increased demand for delivery of medicines. The market is growing rapidly. An effective app needs features for customers to search for medicines, sellers to manage inventory, delivery agents to track orders, and admins to oversee operations. Both customers and pharmacies benefit from the convenience and access of on-demand delivery apps. NetworkON's platform can help launch such an app quickly and easily.
This document discusses the implementation of a telepharmacy system called FlexCheck at two remote military clinic pharmacies with few on-site pharmacists. The objective was to determine if FlexCheck could provide pharmacist coverage to the remote sites. Methods included configuring FlexCheck within the Parata Pharmacy 2000 system to allow pharmacists to remotely verify prescriptions using a webcam and headset. Over three months, the number of prescriptions checked remotely increased significantly. The conclusion is that FlexCheck is an effective way to provide pharmacist services and optimize resources for small pharmacies with few on-site pharmacists.
The pharmaceutical industry is under the spotlight after the COVID-19 pandemic outbreak. In fact, it is the sector that raises highest expectations with regard to keeping under control and minimizing the coronavirus human toll. The main reason that we recommends the use of RPA in pharmaceutical companies is the large number of routine tasks that make up the workflow profile. Consider the need to duplicate notes on several systems to ensure consistent reporting of the work that is split between more labs, the management of clinical trial data, or the recurring regulatory filings
This document discusses smartphone apps for prescription refills. It provides an overview of the prescription refill process and how apps can help streamline it. Key points include:
- Apps allow easy refilling of prescriptions via smartphone by scanning codes or entering prescription numbers. They provide alerts and reminders.
- Apps offer access to prescription histories and the ability to find nearby pharmacies. Some provide coupons and rewards.
- While start-up costs are high, apps can reduce errors and processing times if adopted widely. However, privacy and security must be ensured.
Know what are the 5 most common reasons behind CAPA Management problems and how to deal with them with the help of Qualityze CAPA Management software. Request for demo today
Mobile point of sale (mPOS) systems provide several key benefits to merchants:
They are ideal for situations where billing is needed on-site, improving flexibility. mPOS also improve operational efficiency through faster order processing and accuracy. Additionally, the mobility of mPOS allows sales staff to spend more time with customers, improving sales opportunities. mPOS can also enhance the customer experience through digital receipts and reducing queues.
This document provides guidance for physicians on selecting and implementing an electronic health record (EHR) system. It recommends that physicians take ownership of the selection process, determine their own practice requirements, consider specialty-specific needs, integrate practice management functions, focus on ease-of-use, assess support and upgrades, budget appropriately, and evaluate the vendor's viability long-term. The document also provides an overview of meaningful use requirements and incentives available from Medicaid.
Pharma Field Force Automation addresses key issues faced by pharmaceutical distributors including: competing in non-exclusive territories, tracking a large variety of small products, and cash losses from bill collections. The Impel Mobile solution allows sales representatives to access up-to-date product inventory and place orders directly from their phones, improving productivity, order accuracy, and timely deliveries. Payment collections can also be confirmed online, reducing delays and losses. By automating processes with mobile access, the solution cuts costs while increasing sales through faster fulfillment.
Why is Healthcare Revenue Cycle Management (RCM) so complex?Amelia Winslets
This article is about how the practices face problems when it comes to managing their revenue cycle. Revenue cycle management is a critical part of any practice, and so it is important to manage and stay updated with the ever-changing healthcare system.
Pharmaceutical manufacturing software is a powerful tool that streamlines the pharmaceutical manufacturing process by automating key workflows and improving operational efficiency. Our software provides end-to-end visibility into the manufacturing process, enabling pharmaceutical companies to track and manage production in real-time. It also automates quality control processes, such as testing and compliance, to ensure that products meet regulatory standards. Our pharmaceutical manufacturing software is user-friendly and customizable, designed to meet the unique needs of pharmaceutical manufacturers. Contact us today to learn more about our pharmaceutical manufacturing software and take your manufacturing operations to the next level.
As the market leader in dialysis equipment, Fresenius Medical Care saw significant growth in Brazil in recent years. FMC Brazil developed a mobile strategy that dramatically drove down ordering times, increased the volume of daily sales and increased customer satisfaction.
How did it manage to take its sales organization mobile even as it expanded rapidly? By using CRM as the primary information hub and Sugar Mobile to support process change to help sustain sales while also improving the customer experience. During this session, we'll examine how Fresenius did it and how it integrated sales data in Sugar with transaction data in SAP.
Innovation in the Supply Chain (Distribution)rahulgulrajani
Rahul Gulrajani studied the Indian pharmaceutical supply chain to identify issues and recommend improvements. Key findings included inefficiencies across the supply chain from manufacturers to pharmacies. Recommendations focused on establishing performance indicators and implementing electronic ordering/invoicing to increase transparency, reduce errors and manual work, and optimize inventory management through data sharing between stakeholders. Adopting technologies like RFID and blockchain was suggested to improve security and traceability.
In this case study, WGroup collaborated with business and IT stakeholders to build and compare business scenarios to evaluate in-house and third-party Pharmacy applications to support the client’s strategic, operational, and technical objectives, which resulted in estimated savings of $80M over 5 years. WGroup helped the client work through a complex analysis and evaluation process in just a few months. The client’s commercial pharmacy package will return value in a much shorter time than could be achieved by continuing with their internal solution development.
When considering purchasing a compounding aseptic isolator (CAI) for a pharmacy, there are several important factors to consider. CAI's can help compound sterile products safely and efficiently if used correctly, though they require acceptance of new technology, procedures, and an adaptation period. Motivations for purchase may include ensuring worker safety when compounding hazardous drugs. Implementation requires training staff on the new equipment and adjusting workflows. Proper cleaning, maintenance, and certification of the CAI are also needed to maintain compliance.
The document provides information about QualityRx, a pharmacy retailers' cooperative program offered by mPharma. It details the benefits pharmacies receive from joining QualityRx, including business capital, refurbishment, inventory management, technology solutions, and health programs. Testimonials from pharmacies that joined highlight increases in sales, profits, and ability to better serve customers. The steps to join are outlined, such as an inspection, contract signing, and relaunch of the pharmacy under the QualityRx brand.
Merqurio pharma’s CSO: the iPad-based Contract Selling Organization for medi...Merqurio
Merqurio Pharma provides scientific information about drugs through two rep networks: phone reps and 120 street reps distributed across Italy and coordinated by area managers. Their iPad-based contract selling organization (CSO) allows pharmaceutical companies to outsource scientific information through flexible contracting solutions. Merqurio's strengths include a wide-ranging network, experienced and skilled reps, integration of communication channels, ongoing training, and an iPad-based system to maximize physician relationships. Their CSO offers low costs, monitoring of reps, flexibility, and ability to build lasting physician relationships.
Leverage the application of AI for Digital Commerce. Introducing Astro, AI-powered recommendations for Digital Commerce Growth. Get detail insights about Astro.
Synnove Systems provides quality SAP Consulting Services in the region with our regional offices in Singapore, Vietnam, Malaysia and Indonesia. Our award winning team bring innovation and differentiated capabilities that help Clients create value and deliver business outcomes. Synnove Systems is set to become a market leader in Enterprise Business Solutions. Synnove Systems – One of the competent IT consulting companies in Singapore , ERP software Singapore, ERP system Singapore, SAP Singapore sdn bhd.
Effective Complaint Management: The Key to a Competitive Edge for Medical Dev...Cognizant
By establishing strong complaint management processes, medical device firms can make continuous improvements in patient safety, regulatory compliance and customer satisfaction.
Building a pharma delivery app: To ensure smooth delivery of medicinesVishal Sinhasan
The document discusses building an on-demand pharma delivery app. It outlines key challenges like HIPAA compliance, data security, and FDA regulations. The COVID-19 pandemic has increased demand for delivery of medicines. The market is growing rapidly. An effective app needs features for customers to search for medicines, sellers to manage inventory, delivery agents to track orders, and admins to oversee operations. Both customers and pharmacies benefit from the convenience and access of on-demand delivery apps. NetworkON's platform can help launch such an app quickly and easily.
This document discusses the implementation of a telepharmacy system called FlexCheck at two remote military clinic pharmacies with few on-site pharmacists. The objective was to determine if FlexCheck could provide pharmacist coverage to the remote sites. Methods included configuring FlexCheck within the Parata Pharmacy 2000 system to allow pharmacists to remotely verify prescriptions using a webcam and headset. Over three months, the number of prescriptions checked remotely increased significantly. The conclusion is that FlexCheck is an effective way to provide pharmacist services and optimize resources for small pharmacies with few on-site pharmacists.
The pharmaceutical industry is under the spotlight after the COVID-19 pandemic outbreak. In fact, it is the sector that raises highest expectations with regard to keeping under control and minimizing the coronavirus human toll. The main reason that we recommends the use of RPA in pharmaceutical companies is the large number of routine tasks that make up the workflow profile. Consider the need to duplicate notes on several systems to ensure consistent reporting of the work that is split between more labs, the management of clinical trial data, or the recurring regulatory filings
Case Study: Helping Vårdapoteket Build a More Effective Pharmacy Network With...
State Board Feature Jan Feb09
1. FeaTure dealing wiTh sTaTe boards
State Boards of
Pharmacy and
Technology Access
T
by Mark Longley
Whenever pharmacists look to make creative
he owner of a three-store phar-
macy wants to install an auto-
use of new technologies, it is imperative that
mated product machine (APM)
to sustain her small, grocery-
they educate their state boards so the boards
based store, which only does
can thoughtfully consider the impact
about 50 prescriptions a day.
She hopes to deploy the tech-
of the innovation.
nology to provide 24-hour pick-
up for her customers, enabling
impact of the innovation. State n They may rule that by not
her to be on site just a few
boards play a crucial regula- being addressed, it is tacitly
hours each day.
tory role. They are empowered allowed.
A national merchandiser that
by their state legislatures to n They can opt to create a
offers 24-hour shopping sees
develop rules and guidelines specific rule to address the
an APM as a way to affordably
protecting consumers and to technology.
extend access for its pharmacy
clarify, expand upon, and/or I’ve gained valuable experi-
customers.
detail statutes or regulations ence from my interactions with
A hospital outpatient phar-
impacting pharmacy. state boards since my company,
macy hopes to offer an APM
By design, the boards are Parata, acquired the APM tech-
for employees, to serve them
often able to adopt rules in nology in 2006. I’d like to share
more efficiently while they’re
months, rather than the years some of what we’ve learned by
on the job and improve adher-
required to navigate the legis- describing how we addressed
ence with easier access.
lative process. The boards act key questions that we encoun-
Of course, whenever phar-
in one of three ways to clarify tered from boards of pharma-
macists look to make creative
questions not addressed by leg- cy across the country. These
use of new technologies such
islation: insights offer information about
as Parata APM, it is impera-
n They may rule that by the progress of our technology,
tive that they educate their
not being addressed, the and should be useful to anyone
state boards so that the boards
technology is disallowed. who is working to introduce
can thoughtfully consider the
ComputerTalk for the Pharmacist • January/Feburary 2009
2. Based on our answers to their questions, state
boards of pharmacy have responded
in one of three ways with regard to APM:
n Seventeen states allow 24-hour access.
n Fourteen states allow APM access during pharmacy hours,
increasing convenience but not access. In many cases, the states use
this approach to pilot the technology and reserve the right to convert
it to a permanent rule with expanded access after a trial period.
n Finally, three states have rules that are pending with regard to APM
access.
new pharmacy automation oppor- these consumers. This will be par-
tunities. ticularly true for those who choose
mail order primarily because of the
Can an APM deliver the difficulty in visiting the pharmacy
during regular business hours, and
wrong drug?
who will benefit from the 24-hour
Nearly 300,000 prescriptions have access. • Master Certified with SIGIS (TPS)
been distributed via this technology • IIAS Certified for FSA/HRA
Will APM negatively impact
without a single delivery error. This
• FSA Certified Credit Processor
accuracy is ensured by means of
quality of care? • PA-DSS (Payment Application
a barcoded label that includes the
With a nearly six-to-one ratio of Data Security Standard) Certified
prescription number and that is
refills to new prescriptions, APM
applied to each bag. Bar coding
technology enables consumers to
is a proven, accurate identifier, as
“self-triage” their pharmacy visits,
demonstrated in other pharmacy
so those with a familiar refill can
applications.
“grab and go,” giving the pharmacy
Does APM technology team more time to spend with con-
sumers who have new or complex
interfere with the customer/
medication regimens. Easier access
pharmacist relationship? increases the likelihood of consum-
ers picking up their prescriptions,
If deployed appropriately, APM
an essential first step to promoting
technology may actually enhance
adherence.
customer/pharmacist interaction.
APM ensures that every con-
Does 24-hour access
sumer is prompted to consult with
a pharmacist as part of the user compromise consumer • Affordable Fast Set-up and Installation
interface. Customers can either
safety considerations? • Web-based Training
approach the counter or talk with
• Touchscreen with Integrated
One area we’ve worked on exten-
a pharmacist by using a phone on
Signature Capture
sively with state boards of phar-
the unit. This is an improvement
• Will-Call Management
macy is the value of 24-hour access.
over the traditional pharmacy set-
In some cases, boards have decided
ting, where every consumer comes
that APMs can be used only during
to the counter and employees may
Empowering Pharmacies for Success
pharmacy hours, particularly in the
forget to offer counseling to every
early phases of deployment. The
customer during peak times.
main concern boards express is
Further, APM offers a tool to
about access to pharmacists when
help pharmacies compete with mail
the pharmacy is closed. This issue
order by making it as convenient as
For more details:
is addressed by the fact that APM
possible for customers to come into
877.716.2403
the pharmacy, thereby maintaining continued on next page www.emporos.net
the pharmacist’s relationship with
Computertalk for the Pharmacist • January/February 2009
3. FeaTure dealing wiTh sTaTe boards
APM offers a tool to help pharmacies compete with
continued from previous page
technology offers 24-hour tele-
mail order by making it as convenient as possible
phone access to a live pharmacist.
for customers to come into the pharmacy, thereby
So if a consumer has a medication
question, help is never more than a
maintaining the pharmacist’s relationship with these
phone call away.
customers.
A Positive Experience about how you believe your to submit additional information
Our experience in engaging technology can be accommo- as requested.
state boards of pharmacy has been dated within the spirit of the Whenever you are contemplating
a positive one. On balance, we have law. a technology-based innovation in
found that boards of pharmacy are
pharmacy practice, it is important
n Prepare your audience
true to their commitments, looking
to remember that state boards of
Provide as much information
to protect pharmacies and consum-
pharmacy play a crucial oversight
before the meeting as possible
ers in their evaluation of APM tech-
role, with the goal of protecting the
so members can come prepared
nology. If you have an opportunity
interests of pharmacies and their
and informed.
to present an emerging technology
customers. CT
to a state board of pharmacy, I rec-
n Engage in a dialogue
ommend the following guidelines: Mark Longley is a
The process is most effective
director of busi-
n Prepare yourself when you approach it as an
ness development
ongoing, two-way dialogue.
Read the laws, become familiar and regulatory
Encourage questions, provide
with the language, and 2:17 PM Page 1
be liaison for Parata
Updated_TPT_Ad_ml 8/2/06
detailed answers, and be willing
prepared to answer questions Systems.
Confidentiality. Trust. Excellence.
It’s about customer service.
Data Conversion
Data Collecting
Helping you serve
your customers
Data Warehousing
better.
Data Solutions that provide
Two Point Conversions builds
seamless transitions in the
software solutions around
operation of your business.
two objectives, your
Custom solutions tailored
pharmacy patterns and your
to your needs.
schedules—within your
system(s) hardware
parameters. It is this
commitment that positions
Two Point Conversions Inc.
For more information
as the nation’s preeminent
on Two Point Conversions’
conversion company.
case histories, or how we can help
you on your project call or write:
Two Point Conversions, Inc.
Connecting information to the faces of your business
1800 West Larchmont, Suite 2W • Chicago, Illinois 60613 • 800.276.4689 • Fax: 773.248.4525
email: info@twopoint.com
ComputerTalk for the Pharmacist • January/February 2009