In March 2010, LegaLock launched STARS - the first transcription system available that operates in compliance with DIACAP, FISMA, NIST, and HIPAA for information of sensitive government and personal data. For a small monthly subscription and pennies a page, now all transcription companies and court reporting firms can transmit files with clients in compliance with all federal IT regulations.

1. Secure Transcription And Request System (STARS) Client User Training 2010 An Exclusive Government Solution © 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

2. ● Government Compliance ● 24-Hour Service ● Security Assurance ● Peace of Mind 2 © 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

4. STARS Management Overview

5. STARS Login

6. Navigating the STARS Home Page

7. New Job Requests

8. Request Page Overview

9. Navigating the Admin Home Page

10. How To Get More Information Or Help3 © 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

12. Clients are issued unique authentication credentials for secure access into the STARS portal.© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com 4

14. The portal allows LegaLock’s customers to create transcription requests and submit them to Legalock for processing. © 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com 5

17. Navigating the STARS Home Page Status Filter Search Criteria Completion TImes – creates deadline alerts. Date Range Filter Job Type Filter Shows Current User Search button triggers the search. Click here to start a new request. Click on “Request ID” to review details of each completed transcript. Click on each “Search Request” column to sort . Clicking on the same column again will change the sort order from ascending to descending. © 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com 8

18. New Job Requests The Request Name will appear on STARS reports and lists on your Home Screen Notes written by clients can explain difficult terms or phrases to ensure accuracy. Browse computer or digital voice recorder to locate audio files for upload. Describe file contents. Click to attach and upload selected file(s). Remove incorrect file(s). Save requests for future access and changes. Does NOT send request to LegaLock Submit audio files to LegaLock. Starts request. Click here to return to the previous screen WITHOUT saving changes. Click here to cancel and start over. 800.251.4173 - www.legalock.com 9

19. Request Page Overview This page provides Clients with all basic information contained in a request. Alerts everyone to required turnaround time. This section allows Clients to read all saved. This section identifies each file (audio or text associated with this request. Name of each person assigned a task to complete this request. This section allows Clients to review all completed actions for this request. © 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com 10

20. Request Page Overview (cont’d.) Close request and return to the Search Results screen. Click here to scroll between previous or next requests. Add notes to request page. Extends the date attached files are purged from the server to 90 days from today. Clients click on File Name to download and receive completed transcripts. Type notes here to clarify details after a transcript has been created. © 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com 11

22. Revise contact information.

23. Set/reset temporary user passwords, as required.

24. The Client’s Administrative Home Page is used to control your authorized user accounts.

25. The Client Administrator controls who has access to files, can run reports, and also set and reset forgotten passwords.© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com 12

26. HEADQUARTERS 3705 Sharp Road, Suite 311 Glenwood, MD 21738 800-251-4173 Earl Hicks Jr., CEO – earl.hicks@legalock.com Kevin Kinsey, VP – kevin@legalock.com Sales – support@legalock.com © 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com