This weekly report from the Yanbu Royal Commission discusses the progress of several ongoing IT projects and initiatives across different departments. It provides updates on the status and achievements of applications development projects, data center infrastructure upgrades, security threats detected and resolved incidents. It also includes charts showing market share of internet providers in Yanbu and the distribution of resolved support tickets for the month.

1. ‫ب‬‫الملكية‬‫الهيئة‬‫ـ‬‫ينبع‬
‫المساندة‬ ‫الخدمات‬ ‫قطاع‬
‫أ‬‫ال‬ ‫التقرير‬‫سبوعي‬
Weekly Report
‫إ‬‫المعلومات‬ ‫تقنية‬ ‫دارة‬
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2. Applications Development
Project/TaskTargeted DepartmentBrief of Achievements
%
Previous
%
%
Current %Expected project sign-off
Date
1Visitor Request
••
20%60%10/08/2017
Applications Development Section ‫إ‬‫المعلومات‬ ‫تقنية‬ ‫دارة‬

3. Data Center
Project/Task
(Eng/Ara)
Targeted
Department
Brief of Achievements
(Ara)
%
Previous %
%
Current %Expected project sign-off Date
1
redundant fiber
and wireless
outlet
redundant fiber and
wireless outlet
%1530%15 JAN 2018
2UTP CABLE
UTP55%65%30 DEC 2017
3UTP CABLE
UTPA
--5%30 JAN 2018
Data Center Section ‫إ‬‫المعلومات‬ ‫تقنية‬ ‫دارة‬

4. (McAfee)
208
411
36
189
16
84
5
0
50
100
150
200
250
300
350
400
450
7/23/17 - 7/29/17 7/16/17 - 7/22/17
Event Received Time  Threat Type Number of Threat Event
7/23/17 – 7/29/17 265
▪ Virus 208
▪ Trojan 36
▪ Potentially Unwanted Program (pua) 16
▪ Adware 5
7/16/17 – 7/22/17 684
▪ Virus 411
▪ Trojan 189
▪ Potentially Unwanted Program (pua) 84
▪ Adware 949
▪Virus
▪Trojan
Data Center Section ‫إ‬‫المعلومات‬ ‫تقنية‬ ‫دارة‬

5. 3
7
0
1
2
3
4
5
6
7
8
22 - July .17 16 - July.17
NumberofThreatEvent
Event Generated Time
Event Generated Time Number of Threat Event
July 22, 2017 3
July 22, 2017 7
Total 10
.(McAfee)
Data Center Section ‫إ‬‫المعلومات‬ ‫تقنية‬ ‫دارة‬

6. 215, 93%
17, 7%
Resolved Incidents Open Incidents
215, 30%
256, 35%
199, 28%
51, 7%
Fourth Week Third Week Second Week First Week
REMEDY REPORT
Operations Support Section
721 Total Resolved Incidents for the
Month of July 2017
232 Total Received Incidents for
the Week
‫إ‬‫المعلومات‬ ‫تقنية‬ ‫دارة‬

7. Active Customer Share
Mobily Customer
ITC Customers
Mobily Customer
Pending Migration
RSPs Market Share
Remaining
Captured
Active Customer Share
▪ Mobily Customer 2,377
▪ ITC Customers 463
▪ Mobily Customer Pending Migration 399
RSPs Market Share
Total no. of potential customers 15,145
No. of active customers by all RSPs 3,239
Total no. of remaining potential customer 11,906
Retail Services Provider
Royal Commission Yanbu Smart City ‫إ‬‫المعلومات‬ ‫تقنية‬ ‫دارة‬