UX, ethnography and possibilities: for Libraries, Museums and ArchivesNed Potter
These slides are adapted from a talk I gave at the Welsh Government's Marketing Awards for the LAM sector, in 2017.
It offers a primer on UX - User Experience - and how ethnography and design might be used in the library, archive and museum worlds to better understand our users. All good marketing starts with audience insight.
The presentation covers the following:
1) An introduction to UX
2) Ethnography, with definitions and examples of 7 ethnographic techniques
3) User-centred design and Design Thinking
4) Examples of UX-led changes made at institutions in the UK and Scandinavia
5) Next Steps - if you'd like to try out UX at your own organisation
TEDx Manchester: AI & The Future of WorkVolker Hirsch
TEDx Manchester talk on artificial intelligence (AI) and how the ascent of AI and robotics impacts our future work environments.
The video of the talk is now also available here: https://youtu.be/dRw4d2Si8LA
UX, ethnography and possibilities: for Libraries, Museums and ArchivesNed Potter
These slides are adapted from a talk I gave at the Welsh Government's Marketing Awards for the LAM sector, in 2017.
It offers a primer on UX - User Experience - and how ethnography and design might be used in the library, archive and museum worlds to better understand our users. All good marketing starts with audience insight.
The presentation covers the following:
1) An introduction to UX
2) Ethnography, with definitions and examples of 7 ethnographic techniques
3) User-centred design and Design Thinking
4) Examples of UX-led changes made at institutions in the UK and Scandinavia
5) Next Steps - if you'd like to try out UX at your own organisation
TEDx Manchester: AI & The Future of WorkVolker Hirsch
TEDx Manchester talk on artificial intelligence (AI) and how the ascent of AI and robotics impacts our future work environments.
The video of the talk is now also available here: https://youtu.be/dRw4d2Si8LA
마케터 여러분!
우선 들어가기 전, 곰곰히 생각해 보죠.
첫 번째, 카카오플러스친구와 네이버에 광고 돌리시면서, 페이스북 댓글로 이벤트 하고 계신가요?
두 번째, 똑같은 댓글 디자인, 유사한 이벤트 기획, 작성자도 고객도 이제는 지루해하지 않나요?
마지막으로 세 번째, 당첨자 선정과 결과보고서 작성으로 오늘도 야근하시나요?
페이스북 외에 다른 채널에서의 이벤트는 참여율과 확산이 낮기 때문에 광고와 연계성이 떨어지지만 울며겨자먹기로 페이스북 댓글로 이벤트를 진행하고 계시는 분들, 또 창의적인 이벤트를 기획하고 싶으신 분들, 그리고 모호한 당첨자 기준으로 인해 당첨자 선정과 결과보고서 작성으로 골머리를 썩으며 오늘도 야근하시는 분들!
이번 라이브리 소셜리포트에 주목하시기 바랍니다.