1. The document discusses the PDCA (Plan-Do-Check-Act) cycle, which is a four-step model for carrying out process improvement projects. 2. The four steps are: planning a change or improvement, doing or carrying out the change, checking or studying the results of the change, and acting or implementing what is learned from the results. 3. An example is given of applying the PDCA cycle to improve a painting process by gathering information, selecting the best solution, testing the changes, and assessing the results to identify further improvements.

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8. (Input)
(Process) (Output)
(Resources)
(Consideration)

9. (Technology Project
Work)

10. (Identification the problem,
need or preference)
(Information)
(Selection of
the best possible solution)
(Design and making)
(Testing to see if it works)
(Modification and improvement)
(Assessment)
(Identification the problem,
need or preference)

11. (Information)
(Selection of
the best possible solution)
(Better) (Faster speed)
(Cheaper)
(Resource)
(Design and making)

12. (Testing to see if it works)
(Modification and improvement)
(Assessment)
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Paint
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1 Identification the
problem, need or preference
2
Information

19. 3 Selection of
the best possible solution
4 (Design and making)
PDCA Deming
Plan (
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20. 6

21. 5 Test
6 Modification and improvement
7 Assessment

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