The document contains 42 steps recorded by a problem steps recorder tool. It describes a user's interactions with various programs including cmd.exe, the Start menu, System Properties, Notepad, telnet, Google Chrome, and Splunk. The steps include clicking buttons, menus, and text fields, as well as entering keyboard inputs and dragging the mouse. Additional technical details about the recorded programs and interfaces are included but marked as potentially complex.

1. Recorded Problem Steps
This file contains all the steps and information that was recorded to help you describe the problem to others.
Before sharing this file, you should verify the following:
l The steps below accurately describe the problem.
l There is no information below or on any screenshots that you do not want others to see.
Passwords or any other text you typed were not recorded, except for function and shortcut keys that you used.
You can do the following:
l Review the recorded problem steps
l Review the recorded problem steps as a slide show
l Review the additional details
Problem Steps
Previous Next
Problem Step 1: (1/22/2015 1:43:38 PM) User left click on "Close (push button)" in "C:WindowsSystem32cmd.exe"
Previous Next
Problem Step 2: (1/22/2015 1:43:41 PM) User left click on "Start (push button)" in "Start"
Page 1 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

2. Previous Next
Problem Step 3: (1/22/2015 1:43:43 PM) User right click on "Computer (menu item)" in "Start menu"
Page 2 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

3. Previous Next
Problem Step 4: (1/22/2015 1:43:45 PM) User left click on "Properties (menu item)"
Page 3 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

4. Previous Next
Problem Step 5: (1/22/2015 1:43:50 PM) User left click on "Close (push button)" in "System"
Page 4 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

5. Previous Next
Problem Step 6: (1/22/2015 1:43:52 PM) User right click on "telnet2dot16.bat (list item)" in "Program Manager"
Page 5 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

6. Previous Next
Problem Step 7: (1/22/2015 1:43:54 PM) User left click on "Edit (menu item)"
Page 6 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

7. Previous Next
Problem Step 8: (1/22/2015 1:44:00 PM) User left click on "Close (push button)" in "telnet2dot16.bat - Notepad"
Page 7 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

8. Previous Next
Problem Step 9: (1/22/2015 1:44:01 PM) User right click on "telnet2dot16.bat (list item)" in "Program Manager"
Page 8 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

9. Previous Next
Problem Step 10: (1/22/2015 1:44:03 PM) User left click on "Run as administrator (menu item)"
Page 9 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

10. Previous Next
Problem Step 11: (1/22/2015 1:44:09 PM) User keyboard input in "Telnet 192.168.1.16" [... Enter ... Enter ... Enter ...
Enter]
Page 10 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

11. Previous Next
Problem Step 12: (1/22/2015 1:44:30 PM) User left click in "Telnet 192.168.1.16"
Page 11 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

12. Previous Next
Problem Step 13: (1/22/2015 1:44:30 PM) User left click in "Telnet 192.168.1.16"
Page 12 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

13. Previous Next
Problem Step 14: (1/22/2015 1:44:31 PM) User left click in "Telnet 192.168.1.16"
Page 13 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

14. Previous Next
Problem Step 15: (1/22/2015 1:44:31 PM) User left click in "Telnet 192.168.1.16"
Page 14 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

15. Previous Next
Problem Step 16: (1/22/2015 1:44:33 PM) User left click in "Telnet 192.168.1.16"
Page 15 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

16. Previous Next
Problem Step 17: (1/22/2015 1:44:35 PM) User left click on "Close (push button)" in "Telnet 192.168.1.16"
Page 16 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

17. Previous Next
Problem Step 18: (1/22/2015 1:44:37 PM) User left double click on "Google Chrome (push button)"
Page 17 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

18. Previous Next
Problem Step 19: (1/22/2015 1:44:39 PM) User left click on "Login | Splunk (text)" in "New Tab - Google Chrome"
Page 18 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

19. Previous Next
Problem Step 20: (1/22/2015 1:44:42 PM) User left double click in "Home | Splunk 6.2.1 - Google Chrome"
Page 19 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

20. Previous Next
Problem Step 21: (1/22/2015 1:44:46 PM) User left double click in "Search | Splunk 6.2.1 - Google Chrome"
Page 20 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

21. Previous Next
Problem Step 22: (1/22/2015 1:44:49 PM) User left click in "Search | Splunk 6.2.1 - Google Chrome"
Page 21 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

22. Previous Next
Problem Step 23: (1/22/2015 1:44:51 PM) User left click in "Search | Splunk 6.2.1 - Google Chrome"
Page 22 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

23. Previous Next
Problem Step 24: (1/22/2015 1:44:58 PM) User mouse drag start in "Search | Splunk 6.2.1 - Google Chrome"
Page 23 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

24. Previous Next
Problem Step 25: (1/22/2015 1:45:08 PM) User mouse drag end in "Search | Splunk 6.2.1 - Google Chrome"
Page 24 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

25. Previous Next
Problem Step 26: (1/22/2015 1:45:10 PM) User left double click in "Search | Splunk 6.2.1 - Google Chrome"
Page 25 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

26. Previous Next
Problem Step 27: (1/22/2015 1:45:12 PM) User mouse drag start in "Search | Splunk 6.2.1 - Google Chrome"
Page 26 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

27. Previous Next
Problem Step 28: (1/22/2015 1:45:13 PM) User mouse drag end in "Search | Splunk 6.2.1 - Google Chrome"
Page 27 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

28. Previous Next
Problem Step 29: (1/22/2015 1:45:13 PM) User left double click in "Search | Splunk 6.2.1 - Google Chrome"
Page 28 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

29. Previous Next
Problem Step 30: (1/22/2015 1:45:14 PM) User left click in "Search | Splunk 6.2.1 - Google Chrome"
Page 29 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

30. Previous Next
Problem Step 31: (1/22/2015 1:45:15 PM) User left double click in "Search | Splunk 6.2.1 - Google Chrome"
Page 30 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

31. Previous Next
Problem Step 32: (1/22/2015 1:45:17 PM) User left click in "Search | Splunk 6.2.1 - Google Chrome"
Page 31 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

32. Previous Next
Problem Step 33: (1/22/2015 1:45:21 PM) User left click in "Search | Splunk 6.2.1 - Google Chrome"
Page 32 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

33. Previous Next
Problem Step 34: (1/22/2015 1:45:27 PM) User left click in "Search | Splunk 6.2.1 - Google Chrome"
Page 33 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

34. Previous Next
Problem Step 35: (1/22/2015 1:45:30 PM) User left click in "Search | Splunk 6.2.1 - Google Chrome"
Page 34 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

35. Previous Next
Problem Step 36: (1/22/2015 1:45:32 PM) User left click in "Search | Splunk 6.2.1 - Google Chrome"
Page 35 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

36. Previous Next
Problem Step 37: (1/22/2015 1:45:34 PM) User left click in "Search | Splunk 6.2.1 - Google Chrome"
Page 36 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

37. Previous Next
Problem Step 38: (1/22/2015 1:45:36 PM) User keyboard input in "Search | Splunk 6.2.1 - Google Chrome" [...]
Page 37 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

38. Previous Next
Problem Step 39: (1/22/2015 1:45:45 PM) User left click in "Search | Splunk 6.2.1 - Google Chrome"
Page 38 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

39. Previous Next
Problem Step 40: (1/22/2015 1:45:47 PM) User left double click in "Search | Splunk 6.2.1 - Google Chrome"
Page 39 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

40. Previous Next
Problem Step 41: (1/22/2015 1:45:56 PM) User left click in "droppeddot16 | Splunk - Google Chrome"
Page 40 of 43Recorded Problem Steps
1/5/2017mhtml:file://C:UsersCarlosMDesktopsplunkDemo.mht

41. Previous Next
Problem Step 42: (1/22/2015 1:45:59 PM) User left click on "Problem Steps Recorder - Recording Now (push
button)"
Page 41 of 43Recorded Problem Steps
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42. Return to top of page...
Additional Details
The following section contains the additional details that were recorded that can help find a solution for your problem.
These details help accurately identify the programs and UI you used while recording the problem steps.
This section may contain text that is internal to programs that only very advanced users or programmers may
understand.
Please review these details to ensure that they do not contain any information that you would not like others to see.
Page 42 of 43Recorded Problem Steps
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43. Return to top of page...
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Recording Session: 1/22/2015 1:43:35 PM - 1:46:01 PM
Problem Steps: 42, Missed Steps: 0, Other Errors: 0
Operating System: 7601.18700.amd64fre.win7sp1_gdr.141211-1742 6.1.1.0.2.7
Problem Step 1: User left click on "Close (push button)" in "C:WindowsSystem32cmd.exe"
Program: Windows Command Processor, 6.1.7601.17514 (win7sp1_rtm.101119-1850), Microsoft Corporation, CMD.E
UI Elements: Close, C:WindowsSystem32cmd.exe, ConsoleWindowClass
Problem Step 2: User left click on "Start (push button)" in "Start"
Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXP
UI Elements: Start, Start, Button
Problem Step 3: User right click on "Computer (menu item)" in "Start menu"
Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXP
UI Elements: Computer, Windows Places, SysListView32, DesktopSpecialFolders, Start menu, DV2ControlHost
Problem Step 4: User left click on "Properties (menu item)"
Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXP
UI Elements: Properties, Context, #32768
Problem Step 5: User left click on "Close (push button)" in "System"
Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXP
UI Elements: Close, System, CabinetWClass
Problem Step 6: User right click on "telnet2dot16.bat (list item)" in "Program Manager"
Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXP
UI Elements: telnet2dot16.bat, Desktop, FolderView, SysListView32, SHELLDLL_DefView, Program Manager, Prog
Problem Step 7: User left click on "Edit (menu item)"
Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXP
UI Elements: Edit, Context, #32768
Problem Step 8: User left click on "Close (push button)" in "telnet2dot16.bat - Notepad"
Program: Notepad, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, NOTEPAD.EXE C:USERSADMI
Page 43 of 43Recorded Problem Steps
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