5. 5
business case
standard production requires standard procedures
need for high quality control over each production step
production is automatized and repeatable and owned by the sourcer
injected by LEAN waste reduction
continuous process improvement
6. 6
Creating sourcing microsteps
8 sourcing microsteps
1. Pipeline
2. To Be Contacted
3. Contacted
4. Requested More Info
5. Candidate Not Interested
6. Application Received
7. Rejected by Sourcer
8. Candidate Submitted
7. 7
Creating sourcing microsteps
8 sourcing microsteps grouped into 4 action items
Candidate Identification
1. Pipeline
2. To Be Contacted
Candidate Connection
3. Contacted
Candidate Engagement
4. Requested More Info
5. Candidate Not Interested
6. Application Received
7. Rejected by Sourcer
Screening & Submissions
8. Candidate Submitted
I
C
E
S
9. 9
I C E S
If C/I is lower...
Too many non-contacted candidates
Building pipeline?
Conduct talent mapping?
Realized late mismatched profiles?
Unsure about candidate profile?
Misunderstanding/lack of clarity of the job profile?
Need to recap on Vacancy Intake?
>95%
10. 1
0
I C E S
If E/C is lower...
Too many non-replied/non-engaged candidates
Contacted non-relevant profiles?
Using not good enough email/phone content?
Lack of call to action?
Overdose? Credibility issue?
Country specific?
Other reasons (e.g. holiday season)?
>66%
11. 1
1
I C E S
If S/E is lower...
Too many non-submitted candidates
Can sell the position?
Can close the deal (call)?
Overqualify?
Too many unknown info for the candidate?
Was not precise enough in searching?
>15%
12. I C E S
standardized sourcing production
control time spend and motion/activity made
predict cost spend
plan and forecast productivity
channels
countries
clients
bring in continuous delivery improvement
13. 1
3
97%
Pretty significant profile results
Easy-to-connect
71%
Good reply rate
Common communication channel
High no interest ratio (62% of all
engaged)
11%
Very low submission rate
Hard to sell
Hard to close
13 1
I C E S
14. 1
4
96%
Pretty significant profile results*
* Based on 60+ different sourcing channels
73%
Exceptional reply rate
15%
Standard submission rate
9 1
I C E S
15. 1
5
94%
Just OK 1st conversion rate
Could find better quality
candidates
81%
Excellent reply rate because
contact details are added
21%
Semi-active candidates
6 1
I C E S
16. 1
6
I
C
E
S
client 1 client 2 client 3
The same
technician job in 4
countries. A lot of
talent pool building,
strong employee
referral channel.
Similar, four Nordics
countries.
New client, quite
attractive brand but
a rather special
one. Only
Luxembourg-based
jobs but the
sourcing scope is
international.
Mature RPO client,
serving some 20+
countries in EMEA.
Widely diverse jobs
(Engineering, R&D,
IT, Sales etc.).
Almost unknown
brand.
70% 99%
46%
35%
98%
82%
23%
72%
56%
18. L x
T
= SP
# of qualified candidate leads
Quality
C/I x E/C x S/E
(conversion rate)
Time spend SOURCING
PRODUCTIVITY
Q
19. 1
9
implementation
Training, training, training, training, training, traini.....
Give ownership to Sourcers on production
Steering on output rather than input
Bi-weekly sourcing performance reports
Piñata Day
20. 2
0
piñataday
Boost the last conversion rate (S/E)
No new leads, no new reqs –> calling only!
S/E: 9,6% 15,6% over 10 weeks
21. what is the ultimate contribution
of a sourcer?
22. 2
2
I
C
E
S
client 1 client 2 client 3
H
4 8 7
1
hire
11 50 41
95%
72%
56%
24% 13% 13%
98%
82%
23%
99%
46%
35%
26. key take-aways
1.sourcers are here to make hires
together with the recruiters
2.productivity targets must be
set realistically and based on
math (conversion ratios)
3.sourcing productivity can be built
as a „LEAN factory”
Sweet and
easy