1. SOP ON RESPONDING TO
REMOTE TEMPERATURE
MONITORING ALARMS

2. VACCINE
SECURITY
FREEZE ALARMS HEAT ALARMS
Freeze sensitive vaccines (Td,
Penta, HepB, PCV) damages at
temperature below -0.5C after a
duration of 1hour.
Action should be taken within an
hour
Heat sensitive vaccines (OPV,
MV, YF) damages at temperature
below 8C after a duration of
24hours.
Action should be taken within 24
hours
WHEN TEMPERATURE EXCUSSIONS OCCURS, A SERIES OF EVENT SHOULD TAKE PLACE AS FOLLOWS;
STAGE ONE
When is
Alarm
triggered
Alarm is triggered 15min after
vaccine exposure to temperature
below -0.5C
Alarm is triggered 6hr after vaccine
exposure to temperature above 8C
Who receives
alerts
SMS & Email is sent to the
ACCO/CCO/VACCINE HANDLER
SMS & Email is sent to the
ACCO/CCO/VACCINE HANDLER
Key Response
. Arrive on Site within 15min
. Open the fridge/WICR for 30min to
remove risk of freezing
. Confirm that thermostat is set
properly
. Check for obvious signs of cooling
unit malfunction
. Arrive on Site within 1hr
. Determine if CCE unit is receiving
power from main or gen source
. Ensure the door is closed & all
seals are intact
. Check for obvious signs of cooling
unit malfunction
If issue is
resolve
. Conduct shake test on samples of
vaccines in the freezing spots
. Generate and download report
from BW platform
. Report to SIO and arrange for
possible maintenance
. Confirm VVM status of vaccines in
the heat spots
. Generate and download report
from BW platform
. Report to SIO and arrange for
possible maintenance
If issue is not
resolve
. Execute contingency plan by
moving vaccines to a functional CCR
. Contact SIO/Warehouse manager
and arrange for repair visit
. Execute contingency plan by
moving vaccines to a functional
CCR
. Contact SIO/Warehouse manager
and arrange for repair visit

3. IF STAGE ONE ALARM IS NOT RESOLVED, A SECOND STAGE OF ALERT IS ACTIVATED AND THE FOLLOWING
EVENT SHOULD TAKE PLACE;
STAGE TWO
If issue is
not
resolved
Alarm is triggered 30min after the
stage 1 alarm
Alarm is triggered 1hr after the
stage 1 alarm
Who
receives
alerts
SMS & Email is sent to the
Warehouse Manager/ SIO
SMS & Email is sent to the
Warehouse Manager/ SIO
Key
Response
. Contact ACCO/CCO to confirm if
action has been taken to resolve
issue
. In absence of both officers,
delegate an available staff/security
to carry out appropriate response
. Follow up with officers to confirm
response has been carried out
. Contact ACCO/CCO to confirm if
action has been taken to resolve
issue
. In absence of both officers,
delegate an available staff/security
to carry out appropriate response
. Follow up with officers to confirm
response has been carried out
If issue is
resolve
. Request for a shake test result
. Request for a generated report
. Arrange for possible maintenance
. Request for VVM status result
. Request for a generated report
. Arrange for possible maintenance
When is
Alarm
triggered
. Execute contingency plan
. Arrange for repair visit
. Execute contingency plan
. Arrange for repair visit

4. IF STAGE TWO ALARM IS NOT RESOLVED, A THIRD STAGE OF ALERT IS ACTIVATED AND THE FOLLOWING
EVENT SHOULD TAKE PLACE;
STAGE THREE
When is
Alarm
triggered
Alarm is triggered 45min after the
stage 2 alarm
Alarm is triggered 2hrs after the stage
2 alarm
Who
receives
alerts
SMS & Email is sent to the Dir.
Operations/ DPHC/ DD.
SMS & Email is sent to the Dir.
Operations/ DPHC/ DD.
Key
Response
. Contact SIO/WH.Manager to
confirm if action has been taken to
resolve issue
. In absence of both officers,
delegate an available staff/security
to carry out appropriate response
. Follow up with officers to confirm
response has been carried out
. Contact SIO/WH.Manager to confirm
if action has been taken to resolve
issue
. In absence of both officers, delegate
an available staff/security to carry out
appropriate response
. Follow up with officers to confirm
response has been carried out
If issue is
resolve
. Request for a generated report
. Arrange for possible maintenance
. Request for a generated report
. Arrange for possible maintenance
If issue is
not
resolved
. Execute contingency plan
. Arrange for repair visit
. Execute contingency plan
. Arrange for repair visit