This document contains the resume of Sofia Mahmoud Magdy Khalifa. It summarizes her education, including an MBA from the Arab Academy for Science, Technology, & Maritime Transport and a degree in accounting from Alexandria University. It also outlines her work experience in retail sales, teaching, and internships. Finally, it lists her personal skills, awards, and details.

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SOFIA MAHMOUD MAGDY KHALIFA
Mobile : 002- 01011180406/ Land line :002034271555
sofiamahmoudmagdi@Gmail.comEmail :
Education
 Masterof Business Administration - MBA (International Business Major) - in The Arab
Academy for Science, Technology, & Maritime Transport. Grade: “Excellent” GPA: 3.88/4
Class of 2016
 Accounting Department, English Section - Faculty of Commerce,Alexandria universty
Grade: “Good” Score: 76.56% Class of 2009
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Work Experience
March 2014 – November 2015
Vodafone – Egypt
Retail sales executive
 Listen to customer requirements and present appropriately to make a sale.
 Maintain and develop relationships with existing customers in person and via telephone calls and
emails.
 Respond to incoming email and phone enquiries.
 Act as a contact between the company and its existing and potential markets.
 Negotiate the terms of an agreement and closing sales.
 Gather market and customer information.
 Create detailed proposal documents, often as part of a formal bidding process which is largely
dictated by the prospective customer.
 Check the quantity of goods on display and in stock and check existing orders.
 Make accurate, rapid cost calculations and provide customers with quotations.
 Archive and courier, end of day cash hand over
October 2010 – March 2014
International schools (3years) / The Arab Open University (1semester)- ( Jeddah)
El Quds International School (1 year- Egypt)
English & Science Teacher
 Advising student on career issues.
 Organizing and delivering classroom lectures to students.
 Evaluating students’ class work and assignments.
 Preparing classroom and coursework materials, homework assignments, and handouts.
 Record and maintain accurate student attendance records and grades.

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 Classroom management.
 Developing English lesson plans in line with the International Curriculum.
 Maintaining discipline in the classroom.
 Creating a vibrant teaching atmosphere.
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Internships
 Running my own business - Sofia Beauty Merchandising company for cosmetics and fragrances
( 15-3-2014  Till Now )
 Part timer Invigilator at the British Council ( April 2016 – Till Now)
 Information Technology Institution (ITI) (3 November 2008 - 16 August 2009)
A Data Trainee in EduEgypt Program
(Customer Service, Computer Skills, English Language, Soft Skills, Logical Reasoning,
Attention to details, Internet Browsing and Presentation Skills)
 Arab African International Bank (AAIB),the Retail Department(Trainee),(13 June 2008 - 13 July
2008)
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Awards & Certifications
1. TOT (Trainer of Trainers) Course (From The Arab Academy) ((In Progress)).
2. TOEFL Certificate from the AMIDEAST.
3. Quick Book Program (From The Arab Academy )
4. MS Office/XP (Certificate from The AUC)
5. Commercial Excel (From Alexandria University).
6. Certificate of International Computer Driving License (ICDL).
7. NLP Diploma (Promoted by the American Board of Neuro-Linguistic Program).
8. Teaching English workshops in the British Council (Jeddah).
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Personal Skills
 Energetic, Dynamic and hard worker with ability to handle task management in timely manner.
 Extensive experience in cross and multi-functions communication
- Excellent follow-up and interactions skills
- Proven record of business critical project experience
- Proven experience in managing priorities of different teams
 Excellent in dealing with multicultural environment
 Ability to think, plan, and work strategically.
 Adequate judgment and analytical skills
 Strong oral, written, and interpersonal communication skills.
 I have a strong background about sales, customer service, leadership and HRM.
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Personal Details
 Date ofbirth: 14/11/1988
 Marital Status: Single
 Nationality: Egyptian