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HR WallingfordHR Wallingford
Best Newcomer Award PresentationBest Newcomer Award Presentation
HR WallingfordHR Wallingford
• Research, consultancy & software related to civil
engineering and environmental hydraulics
• World leaders in the management of water as a
natural resource and as a natural hazard
Services provided @ Howbery ParkServices provided @ Howbery Park
• Building Services
Maintenance
• Cleaning
• Security
• Grounds Maintenance
• Helpdesk
• Conference Facilities
Areas of ResponsibilityAreas of Responsibility
• HV & LV electrical supplies
• Lighting
• Air Conditioning Servicing
• Steam Heating
• Planned Maintenance
• Supervision of Maintenance
team
• Site Management in
absence of Facilities Manager
AchievementsAchievements
• Implementation of planned preventative maintenance
for all building services
• Reduce contract costs related to sub-contractors,
increasing contract profitability
• Design and install electrical and heating requirements
for refurbished offices
• Achieve status of HV authorised engineer for
Howbery Park
• Assist in the implementation and successful
accreditation of ISO 9001:2000
• Assist in the implementation of higher standards of
health and safety and environmental awareness
TeamworkTeamwork
“I nominated Paul for this award because of
his commitment and drive in achieving
goals set, particularly when given tight
deadlines. The experience and knowledge
which Paul has bought to the team has
benefited Sodexho, which will aid contract
retention and development. Paul’s all round
character in terms of his professionalism
and calm good nature when dealing with
customers and staff alike, even when under
extreme pressure. Finally his contribution to
increasing the profitability of the contract,
particularly during recent projects.”
Pasquale Lorusso
Facilities Manager
TeamworkTeamwork
“Paul knows the ins and outs of his
job really well. “
“Paul is a very competent and efficient
worker, who is a pleasure to work with.”
“Paul is a professional person who shows
this in his work and his team spirit.”
Sandra Attwood, Administration Manager
Terry Howe, Painter
Peter Brant, Handyman
TeamworkTeamwork
“I have a lot of respect for Paul, he is patient,
understanding and a good mentor”
“Paul is always approachable and his technical
knowledge is excellent. He is never afraid to
pass on his experience and knowledge.”
Duncan Clegg, Head Groundsman
Tyrone Broadway, Trainee Handyman
Client & Customer CommentsClient & Customer Comments
“At Howbery Park we moved to Sodexho Facilities
Management two years ago and I can say that it was an
excellent decision for us. During this period the manager,
Pasquale Lorusso, and his team have delivered, in a friendly
way, an outstanding service over a wide range of services. As
most organisations we are continually changing and working
in partnership with Pasquale we have benefited from their
efficient and professional delivery of high quality services. In
addition the awareness of health and safety matters has been
impressive whilst always ensuring we receive value for money”
John Ormston, Director, HR Wallingford
Client & Customer CommentsClient & Customer Comments
“I am writing to commend you and all of your team on your
hard work and in particular Paul Middleton.
Paul’s helpfulness, knowledge and expertise have been
indispensable. In spite of the fact that he has only been with
your team a short time he has come to grips with the
complexity of the site remarkably quickly, including the variety
of buildings all with different needs and configurations. We, in
the Environment Agency, regularly rely on Paul’s knowledge
and technical expertise to assist us in maintaining a safe and
healthy environment and all the while he still manages to keep
smiling!”
Cathy Joyce, Business Support Team Leader
Environment Agency
InnovationsInnovations
• Installation of energy efficient
lighting for both internal areas
and external grounds
• Installation of thermostatic
radiator valves where
previously not fitted, reducing
energy consumption and
improving the quality of the
working environment for our
customers
• Added value services to the
client, by carrying out
additional electrical services,
thus reducing the clients
contractor costs
Future DevelopmentFuture Development
• Personal development of career within Facilities
Management, which includes management succession
development, inline with the planned site expansion
• Attend ISOH - Managing Safely course January 2004
• Implementation of ISO 14001:1996
Environmental
Management System
by April 2004
Thank you for listeningThank you for listening
Are there any questions?Are there any questions?

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Sodexo FM 2003 Best Newcomer presentation

  • 1. HR WallingfordHR Wallingford Best Newcomer Award PresentationBest Newcomer Award Presentation
  • 2. HR WallingfordHR Wallingford • Research, consultancy & software related to civil engineering and environmental hydraulics • World leaders in the management of water as a natural resource and as a natural hazard
  • 3. Services provided @ Howbery ParkServices provided @ Howbery Park • Building Services Maintenance • Cleaning • Security • Grounds Maintenance • Helpdesk • Conference Facilities
  • 4. Areas of ResponsibilityAreas of Responsibility • HV & LV electrical supplies • Lighting • Air Conditioning Servicing • Steam Heating • Planned Maintenance • Supervision of Maintenance team • Site Management in absence of Facilities Manager
  • 5. AchievementsAchievements • Implementation of planned preventative maintenance for all building services • Reduce contract costs related to sub-contractors, increasing contract profitability • Design and install electrical and heating requirements for refurbished offices • Achieve status of HV authorised engineer for Howbery Park • Assist in the implementation and successful accreditation of ISO 9001:2000 • Assist in the implementation of higher standards of health and safety and environmental awareness
  • 6. TeamworkTeamwork “I nominated Paul for this award because of his commitment and drive in achieving goals set, particularly when given tight deadlines. The experience and knowledge which Paul has bought to the team has benefited Sodexho, which will aid contract retention and development. Paul’s all round character in terms of his professionalism and calm good nature when dealing with customers and staff alike, even when under extreme pressure. Finally his contribution to increasing the profitability of the contract, particularly during recent projects.” Pasquale Lorusso Facilities Manager
  • 7. TeamworkTeamwork “Paul knows the ins and outs of his job really well. “ “Paul is a very competent and efficient worker, who is a pleasure to work with.” “Paul is a professional person who shows this in his work and his team spirit.” Sandra Attwood, Administration Manager Terry Howe, Painter Peter Brant, Handyman
  • 8. TeamworkTeamwork “I have a lot of respect for Paul, he is patient, understanding and a good mentor” “Paul is always approachable and his technical knowledge is excellent. He is never afraid to pass on his experience and knowledge.” Duncan Clegg, Head Groundsman Tyrone Broadway, Trainee Handyman
  • 9. Client & Customer CommentsClient & Customer Comments “At Howbery Park we moved to Sodexho Facilities Management two years ago and I can say that it was an excellent decision for us. During this period the manager, Pasquale Lorusso, and his team have delivered, in a friendly way, an outstanding service over a wide range of services. As most organisations we are continually changing and working in partnership with Pasquale we have benefited from their efficient and professional delivery of high quality services. In addition the awareness of health and safety matters has been impressive whilst always ensuring we receive value for money” John Ormston, Director, HR Wallingford
  • 10. Client & Customer CommentsClient & Customer Comments “I am writing to commend you and all of your team on your hard work and in particular Paul Middleton. Paul’s helpfulness, knowledge and expertise have been indispensable. In spite of the fact that he has only been with your team a short time he has come to grips with the complexity of the site remarkably quickly, including the variety of buildings all with different needs and configurations. We, in the Environment Agency, regularly rely on Paul’s knowledge and technical expertise to assist us in maintaining a safe and healthy environment and all the while he still manages to keep smiling!” Cathy Joyce, Business Support Team Leader Environment Agency
  • 11. InnovationsInnovations • Installation of energy efficient lighting for both internal areas and external grounds • Installation of thermostatic radiator valves where previously not fitted, reducing energy consumption and improving the quality of the working environment for our customers • Added value services to the client, by carrying out additional electrical services, thus reducing the clients contractor costs
  • 12. Future DevelopmentFuture Development • Personal development of career within Facilities Management, which includes management succession development, inline with the planned site expansion • Attend ISOH - Managing Safely course January 2004 • Implementation of ISO 14001:1996 Environmental Management System by April 2004
  • 13. Thank you for listeningThank you for listening Are there any questions?Are there any questions?