A simple guide to social media. Socialising with your customers to engage with, converse with and relate to them. Developing long lasting and invaluable customer relationships. www.markdharris.co.uk
This slide show features selected projects designed by Fishbrook Design Studio. To see these and other projects and to learn more about Fishbrook, please visit: www.fishbrook.com.
A short presentation prepared for the OnlineMarketingMagic event in Windsor on 17/11/09. The theme was making the most of your Christmas Promotion and I wrote the slides to give people a checklist for any type of Marketing activity they\'re planning. Hope you enjoy it and all feedback welcomed.
thanks
This slide show features selected projects designed by Fishbrook Design Studio. To see these and other projects and to learn more about Fishbrook, please visit: www.fishbrook.com.
A short presentation prepared for the OnlineMarketingMagic event in Windsor on 17/11/09. The theme was making the most of your Christmas Promotion and I wrote the slides to give people a checklist for any type of Marketing activity they\'re planning. Hope you enjoy it and all feedback welcomed.
thanks
Share stories of giffing and community success Surprise communities and consumers with insights/inside tracks to our brand – to engage.Opinions inform our decisions – value and act on our community viewsBe open and honest to our brand, sharing our aims and issues to maintain trust
Find and engage with like-minded “giffing” communities & brands – through social partnerships (e.g. Oxfam, MTV ) Deepen conversations with our communities and reach-out to other relevant community centres.Create a continuous stream of content, customised to suit each community/segment
Identify the influencers for Word of Mouth waveInvite them “inside” the brand and ethos – secret VIP eventsInteract with them to drive their conversationsStrengthen our army of Ambassadors and Advocates arming them with more tools – such as specialist content or sampling packs/free trialsDevelop affiliate partnerships and reward them as community members – mutual at the core.
On and offline, keep listening to learn and anticipate consumer needs and stay in touch.Publish our compelling content to LEAD the wave of community and giffing online – changing the way we do mobile – to differentiate.Involve and inform our audience as we goIntelligence to monitor all of our activity and trends to inform our next moves
Support our consumers, communities and partners with all that we can,= CONTENT & care.Provide customers with solutions to their problems – not sales.Entertain communities with our content and style to educate and engage.
It’s time to socialise the giffing theme and let it underpin every communication and conversation we all have. Spot the like-minded groups and partner with them to empower themAVG success story – Sept - 35k Fbook fans, twitter followers and advocates spreading word of mouth