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The Boho Traveller
NOMAD FEET, GYPSY SOUL
SYDNEY ZARUBA- SEPTEMBER 29, 2016
Table of Contents
Cover Page and Table - include the brand’s name, logo, date and
your name
Table of Contents
Executive Summary
Social Media
Social Media Objectives
Strategies and Tools
Timing and Key Dates
Social Media Roles and Responsibilities
Social Media Policy
Critical Response Plan
Measurement and Reporting Results
Executive Summary
-The major Social Media objectives for The Boho Traveller include expanding Facebook,
Twitter, and Instagram followers, and increasing engagement.
-Through these social media goals I will increase traffic to The Boho Traveller Website,
and increase blog comments.
Strategies:
1. Increasing the quality of content on Facebook to engage followers and lead to clicks.
2. Encourage the discoverability of content through SM and newsletters.
Social Media Audit
The following is an audit of The Boho Traveller’s social media presence to date. It includes an
assessment of all social networks, web traffic, audience demographics, and a competitor analysis.
Social Network URL
Follower
Count
Average
Weekly
Activity
Average Engagement
Rate
Facebook
facebook.com/b
ohotravel 245 18471 enagements
Instagram
instagram.com/t
he_bohotraveller 891 81715 engagements
Twitter
twitter.com/sydn
ey_zaruba 185 2017 engagements
Pinterest
pinterest.com/sy
dzarub 108 2 2
Website Traffic Sources
Assessment
Source Volume % of Overall Traffic
Facebook 587 per month 58%
Instagram 45 per month 4%
Twitter 21 per month 2%
Pinterest 1 per month 0.01%
Other NO DATA NO DATA
Audience Demographics
Assessment
Social
Network Age Distribution
Gender
Distribution
Female
Gender
Distribution
Male Primary Need
Secondary
Need
Facebook: 18-24 35% 19%
Advice and ideas for
their own travel.
Adventure and
proof of travel.
25-34 10% 9%
Instagram: 18-24,25-34 57% 43%
Competitor Assessment
Competitor Assessment
Summary:
Competitors are strong
because they have been
in business longer.
They tend to lack
character though, or
have low post counts
(one every two weeks)
which will lead to low
engagement and loss of
followers.
Competitor Name Social Media Profile Strengths Weaknesses
Miss Adventures
Abroad Facebook & Instagram
Follower Count,
strong photos, good
use of calls to action
Posts are generic and
lacking character
Travel Colorfully Facebook & Instagram
Follower Count, good
interaction on other
blogs, strong
engagement with
followers
Posts do not center
around a character
Get Stuffed Blog Facebook & Instagram
Unique & Male
Account, interesting
concept, recognizable
photos Low quantity of posts.
Social Media Objectives
The main goal will to be to increase traffic to the website
through loyal followers and engagement. Increasing exposure
through sponsors, and getting featured on sponsor pages is
essential. Catering specifically to the demographic (women
ages 18-35) is the biggest target.
Specific Objectives
Increase Instagram followers by 3000 by the end of December.
Focus on creating quality videos to publish through YouTube to
Facebook in order to increase engagement.
Increase Twitter followers by 300 by the end of December.
Increase Facebook Likes on page by 450 by the end of
December.
Online Brand Persona & Voice
ADJECTIVES TO DESCRIBE BRAND
Upbeat
Care Free
Adventurous
Free Spirited
Fun
Knowledgeable
Down-to-earth
WHEN ENGAGING WITH CUSTOMERS:
Quick to respond.
Enthusiastic
Proud
Stand ground, unless completely wrong. Do
not back down to opinions, but do thank them
for it and explain more.
Examples of Brand Persona & Voice
Strategies & Tools
Paid: Every other Tuesday boost most popular organic Facebook posts. The post must have a
minimum organic reach of 75, as well as a minimum of 5 likes or 3 comments.
Owned: Introduce the use of #TravelTuesdays to Instagram posts for bucketlist destinations to
feature other users. Encourage adoption by followers. Source 1 photo per week to regram/shout
out. Promote hashtag across all social properties and email newsletters.
Earned: Reach out to fellow bloggers for content swapping and features on eachother’s pages.
Find ways to become ambassadors for larger blog companies, as well as reaching out to local
Florence companies to work with.
Tools
Approved
Hootsuite
Canva
Unapproved
None
Subscriptions
Adobe Cloud
Timing & Key Dates
Holidays
◦ New Year
◦ Valentine’s Day
◦ Earth Day
◦ Memorial Day
◦ July 4
◦ “The August Slump”
◦ Patriot’s Day
◦ My Birthday
◦ Halloween
◦ Thanksgiving
◦ Christmas
International Events
◦ Travel Day
◦ Word Peace Day
Reporting Dates
◦ The first of every month
Social Media Roles & Responsibilities
IT’S ALL ME!!!
Marketing Director
Social Media Manager
Social Media Coordinator
Supporting Social Media
Team Members
Social Media Policy
Social media is an integral part of the lives of our audience. Social media will be used to spread
company messages, interact with followers and partners, and to share our travels.
All Boho Travel team members should always demonstrate courtesy and etiquette on all social media
platforms.
Be respectful
Use common sense
Don’t start a riot, or post about illegal activities
Be polite, not rude or insensitive
Don’t talk trash about, or to, competition
Share posts on personal social media
Always think twice before you post
Check for grammatical mistakes
Critical Response Plan
Situation: Offensive Post Published
Screenshot
Immediately Delete Post
Send out a new post apologizing for offenses
Personally reach out via DM to those who were affected and offended
Measurement & Reporting Results
Soclal Network URL Follower Count Average Weekly
Activity
Engagement Rate
Facebook Facebook.com/boh
toravel
252 13
Twitter Twitter.com/sydney
_zaruba
190 40
Instagram Instagram.com/the
_bohotraveller
1,005 7 Average
interactions per
post-200

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Social Media Plan For The Boho Traveller

  • 1. The Boho Traveller NOMAD FEET, GYPSY SOUL SYDNEY ZARUBA- SEPTEMBER 29, 2016
  • 2. Table of Contents Cover Page and Table - include the brand’s name, logo, date and your name Table of Contents Executive Summary Social Media Social Media Objectives Strategies and Tools Timing and Key Dates Social Media Roles and Responsibilities Social Media Policy Critical Response Plan Measurement and Reporting Results
  • 3. Executive Summary -The major Social Media objectives for The Boho Traveller include expanding Facebook, Twitter, and Instagram followers, and increasing engagement. -Through these social media goals I will increase traffic to The Boho Traveller Website, and increase blog comments. Strategies: 1. Increasing the quality of content on Facebook to engage followers and lead to clicks. 2. Encourage the discoverability of content through SM and newsletters.
  • 4. Social Media Audit The following is an audit of The Boho Traveller’s social media presence to date. It includes an assessment of all social networks, web traffic, audience demographics, and a competitor analysis. Social Network URL Follower Count Average Weekly Activity Average Engagement Rate Facebook facebook.com/b ohotravel 245 18471 enagements Instagram instagram.com/t he_bohotraveller 891 81715 engagements Twitter twitter.com/sydn ey_zaruba 185 2017 engagements Pinterest pinterest.com/sy dzarub 108 2 2
  • 5. Website Traffic Sources Assessment Source Volume % of Overall Traffic Facebook 587 per month 58% Instagram 45 per month 4% Twitter 21 per month 2% Pinterest 1 per month 0.01% Other NO DATA NO DATA
  • 6. Audience Demographics Assessment Social Network Age Distribution Gender Distribution Female Gender Distribution Male Primary Need Secondary Need Facebook: 18-24 35% 19% Advice and ideas for their own travel. Adventure and proof of travel. 25-34 10% 9% Instagram: 18-24,25-34 57% 43%
  • 7. Competitor Assessment Competitor Assessment Summary: Competitors are strong because they have been in business longer. They tend to lack character though, or have low post counts (one every two weeks) which will lead to low engagement and loss of followers. Competitor Name Social Media Profile Strengths Weaknesses Miss Adventures Abroad Facebook & Instagram Follower Count, strong photos, good use of calls to action Posts are generic and lacking character Travel Colorfully Facebook & Instagram Follower Count, good interaction on other blogs, strong engagement with followers Posts do not center around a character Get Stuffed Blog Facebook & Instagram Unique & Male Account, interesting concept, recognizable photos Low quantity of posts.
  • 8. Social Media Objectives The main goal will to be to increase traffic to the website through loyal followers and engagement. Increasing exposure through sponsors, and getting featured on sponsor pages is essential. Catering specifically to the demographic (women ages 18-35) is the biggest target. Specific Objectives Increase Instagram followers by 3000 by the end of December. Focus on creating quality videos to publish through YouTube to Facebook in order to increase engagement. Increase Twitter followers by 300 by the end of December. Increase Facebook Likes on page by 450 by the end of December.
  • 9. Online Brand Persona & Voice ADJECTIVES TO DESCRIBE BRAND Upbeat Care Free Adventurous Free Spirited Fun Knowledgeable Down-to-earth WHEN ENGAGING WITH CUSTOMERS: Quick to respond. Enthusiastic Proud Stand ground, unless completely wrong. Do not back down to opinions, but do thank them for it and explain more.
  • 10. Examples of Brand Persona & Voice
  • 11. Strategies & Tools Paid: Every other Tuesday boost most popular organic Facebook posts. The post must have a minimum organic reach of 75, as well as a minimum of 5 likes or 3 comments. Owned: Introduce the use of #TravelTuesdays to Instagram posts for bucketlist destinations to feature other users. Encourage adoption by followers. Source 1 photo per week to regram/shout out. Promote hashtag across all social properties and email newsletters. Earned: Reach out to fellow bloggers for content swapping and features on eachother’s pages. Find ways to become ambassadors for larger blog companies, as well as reaching out to local Florence companies to work with. Tools Approved Hootsuite Canva Unapproved None Subscriptions Adobe Cloud
  • 12. Timing & Key Dates Holidays ◦ New Year ◦ Valentine’s Day ◦ Earth Day ◦ Memorial Day ◦ July 4 ◦ “The August Slump” ◦ Patriot’s Day ◦ My Birthday ◦ Halloween ◦ Thanksgiving ◦ Christmas International Events ◦ Travel Day ◦ Word Peace Day Reporting Dates ◦ The first of every month
  • 13. Social Media Roles & Responsibilities IT’S ALL ME!!! Marketing Director Social Media Manager Social Media Coordinator Supporting Social Media Team Members
  • 14. Social Media Policy Social media is an integral part of the lives of our audience. Social media will be used to spread company messages, interact with followers and partners, and to share our travels. All Boho Travel team members should always demonstrate courtesy and etiquette on all social media platforms. Be respectful Use common sense Don’t start a riot, or post about illegal activities Be polite, not rude or insensitive Don’t talk trash about, or to, competition Share posts on personal social media Always think twice before you post Check for grammatical mistakes
  • 15. Critical Response Plan Situation: Offensive Post Published Screenshot Immediately Delete Post Send out a new post apologizing for offenses Personally reach out via DM to those who were affected and offended
  • 16. Measurement & Reporting Results Soclal Network URL Follower Count Average Weekly Activity Engagement Rate Facebook Facebook.com/boh toravel 252 13 Twitter Twitter.com/sydney _zaruba 190 40 Instagram Instagram.com/the _bohotraveller 1,005 7 Average interactions per post-200