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Siemens Real Estate
New way of working
Best Practice – Selection of projects
North, Central, South America
(Americas) 28
Dos Patios – The new HQ in Mexico
The new HQ in Iselin
Siemens Ultrasound HQ in Mountain View
The new Campus in Oakville
Asia, Australia (AA) 38
Healthcare District West HQ in Chengdu
Energy Regional HQ in Gurgaon
Energy Solutions HQ in Seoul
Look & Feel
Statements on the new way of working 46
New way of working.
Siemens Office
Business success, employee satisfaction, appealing to talent:
The right working environment makes the difference.
32
New way of working. Siemens Office 03
Five Core Elements 04
Three Workstreams 06
Best Practice – Selection of projects 09
Germany (GER): 10
New branch Dusseldorf
Learning Campus in Perlach, Munich
IC Road and City Mobility, Munich
Europe, Middle East,
Africa (EMEA) 18
The Galleries in Dubai
The new HQ in Moscow
The new HQ in Oslo
Siemens City Vienna
Content
Dear Colleagues,
You can only develop your individual potential to
the full and thus give your best towards achieving the
company’s goals where a culture of trust, state-of-the-
art IT and innovative office concepts open up space
for creativity, collaboration and personal responsibility.
In the long term, we want to lay the foundation for
allowing both concentrated individual working and
intensive collaboration in teams in an innovative,
integrated office concept without losing sight of
cultural differences.
The projects presented in this brochure are best
practices. They show that the concept of an innovative,
open and attractive working environment can be
implemented worldwide.
New working environments, however, are not just an
end in themselves. They pave the way for a leadership
culture shaped by trust, for sharing across departmental
boundaries and for work-life integration. They make
our company attractive – for the employees of today
and the brightest minds of tomorrow.
Many colleagues have already embraced the new
concept and brought it to life. They appreciate the
creative space and flexibility it offers; informal sharing
and constructive collaboration have improved
demonstrably.
Yet the path to new working worlds needs to be taken
consciously: It requires sufficient preparation, full
support from the management and, not least, the
willingness of everyone to change the way they think
and possibly also let go of the one or other much-loved
habit.
I appeal to everyone, but especially the managers, to
set a good example and actively participate in shaping
the change.
Best regards
Dr. Ralf P. Thomas, CFO Siemens AG
New working environments, however, are not just an
end in themselves. They pave the way for a leadership
culture shaped by trust, for sharing across departmental
boundaries and for work-life integration. They make
our company attractive – for the employees of today
the change.
Best regards
Dr. Ralf P. Thomas, CFO Siemens AG
Experience and premises 5
54
Five Core Elements lead to success
	 Core Elements
•	 Advance Mobile Working
•	 Enhance Work-Life 	 	
	Integration
•	 Full Use of IT-Equipment
• 	Establish Open-Office 	 	
	 Landscape
• 	Define Non-Territorial 	 	
	 Usage
Experience and premises
•	Implementation of services
	 (e.g. child day care center) and
	 health facilities (e.g. fitness center)
•	Promotion independently from
	 Siemens Office
•	Simplifies the work-life integration
•	Basis for mobile and flexible working
•	Laptops and smartphones
•	VoIP, LAN and WIFI
• Virtual meetings and follow­-me 		
	printing
	
•	Functional elements for work,
	 concentration, creativity,
	 communication, services and
	 layout zoning
•	Work stations are unassigned
	 and are therefore “shared”,
	 a Clean Desk Policy is applied
•	“Homebase” and “Office Policy” is 	
	 formed by each department
•	Visitors from other locations
	 easily find a free working desk
Changing office environment:
single office structure makes way
for clearly defined functional areas
•	Agreement between managers and 	
	 employees (culture of trust)
• Internal regulations and
	 country-specific, legal requirements
	 to be observed
•	Acceptance across generations
4. Establish Open-Office Landscape
5. Define Non-Territorial Usage
1. Advance Mobile Working
3. Full Use of IT-Equipment
2. Enhance Work-Life Integration
Online any time, any place.
Powerful IT is a prerequisite for
mobile working and presence-based
communication. With state-of-the-art
communication and collaboration
platforms Siemens ensures that clients,
partners and employees reach people
rather than machines.
Support in daily life.
Whether it is childcare, nutrition advice
or ergonomic office equipment: Siemens
supports employees with service, health
and wellbeing measures and therefore
promotes high employee satisfaction and
motivation.
Working wherever, whenever.
Whether in the office, at home or on
the road: mobile working offers Siemens
employees maximum flexibility to
accomplish their tasks. Mutual trust
as well as suitability of functions,
tasks and abilities form the basis.
Sometimes here, sometimes there –
but always in the best place.
Siemens uses the open office concept
flexibly and efficiently. It’s not about
fixed places – but the best places for
the employee’s current tasks. The places
of work vary in functionality and
ergonomics and thus encourage results,
creativity and employee health.
Attractive, functional and economical.
Siemens achieves layout zoning,
transparency and visibility in open office
environments through intelligently
positioned functional elements.
Attractive, needs-optimized and highly
functional working environments are
therefore created – for an efficient and
modern use of space.
6 7
3 New way of working. Siemens Office
based on three workstreams.
Working Environment
We implement an inspirational, flexible
and functional work environment which
motivates our employees, attracts
new talent and creates an excellent,
sustainable working culture. We therefore
focus on self-determined mobile working,
optimized work-life integration and not
least on the trust and the mutual respect
between employers and employees
IT Environment
We use innovative hardware and software
in order to promote our goal of mobile
working and therefore are able to offer our
clients, partners and employees optimal
communication and collaboration
platforms at any time. This is provided
by the various Siemens Real Time
Collaboration Service IT tools, which are
continuously optimized and updated.
Workplace Solutions
We enable our employees to choose
amongst diverse ergonomic and
functional work stations to best suit the
accomplishment of their current task.
In this way we encourage the health
and creativity of our employees and at
the same time enhance the quality of
their work. Ecological aspects are also
taken into account when implementing
the new concept.
Change management and
communication.
Change management and ongoing
communication with employees and
managers guarantee a successful
implementation and concept
acceptance.
76
Workstreams
• Working Environment
• IT Environment
• Workplace Solutions
Three Workstreams form the basis Work-Life Integration
Child day care centers
•	 There are currently 15 facilities
	 in Germany. A total of about 30
	 facilities with 2000 places have been 	
	 planned for completion by 2016
•	 Planned investment volume
	 is about €70 million
Fitness center
Shopping
Bank service
Employee restaurants
•	 80 canteens in Germany
•	 On average 17 million guests
	 per year
IT-Equipment
Mobile devices
•	 Laptops and smartphones
•	 Thin clients and virtual clients
•	 Follow-me printing
	 (independent of location)
LAN and WIFI
•	 WIFI hotspots, UMTS and GPRS
•	 LAN and WIFI access to
	 corporate network
Communication and
collaboration
•	 Open Scape (VoIP), Softphone
	 and Livemeeting
•	 Social Network Tools @ Siemens
9
Best Practice – Selection of projects
Europe, Middle East, Africa
(EMEA)
Asia, Australia
(AA)
North, Central,
South America
(Americas)
Germany
(GER)
10
38
18
28
8
New way of working
Germany (GER)
Europe, Middle East, Africa (EMEA)
North, Central, South America (Americas)
Asia, Australia (AA)
Innovative concepts
In over 80 locations in 35 countries
for 50,000 employees
10 11
Germany
(GER)
New branch Dusseldorf
Learning Campus in Perlach, Munich
IC Road and City Mobility, Munich
12 13
When the lease agreements at the former
office	buildings	expired	in	2010,	the	
Dusseldorf branch with its four resident
sectors seized the opportunity to redesign
its working environment from scratch.
The main concern was to improve the
use of the available real estate area in
the future through intelligent building
and office structures, to increase the
organisational efficiency and minimise
adjacent areas as much as possible.
In addition, a canteen with a terrace was
to be integrated into the new office
design which would then be available to
external visitors as well as Siemens
employees.
New branch Dusseldorf
Following over two years of preliminary
considerations, a modern location was
found which not only makes optimum
use of the beneficial comb-shaped of
the rental building and combines all four
sectors under one roof, but also the first
Siemens branch worldwide to implement
Siemens Office throughout.
Managers	as	ambassadors
In order to ensure the support of the
management and to enable the managers
to set an active example of the major
changes such as mobile working from the
beginning, specific training sessions were
carried out in Dusseldorf early on.
At the same time, employees had the
opportunity to get involved in designing
the newly emerging working and market
places. This had the benefit that the
employees felt valued and it increased
motivation and willingness for the
pending change. It also encouraged
identification with the new working
environment. Furthermore, a particular
characteristic of the Dusseldorf location
is a symbol throughout the design with
high recognition value: a three-petalled
propeller which stands for the three
Siemens values.
“Training managers regarding
the Siemens Office Philosophy
was essential for the successful
implementation of Siemens
Office.“
Ralf Fraustein, Siemens Real Estate
Pioneers
Dusseldorf is the first
branch worldwide to
implement Siemens
Office.
Individuality
The possibility of
providing input into
the planning and
implementation
process was highly
appreciated.
13Germany (GER)
Facts and figures
Country: Germany
Location:										 Dusseldorf		
User:		 Siemens	Branch
Office	space:	 5,500	m2
Employees: 460
Move-in:	 10/2010
14 15
Management
Communication
Regular Work
Projects
Silent Zone
Facts and figures
Country: Germany
Location:										 Perlach,	Munich		
User:		 Human	Resources,	
	 Global	Learning	Campus
Office	space:	 2,250	m2
Employees: 150
Move-in:	 05/2012
During relocation the previous single
office structure was converted into an
open office space and completely fitted
out with standard office equipment.
In addition to the open architecture,
features such as writable walls encourage
communication across departments
concerning current issues and projects.
Learning Campus in Perlach, Munich
All departmental boundaries in the office
were removed: The office area is divided
into different functional zones, the work
station is chosen according to function
or task. Working areas as well as areas
particularly suitable for interaction and
a silent zone are available.
To enable desk sharing and mobile
working, a clean desk policy was
introduced.
Relocation without uprooting
Learning Campus (LC) used the scope
provided within the Siemens Office design
guidelines, and created an individual
working environment which established
its identity: with a large team picture,
a mile-stone based series of pictures
about the history of training at Siemens
and photographs of the “LC relics” – a
collection of unusual objects employees
had brought along from their projects
around the world and which had attained
cult status in the old office spaces.
LC based the space concept on an
extensive functional analysis as well as
the obligatory layout survey thereby
gaining a clear picture of their own way
of working and the resulting requirements
for the new working environment.
“We understood Siemens Office
as a concept which provided us
with a framework that we could
use to design and improve
our working environment.
We succeeded in doing just
that.”
Alexander Kuhl, Learning Campus
Functional analysis
An intensive analysis of
individual working methods
enabled an appropriate
arrangement of the new
working environment.
Individuality
The interpretation of the
Siemens Office design
guidelines enabled the
employees to identify
with their own working
environment.
15Germany (GER)
16 17
IC Road and City Mobility, Munich
The implementation of Siemens Office at
the Munich Perlach location is a model for
a successful refurbishment and sums up
the transition of the business unit to more
open and transparent communication.
In	April	2013,	when	the	relocation	from	
Hofmannstrasse to Perlach was decided,
the business unit used the opportunity
to become the first worldwide to fully
incorporate the Siemens Office concept
into its training center, customer support
center and development areas.
According to the core element of mobile
working, it was necessary to equip all
work stations with suitable soft- and
hardware. The employees can therefore
change at any time from the desk to the
trial structures which are located on the
various test and integration areas – in
the middle of the office. One special
feature is the implementation of desk
sharing even at developer work stations.
Change it yourself
IC MOL RCM planned and carried out
the conversion into an innovative office
space themselves – without external
consultants. The “relocation news” was
communicated openly and promptly
with maximum transparency so that the
project was accepted by the employees
within a very short time.
This openness motivated the employees
to back the cultural change from the
former organisation to the new, open
business unit.
One result of this active involvement is
a hitherto unique clean desk policy for
developers which guarantees greater
flexibility and enables meetings with
customers in the test and integration
areas. It is necessary to use and provide
these and other learning processes for
subsequent projects in the future.
“Enthusiasm has a higher
half-life than retentions.”
Friedrich Beyer, IC Road and City Mobility
Pioneers
As the first development unit
to fully apply Siemens Office,
IC MOL RCM is still pioneering.
Voluntary
enthusiasm
Many employees immediately
liked the new design and now
feel very happy in the new
working environment.
17Germany (GER)
Facts and figures
Country: Germany
Location:										 Perlach,	Munich		
User:		 IC	Road	and	City	Mobility	
	 (IC	MOL	RCM)
Office	space:	 4,800	m2
(excluding	test	areas)
Employees: 320
Move-in:	 02/2014
18 19
Europe, Middle
East, Africa
(EMEA)
The Galleries in Dubai
The new HQ in Moscow
The new HQ in Oslo
Siemens City Vienna
20 21
Facts and figures
Country:	 United	Arab	Emirates
Location:										 Dubai	
User:		 Corporate	Departments,
Sectors Energy, IC and Industry
Office	space:	 7,100	m2
Employees: 620
Move-in:	 09/2011
“A country-specific
implementation is vital.
What works best in one
country can even be
prohibited in another.”
Harald Waitl, Siemens Real Estate
International
With over 70 nationalities
under one roof, the Dubai
location is the most
multicultural Siemens
location in the world.
Experience
esteem
The employees enjoy the
best places in the building,
but most of all the trust of
their managers.
21Europe, Middle East,
Africa (EMEA)
In the future, two modern locations with
Siemens Office will replace the former
location in Dubai: “The Galleries” in Dubai
and “Masdar City” in Abu Dhabi.
Freedom	is	a	sign	of	trust
Implementing Siemens Office extensively
and consistently in Dubai is challenging
in light of local labour laws. The fact that
it works nonetheless speaks for the great
commitment of both management and
staff.
The employees feel valued, not least
because the best places in an already
comfortable and modern building are
made available to them. Another reason
for this is because the freedom associated
with Siemens Office also expresses
their manager’s trust and respect. The
creative rooms enjoy particular popularity:
conference rooms in the traditional
Arab style.
At the new location in Dubai the former
individual	offices,	60	in	total,	were	
reduced	to	14.	In	contrast	to	the	original	
area, they are now together with the
think tanks located in the center of the
building: a management concession,
so that the work stations of the open
office can be situated along the facade
with floor-to-ceiling windows and the
employees can therefore enjoy sufficient
daylight.
A metro station directly in front of the
building makes it an ideal location,
enabling direct transfer to the airport,
thus making up for the perceived location
disadvantage of being outside the city.
The Galleries in Dubai
22 23
Facts and figures
Country: Russia
Location:										 Moscow	
User:		 Corporate	Departments,	
Sectors
Office	space:	 14,100	m2
Employees: 1,300
Move-in:	 04/2011
The new building allowed consistent
implementation of the Siemens Office
concept and simultaneously took local
conditions into consideration, such as
for example the Moscow climate.
An appropriate wardrobe and locker
system was necessary for storing winter
clothing.
Mobile working was established. Over
100	individual	offices	were	converted	into	
20 offices and an open office landscape
and fitted with Siemens Office furnishings
and standard elements which greatly
improved the space usage and efficiency.
Among other things, the location has its
own bank and a café that offers hot food
à	la	carte	until	08.00	p.m.
Detailed planning and the trial move-in
by SRE and IT led to a particularly short
relocation time: the shortest and fastest
move-in took only four hours.
Expectation	built	–	
Expectation fulfilled
A two-year preparation phase, intensive
change management and visits to
Siemens Office Showrooms led not only
to employees accepting the impending
changes, but also to genuine curiosity
regarding the new working environment.
A survey following the relocation revealed
high employee satisfaction. In particular
the mobile working option offers a great
advantage to many employees in the face
of Moscow’s immense traffic jams and
saves some employees up to four hours
commuting time to and from work.
“Visitors from other companies
say that these offices are
completely different from what
they are used to. Many say that
the character of the office is
consistent with the picture of
Siemens as a modern pioneering
company.”
Sergey Sinitsyn, IC BT
Planning
Detailed and holistic
planning decreased
productivity losses.
Transition
Intensive change
management prevented
fluctuation and overcame
uncertainty, skepticism and
resistance from employees
with motivation, anticipation
and active involvement.
23Europe, Middle East,
Africa (EMEA)
Communication, work procedures
and conference habits have improved
markedly. The modern working
environment makes the recruitment
of young talent significantly easier for
the human resources department.
In order to gain independence
from the erratic leasing
market, Siemens consolidated
five locations in Moscow into
one large central location with
its own property.
The new HQ in Moscow
24 25
Flexibility
The open working
environment offers
employees more room
for flexibility and
collaboration.
Open
communication
No allocation of individual
offices – even top
management is integrated
into the open office space.
25Europe, Middle East,
Africa (EMEA)
Facts and figures
Country:	 Norway
Location:										 Oslo	
User:		 Corporate	Departments,
Sectors
Office	space:	 15,300	m2
Employees: 1,200
Move-in:	 12/2013
The new Siemens Headquarters in Oslo
was	formally	opened	in	January	2014.	
The building has already received the LEED
Gold certification and it also achieved the
highest possible A classification from the
Norwegian Sustainability standards.
Even the investor speaks of it as the most
modern building in all of Norway.
View	over	Oslo
The heart of the horseshoe-shaped
building is an atrium flooded with light.
The employee restaurant, which enjoys
great popularity and is the central
meeting point of the branch, is located
here.
Previously, the Siemens employees in
Oslo	were	housed	in	6	different	buildings	
built in the sixties. Now all units have
been combined into one building, thus
creating shorter paths as well as better
communication and collaboration.
1,200	employees	are	housed	in	an	area	
of	about	15,000	m2
. The available area
is used efficiently: intelligent room
arrangement creates space for attractive
working zones, quiet conference niches,
inspirational think tanks and comfortable
conference rooms.
“What a change! Fortunately
we are adaptable people and the
result speaks for itself: greater
proximity to colleagues from
other departments, divisions
and sectors and therefore also
reinforcement of the Siemens
One-Philosophy.”
Tom Storgaard, Energy Automation, Oil & Gas
Besides the extensive offerings for
optimized work-life integration, the
employees profit particularly from the
increased flexibility which Siemens
Office offers them in their daily work.
The new HQ in Oslo
26 27
“The successful implementation
of the open office concept always
requires the absolute support
of central as well as local top
management”
Franz Mundigler, Siemens Real Estate
Mammoth project
22 different locations were
transformed from an inflexible
office structure into an open
office landscape.
In the middle of it
Siemens City Vienna enables
an optimum work-life balance
for employees by integrating
various service providers.
27Europe, Middle East,
Africa (EMEA)
Siemens City Vienna was already in the
building phase when Siemens Office
was launched. Despite this, and above
all due to the fast reaction of the people
responsible, a part of the area could still
be arranged completely according to the
Siemens Office concept. They continue to
implement Siemens Office, step by step
whenever there are changes in the layout.
A valuable contribution to work-life
integration is also accomplished here:
From the café to the restaurant, from
the dry cleaners to the travel agents,
from copy shop to the bank, from a sport
field to a kindergarten, from a photo
club to sportshooters; everything is
represented.
22	becomes	1
Even if the offer of qualitative, valuable
common areas dominates the appreciation
of Siemens City Vienna, one cannot
help noticing that a massive effort in
terms of mobile working was achieved:
22 different locations were joined and
transformed from an inflexible office
structure into an open office space with
a maximum of 30 work stations per unit.
It is obvious that in light of such an
extreme paradigm shift, consistent change
management is necessary in order to
decrease resentment and increase
enthusiasm.
Siemens City Vienna
Facts and figures
Country:	 Austria
Location:										 Vienna		
User:		 Corporate	Departments,
Sectors
Office	space:	 40,000	m2
Employees: 3,200
Move-in:	 07/2010
28 29
North, Central,
South America
(Americas)
Dos Patios – The new HQ in Mexico
The new HQ in Iselin
Siemens Ultrasound HQ in Mountain View
The new Campus in Oakville
30 31
Dos Patios – The new HQ in Mexico
Facts and figures
Country:	 Mexico
Location:										 Polanco,	Mexico	City		
User:		 Corporate	Departments,
Sectors
Office	space:	 15,400	m2
Employees: 1,400
Move-in:	 03/2012 “Although Siemens Office
posed a huge challenge to us,
we quickly learnt to make use
of the numerous advantages.”
Edgar Runnebaum, Siemens Real Estate
Training for a
new philosophy
260	training	sessions	prepared	
employees and managers of
all levels for the new working
philosophy.
Individuality
Local management support
of all sectors was decisive for
the success of the project.
31North, Central, South
America (Americas)
There were many reasons for the Mexico
location to vacate its three aging office
buildings	in	2012:	areas	divided	over	
different locations, shortage of space,
the distance between the most important
business partners, an industrial
appearance, which pleased neither
clients nor employees. But principally
it was becoming increasingly difficult
to meet all the safety regulations in the
almost	50-year	old	building	in	partial	
disrepair.
The new, strategically and conveniently
located	branch	leased	in	March	2012	was	
used to implement Siemens Office:
In the process all five Siemens Office core
elements were realized.
The biggest difference to the previous
office building is the open, light office
space. This offers a much more open
and inspiring working environment
than the small office cubicles and dark
departmental blocks of the previous
buildings whilst saving approximately
a third of the space.
Over	260	training	sessions
The Mexico location in particular faced
drastic changes – in comparison with its
initial situation. Accordingly, intensive
change management was conducted.
In	over	260	different	training	sessions,	
employees and managers of all levels were
prepared in the working environment and
philosophy. The relocation went smoothly
thanks to precise planning. The project
experienced great support from local
management of all sectors.
32 33
The new HQ in Iselin
Facts and figures
Country:	 USA
Location:										 Iselin,	New	Jersey	
User:		 Corporate	Departments,
	 Sectors	Healthcare	
and Industry
Office	space:	 8,400	m2
Employees: 600
Move-in:	 12/2013
“We could discern an enormous
improvement in the collaboration
between teams and departments.
Communication amongst
employees can also be observed
in the general canteen area where
informal meetings usually take
place.“
William Bromback, Siemens Financial Services
Quick Persuasion
A showroom set up according
to the Siemens Office concept
made the transition easier
for employees. Employees
and managers recognized the
benefits of the design.
Protecting the
environment
Measures were set up to
reduce the use of paper.
33North, Central, South
America (Americas)
Iselin is a district within Woodbridge
Township, New Jersey, with about 20,000
inhabitants.	Since	August	2013	the	
Siemens branch located here has been
thoroughly modernized and the new
concept implemented in different project
phases within half a year.
A focus of the design layout was to
enable flexible and efficient collaboration
amongst employees and departments
across locations. In addition, measures to
promote the idea of a paperless office
were implemented.
All functional elements were positioned
in such a way so that a major part of the
area does not need artificial lighting. The
Iselin location is equipped with numerous
communication islands next to a very
popular cafeteria, which also encourages
communication.
The goal in sight early on
In order to be able to win over employees
and managers early on as supporters of
the idea, intensive change management
was conducted in Iselin.
The most effective measure for this was
a showroom set up according to the
Siemens Office concept. Here, employees
and managers could satisfy themselves
of the benefits of an optimized working
environment and develop real enthusiasm
for their future working environment.
34 35
Siemens Ultrasound HQ in Mountain View
Facts and figures
Country:	 USA
Location:										 Mountain	View,	California		
User:		 Sector	Healthcare
Office	space:	 5,100	m2
Employees: 360
Move-in:	 04/2012
“On the whole, this working
environment is better than
anything we had before.”
Alan Kirby, Siemens Healthcare
Innovations Center
A new, modern innovations
center contributes greatly
to the location’s further
development and
sustainability.
Efficiency
The new working
environment enables faster
and more efficient work.
35North, Central, South
America (Americas)
The Mountain View location
in California was one of the
first locations in the USA to
implement the new office
concept. Through its
successful introduction it
became significantly easier
to recruit new employees.
In order to consider the wants and needs
of the employees, an extensive survey
with numerous employee interviews
preceded the 9-month planning phase.
An important result of this assessment
was the desire for more communication
and personal contact between colleagues
and managers. The intelligently designed
Meet&Talk areas were introduced for this
purpose. Moreover, the location is now
equipped with a modern innovations
center.
Best Practice through Best Practices
In light of the upcoming changes such
as the introduction of an open office
instead of individual offices for example,
the project team put widespread change
management in place. Input from change
management sessions were used for
this in order to develop an exact design
tailored to their own needs.
The change in the new working
environment was supervised intensively
through continuous communication and
information. Today the employees are
enthusiastic about their new office area.
36 37
The new Campus in Oakville
Facts and figures
Country: Canada
Location:										 Oakville,	Ontario	
User:		 Corporate	Departments,
Sectors
Office	space:	 10,200	m2
Employees: 810
Move-in:	 01/2013
“No one wants to return
to the old way of working.”
Nico Pubantz, Siemens Real Estate
Trailblazers
The Oakville location is an
important representative of
the new working philosophy.
Role model
Only if top management leads
the way will the organisation
follow.
37North, Central, South
America (Americas)
The Oakville location benefitted
from the numerous experiences
of the Siemens Office pilot
project HQ in Burlington.
Today it is the only pioneer to
completely implement the
concept. All five key elements
come into effect here and thus
make Oakville an important
representative of the new
working philosophy.
Skepticism	became	enthusiasm
Initial skepticism from management
and employees was eliminated through
systematic change management and
soon gave way to a noticeable
enthusiasm which continues to thrive
among participants today. Mobile
working has been functioning so well
since the first day that there are plans
to increase the desk-sharing quota at
work stations.
The location is equipped with a cafeteria
and a BBQ area. Smart Cars are available
for employees as well as a recreation park
has been adopted by Siemens. Moreover,
in the Customer Engagement Center,
current Siemens products can be
digitally presented. The architecture of
the building is consistent and offers
a distinctive design.
The location near Toronto was newly
established	in	2012	–	the	year	in	which	
Siemens	celebrated	its	100-year	
anniversary in Canada. Appropriately for
the occasion, several locations were
consolidated into one location in order to
enable closer collaboration: to a greater
degree the goal was to create a particularly
attractive Siemens location.
This undertaking included much more
than just new furnishings: the entire
working environment should signify a
new work and management culture.
A goal which could be realized thanks
to perfect collaboration between all
project participants.
38 39
Asia, Australia
(AA)
Healthcare District West HQ in Chengdu
Energy Regional HQ in Gurgaon
Energy Solutions HQ in Seoul
40 41
Healthcare District West HQ in Chengdu
Facts and figures
Country: China
Location:										 Chengdu		
User:		 Sector	Healthcare
Office	space:	 1,300	m2
Employees: 150
Move-in:	 07/2012
“The development of Region West
for the Healthcare sector could be
advanced successfully with the
Chengdu Project – the implementation
of the Siemens Office concept was
carried out smoothly. We obtained
a flexible working environment, which
offers a lot of room for communication.
I am really impressed.”
Klaus Loeslein, Healthcare Controlling
Pioneering
The Chengdu Project is one
of the pioneers of the complete
implementation of Siemens
Office in China.
41Asia, Australia
(AA)
Thanks to management
Chengdu Office presents itself as an open
office space with all the advantages of
extensive Siemens Office implementation.
Of particular value here are the
arrangements, design and functional
elements which promote and facilitate
collaboration between employees or
departments: a central archive accessible
from every workstation which is regularly
used by the employees.
The employees greatly value the
advantages and freedom of the innovative
concept. The fact that management also
emphatically approved the implementation,
speaks in its favour.
Chengdu, the “heavenly city”, is the
capital of the Chinese province of Sichuan
and,	with	over	14	million	inhabitants,	the	
fourth largest city in China. Chengdu is
the most important economic, transport
and communication center in West China,
as well as one of the most livable cities in
the country.
In	2012	Siemens	not	only	moved	its	
largest factory within the Industry Sector
China but also the Healthcare District
West Headquarters into a high-tech park
close to Chengdu.
The building where the newly-located
office was built, was constructed
completely from new, which enabled the
realisation of the entire Siemens Office
scope. Chengdu thereby adopted
a pioneer role in China through the
complete implementation of Siemens
Office.
New work
philosophy
The new working philosophy
based on autonomy and trust
leads to outstanding client
appreciation.
42 43
Energy Regional HQ in Gurgaon
Facts and figures
Country: India
Location:										 Gurgaon		
User:		 Sector	Energy
Office	space:	 13,400	m2
Employees: 1,200
Move-in:	 01/2014
“The building looks absolutely
great. I am really impressed.
The employees that I have spoken
to are very happy with the new
situation.”
Sunil Mathur, Country CEO
Medical Center
Facilities such as the Medical
Center for the well-being of
employees are very positively
recognized.
43Asia, Australia
(AA)
High	feel-good	factor
One of the main successes of the
renovation project conducted in stages
in Gurgaon was the smooth transition –
during ongoing business – into a modern
office space, while simultaneously
guaranteeing the highest client
satisfaction.
Of particular note is the colour design
which unites all the areas and its
individual elements in one harmonious
design. The goal, to create a sense of
well-being in the work spaces, is evident
on both a large as well as a small scale:
from the superior open layout to the
individual design elements.
The modern design of the conference and
meeting zones has noticeably improved
collaboration, and the addition of silent
zones enables greater concentration
when working. The new cafeteria is a
popular meeting place.
Gurgaon near Delhi is one of the leading
finance and industry centers in India.
Siemens recognized the high potential of
Gurgaon early on, and in the late nineties
set up a location in the up-and-coming
city.
When it was due for modernisation,
the opportunity was used to introduce
the Siemens Office concept. All five
core elements of Siemens Office were
implemented.
Analogous to the building construction,
modernisation took place in three project
phases in which one wing was converted
into a fully equipped Siemens Office
working environment.
Specific needs
The implementation paid
special attention to cultural
features and employees’
specific needs.
44 45
Energy Solutions HQ in Seoul
Facts and figures
Country:	 Republic	of	Korea
Location:										 Seoul	
User:		 Energy	Solutions
Office	space:	 2,900	m2
Employees: 300
Move-in:	 03/2014
“This is the largest office location
in the Energy sector in Asia and
thanks to the modular construction
we can react quickly and flexibly
to the daily requirements.”
Dr. JongKap Kim, CEO Korea,
Country Sector Lead Energy
Inspiration
The Seoul Energy Office
offers an inspiring
environment: for teamwork
as well as for focused
individual work.
Flexibility
The design allows
maximum flexibility for
future alterations or
changes in use.
45Asia, Australia
(AA)
In the search for a location for
the new Energy Solutions Center
in Asia, the choice was Seoul,
South Korea.
The “Seoul Square” building
directly at the main train station
met all client requirements such
as implementation in the
specified time, the quick staff
set-up as well as the recruitment
of qualified employees.
Modular	design
The new design impresses with its optimal
use of space and thereby takes into
consideration the characteristic project
concern for Energy Solutions. A modular
design was implemented, consisting of
six different project zones with direct
access from all occupied think tanks, hot
desks, meeting rooms and phone boxes.
A consistent design brings the different
areas together and produces a pleasant
and innovative working environment.
This location offered ideal conditions such
as good accessibility via public transport,
an attractive environment, granting of
long rent-free leases as well as additional
expansion possibilities.
4746
Look & Feel
Options on the
new work worlds
„(…) On the positive side I have clearly
witnessed the improved communication
through the openly arranged office areas.
The change also offers the possibility to
support a fundamental shift in culture.
For organisations which are divided over
several locations, the concept offers for
each employee the condition to work
productively at whichever location within
the shortest time.(…)”
Karl Blaim, CFO IC MOL
“The creation of modern ways of
working should not be an end in itself,
but must also be viewed as an expression
of our understanding of leadership.
The implementation of the new work
environment noticeably increased our
attractiveness as employers and also
improved efficiency (…) The local
management team used the project to
challenge existing habits and to respond
better to our employees’ needs.
The success of the modern working
world rises and falls with the insight that
it is not a purely real estate issue, but
a holistic managerial approach.”
Martin Kerkhoff, CFO Siemens Brazil
“Openness, flexibility and mobile working
are increasingly the features that pivotal
for the younger generation in particular
in the choice of work space. Siemens
Office is a an outstanding combination
of office and IT solutions that takes into
account these demands.”
Norbert Kleinjohann, CIO Siemens
„Siemens Office is more than just an
open communicative office concept.
It is about creating a natural and social
environment and a working culture in
which employees feel comfortable and
that allows them to work in a flexible
way. Furthermore it increases our
attractiveness as an employer.“
Janina Kugel, HR, Head of Strategy,
Talent Acquisition & Development
“We need modern work concepts and
attractive work environments in order to
be or remain the employer of choice for
talent from all over the world. Aspects
such as work-life balance, flexible
working hours, home office, open office
and lounge concepts as well as equipping
with modern communication resources
and practices (…)”
Miguel Lopez, CFO Industry
“This is truly a paradigm shift. As pioneers
we first had to create our own ­experiences,
but now we are happy with our view of
a forward-thinking concept.(…) The
modern work environment motivates
employees and offers them much more
flexibility. A noticeable improvement in
communication and collaboration was
also observed.”
Kai-Eberhard Lueg, CFO GSS
“The modern office concept in the new
building greatly improved our working
environment in Moscow. Communication
is the keyword with this implementation.
(…)”
Dietrich Moeller, CEO Siemens Russia
“(…) As a personal organisation we are
often also the first contact for applicants
with our business. Here the first
impression counts. With the modern and
diversely equipped Siemens Office we
are already displaying ourselves as an
attractive employer. (…) At a time when
the balance between work and family is
an important factor in the increase of
employee motivation and productivity,
the flexible office is a clean selling point
for our businesses. (…)“
Stefan Moschko, Head of HR EMEA DE
“(…) Many employees (…) experience the
improvement in work quality: (...) more
flexibility in the work processes and
more transparency and creativity in
collaboration. (…)
And as competition compels us towards
continuous productivity, the aspect of
cost reduction is also important which
arises through an increased use of the
supply of space and infrastructure.”
Siegfried Russwurm, CEO Industry,
Member of the Managing Board
“We have now created the experiences at
several locations that the interaction and
communication between departments
and people was clearly intensified. (…)
In particular our young employees use
the infrastructure intuitively and well.
In total we are very satisfied and feel that
we have been endorsed through positive
feedback. (...)”
Dietmar Siersdorfer, CEO VAE
“The new working worlds provide the
answer to the challenges of our society
today. Through the use of modern
technology and the facilitation of
communication within and between
individual areas of responsibility
employees and employers have become
more flexible. Moreover employers can
improve their work-life balance. Apart
from this, this concept is about creating
a good means of recruiting or retaining
talented employees to the company.”
Klaus Stegemann, CFO Siemens USA
Despite initial
scepticism – no one
wants to return to
the original office
environment any
more!
Employees
“I am seeing the office in person
for the first time. When I came, I
was sceptical but what I have seen
so far has pleasantly surprised me.”
Mary Heather Baum, Marketing
Communications, USA
“Now that we are all in immediate
proximity to one another, we can
get to one another easily and work
together in processing each issue
as it comes.”
Julie Stanford, Industry, USA
“I work in HQ in Beijing as an IT­
Manager which means that I am
often on the road and travel
throughout the world. (…) With
this concept (Siemens Office) and
its advanced IT technology anyone
can work independent of location.”
Xin Xiao, IT, China
Employees
“I was really of the ‘old school’ –
the assistants who sit in the
anterooms of their bosses – and
I was afraid that I would have
the biggest problems of all with
Siemens Office. But then I was
surprised how simple it is. The
barriers are broken down. Today
we are one company! It is nice to
be able to have personal contact
with all employees of our location
and I really look forward to work
every morning.”
Grete Terjesen, Accounting, USA
“Above all, Siemens Office means
mobile working for me. (…) The
concept offers employees many
alternative work environments
according to whether they want to
concentrate, work or communicate.
I now always find an area which
best suits my current needs.”
Olga Trufanova, SRE, Russia
www.realestate.siemens.com
© Siemens AG, 05 | 2014
All rights reserved
Corporate HQ
Siemens AG
Wittelsbacherplatz 2
80333 Munich
Germany
Siemens Real Estate
Siemens AG
81739 Munich
Germany
siemensoffice.sre@siemens.com

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SO_Best_practice_E

  • 1. Siemens Real Estate New way of working Best Practice – Selection of projects
  • 2. North, Central, South America (Americas) 28 Dos Patios – The new HQ in Mexico The new HQ in Iselin Siemens Ultrasound HQ in Mountain View The new Campus in Oakville Asia, Australia (AA) 38 Healthcare District West HQ in Chengdu Energy Regional HQ in Gurgaon Energy Solutions HQ in Seoul Look & Feel Statements on the new way of working 46 New way of working. Siemens Office Business success, employee satisfaction, appealing to talent: The right working environment makes the difference. 32 New way of working. Siemens Office 03 Five Core Elements 04 Three Workstreams 06 Best Practice – Selection of projects 09 Germany (GER): 10 New branch Dusseldorf Learning Campus in Perlach, Munich IC Road and City Mobility, Munich Europe, Middle East, Africa (EMEA) 18 The Galleries in Dubai The new HQ in Moscow The new HQ in Oslo Siemens City Vienna Content Dear Colleagues, You can only develop your individual potential to the full and thus give your best towards achieving the company’s goals where a culture of trust, state-of-the- art IT and innovative office concepts open up space for creativity, collaboration and personal responsibility. In the long term, we want to lay the foundation for allowing both concentrated individual working and intensive collaboration in teams in an innovative, integrated office concept without losing sight of cultural differences. The projects presented in this brochure are best practices. They show that the concept of an innovative, open and attractive working environment can be implemented worldwide. New working environments, however, are not just an end in themselves. They pave the way for a leadership culture shaped by trust, for sharing across departmental boundaries and for work-life integration. They make our company attractive – for the employees of today and the brightest minds of tomorrow. Many colleagues have already embraced the new concept and brought it to life. They appreciate the creative space and flexibility it offers; informal sharing and constructive collaboration have improved demonstrably. Yet the path to new working worlds needs to be taken consciously: It requires sufficient preparation, full support from the management and, not least, the willingness of everyone to change the way they think and possibly also let go of the one or other much-loved habit. I appeal to everyone, but especially the managers, to set a good example and actively participate in shaping the change. Best regards Dr. Ralf P. Thomas, CFO Siemens AG New working environments, however, are not just an end in themselves. They pave the way for a leadership culture shaped by trust, for sharing across departmental boundaries and for work-life integration. They make our company attractive – for the employees of today the change. Best regards Dr. Ralf P. Thomas, CFO Siemens AG
  • 3. Experience and premises 5 54 Five Core Elements lead to success Core Elements • Advance Mobile Working • Enhance Work-Life Integration • Full Use of IT-Equipment • Establish Open-Office Landscape • Define Non-Territorial Usage Experience and premises • Implementation of services (e.g. child day care center) and health facilities (e.g. fitness center) • Promotion independently from Siemens Office • Simplifies the work-life integration • Basis for mobile and flexible working • Laptops and smartphones • VoIP, LAN and WIFI • Virtual meetings and follow­-me printing • Functional elements for work, concentration, creativity, communication, services and layout zoning • Work stations are unassigned and are therefore “shared”, a Clean Desk Policy is applied • “Homebase” and “Office Policy” is formed by each department • Visitors from other locations easily find a free working desk Changing office environment: single office structure makes way for clearly defined functional areas • Agreement between managers and employees (culture of trust) • Internal regulations and country-specific, legal requirements to be observed • Acceptance across generations 4. Establish Open-Office Landscape 5. Define Non-Territorial Usage 1. Advance Mobile Working 3. Full Use of IT-Equipment 2. Enhance Work-Life Integration Online any time, any place. Powerful IT is a prerequisite for mobile working and presence-based communication. With state-of-the-art communication and collaboration platforms Siemens ensures that clients, partners and employees reach people rather than machines. Support in daily life. Whether it is childcare, nutrition advice or ergonomic office equipment: Siemens supports employees with service, health and wellbeing measures and therefore promotes high employee satisfaction and motivation. Working wherever, whenever. Whether in the office, at home or on the road: mobile working offers Siemens employees maximum flexibility to accomplish their tasks. Mutual trust as well as suitability of functions, tasks and abilities form the basis. Sometimes here, sometimes there – but always in the best place. Siemens uses the open office concept flexibly and efficiently. It’s not about fixed places – but the best places for the employee’s current tasks. The places of work vary in functionality and ergonomics and thus encourage results, creativity and employee health. Attractive, functional and economical. Siemens achieves layout zoning, transparency and visibility in open office environments through intelligently positioned functional elements. Attractive, needs-optimized and highly functional working environments are therefore created – for an efficient and modern use of space.
  • 4. 6 7 3 New way of working. Siemens Office based on three workstreams. Working Environment We implement an inspirational, flexible and functional work environment which motivates our employees, attracts new talent and creates an excellent, sustainable working culture. We therefore focus on self-determined mobile working, optimized work-life integration and not least on the trust and the mutual respect between employers and employees IT Environment We use innovative hardware and software in order to promote our goal of mobile working and therefore are able to offer our clients, partners and employees optimal communication and collaboration platforms at any time. This is provided by the various Siemens Real Time Collaboration Service IT tools, which are continuously optimized and updated. Workplace Solutions We enable our employees to choose amongst diverse ergonomic and functional work stations to best suit the accomplishment of their current task. In this way we encourage the health and creativity of our employees and at the same time enhance the quality of their work. Ecological aspects are also taken into account when implementing the new concept. Change management and communication. Change management and ongoing communication with employees and managers guarantee a successful implementation and concept acceptance. 76 Workstreams • Working Environment • IT Environment • Workplace Solutions Three Workstreams form the basis Work-Life Integration Child day care centers • There are currently 15 facilities in Germany. A total of about 30 facilities with 2000 places have been planned for completion by 2016 • Planned investment volume is about €70 million Fitness center Shopping Bank service Employee restaurants • 80 canteens in Germany • On average 17 million guests per year IT-Equipment Mobile devices • Laptops and smartphones • Thin clients and virtual clients • Follow-me printing (independent of location) LAN and WIFI • WIFI hotspots, UMTS and GPRS • LAN and WIFI access to corporate network Communication and collaboration • Open Scape (VoIP), Softphone and Livemeeting • Social Network Tools @ Siemens
  • 5. 9 Best Practice – Selection of projects Europe, Middle East, Africa (EMEA) Asia, Australia (AA) North, Central, South America (Americas) Germany (GER) 10 38 18 28 8 New way of working Germany (GER) Europe, Middle East, Africa (EMEA) North, Central, South America (Americas) Asia, Australia (AA) Innovative concepts In over 80 locations in 35 countries for 50,000 employees
  • 6. 10 11 Germany (GER) New branch Dusseldorf Learning Campus in Perlach, Munich IC Road and City Mobility, Munich
  • 7. 12 13 When the lease agreements at the former office buildings expired in 2010, the Dusseldorf branch with its four resident sectors seized the opportunity to redesign its working environment from scratch. The main concern was to improve the use of the available real estate area in the future through intelligent building and office structures, to increase the organisational efficiency and minimise adjacent areas as much as possible. In addition, a canteen with a terrace was to be integrated into the new office design which would then be available to external visitors as well as Siemens employees. New branch Dusseldorf Following over two years of preliminary considerations, a modern location was found which not only makes optimum use of the beneficial comb-shaped of the rental building and combines all four sectors under one roof, but also the first Siemens branch worldwide to implement Siemens Office throughout. Managers as ambassadors In order to ensure the support of the management and to enable the managers to set an active example of the major changes such as mobile working from the beginning, specific training sessions were carried out in Dusseldorf early on. At the same time, employees had the opportunity to get involved in designing the newly emerging working and market places. This had the benefit that the employees felt valued and it increased motivation and willingness for the pending change. It also encouraged identification with the new working environment. Furthermore, a particular characteristic of the Dusseldorf location is a symbol throughout the design with high recognition value: a three-petalled propeller which stands for the three Siemens values. “Training managers regarding the Siemens Office Philosophy was essential for the successful implementation of Siemens Office.“ Ralf Fraustein, Siemens Real Estate Pioneers Dusseldorf is the first branch worldwide to implement Siemens Office. Individuality The possibility of providing input into the planning and implementation process was highly appreciated. 13Germany (GER) Facts and figures Country: Germany Location: Dusseldorf User: Siemens Branch Office space: 5,500 m2 Employees: 460 Move-in: 10/2010
  • 8. 14 15 Management Communication Regular Work Projects Silent Zone Facts and figures Country: Germany Location: Perlach, Munich User: Human Resources, Global Learning Campus Office space: 2,250 m2 Employees: 150 Move-in: 05/2012 During relocation the previous single office structure was converted into an open office space and completely fitted out with standard office equipment. In addition to the open architecture, features such as writable walls encourage communication across departments concerning current issues and projects. Learning Campus in Perlach, Munich All departmental boundaries in the office were removed: The office area is divided into different functional zones, the work station is chosen according to function or task. Working areas as well as areas particularly suitable for interaction and a silent zone are available. To enable desk sharing and mobile working, a clean desk policy was introduced. Relocation without uprooting Learning Campus (LC) used the scope provided within the Siemens Office design guidelines, and created an individual working environment which established its identity: with a large team picture, a mile-stone based series of pictures about the history of training at Siemens and photographs of the “LC relics” – a collection of unusual objects employees had brought along from their projects around the world and which had attained cult status in the old office spaces. LC based the space concept on an extensive functional analysis as well as the obligatory layout survey thereby gaining a clear picture of their own way of working and the resulting requirements for the new working environment. “We understood Siemens Office as a concept which provided us with a framework that we could use to design and improve our working environment. We succeeded in doing just that.” Alexander Kuhl, Learning Campus Functional analysis An intensive analysis of individual working methods enabled an appropriate arrangement of the new working environment. Individuality The interpretation of the Siemens Office design guidelines enabled the employees to identify with their own working environment. 15Germany (GER)
  • 9. 16 17 IC Road and City Mobility, Munich The implementation of Siemens Office at the Munich Perlach location is a model for a successful refurbishment and sums up the transition of the business unit to more open and transparent communication. In April 2013, when the relocation from Hofmannstrasse to Perlach was decided, the business unit used the opportunity to become the first worldwide to fully incorporate the Siemens Office concept into its training center, customer support center and development areas. According to the core element of mobile working, it was necessary to equip all work stations with suitable soft- and hardware. The employees can therefore change at any time from the desk to the trial structures which are located on the various test and integration areas – in the middle of the office. One special feature is the implementation of desk sharing even at developer work stations. Change it yourself IC MOL RCM planned and carried out the conversion into an innovative office space themselves – without external consultants. The “relocation news” was communicated openly and promptly with maximum transparency so that the project was accepted by the employees within a very short time. This openness motivated the employees to back the cultural change from the former organisation to the new, open business unit. One result of this active involvement is a hitherto unique clean desk policy for developers which guarantees greater flexibility and enables meetings with customers in the test and integration areas. It is necessary to use and provide these and other learning processes for subsequent projects in the future. “Enthusiasm has a higher half-life than retentions.” Friedrich Beyer, IC Road and City Mobility Pioneers As the first development unit to fully apply Siemens Office, IC MOL RCM is still pioneering. Voluntary enthusiasm Many employees immediately liked the new design and now feel very happy in the new working environment. 17Germany (GER) Facts and figures Country: Germany Location: Perlach, Munich User: IC Road and City Mobility (IC MOL RCM) Office space: 4,800 m2 (excluding test areas) Employees: 320 Move-in: 02/2014
  • 10. 18 19 Europe, Middle East, Africa (EMEA) The Galleries in Dubai The new HQ in Moscow The new HQ in Oslo Siemens City Vienna
  • 11. 20 21 Facts and figures Country: United Arab Emirates Location: Dubai User: Corporate Departments, Sectors Energy, IC and Industry Office space: 7,100 m2 Employees: 620 Move-in: 09/2011 “A country-specific implementation is vital. What works best in one country can even be prohibited in another.” Harald Waitl, Siemens Real Estate International With over 70 nationalities under one roof, the Dubai location is the most multicultural Siemens location in the world. Experience esteem The employees enjoy the best places in the building, but most of all the trust of their managers. 21Europe, Middle East, Africa (EMEA) In the future, two modern locations with Siemens Office will replace the former location in Dubai: “The Galleries” in Dubai and “Masdar City” in Abu Dhabi. Freedom is a sign of trust Implementing Siemens Office extensively and consistently in Dubai is challenging in light of local labour laws. The fact that it works nonetheless speaks for the great commitment of both management and staff. The employees feel valued, not least because the best places in an already comfortable and modern building are made available to them. Another reason for this is because the freedom associated with Siemens Office also expresses their manager’s trust and respect. The creative rooms enjoy particular popularity: conference rooms in the traditional Arab style. At the new location in Dubai the former individual offices, 60 in total, were reduced to 14. In contrast to the original area, they are now together with the think tanks located in the center of the building: a management concession, so that the work stations of the open office can be situated along the facade with floor-to-ceiling windows and the employees can therefore enjoy sufficient daylight. A metro station directly in front of the building makes it an ideal location, enabling direct transfer to the airport, thus making up for the perceived location disadvantage of being outside the city. The Galleries in Dubai
  • 12. 22 23 Facts and figures Country: Russia Location: Moscow User: Corporate Departments, Sectors Office space: 14,100 m2 Employees: 1,300 Move-in: 04/2011 The new building allowed consistent implementation of the Siemens Office concept and simultaneously took local conditions into consideration, such as for example the Moscow climate. An appropriate wardrobe and locker system was necessary for storing winter clothing. Mobile working was established. Over 100 individual offices were converted into 20 offices and an open office landscape and fitted with Siemens Office furnishings and standard elements which greatly improved the space usage and efficiency. Among other things, the location has its own bank and a café that offers hot food à la carte until 08.00 p.m. Detailed planning and the trial move-in by SRE and IT led to a particularly short relocation time: the shortest and fastest move-in took only four hours. Expectation built – Expectation fulfilled A two-year preparation phase, intensive change management and visits to Siemens Office Showrooms led not only to employees accepting the impending changes, but also to genuine curiosity regarding the new working environment. A survey following the relocation revealed high employee satisfaction. In particular the mobile working option offers a great advantage to many employees in the face of Moscow’s immense traffic jams and saves some employees up to four hours commuting time to and from work. “Visitors from other companies say that these offices are completely different from what they are used to. Many say that the character of the office is consistent with the picture of Siemens as a modern pioneering company.” Sergey Sinitsyn, IC BT Planning Detailed and holistic planning decreased productivity losses. Transition Intensive change management prevented fluctuation and overcame uncertainty, skepticism and resistance from employees with motivation, anticipation and active involvement. 23Europe, Middle East, Africa (EMEA) Communication, work procedures and conference habits have improved markedly. The modern working environment makes the recruitment of young talent significantly easier for the human resources department. In order to gain independence from the erratic leasing market, Siemens consolidated five locations in Moscow into one large central location with its own property. The new HQ in Moscow
  • 13. 24 25 Flexibility The open working environment offers employees more room for flexibility and collaboration. Open communication No allocation of individual offices – even top management is integrated into the open office space. 25Europe, Middle East, Africa (EMEA) Facts and figures Country: Norway Location: Oslo User: Corporate Departments, Sectors Office space: 15,300 m2 Employees: 1,200 Move-in: 12/2013 The new Siemens Headquarters in Oslo was formally opened in January 2014. The building has already received the LEED Gold certification and it also achieved the highest possible A classification from the Norwegian Sustainability standards. Even the investor speaks of it as the most modern building in all of Norway. View over Oslo The heart of the horseshoe-shaped building is an atrium flooded with light. The employee restaurant, which enjoys great popularity and is the central meeting point of the branch, is located here. Previously, the Siemens employees in Oslo were housed in 6 different buildings built in the sixties. Now all units have been combined into one building, thus creating shorter paths as well as better communication and collaboration. 1,200 employees are housed in an area of about 15,000 m2 . The available area is used efficiently: intelligent room arrangement creates space for attractive working zones, quiet conference niches, inspirational think tanks and comfortable conference rooms. “What a change! Fortunately we are adaptable people and the result speaks for itself: greater proximity to colleagues from other departments, divisions and sectors and therefore also reinforcement of the Siemens One-Philosophy.” Tom Storgaard, Energy Automation, Oil & Gas Besides the extensive offerings for optimized work-life integration, the employees profit particularly from the increased flexibility which Siemens Office offers them in their daily work. The new HQ in Oslo
  • 14. 26 27 “The successful implementation of the open office concept always requires the absolute support of central as well as local top management” Franz Mundigler, Siemens Real Estate Mammoth project 22 different locations were transformed from an inflexible office structure into an open office landscape. In the middle of it Siemens City Vienna enables an optimum work-life balance for employees by integrating various service providers. 27Europe, Middle East, Africa (EMEA) Siemens City Vienna was already in the building phase when Siemens Office was launched. Despite this, and above all due to the fast reaction of the people responsible, a part of the area could still be arranged completely according to the Siemens Office concept. They continue to implement Siemens Office, step by step whenever there are changes in the layout. A valuable contribution to work-life integration is also accomplished here: From the café to the restaurant, from the dry cleaners to the travel agents, from copy shop to the bank, from a sport field to a kindergarten, from a photo club to sportshooters; everything is represented. 22 becomes 1 Even if the offer of qualitative, valuable common areas dominates the appreciation of Siemens City Vienna, one cannot help noticing that a massive effort in terms of mobile working was achieved: 22 different locations were joined and transformed from an inflexible office structure into an open office space with a maximum of 30 work stations per unit. It is obvious that in light of such an extreme paradigm shift, consistent change management is necessary in order to decrease resentment and increase enthusiasm. Siemens City Vienna Facts and figures Country: Austria Location: Vienna User: Corporate Departments, Sectors Office space: 40,000 m2 Employees: 3,200 Move-in: 07/2010
  • 15. 28 29 North, Central, South America (Americas) Dos Patios – The new HQ in Mexico The new HQ in Iselin Siemens Ultrasound HQ in Mountain View The new Campus in Oakville
  • 16. 30 31 Dos Patios – The new HQ in Mexico Facts and figures Country: Mexico Location: Polanco, Mexico City User: Corporate Departments, Sectors Office space: 15,400 m2 Employees: 1,400 Move-in: 03/2012 “Although Siemens Office posed a huge challenge to us, we quickly learnt to make use of the numerous advantages.” Edgar Runnebaum, Siemens Real Estate Training for a new philosophy 260 training sessions prepared employees and managers of all levels for the new working philosophy. Individuality Local management support of all sectors was decisive for the success of the project. 31North, Central, South America (Americas) There were many reasons for the Mexico location to vacate its three aging office buildings in 2012: areas divided over different locations, shortage of space, the distance between the most important business partners, an industrial appearance, which pleased neither clients nor employees. But principally it was becoming increasingly difficult to meet all the safety regulations in the almost 50-year old building in partial disrepair. The new, strategically and conveniently located branch leased in March 2012 was used to implement Siemens Office: In the process all five Siemens Office core elements were realized. The biggest difference to the previous office building is the open, light office space. This offers a much more open and inspiring working environment than the small office cubicles and dark departmental blocks of the previous buildings whilst saving approximately a third of the space. Over 260 training sessions The Mexico location in particular faced drastic changes – in comparison with its initial situation. Accordingly, intensive change management was conducted. In over 260 different training sessions, employees and managers of all levels were prepared in the working environment and philosophy. The relocation went smoothly thanks to precise planning. The project experienced great support from local management of all sectors.
  • 17. 32 33 The new HQ in Iselin Facts and figures Country: USA Location: Iselin, New Jersey User: Corporate Departments, Sectors Healthcare and Industry Office space: 8,400 m2 Employees: 600 Move-in: 12/2013 “We could discern an enormous improvement in the collaboration between teams and departments. Communication amongst employees can also be observed in the general canteen area where informal meetings usually take place.“ William Bromback, Siemens Financial Services Quick Persuasion A showroom set up according to the Siemens Office concept made the transition easier for employees. Employees and managers recognized the benefits of the design. Protecting the environment Measures were set up to reduce the use of paper. 33North, Central, South America (Americas) Iselin is a district within Woodbridge Township, New Jersey, with about 20,000 inhabitants. Since August 2013 the Siemens branch located here has been thoroughly modernized and the new concept implemented in different project phases within half a year. A focus of the design layout was to enable flexible and efficient collaboration amongst employees and departments across locations. In addition, measures to promote the idea of a paperless office were implemented. All functional elements were positioned in such a way so that a major part of the area does not need artificial lighting. The Iselin location is equipped with numerous communication islands next to a very popular cafeteria, which also encourages communication. The goal in sight early on In order to be able to win over employees and managers early on as supporters of the idea, intensive change management was conducted in Iselin. The most effective measure for this was a showroom set up according to the Siemens Office concept. Here, employees and managers could satisfy themselves of the benefits of an optimized working environment and develop real enthusiasm for their future working environment.
  • 18. 34 35 Siemens Ultrasound HQ in Mountain View Facts and figures Country: USA Location: Mountain View, California User: Sector Healthcare Office space: 5,100 m2 Employees: 360 Move-in: 04/2012 “On the whole, this working environment is better than anything we had before.” Alan Kirby, Siemens Healthcare Innovations Center A new, modern innovations center contributes greatly to the location’s further development and sustainability. Efficiency The new working environment enables faster and more efficient work. 35North, Central, South America (Americas) The Mountain View location in California was one of the first locations in the USA to implement the new office concept. Through its successful introduction it became significantly easier to recruit new employees. In order to consider the wants and needs of the employees, an extensive survey with numerous employee interviews preceded the 9-month planning phase. An important result of this assessment was the desire for more communication and personal contact between colleagues and managers. The intelligently designed Meet&Talk areas were introduced for this purpose. Moreover, the location is now equipped with a modern innovations center. Best Practice through Best Practices In light of the upcoming changes such as the introduction of an open office instead of individual offices for example, the project team put widespread change management in place. Input from change management sessions were used for this in order to develop an exact design tailored to their own needs. The change in the new working environment was supervised intensively through continuous communication and information. Today the employees are enthusiastic about their new office area.
  • 19. 36 37 The new Campus in Oakville Facts and figures Country: Canada Location: Oakville, Ontario User: Corporate Departments, Sectors Office space: 10,200 m2 Employees: 810 Move-in: 01/2013 “No one wants to return to the old way of working.” Nico Pubantz, Siemens Real Estate Trailblazers The Oakville location is an important representative of the new working philosophy. Role model Only if top management leads the way will the organisation follow. 37North, Central, South America (Americas) The Oakville location benefitted from the numerous experiences of the Siemens Office pilot project HQ in Burlington. Today it is the only pioneer to completely implement the concept. All five key elements come into effect here and thus make Oakville an important representative of the new working philosophy. Skepticism became enthusiasm Initial skepticism from management and employees was eliminated through systematic change management and soon gave way to a noticeable enthusiasm which continues to thrive among participants today. Mobile working has been functioning so well since the first day that there are plans to increase the desk-sharing quota at work stations. The location is equipped with a cafeteria and a BBQ area. Smart Cars are available for employees as well as a recreation park has been adopted by Siemens. Moreover, in the Customer Engagement Center, current Siemens products can be digitally presented. The architecture of the building is consistent and offers a distinctive design. The location near Toronto was newly established in 2012 – the year in which Siemens celebrated its 100-year anniversary in Canada. Appropriately for the occasion, several locations were consolidated into one location in order to enable closer collaboration: to a greater degree the goal was to create a particularly attractive Siemens location. This undertaking included much more than just new furnishings: the entire working environment should signify a new work and management culture. A goal which could be realized thanks to perfect collaboration between all project participants.
  • 20. 38 39 Asia, Australia (AA) Healthcare District West HQ in Chengdu Energy Regional HQ in Gurgaon Energy Solutions HQ in Seoul
  • 21. 40 41 Healthcare District West HQ in Chengdu Facts and figures Country: China Location: Chengdu User: Sector Healthcare Office space: 1,300 m2 Employees: 150 Move-in: 07/2012 “The development of Region West for the Healthcare sector could be advanced successfully with the Chengdu Project – the implementation of the Siemens Office concept was carried out smoothly. We obtained a flexible working environment, which offers a lot of room for communication. I am really impressed.” Klaus Loeslein, Healthcare Controlling Pioneering The Chengdu Project is one of the pioneers of the complete implementation of Siemens Office in China. 41Asia, Australia (AA) Thanks to management Chengdu Office presents itself as an open office space with all the advantages of extensive Siemens Office implementation. Of particular value here are the arrangements, design and functional elements which promote and facilitate collaboration between employees or departments: a central archive accessible from every workstation which is regularly used by the employees. The employees greatly value the advantages and freedom of the innovative concept. The fact that management also emphatically approved the implementation, speaks in its favour. Chengdu, the “heavenly city”, is the capital of the Chinese province of Sichuan and, with over 14 million inhabitants, the fourth largest city in China. Chengdu is the most important economic, transport and communication center in West China, as well as one of the most livable cities in the country. In 2012 Siemens not only moved its largest factory within the Industry Sector China but also the Healthcare District West Headquarters into a high-tech park close to Chengdu. The building where the newly-located office was built, was constructed completely from new, which enabled the realisation of the entire Siemens Office scope. Chengdu thereby adopted a pioneer role in China through the complete implementation of Siemens Office. New work philosophy The new working philosophy based on autonomy and trust leads to outstanding client appreciation.
  • 22. 42 43 Energy Regional HQ in Gurgaon Facts and figures Country: India Location: Gurgaon User: Sector Energy Office space: 13,400 m2 Employees: 1,200 Move-in: 01/2014 “The building looks absolutely great. I am really impressed. The employees that I have spoken to are very happy with the new situation.” Sunil Mathur, Country CEO Medical Center Facilities such as the Medical Center for the well-being of employees are very positively recognized. 43Asia, Australia (AA) High feel-good factor One of the main successes of the renovation project conducted in stages in Gurgaon was the smooth transition – during ongoing business – into a modern office space, while simultaneously guaranteeing the highest client satisfaction. Of particular note is the colour design which unites all the areas and its individual elements in one harmonious design. The goal, to create a sense of well-being in the work spaces, is evident on both a large as well as a small scale: from the superior open layout to the individual design elements. The modern design of the conference and meeting zones has noticeably improved collaboration, and the addition of silent zones enables greater concentration when working. The new cafeteria is a popular meeting place. Gurgaon near Delhi is one of the leading finance and industry centers in India. Siemens recognized the high potential of Gurgaon early on, and in the late nineties set up a location in the up-and-coming city. When it was due for modernisation, the opportunity was used to introduce the Siemens Office concept. All five core elements of Siemens Office were implemented. Analogous to the building construction, modernisation took place in three project phases in which one wing was converted into a fully equipped Siemens Office working environment. Specific needs The implementation paid special attention to cultural features and employees’ specific needs.
  • 23. 44 45 Energy Solutions HQ in Seoul Facts and figures Country: Republic of Korea Location: Seoul User: Energy Solutions Office space: 2,900 m2 Employees: 300 Move-in: 03/2014 “This is the largest office location in the Energy sector in Asia and thanks to the modular construction we can react quickly and flexibly to the daily requirements.” Dr. JongKap Kim, CEO Korea, Country Sector Lead Energy Inspiration The Seoul Energy Office offers an inspiring environment: for teamwork as well as for focused individual work. Flexibility The design allows maximum flexibility for future alterations or changes in use. 45Asia, Australia (AA) In the search for a location for the new Energy Solutions Center in Asia, the choice was Seoul, South Korea. The “Seoul Square” building directly at the main train station met all client requirements such as implementation in the specified time, the quick staff set-up as well as the recruitment of qualified employees. Modular design The new design impresses with its optimal use of space and thereby takes into consideration the characteristic project concern for Energy Solutions. A modular design was implemented, consisting of six different project zones with direct access from all occupied think tanks, hot desks, meeting rooms and phone boxes. A consistent design brings the different areas together and produces a pleasant and innovative working environment. This location offered ideal conditions such as good accessibility via public transport, an attractive environment, granting of long rent-free leases as well as additional expansion possibilities.
  • 24. 4746 Look & Feel Options on the new work worlds „(…) On the positive side I have clearly witnessed the improved communication through the openly arranged office areas. The change also offers the possibility to support a fundamental shift in culture. For organisations which are divided over several locations, the concept offers for each employee the condition to work productively at whichever location within the shortest time.(…)” Karl Blaim, CFO IC MOL “The creation of modern ways of working should not be an end in itself, but must also be viewed as an expression of our understanding of leadership. The implementation of the new work environment noticeably increased our attractiveness as employers and also improved efficiency (…) The local management team used the project to challenge existing habits and to respond better to our employees’ needs. The success of the modern working world rises and falls with the insight that it is not a purely real estate issue, but a holistic managerial approach.” Martin Kerkhoff, CFO Siemens Brazil “Openness, flexibility and mobile working are increasingly the features that pivotal for the younger generation in particular in the choice of work space. Siemens Office is a an outstanding combination of office and IT solutions that takes into account these demands.” Norbert Kleinjohann, CIO Siemens „Siemens Office is more than just an open communicative office concept. It is about creating a natural and social environment and a working culture in which employees feel comfortable and that allows them to work in a flexible way. Furthermore it increases our attractiveness as an employer.“ Janina Kugel, HR, Head of Strategy, Talent Acquisition & Development “We need modern work concepts and attractive work environments in order to be or remain the employer of choice for talent from all over the world. Aspects such as work-life balance, flexible working hours, home office, open office and lounge concepts as well as equipping with modern communication resources and practices (…)” Miguel Lopez, CFO Industry “This is truly a paradigm shift. As pioneers we first had to create our own ­experiences, but now we are happy with our view of a forward-thinking concept.(…) The modern work environment motivates employees and offers them much more flexibility. A noticeable improvement in communication and collaboration was also observed.” Kai-Eberhard Lueg, CFO GSS “The modern office concept in the new building greatly improved our working environment in Moscow. Communication is the keyword with this implementation. (…)” Dietrich Moeller, CEO Siemens Russia “(…) As a personal organisation we are often also the first contact for applicants with our business. Here the first impression counts. With the modern and diversely equipped Siemens Office we are already displaying ourselves as an attractive employer. (…) At a time when the balance between work and family is an important factor in the increase of employee motivation and productivity, the flexible office is a clean selling point for our businesses. (…)“ Stefan Moschko, Head of HR EMEA DE “(…) Many employees (…) experience the improvement in work quality: (...) more flexibility in the work processes and more transparency and creativity in collaboration. (…) And as competition compels us towards continuous productivity, the aspect of cost reduction is also important which arises through an increased use of the supply of space and infrastructure.” Siegfried Russwurm, CEO Industry, Member of the Managing Board “We have now created the experiences at several locations that the interaction and communication between departments and people was clearly intensified. (…) In particular our young employees use the infrastructure intuitively and well. In total we are very satisfied and feel that we have been endorsed through positive feedback. (...)” Dietmar Siersdorfer, CEO VAE “The new working worlds provide the answer to the challenges of our society today. Through the use of modern technology and the facilitation of communication within and between individual areas of responsibility employees and employers have become more flexible. Moreover employers can improve their work-life balance. Apart from this, this concept is about creating a good means of recruiting or retaining talented employees to the company.” Klaus Stegemann, CFO Siemens USA Despite initial scepticism – no one wants to return to the original office environment any more! Employees “I am seeing the office in person for the first time. When I came, I was sceptical but what I have seen so far has pleasantly surprised me.” Mary Heather Baum, Marketing Communications, USA “Now that we are all in immediate proximity to one another, we can get to one another easily and work together in processing each issue as it comes.” Julie Stanford, Industry, USA “I work in HQ in Beijing as an IT­ Manager which means that I am often on the road and travel throughout the world. (…) With this concept (Siemens Office) and its advanced IT technology anyone can work independent of location.” Xin Xiao, IT, China Employees “I was really of the ‘old school’ – the assistants who sit in the anterooms of their bosses – and I was afraid that I would have the biggest problems of all with Siemens Office. But then I was surprised how simple it is. The barriers are broken down. Today we are one company! It is nice to be able to have personal contact with all employees of our location and I really look forward to work every morning.” Grete Terjesen, Accounting, USA “Above all, Siemens Office means mobile working for me. (…) The concept offers employees many alternative work environments according to whether they want to concentrate, work or communicate. I now always find an area which best suits my current needs.” Olga Trufanova, SRE, Russia
  • 25. www.realestate.siemens.com © Siemens AG, 05 | 2014 All rights reserved Corporate HQ Siemens AG Wittelsbacherplatz 2 80333 Munich Germany Siemens Real Estate Siemens AG 81739 Munich Germany siemensoffice.sre@siemens.com