100 
90 
80 
70 
60 
50 
40 
30 
20 
10 
0 
High internal social media functionality 
PwC 
Philips 
Diageo 
UniCredit 
Random 
House 
Thomson 
Reuters 
GE 
Jardine Lloyd 
Thomas India 
Humana 
Fujitsu 
Mining Co, Mexico 
0 10 20 30 40 50 60 70 80 90 100 
Low internal social media functionality 
Low collaboration 
High collaboration 
BASF 
UBS 
Pearson 
NBC 
Elsevier Universal 
RBS Ubisoft 
VDW 
Government 
NFUM 
AHOLD 
South Lanarkshire Council 
Unilever 
US Bank 
CA 
Hospitals, Israel 
Trade Assoc 
Uk Govt 
Dept 
Train op 
UK 
Pharma 
Sports retailer 
1
2

Smile index snapshot

  • 1.
    100 90 80 70 60 50 40 30 20 10 0 High internal social media functionality PwC Philips Diageo UniCredit Random House Thomson Reuters GE Jardine Lloyd Thomas India Humana Fujitsu Mining Co, Mexico 0 10 20 30 40 50 60 70 80 90 100 Low internal social media functionality Low collaboration High collaboration BASF UBS Pearson NBC Elsevier Universal RBS Ubisoft VDW Government NFUM AHOLD South Lanarkshire Council Unilever US Bank CA Hospitals, Israel Trade Assoc Uk Govt Dept Train op UK Pharma Sports retailer 1
  • 2.