Small guide to Milan

Small guide to Milan
Simone Camosso∗
Abstract
This is a small guide studied for researchers, foreign students or foreign work-
ers. In this paper you can ﬁnd a lot of information on Milan, places, transport
and documents that you need to stay in Milan.
Keywords. Permit to stay in Italy, Fiscal Code, Health Service, Metro,
bank account.
∗
Address: Dipartimento di Matematica e Applicazioni, Universit`a degli Studi di Mi-
lano Bicocca, Via R. Cozzi 53, 20125 Milano, Italy; e-mail: s.camosso@campus.unimib.it
1

1 Codice Fiscale (Tax Code or Fiscal Code)
A codice fiscale or Fiscal Code is an alphanumeric code of 16 characters issued
for free by the Ministry of Finance to uniquely identify citizens. You need
to have your own codice fiscale to open a bank account, sign contracts and
gain access to public services, including health services. In order to obtain
your codice fiscale you have to go to the nearest “Ufficio delle Entrate” to
your place of residence. For example in Milan the main office is:
Agenzia delle entrate (main office in Milano)
Via della Moscova 2 (yellow line, Turati underground stop).
Opening hours: Monday, Wednesday, Friday from 8:30 am to 1:00 pm;
Tuesday, Thursday from 8:30 am to 3:30 pm
(Ticket available from 8:00 am).
E-mail: dp.IMilano.utMilano1@agenziaentrate.it
Phone: +39 02 636791
Other five offices are in:
1) via Ugo Bassi 4, tel. 02 69716.1;
2) via Bistolfi 5, tel. 02 21049.1;
3) via Abetone 10, tel. 02 54001.1;
4) via dei Missaglia 97, tel. 02 89307.1;
5) Piazza Stuparich 2, tel. 02 33025.1.
Non-EU citizens must bring passport (with Visa if required) and the
residence permit (Permesso di soggiorno).
2 Permesso di soggiorno (Residence Permit)
All non-EU citizens must have a Visa for stay of longer than three months (90
days). Then up to 8 days since your arrival, you must apply for a residence
permit that entitles you to temporarily live in Italy and is necessary for
almost any other document you may need. First thing you need to do is
head to a post office and pick up a “kit” that consist in two forms. Once
you have filled them in, you will need to go to one of the Post Offices with a
“Sportello Amico”. Along with it, you’ll need to have:
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1) Your passport (with Visa if required) + a copy of all your passport
pages;
2) A e16,00 revenue stamp (you can buy it at Tabacco shops);
3) Documents supporting your request for the type of residence permit
you are applying for (i.e. copy of your certificate of enrolment from
school/university, of your employment contract, ...).
You’ll be asked to pay e107,50 for the application and e30,00 for the
postage. Then you will be given a receip you’ll need to keep as proof of
your application. When your application will be mailed and processed, you
will receive a letter indicating when your appointment is to appear at the
Questura (Police station). There, you must submit:
1) 4 passport-size photos;
2) the letter you received;
3) your passport+ 2 copies of your photo page+ 2 copies of your Visa
page;
4) two copies of the documents supporting your request for the type of
residence permit you are applying for;
5) the original receipt from the Post office + 2 copies.
At this point you will be fingerprinted and eventually you will receive a
mail telling you when to return to pickup your Permesso di soggiorno. If you
are already in Italy and your residence permit is close to its expiry date, you
must apply for renewal at least:
1) 90 days before expiry date if your residence permit is valid for 2 years;
2) 60 days before expiry date if your residence permit is valid for 1 year;
2) 30 days before expiry date in all other cases.
Observation 2.1 The validity of your residence permit is the same as that
indicated on your visa.
Observation 2.2 If you are EU citizen or planning to come in Italy for a
period not exceeding 3 months you are not required to apply for a residence
permit.
Remark 2.3 EU = European
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3 Health Service
In order to apply for a residence permit, within 8 working days of your arrival
in Italy, you must have health insurance valid for Italy. The residence permit
has the same validity as the health insurance. This can be either private
insurance underwritten in your home country, or one purchased in Italy. In
Italy, you can purchase your insurance from INA Assitalia (e98 for one year,
e49 for 6 months) or SSN – the National Health Service (e149.77 yearly and
valid for one calendar year from 1 January to 31 December). Please note
that INA Assitalia insurance covers emergency care at the hospital only.
Subscription to the SSN is not compulsory, however it is strongly suggested
since it entitles you to the same treatment as Italian citizens, including:
1) choice of a general practitioner who can see you free of charge, prescribe
medicine and laboratory tests and refer you to specialists (dentists,
orthopaedics, etc.);
2) free admission to public or certified private hospitals;
3) free access to doctors on duty and continuous assistance service (guardia
medica).
If you already have an European Health Insurance Card you can access
to SSN services without need to subscribe. You can just choose a general
doctor at the ASL (Local Health Office) of your city area. Non-EU citizens,
in order to register with the SSN must go to any post office, fill in a “bollet-
tino postale” for the subscription to the SSN, and pay e149,77 (students),
e219,49 (au pair), or based on your salary. Then you’ll need to submit to
the ASL office:
1) your residence permit or the receipt;
2) your codice fiscale;
3) a copy of your passport;
4) a document certifying your residence in Italy (i.e. your rental contract);
5) the receipt of the payment for the SSN subscription.
The insurance is valid one calendar year (january 1st - December 31st).
Otherwise you can buy a private health insurance.
4

4 Open a bank account
Most banks are open from Monday to Friday, from 8:30 am to 1:30 pm and
from 3:00 pm to 4:00 pm. To open a bank account you must:
1) be of legal age (at least 18);
2) have a valid ID;
3) have a tax code (codice fiscale);
3) not have been declared bankrupt.
After signing the contract, the bank will supply you with all the infor-
mation related to the terms and conditions of service and the following bank
coordinates, which are necessary in order to make an international wire trans-
fer:
1) IBAN, International Bank Account Number (also known as Clabe or
Aba depending on your country), which is an alphanumeric code iden-
tifying your bank account (check char + national bank code + branch
number + the account number);
2) BIC, Bank Identifier Code/SWIFT, which is necessary to send money
worldwide.
Before being able to make any transaction, it is necessary to make an
initial deposit on your bank account. Traveller’s checks, checks and for-
eign currency can be exchanged at banks, exchange offices, railway stations
and/or airports. Banca Popolare di Sondrio is the official bank of Politec-
nico di Milano and Milano Bicocca. It offers students of Milano Bicocca and
Politecnico di Milano the possibility to open a bank account at very good
conditions.
Banca Popolare di Sondrio
in Piazza Della Trivulziana, 6 - 20126 Milano (MI)(bus 87).
Opening hours: from Monday to Friday, 8:30 am - 13:30 pm and 2:45 pm -
3:15 pm.
Phone: +39 02 66102899, 02 6474651, 02 66107314
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Banca Popolare di Sondrio
in Via Edoardo Bonardi 4, Leonardo Campus
Opening hours: from Monday to Friday, 8:30 am - 13:30 pm and 2:45 pm -
3:45 pm.
Phone: +39 02 2399 3307
5 Public Transport
Milano’s main public transportation system is run by ATM (Azienda Trasporti
Milanesi). It consists of buses, trams and an underground metro system.
Visit www.atm-mi.it to create personalized itineraries. Simply click on “GiroMi-
lano” and choose your starting point and destination. An urban network
ticket costs e2,00 and is valid for 90 minutes on all lines included in the ur-
ban network of Milano. It can not be used twice on the underground metro
(see Figure 1) and urban rail lines. Once you have left the underground
metro station you must have a new ticket for the next metro trip. All stu-
dents under age 27 can purchase a student monthly travel card at a reduced
price. Student travel cards are charged onto an electronic card that costs
e10,00 per year and can be purchased in one of the official ATM points lo-
cated inside the following underground stations: Duomo, Cadorna, Loreto,
Centrale, Romolo, Garibaldi (opening hours: from Monday to Saturday 7:45
am to 7:15 pm). You’ll need:
1) a passport-sized photo (in colour);
2) your matriculation letter, also indicating your date of birth;
3) ID;
4) tax code (codice fiscale).
The card is usually prepared as you wait from January to July: if you
request it from September to December, please allow up to 15 days in order
to collect it, and keep the receipt of your “Domanda di rilascio della tessera
elettronica” (Figure 18) in order to collect it. Please check that the word
“STUDENTE” is written in the lower left-hand corner. When released the
card is empty: it must be activated with your student profile and with the
kind of monthly pass chosen. The cost for the Student monthly pass (valid
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for the Milano area only) is e17,00, valid for 1 calendar month, from the
1st to the last day of the month. The student travel card can be used all
week, 24 hours a day, on the entire Milano urban area transportation sys-
tem. Alternatively, you can choose Extra-Urban (with a zone-based pricing
system) or Cumulative travel cards (for travel on both the Milano urban and
extra-urban networks, including SITAM and Trenord/ Passante ferroviario).
1) All tickets must be validated at the start of every journey.
2) Remember to keep the ticket with you for as long as it is valid.
3) Validate your ticket every time you change vehicle on the overground
network (bus or tram).
4) On the urban railway network of Trenord and Passante Ferroviario
tickets are valid for only one journey.
5) Urban tickets are priced at a flat rate. Extra-urban and cumulative
tickets are priced progressively depending on the distance travelled be-
tween the departure point and the final destination.
Looking for an eco-friendly, cheap and alternative mode of transporta-
tion? Then look no further: Milano boasts an extensive network of bike
paths. You can use your own bicycle or rent one. Rent a bike through
ATM’s BikeMi Bike Sharing service using a daily, weekly or annual pass
that can be purchased from the ATM Points Duomo, Cadorna, Loreto, Cen-
trale, Garibaldi and Romolo or online. A map of bicycle collection stations
is available at www.bikemi.com. Bike rental is available only to persons over
16 and credit card holders. The pass will be delivered directly to your house.
ATM offers all cyclists who enjoy travelling around Milano by bike the op-
portunity to use public transport and take their bike on the underground
only at specific time. Annual subscription is e36, weekly subscription is e6,
daily subscription is e2,5. Available for free for the first 30 minutes of each
use. If you want to enjoy the nightlife in Milano and make sure you will
get home safely, the City of Milano and ATM offer a service running every
Saturday and Sunday night, hourly from 2:00 am to 5:10 am. ATM offers
fifteen different lines covering areas daily served by M1 M2 M3 subways.
Timetables vary for each of the terminals located in the areas with the high-
est concentration of nightspots. Consider the possibility to download from
7

your application store on your smartphone the ATM mobile app to ensure
easy and fast public transport use. If you’re planning a weekend out with
your new friends and you need a car, just rent one with GuidaMi. This is
a self-service car rental available in some garages all over Milano 24 hours
a day, 365 days a year. You can check if it suits your own needs on pre-
ventivoguidami.atm.it. Car sharing and sustainable mobility are promoted
through www.campus-sostenibile.polimi.it
Remark 5.1
Please bear in mind that if you don’t follow these
rules, you may be charged with a ﬁne ranging from
e25 to e200.
Where you ﬁnd the following signal (Figure 3) there is a metro stop.
6 Holidays
• JANUARY 1st New year’s Day;
• JANUARY 6st Epiphany;
• MARCH 31st Easter;
• APRIL 1st Easter Monday;
• APRIL 25st Liberation Day;
• MAY 1st Labour Day;
• JUNE 2st National Day;
• AUGUST 15st Assumption Day;
• NOVEMBER 1st All Saints’Day;
• DECEMBER 7th St. Ambrose’s Day;
• DECEMBER 8st Immaculate Conception Day;
8

Figure 2: Tickets and smartcard
Figure 3: Metro indication
10

Figure 4: U12
• DECEMBER 25th Christmas Day;
• DECEMBER 26th Saint Stephen’s Day.
7 Accomodation for students and personal in
Bicocca
CIDiS offers accommodation to foreign students attending the LLP/Erasmus
European Community Programme at University of Milano-Bicocca. Accom-
modation, in shared rooms, is offered in the following halls of residence:
1 “Delle Fontane” HALL OF RESIDENCE 5, Vizzola Street, Milan –Build-
ing U12 – Bicocca Campus - Phone 0039-02-6448.6699 MM5 Subway
Bicocca (lilac line) or M3 Subway Zara (yellow line) or TRAM 7. (Fig-
ure 4)
2 “Del Parco” HALL OF RESIDENCE 75, Mantova Street, Sesto San
Giovanni (Mi)–Building U22- 3 Km from Bicocca Campus-Subway stop
Sesto Marelli MM1 line (Red line)+bus 53(“Pace-Marx”stop) Phone
0039-02-89459000. (Figure 5)
For specifical informations see www.consorziocidis.it and Tel. 02.5820.721
- fax 02.5820.7224. On the website you can find the cost of the rooms and
all informations. Usually these spaces are for Erasmus students, researchers
and staff working in Bicocca
8 Milan Malpensa Airport
Milan Malpensa Airport is organized in two Terminals.
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Figure 5: U22
Figure 6: Terminal 1:Level 0
Terminal 1: is divided into three sections:
1 1A: handles domestic and intra-Schengen ﬂights.
2 1B and 1C: handles non-Schengen and some intercontinental ﬂights.
Terminal 2: is used by Low Cost Carriers (currently only EasyJet). The
Terminal maps are provided below.
There is a service with bus from the airport to Milan Central Station,
it is call Malpensa Shuttle, you can see http://www.malpensashuttle.it/ for
more informations. In Figure 10 there is a map of Malpensa Shuttle service.
12

Figure 7: Terminal 1:Level 1, departures
Figure 8: Terminal 1:Level 2, check-in
Figure 9: Terminal 2
13

Figure 10: Malpensa Shuttle Service
14

9 Milan City
9.1 Milan and its History
The ﬁrst traces of a settlement in the Milan area date back to the 6th-5th
century B.C., when the area was inhabited by the Insubrian Gauls. The
village’s Celtic name, which has come down to us in its Latinised form,
Mediolanum, seems to have meant “land amidst the rivers” or “the plains”.
Finally conquered by the Romans in 194 B.C., the city became the residence
of Emperor Maximian and capital of the Western Roman Empire in A.D. 286.
After the A.D. 313 Edict of Constantine - promulgated in Milan - it became
a centre of great importance due to the consolidation of the new Christian
religion thanks to the work of Ambrose, elected Bishop in 374. Many of
Milan’s churches (such as Sant’Ambrogio, Sant’Eustorgio and San Lorenzo)
are in fact of paleochristian origin. When the court moved to Ravenna (A.D.
402), Milan saw the beginning of a period of decline. From the end of the
5th century to the 8th century the city was devastated by Attila and the
Huns, by Goths and by Byzantines; following the Lombard conquest of 569,
the new kingdom set up its capital in Pavia. Not until the Carolingian
period (9th–10th century) did the city become an important centre again,
above all thanks to its count-bishops. In the 12th century the growth of
the city of Milan attracted the attention of Emperor Frederick I of Swabia,
who attempted to subdue it and, when faced with resistance, destroyed it
completely in 1162. The alliance of the Communes of the Po Valley, which
joined forces in the Lombard League (1167), defeated Barbarossa (Legnano,
1176) and rebuilt the city.
The age of the free communes ended under the dominion of the Torriani
family and then the Viscontis (1277-1301, 1311-1447). In these 170 years
Milan was the capital of a vast duchy, and construction of the Duomo be-
gan (1386). Upon the death of Filippo Maria Visconti in 1447, the absence
of an heir led to the there-year government of the Aurea Repubblica Am-
brosiana, without placating the conﬂict between the city’s most important
families over inheritance of political control. In 1450 the city fell into the
hands of a captain of fortune, Francesco Sforza, and it was under his dy-
nasty that Milan became one of the capital s of the Renaissance, thanks
to the many artists who worked in the city (including Filarete, Bramante
and Leonardo da Vinci); this was the time of construction of the Ospedale
Maggiore, Cappella Portinari and the Lazzaretto. In the early 16th century
15

the area around Milan became the theatre of conflict between the French
and Spanish monarchies. The Spanish prevailed, and were to dominate the
city for almost two centuries (1535-1713). These were hard times, times of
great social inequality, of plague (1576 and 1630) and the domination of the
Borromeo family. The first member of this family, St. Carlo, made Mi-
lan a stronghold of the Catholic Counter-Reformation; the second, Federico,
opened its fi rst public library, the Ambrosiana, and the picture gallery of
the same name. In 1713 control of Milan passed from the Spanish to the
Austrians. Under Empress Maria Theresa of Austria (1740-1780) and her
son Joseph II (1780-1790) the city began to thrive again in every way, from
the economy to the arts. The Accademia di Brera was founded, and the
Teatro alla Scala, the Palazzo and Villa Reale and many neoclassical palaces
were built. On 15 May 1796 Napoleon came into the city at the head of
the French army. One year later Milan became the capital of the Cisalpine
Republic, and then, in 1805, of the Kingdom of Italy: Napoleon Bonaparte
was crowned in the Duomo. With the return of the Austrians (1814) the
unification of Italy, known as the Risorgimento, began in Milan. In 1848
the city rose against the Austro Hungarians, winning the revolt after fi ve
days of battle. But not until 1859 did Milan join the Savoy dominions, and
in 1861 it became a part of the Kingdom of Italy, soon becoming its eco-
nomic capital. The new wealth soon drastically altered the city’s historic
centre, where banks and insurance companies set up their headquarters and
elegant new districts were built (often with little regard for the city’s past
history). The city’s many industries attracted labourers, and a new working
class arose, represented at first by the Partito Operaio or Workers’ Party
(1882) and then by the Partito Socialista Italiano, the Italian Socialist Party
(1892). By the end of the century the political climate was incandescent,
and the tension led to the 1898 repression of a popular uprising by the army
under general Bava Beccaris, who shot cannon fire into crowds protesting
against the increase in the price of bread, killing 80 people and injuring 450.
In the years following the First World War, the city of Milan saw more times
of great social tension and economic hardship. It was here that Mussolini
founded the Fascist Party in 1919: the regime made a great mark on the city,
changing its face forever with the (controversial) covering over of the canals
(Navigli) and the construction of a number of public works (Palazzo di Gius-
tizia, Palazzo dell’Arte, Fiera campionaria). During the Second World War
Milan was heavily bombarded by the Allies, and the city was in the front
lines of the fi ght against fascism following 1943, becoming the seat of the
16

Figure 11: Biscione is an other symbol of Milan
Partisans’ Northern Italian Command, earning the city a Gold Medal of the
Resistance. When the confl ict was over, the capital of Lombardy became the
engine driving reconstruction of the country and the leader in an economic
boom which saw the city grow and transform with the arrival of thousands
of immigrants. From 1967 on, workers’ and students’ protests and then the
strategy of tension led to further changes in the city’s character. The Banca
dell’Agricoltura massacre in Piazza Fontana (12 December 1969) ushered in
a time of violent political struggle and terrorist attacks which did not end
until the early ’80s. The rest is recent history, in which the city of Milan is at
the centre of an irreversible process of urban development resulting from al-
most total deindustrialisation. Largescale projects such as City Life, Portello
and Cascina Merlata are changing the look of the land. With Expo Milano
2015 the city will undergo further architectural and urban change starting
with the huge complex that will be built beside the new Milan Trade Fair.
A process of renewal which is not only urban, but social and cultural as well.
9.2 The center
The first place anyone who lives in Milan will take a first-time visitor is of
course Piazza del Duomo, the geographical and historical centre of Milan.
The existing piazza is the result of a series of changes and expansions over
the centuries; at one time it was very small, surrounded by medieval houses
and palaces. The cathedral must have been a very impressive sight as one
emerged from a narrow alleyway. Between 1865 and 1873 a large churchyard
was created, surrounded by palaces with arcades, changing the Duomo’s
emotional impact. The piazza contains the Duomo, the Palazzo Reale, the
Arengario, the arcades and the Galleria; in the centre is the equestrian mon-
ument to King Vittorio Emanuele. The Duomo, symbol of the city, is of
17

uncertain date. Its construction may have begun in 1386, as we may read on
a small stone at the beginning of the fi rst bay on the right in the church:
“El principio dil domo di Milano fu nel’anno 1386”. We can say for sure
that work on the facade began in the first half of the 16th century. The
“Fabbrica del Duomo” was an endless task: the last door was not completed
until 1965! The marble mass is of exceptional size, and is one of Europe’s
biggest Gothic cathedrals, measuring 158 m long, 93 m wide and 108.5 m
high at its highest spire. To the left of the cathedral is the 19th century
Galleria Vittorio Emanuele II linking Piazza del Duomo with Piazza della
Scala, where the two main buildings face one another: Palazzo Marino on
one side and Teatro alla Scala on the other, the world’s best-known opera
theatre. The left arcade covers the entrance to the Museo Teatrale alla Scala.
We continue our tour on the street running along the side of the theatre, via
Verdi, to via Brera. Here we turn to the left into via del Carmine to a small
square containing the church of Santa Maria del Carmine, the parish church
for English-speaking immigrants, where mass is celebrated every week in En-
glish and in Tagalog, the most important language of the Philippines. It has
a complicated and curious history: originally built in the 15th century, it has
been repeatedly rebuilt and restored, and the Spanish ordered its bell tower
lowered in 1664. We continue along via Brera to the impressive 17th-century
Palazzo di Brera, home to the Pinacoteca, the Accademia di Belle Arti and
the Biblioteca Nazionale Braidense. This is the heart of the Brera district,
with its artists, poets and crowded bars. The Baroque Palazzo di Brera has
a solemn facade, a noteworthy portal - framed by the columns supporting
the balcony a beautiful courtyard and a majestic grand staircase (Scalone
d’Onore) leading to the famous Pinacoteca. At the corner of via Fatebene-
fratelli and via Pontaccio, we turn right into via San Marco, home of the
church and convent where Mozart stayed. This is where the “Tombon” of
San Marco opened up, a little lake marking the end point of the Naviglio
or canal, a port where goods were unloaded off barges. The church of San
Marco dates back to the 13th century and still has its original portal, bell
tower and a number of statues. The interior has been redone in Baroque
style.
9.3 The Great Churches
1 DUOMO. Piazza del Duomo. The symbol of the Lombard capital;
dedicated to Santa Maria Nascente (St. Mary Nascent). Construction
18

started under Gian Galeazzo Visconti, most likely 1386, and its origins
are legendary: the story is that the devil appeared to the lord of Milan
one night, offering to save his life if he would build a huge church in
which Satan’s image appears repeatedly. And the 96 Satanic gargoyles
confirm the story. . . Construction continued until the 19th century,
and in fact the people of Milan still speak of tasks that “take as long
as the construction of the Duomo”. The impressive interior reveals the
cathedral’s vertical Gothic spirit. It contains numerous works of art:
the tomb of Gian Giacomo Medici by Leone Leoni (1563); a wooden
choir (1572-1620); a Holy Nail from the Cross of Jesus preserved in
a tabernacle inside a crucifix above the choir; a number of 15th and
16th century stained glass windows; the Candelabro Trivulzio, a bronze
work largely of Gothic manufacture, of the German school; a Sundial;
the Scurolo of San Carlo by Richini (1606) with an urn containing the
body of Carlo Borromeo.
2 SANTA MARIA DELLE GRAZIE. Piazza Santa Maria delle Grazie
2. A splendid example of Renaissance architecture, best known for
Leonardo da Vinci’s Last Supper, the Cenacolo di Leonardo, with an
imposing Renaissance tribune added in 1492. In the oldest part of
the church (in the Gothic style) are frescoes by Gaudenzio Ferrari and
Marco d’Oggiono, as well as a monument to Ludovico il Moro. The
15th century “Madonna delle Grazie” in the left chapel of the tribune
was much venerated during the plagues of the 16th and 17th century.
In the chapel on the right was Titian’s “Crowning with thorns”, which
the French took to Paris in the late 18th century, now in the Louvre.
A door on the left leads to a little cloister attributed to Bramante.
3 BASILICA DI SANT’AMBROGIO. Piazza Sant’Ambrogio 15. Bishop
Ambrose founded the basilica in 379 as a “basilica Martyrum” on the
tombs of Saints Gervasius and Protasius and was himself buried here
in 397. Its current Romanesque appearance is the result of thorough
changes and reconstructions between the 9th and 12th centuries as well
as modern restoration work. Before the basilica is the solemn foyer of
Ansperto, concealing the facade from passersby on the street. Inside the
church are a 10th century ciborium above the gold altar, a masterpiece
of the Carolingian goldsmiths’ art, and the crypt. The apse is decorated
with a big 6th to 8th century mosaic.
20

Figure 13: Santa Maria delle Grazie
Figure 14: Duomo
4 SANT’EUSTORGIO. Piazza Sant’Eustorgio.
5 SAN SIMPLICIANO. Piazza San Simpliciano 7.
6 SAN LORENZO MAGGIORE. Corso di Porta Ticinese 39. Preceeded
by an Imperial Roman colonnade, the basilica is a truly striking sight.
Its essential features are those of a late 17th century church, but as
it was built incorporating a paleochristian building, it is considered
the most important surviving testimony of Roman and paleochris-
tian Milan. In its central interior, it is worth visiting the chapel of
Sant’Aquilino with its 4th century mosaics.
21

Figure 15: San Lorenzo Maggiore
10 Museums
1 Museo della Scienza e della Tecnologia. First opened to the public
in 1953 with the Leonardo da Vinci exhibition, whom the museum
was named after and inspired by, the Museo Nazionale della Scienza
e della Tecnologia (National Science and Technology Museum) is the
largest museum of science and technology in Italy and one of the most
important in the world.
The aim of the museum is to educate and engage new audiences about
scientiﬁc phenomena in a practical way and it successfully manages
this through the use of interactive workshops that can be enjoyed by
everyone.
Housing the largest collection in the world of car models made from
drawings by Leonardo da Vinci it also includes reconstructions of his
famous ﬂying machine and many of his original drawings can also be
viewed.
Collections are organised by the following departments: Materials,
Transportation, Energy, Communication, Leonardo Arts & Science,
New Frontiers and Science for Children.
There is even a real submarine that you can visit (reservations to be
22

made at the front desk – separate ticket is required) plus a number
of old steam trains to climb aboard, aeroplanes and even a full-scale
reconstruction of the ballroom and bridge of an ocean liner.
The main museum building with its beautiful cloisters dates back to the
early 16th century when it served as a monastery for Olivetan monks.
2 Pinacoteca di Brera. The Pinacoteca di Brera (Brera Art Gallery)
houses one of the main art collections of Renaissance art in Italy with
over 500 works dating from the 14th- 20th century. Opened to the pub-
lic in 1809, it is situated in a beautiful 17th century building alongside
the Accademia di Belli Arti (Academy of Fine Arts) in the Palazzo di
Brera.
Amongst the collection are masterpieces by Piero della Francesca, Raphael,
Mantegna, Bellini, Caravaggio, Tintoretto and Veronese. There is a
small section on modern art which includes paintings by Modigliani,
De Chirico and Carrà.
Situated in the heart of Brera, a charming and slightly bohemian neigh-
bourhood known by some as the “the milanese Montmartre”. Brera has
a unique character which really comes alive at night thanks to its cosy
restaurants, lively bars, eclectic antique shops, colourful street markets,
artists and fortune tellers.
3 Museo del Novecento. Opened in 2010, the Museum of the 20th century
is located right in the heart of Milan near the famous Duomo. Resid-
ing within the Palazzo dell’Arengario, it houses a dedicated exhibition
displaying Milan’s superb collection of 20th century art.
The museum follows the timeline from the beginning of the century
up until today and is a real gem for those fascinated by this period.
On view are paintings by Picasso, Modigliani Mondrian, Kandinsky,
Boccioni, Carrà, Soffici, de Chirico, Sironi, Martini, Morandi, Fontana,
Manzoni and Kounellis to name a few.
The Palazzo dell’Arengario was transformed into the Museo del Nove-
cento creating a sleek contemporary designed museum which magically
blends with the historical surroundings in which it sits.
Within the vertical space of the tower, there is a system for ascending
the structure by means of a spiral ramp leading from the underground
23

level to the panoramic terrace where one can enjoy unique views of
Piazza Duomo and its stunning cathedral. A suspended walkway con-
nects the Arengario directly to the second floor of the Palazzo Reale
and this discrete and minimalistic structure offers an attractive means
of discovering the historical buildings that surround the museum.
4 Palazzo Reale. The Palazzo Reale in Milan, a former royal palace
with its large halls, refined furnishings and sweeping staircase, is today
an important exhibition venue and cultural centre. With a space of
7,000 square metres, it regularly displays modern and contemporary
art works including many famous collections from around the world in
collaboration with renowned museums and cultural institutions.
5 Leonardo Da Vinci’s Last Supper. Leonardo da Vinci’s The Last Sup-
per (in Italian Il Cenacolo) requires very little introduction since it is
one of the most famous works of art in the world, made even more
famous by Dan Brown’s novel The Da Vinci Code.
The mural painting is located in the refectory of the convent of Santa
Maria delle Grazie, which is adjacent to the church of Santa Maria della
Grazie, together listed as a UNESCO World Heritage Site. While the
church can be visited free of charge and without prior booking, visiting
The Last Supper requires some preparation on beforehand.
Since access to The Last Supper is strictly regulated, and only one
group of 25 people can visit the refectory every 15 minutes, pre-booking
your ticket well in advance is a must. There are many companies and
websites offering tickets. The official website with the lowest prices is
Vivaticket.
6 Triennale di Milano. The Triennale di Milano is a centre for contem-
porary art, architecture and design and has a reputation for being at
the forefront on all of these disciplines. Rather than being a museum
in the classical sense – one with a fixed collection – it is a space with
continuously changing exhibitions.
In recent years the Triennale has displayed retrospective exhibitions
on major artists like Keith Haring and Roy Lichtenstein and designer
brands like Giorgio Armani and Louis Vuitton.
The building which houses the Triennale is located at the edge of the
Parco Sempione and was built in 1933 by Giovanni Muzio. Its purpose
24

Figure 16: Palazzo Reale
was to host the international exhibition on decorative arts, industrial
arts and modern architecture, held every 3 years in Milan.
7 Museo Teatrale alla Scala. The Museo Teatrale alla Scala (Scala The-
atre Museum) is located inside the famous Teatro alla Scala opera
house, one of the leading opera and ballet theatres in the world. The
museum covers Italian theatrical history in general, as well as the his-
tory of the opera house itself.
The collection features objects such as costumes, set designs, musical
instruments (including a piano once belonging to Liszt) and paintings
of actors and musicians. The Biblioteca Livia Simoni, the museum’s
library, contains over 140,000 works on opera and ballet, including li-
brettos, magazines and the correspondence of musicians, actors and
dancers.
If there are no rehearsals or performances ongoing, then the inside of
the Teatro alla Scala can be admired from the boxes.
11 EXPO 2015
The World Exposition has only been held in Italy once before, back in 1906,
and even then the city chosen was Milan. At that time, the theme was trans-
port, celebrated by the inauguration of the Milan-Paris railway line. It’s
been more than a hundred years, but the World Exhibition is soon to return
to Italy, once again in the city of Milan. Milan will be hosting the next
Expo from May 1st to October 31st, 2015. This extraordinary event brings
25

together peoples worldwide on an issue of global importance. The theme of
Expo Milano 2015 - Feeding the Planet. Energy for Life - will offer visitors a
veritable trip around the world, through the history, cultures and innovations
of the 130 and more participating countries. Expo Milano 2015 will attract
over 20 million visitors from across the globe. The exhibition site, covering
an area of 1 million square meters next to the Milan Trade Fair, will offer
Expo Milano 2015 a uniquely fascinating route through 60 halls and themed
areas dedicated to cultural and food traditions from the four corners of the
world, and to economic, scientifi c and social issues connected with the pro-
duction and consumption of food. The site will feature spaces for meetings
and entertainment, canals and ponds, botanical gardens, educational areas
for children, and themed interactive and multi-sensory activities. The site’s
structure draws its inspiration from the Roman castra, or fortifi cation, based
on two perpendicular intersecting axes, the Cardo and the Decumanus, each
overlooked by the exhibition halls. Piazza Italia stands at their intersection,
symbolically representing the crossroads between our country and the rest
of the globe. Expo Milano 2015 sets out as a global laboratory in which to
imagine and build together a new and better world for the whole of mankind;
a unique and unrepeatable opportunity to participate in the creation of prac-
tical solutions to nourish our planet healthily, appropriately, suffi ciently and
sustainably. For other informations see http://www.expo2015.org/en.
12 Universities
1 Università degli studi di Milano, Via Festa del Perdono 7, 20122 Milano,
www.unimi.it;
2 Il Politecnico, Piazza Leonardo da Vinci 32, 20133 Milano, www.polimi.it;
3 La Bocconi, Via Sarfatti 25, 20136 Milano, www.unibocconi.it;
4 Lo Iulm, Libera Università di Lingue e Comunicazione, Via Carlo Bo ,
20143 Milano, www.iulm.it;
5 La Bicocca, Piazza della scienza 1, 20126 Milano, www.unimib.it;
6 Il San Raffaele, Via Olgettina 58, 20132 Milano, www.unisr.it;
26

Figure 17: Partecipants EXPO 2015
27

7 La Liuc, Università Carlo Cattaneo, Via Matteotti 22, 21053 Castel-
lanza (VA), www.liuc.it;
8 La Cattolica, Università Cattolica del Sacro Cuore, Largo Gemelli 1,
20123 Milano, www.unicattolica.it.
13 Milano Bicoccca University
The University of Milano-Bicocca was established on June 10, 1998, to serve
students from Northern Italy and relieve some of the pressure on the over-
crowded University of Milan. Groups of professors and researchers chose to
come and participate in the enterprise. They were driven by their enthusi-
asm for the new, and by the chance to broaden academic horizons without
having their work undermined by traditional methods of education. From
the start, this very fertile climate became a unique training ground, which
offered something new even in the most traditional disciplines.
The University stands in an area on the northern edge of Milan, which
was occupied by the Pirelli industrial complex until the late 1980s. This
area is now the location of the biggest urban renewal project carried out in
Milan since the end of the Second World War. The world-renowned architect,
Vittorio Gregotti has transformed the ex-industrial area and its warehouses
into a new district, which includes our Athenaeum, research laboratories and
student residence halls; Hangar Bicocca, the contemporary art museum; the
Italian National Research Council (CNR), multinational company offices and
the new headquarters of the Pirelli Group.
The name Bicocca derives from the historic Villa Bicocca degli Arcimboldi
(located at no. 202, Viale Sarca), a mid-15th century rural residence of the
Arcimboldi family, which now belongs to a financial holding company. In the
heart of the Bicocca neighborhood, University buildings are characterized by
red walls and white window shutters: the main complex facing the squares
Piazza dell’Ateneo Nuovo and Piazza della Scienza was developed from two
pre-existing Pirelli warehouses.
In this cityscape the University of Milano—Bicocca arose and hundreds of
lecturers have contributed their talents and brought international networks
and research groups. This synergy makes the University a laboratory where
tradition and modernity are combined to ensure an innovative future.
28

Figure 18: Before
Figure 19: After
13.1 The logo
The University thanks Professor Pasquale Tucci, Professor of the History
of Physics for the University logo. Prof. Tucci’s studies were presented to
Marcello Fontanesi, then President of the Mathematics, Physics and Natural
Science Faculty before being nominated President of the ”Comitato Ordi-
natore” (Founding Committee). The symbol is meant to evoke the spirit of
change in continuity whilst, at the same time, being simple and innovative
in comparison to academic symbols used in the past.
The search for a symbol to combine the concepts of ”knowledge” and
”Milan” led inevitably to Leonardo da Vinci, the Renaissance man, par ex-
cellance, who lived and worked in Milan, and who represents the synthesis of
science, art and technology. From the ”De Divina Proportione”, a study of
the geometry of forms, written in 1498 with the mathematician Luca Pacioli,
the octahedron was chosen to represent the multi-disciplines of the Bicocca.
It beautifully symbolizes the eight Faculties of the Bicocca.
The da Vinci drawing was smoothed of its intermediate lines and lightly
modiﬁed in order to enhance the aspect of geometrical creation.
29

Figure 20: Logo
13.2 The Library
The library is a unified structure housed in three different buildings on cam-
pus:
Central Library: Building U6
Piazza dell’Ateneo Nuovo 1, IT-20126 Milano
Tel. +39.02.6448.6258 or +39.02.6448.6252
E mail: bibcen@unimib.it
Science Library: Building U2
Piazza della Scienza 3, IT-20126 Milano
Tel. +39.02.6448.2101
E mail: bibsci@unimib.it
Medical Library: Building U8
Via Cadore 48, IT-20052 Monza
Tel. +39.02.6448.8011
E mail: bibmed@unimib.it
Online Catalog (OPAC): All Bicocca students can access the library on-
line at: http://opac.biblio.unimib.it/. Whether online or at any of the three
buildings, students can obtain all library resources necessary for their stud-
ies and research in their field as well as for any other faculty in the university.
English Website: http://www.biblio.unimib.it/go/Home/Home—English
30

Figure 21: Campus map (1)
13.3 How to move around the Campus
Car Sharing
The University, in collaboration with the Guidami car sharing service, has
reserved one car and parking space for use by students and staff. The car is
available near Building U5 on Viale dell’Innovazione for students and staff
who have bought a subsidized yearly car-sharing subscription.
Bicycles
Along with the City of Milan, the Bicocca has made 70 community bicycles
available for staff. The bicycles are distributed throughout campus outside
of most buildings.
13.4 Navetta service
Inside the Campus, Figure 21, 22, there is a Navetta at the following times,
see 23, 24, 25
31

Figure 22: Campus map (2)
14 Parks in Milan
These public gardens were ﬁrst established between 1857 and 1862 and were
designed by Giuseppe Balzaretto as a green town district. This district,
situated in the central zone of the city, rests between Porta Venezia, Corso
Venezia, Via Palestro and Via Manin. It is a typical, botanically rich English
garden. Parco Sempione in Milan, one of the most important park in Milan.
Parco Sempione
Was designed by Emilio Alemagna and rests between the Castello Sforzesco
and Piazza Sempione with the Arch of Peace. It contains the Napoleonic
Arena, the Aquarium, the Tower, the Art Theater, which is called Triennale
and the city library. This beautiful park has a little somethign for every-
one. The grounds, speckled with ponds and romantic bridges, contains play
grounds for kids, a relaxing place on the grass for young people and multiple
outdoor areas and museums in which to take a stroll – come enjoy!
32

Figure 23: From Monday to Wednesday
33

Figure 24: From Thursday to Friday
Figure 25: From Saturday to Sunday
34

Figure 26: Parco Sempione
Parco Forlanini
The entrance is at Via Corelli No. 124, which starts in Via Argonne and
Viale Forlanini and goes to the Idroscalo. It’s a large park of 235 hectares
remains the biggest green space in Milan. You’ll ﬁnd quite a few ponds a
rolling green hills.
Giardino della Villa Comunale
This garden, situated in Via Palestro 16, is a little English garden with
a romantic interpretation of nature and classical elements.
Gardino Guastalla
Named after the street it rests on, this park began as an aristocratic gar-
den and boasts a calming ﬁsh pond in its center.
Parco Lambro
This large park is situated in Via Feltre, and contains a large number of
natural elements.
Navigli
35

Figure 27: Navigli
Naviglio area with Naviglio Grande and Naviglio Pavese rests between
the streets of Viale Gabriele D’Annunzio and Viale Goriaza. This part of the
city contains the Darsena Basin, which is where all the channels and rivers
of Milan meet and where the Olona River, currently subterraneous, and the
Naviglio Grande merge. The Darsena was constructed by the Spanish Earl
of Fuentes in 1603 to enhance the transport of goods.
Naviglio Pavese
Is part of the Darsena Basin and merges together with Ticino after 33
km. It was built In the 13th century by Gian Galeazzo Visconti, but wasn’t
actually finished until 1819.
Naviglio Grande
Has its source in the river Ticino in Tornavento. The channel was impor-
tant for the transportation of the marble used to build the Duomo.
14.1 Parco Nord
A big metropolitan Park within the town of Milan and its hinterland, recov-
ering green areas which once were industrial or uncultivated lands. These
areas cover a surface of more than 350 hectares - on a total area of 620 ha -
and are rich in large woodlands, meadows, a hill, stretches of water, tree-lined
roads, and flowerbeds. The Park is maintained, cleaned, and supervised day
by day: a safe and beautiful Park (Figure 28), a modern design to meet the
needs of citizens. It is unique in Italy and similar to the best examples of
European urban parks (Munich, London, Paris, and Bonn). Given the main
peculiarity of Parco Nord as a result of a requalification work of degraded ar-
36

Figure 28: Parco Nord
eas, Teatrino del Parco must be highlighted as an interesting point accessible
by everyone. Finished in 1994 at the foot of Montagnetta, the Teatrino rep-
resents a good example of how to create a meeting place for citizens from an
abandoned industrial structure. Built by recovering the old concrete struc-
ture made of fourteen pillars which previously sustained a crane used for
loading and unloading the Breda’s blast furnace waste, the Teatrino (Fig-
ure 29) was elevated by creating an embankment on which a small concrete
stage and a parabolica section structure made of layered wood, to enhance
acoustics and address the sound towards the audience. The public is housed
in an open space covered by the lawn and delimited on its sides by concrete
pillars alternating with benches built by recycling old wooden railroad ties.
15 Language Schools
In Milan there are a lot of schools specialized in teaching the Italian Language
to foreign people. For example you can see
http://www.spaziolingua.it,
37

Figure 29: Teatrino
via Carducci 17 20123 Milano, phone 02.8909.6795. You can see also
http://www.britishcouncil.it,
in Via Manzoni, 38 20121 Milan, phone +3902772221. If you are PhD student
in general it is possible to find courses in our department. Finally you can
see this school:
http://www.ihmilano.com/,
remember that not all of the locals speak it fluently, especially the older
people, but with a little effort you can get to understand them and be un-
derstood.
16 Who lived in Milan
1) LEONARDO DA VINCI
Leonardo da Vinci worked at the Court of Sforza in Milan, and he lived
38

Figure 30: map of Parco Nord
39

in this city from 1482 to 1499, and from 1508 to 1513. He painted in
Milan “The Last Supper” in the refectory of Santa Maria delle Grazie,
“The portrait of Musician” and the beautiful fresco in the room “Sala
delle Asse”, and “The Virgin of the Rocks” (today located in Paris).
2) LADY WITH AN ERMINE
The famous Leonardo da Vinci’s painting depicting a “Lady with an
Ermine” (Figure 31), is the portrait of Cecilia Gallerani: she was the
Ludovico Sforza’s lover. Cecilia Gallerani during XV lived in a house
(that still exist) not far from the Castello Sforzesco.
3) ERNEST HEMINGWAY
During 1918 arrived in Milan Ernest Hemingway (Figure 32), when he
was only eighteen years old, he was sent to the front near Fossalta di
Piave, where he was wounded. The convalescence lasted three months,
which were spent in Milan in the street Via Armorari n.4. It was one
of the building that was used as an hospital, during the war. There
Ernest met the American nurse Agnes Von Kurowsky, and he wrote
about this love, in this novel “A Farewell to Arms”.
4) WOLFGANG AMADEUS MOZART
When Mozart (Figure 33) was 14 years old, he was guest in Milan:
he lived in the rectory located near the Basilica di San Marco (Brera
district). Mozart stayed several times in Milan: in 1771 and 1773. In
Milan he composed some symphonies.
5) ALBERT EINSTEIN
Albert Einstein (Figure 34), when he was young, ﬁrmly lived in Milan
(via Bigli) from 1894 to 1895, and irregularly until 1900. Einstein’s
father, Hermann, worked in Milan and Pavia, and he died in Milan,
where today lies in the Cimitero Monumentale (Palanti’s Mausoleum).
6) STENDHAL
The writer Henry Beyle, called Stendhal, lived in Milan in a building
located in Corso Venezia n.51, which was the seat of the Embassy of
France. Stendhal loved Milan so much, that he decided to write above
his grave in Paris the Italian inscription: “Arrigo Beyle, Milanese”.
He was forced to leave Milan due to the Austrian government. Stend-
hal during his stay in Milan fell in love with the noblewoman Matilde
Viscontini!
40

Figure 31: Lady with an ermine
7) GIUSEPPE VERDI
The celebrated and composers Giuseppe Verdi lived a few years in
Milan and he died in Milan. He used to stay at the hotel called Grand
Hotel de Milan (royal suite n.105), where he died in 1901; he lived there
for 27 years. Giuseppe Verdi is buried in “Casa di Riposo per Musicisti
Giuseppe Verdi”, a building built tank to his will, in order to house old
musicians in not easy circumstances.
8) ARTURO TOSCANINI
Famous orchestral director, who worked for La Scala Theatre. He lived
in Milan, before moving in USA, in an house located nearby Piazza
San Babila, that still exist.
9) ALESSANDRO MANZONI
The famous Italian writer Alessandro Manzoni (Figure 35), who wrote
“The Betrothed”, lived in Milan from 1814 to 1873, and was buried in
the Cimitero Monumentale. It still possible admire his beautiful house
located in Milan and that is only a few steps from Piazza della Scala.
17 Folklore in Milan
“OH MIA BELA MADUNINA”: TRADITIONAL MILANESE FOLK SONG
There is a folk-song, that Milanese people know very well; this famous
song is dedicated to the gold statue depicting the Virgin Mary, located on
41

Figure 32: Ernest Hemingway
Figure 33: Mozart
Figure 34: Einstein
Figure 35: Manzoni
42

the highest spire of the Duomo of Milan! People of Milan call this won-
derful statue the “Little Madonna” or “Madonnina”; in fact the song is
entitled “Oh mia bela Madunina”, folk-speech words that mean : “My beau-
tiful Madonna”. This symphony was composed in 1935 by Giovanni D’Anzi;
These are some verses of the song (dialectal song), and their translation:
“Oh mia bela Madunina, che te brillet de luntan, tuta d’ora e picinina, ti te
dominet Milan, sota a ti se viv la vita, se sta mai cui man in man”
“Oh my beautiful Madonnina, who gleam from afar, All made of gold and
weeny, you overlook Milan, Below you we live our lives, and we never
twiddle our thumbs”
THE “OH BEJ, OH BEJ” FAIR
The “Oh bej, Oh bej” it is a typical fair, which takes place in Milan,
during the St Ambrose’s Day, in December. During this festivity there are
hundreds of stalls: bookstalls, craftsmen, roast chestnut vendors, sweetmeat
sellers... Today this traditional fair is located nearby the Castello Sforzesco
(Sforza Castle, Piazza Castello). The very strange name “Oh bej, Oh bej!”
is a dialectal expression that means “How beautiful, how beautiful!”; In fact
this expression recalls the Milanese children’s exclamations when they re-
ceived beautiful presents from the Pope IV, in the year 1510!
THE PROCESSION OF THE THREE MAGI
Every year during the Epiphany, on the 6th January, there is a spec-
tacular procession in Milan, it starts from the Piazza Duomo and arrives
to Sant’Eustorgio Church which contains the Three Magi’s relics! Three
people parade disguised as the Three Magi, but there are also the band
and other people with nice costumes. The Three Magi reach the Chiesa di
Sant’Eustorgio a Milano, where they bring their presents to the living crib.
THE CEREMONY OF THE “NIVOLA”
Inside the Cathedral of Milan, on the vault there is a tabernacle which
contain the relics of a Holy Nail, of Jesus Christ’s cross. Every year, in
September, on the occasion of the Feast of the Exaltation of the Cross, the
43

archbishop goes up (42 metres above the Duomo floor!) thanks to a special
“lift”: a boat-shaped lift (that dates back to the XVIII century) painted
and decorated whit angels and clouds, and that is called in dialect “n`ıvola”.
When the Archibishop reaches the ceiling of the Duomo, he takes the Holy
Nail and brings it down, using the “nivola”. Then all the faithfuls can admire
the Holy Nail.
THE “SENIGALLIA” FAIR
The “Fiera di Senigallia” is an open-air market, held every Saturday
nearby the Navigli district (Porta Genova area). In this market you can find
second-hand things, articles of clothings, old curiosities, crafts. This fair is
called “Senigallia”, because Milanese people compared this market with a
fair that took place in the city of Senigallia, in the Marche region. Once,
this fair was located nearby the Dock of Milan, and the boats waited for it
impatiently, because during the fair they mustn’t pay any duties!
ANTIQUES MARKET OF BRERA
It is a traditional market of antique-trade and articles of collection. This
“Mercatino dell’Antiquariato” of Brera” takes place in Milan (every third
Sunday of the month) through the streets: Via Formentini, Via Madonnina,
Via Fiori Chiari.
THE CARNIVAL OF MILAN
The Carnival of Milan is longer than the rest of Italy; in fact in all the
regions it finishes on Tuesday, but in Milan it lasts until Saturday. The
Carnival of Milan is called “Ambrosiano”, due to St Ambrose. The legend
tells that this Saint and Patron of the city, asked to the faithfuls (when he
was leaving for a pilgrimage) to wait for his return before initiating the Car-
nival festivities. Typical Milanese Carnival masks are: Meneghino and Cecca.
44

18 Apps
Now we present 10 Milan Travel Apps for the Smartphone
(http://www.top10travelapps.com/search/milan)
1) Milan City Travel Guide - GuidePal;
2) Milan Map and Walks;
3) Milan Travel Guide and Offline City Map;
4) Milan Offline Map Travel Guide;
5) Milan & More: A Marvelous Travel Guide;
6) Milan Map Offline;
7) Milan Shopping Guide;
8) Milan Travel Guide with Offline City Street and Metro Maps;
9) iMetro Milan;
45

10) Milan - your travel guide with oﬄine maps from tripwolf (guide for
sights, restaurants and hotels).
19 Emergency Telephone Numbers
Emergency services: the numbers to call for Fire, Police and Ambulance...
These national emergency free call numbers can be reached from pay phones,
without the use of a phone card or money.
1 Police (Carabineri) = 112;
2 General Emergency (Soccorso pubblico di emergenza) = 113;
3 Fire brigade (Vigili del fuoco) = 115;
4 Forest Fire (Incendio boschivo) = 1515;
5 Car Breakdown Assistance (Socorso Stradali) = 116;
6 Ambulance/Medical Emergencies (Emergenza sanitaria) = 118;
7 Pan-European Emergencies = 112.
The number 112 can be dialled to reach emergency services - medical,
ﬁre and police - from anywhere in Europe. The operator connects the caller
with the required emergency service. This Pan-European emergency number
112 can be called from any telephone (landline, pay phone or mobile cellular
46

phone). Calls are free. It can be used for any life-threatening situation,
including:
1 Serious medical problems (accident, unconscious person, severe injuries,
chest pain, seizure);
2 Any type of fire (house, car);
3 Life-threatening situations (crimes);
4 Information on the 112 number from the European Commission web-
site.
Other useful numbers:
1 Child abuse helpline = Tel: 19696;
2 Womens abuse prevention = Tel: 800 001 122;
3 Directory Enquiries (Informazioni elenco abbonati) = Tel: 12;
4 International Operator (English speaking)(Informazione internazionali)
= Tel: 170;
5 Free call numbers (Numeri Verdi) prefix = prefix 147 or 800.
Acknowledgments
Thank you to all person that help me to write and correct these notes.
References
[A] ATM, website: http://www.atm.it/it/Pagine/default.aspx.
[C] Comune di Milano “Milano: guide to the city”, Published by Iniziative
Speciali De Agostini Libri S.p.A., Maggio 2014.
[G] Giulia Federico, website: http://www.tour-guide-milan.it/Index.htm.
[Pa] Parco Nord Milano, http://www.parconord.milano.it/.
[Po] Politecnico di Milano “Guide for International students”.
[Y] Youth Moving Srl “Milan International Guide”, Editors: Alessandro
Epis, Giorgio Grande.
47

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