SMAC-2015-AlanArthur (Compact)
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The document announces the Service Management 2015 conference to be held August 20-21, 2015 at the Sofitel Wentworth Sydney hotel. The conference will feature speaker Alan Arthur discussing how to transform customers from critics to advocates by focusing on team culture and journeying from the beginning to the destination. Additional resources and contact details for the speaker are provided.
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SMAC-2015-AlanArthur (Compact)
- 1. Service Management 2015Service Management 2015 #SMConfAU Customers. Critics to Advocates Alan Arthur THURSDAY 20 - FRIDAY 21 AUGUST 2015 | SOFITEL WENTWORTH SYDNEY
- 2. Service Management 2015Service Management 2015 #SMConfAU The Journey
- 3. Service Management 2015Service Management 2015 #SMConfAU Thebeginning
- 4. Service Management 2015Service Management 2015 #SMConfAU Thedestination
- 5. Service Management 2015Service Management 2015 #SMConfAU Team Culture
- 6. Service Management 2015Service Management 2015 #SMConfAU
- 7. Service Management 2015Service Management 2015 #SMConfAU
- 8. Service Management 2015Service Management 2015 #SMConfAU
- 9. Service Management 2015Service Management 2015 #SMConfAU
- 10. Service Management 2015Service Management 2015 #SMConfAU
- 11. Service Management 2015Service Management 2015 #SMConfAU
- 12. Service Management 2015Service Management 2015 #SMConfAU
- 13. Service Management 2015Service Management 2015 #SMConfAU
- 14. Service Management 2015Service Management 2015 #SMConfAU
- 15. Service Management 2015Service Management 2015 #SMConfAU
- 16. Service Management 2015Service Management 2015 #SMConfAU Resources www.gmwater.com.au
- 17. Service Management 2015Service Management 2015 #SMConfAU AlanArthur CIO,Goulburn-MurrayWater– alan@alanarthur.com @alanarthur CONTACT DETAILS
Editor's Notes
- The ICT Open Day