The document summarizes the results of focus groups and surveys conducted with health and human service providers. It found that providers primarily access information through other organizations' websites, Google searches, and their 211 website. The biggest barriers providers face are lack of resources to meet clients' needs, lack of real-time information, and not having enough time. Providers said tools that would be most helpful are topic-specific online information sheets, an online tool to create customizable info sheets, a database that allows real-time updates, and a small printed resource directory.
Saachi Neki has extensive experience in information technology and cyber security through her education at the University of Cincinnati and work experience at Johnson & Johnson. She is expected to graduate from UC in August 2018 with a Bachelor of Science in Information Technology with a focus on cyber security and a 4.0 GPA Master of Business Administration. Her relevant coursework includes networking, programming, system administration, database management, computer forensics, and network security. Through two internships at Johnson & Johnson, she conducted research on product documentation, developed a medical device penetration testing methodology, and created databases and documentation for projects. She is involved in several student organizations at UC focused on information technology, leadership, and community service.
"Finding the right balance between human effort and automation for metadata c...Jenn Riley
Riley, Jenn. "Finding the right balance between human effort and automation for metadata creation." Metadata Enhancement and OAI Workshop (MEOW), Robert W. Woodruff Library, Emory University, July 24-25, 2006.
The document summarizes notes from a conference session on connecting career networks in the new world of work. Attendees committed to several actions to further the work of the Crossroads Career Network including utilizing technology and assessment tools, training volunteers, and enhancing spiritual support elements. Implementing many of these commitments would require additional resources like more volunteers, technical support, and time.
Rick Hendrick's Hendrick Motorsports team had a successful 2010 season, with Jimmie Johnson winning his 5th consecutive Sprint Cup championship. However, the rest of the Hendrick team struggled, with Jeff Gordon and Dale Earnhardt Jr. having disappointing seasons. As a result, Hendrick shook up the crews for 2011, pairing Gordon with Alan Gustafson, Earnhardt with Steve Letarte, and keeping Jimmie Johnson with Chad Knaus. Hendrick hopes these changes will improve the performance of the entire Hendrick team.
211info is a service that connects people in Oregon and Southwest Washington with community resources and services. It provides a free, anonymous helpline that is available in over 150 languages. Callers can get information and referrals on issues like food, shelter, utilities assistance, legal aid, and other services. Last year over 260,000 people accessed 211info's phone and online services. It aims to make navigating human services easier and allow organizations to focus on their goals.
Saachi Neki has extensive experience in information technology and cyber security through her education at the University of Cincinnati and work experience at Johnson & Johnson. She is expected to graduate from UC in August 2018 with a Bachelor of Science in Information Technology with a focus on cyber security and a 4.0 GPA Master of Business Administration. Her relevant coursework includes networking, programming, system administration, database management, computer forensics, and network security. Through two internships at Johnson & Johnson, she conducted research on product documentation, developed a medical device penetration testing methodology, and created databases and documentation for projects. She is involved in several student organizations at UC focused on information technology, leadership, and community service.
"Finding the right balance between human effort and automation for metadata c...Jenn Riley
Riley, Jenn. "Finding the right balance between human effort and automation for metadata creation." Metadata Enhancement and OAI Workshop (MEOW), Robert W. Woodruff Library, Emory University, July 24-25, 2006.
The document summarizes notes from a conference session on connecting career networks in the new world of work. Attendees committed to several actions to further the work of the Crossroads Career Network including utilizing technology and assessment tools, training volunteers, and enhancing spiritual support elements. Implementing many of these commitments would require additional resources like more volunteers, technical support, and time.
Rick Hendrick's Hendrick Motorsports team had a successful 2010 season, with Jimmie Johnson winning his 5th consecutive Sprint Cup championship. However, the rest of the Hendrick team struggled, with Jeff Gordon and Dale Earnhardt Jr. having disappointing seasons. As a result, Hendrick shook up the crews for 2011, pairing Gordon with Alan Gustafson, Earnhardt with Steve Letarte, and keeping Jimmie Johnson with Chad Knaus. Hendrick hopes these changes will improve the performance of the entire Hendrick team.
211info is a service that connects people in Oregon and Southwest Washington with community resources and services. It provides a free, anonymous helpline that is available in over 150 languages. Callers can get information and referrals on issues like food, shelter, utilities assistance, legal aid, and other services. Last year over 260,000 people accessed 211info's phone and online services. It aims to make navigating human services easier and allow organizations to focus on their goals.
What Does an Influencer Really Look Like? How to Measure Online Influence tha...Social Media Today
The nature of social media is that it's driven by the behavior of consumers, whose decisions are in turn influenced by other people online. The real question is how do you leverage these influencers? Brought to you by Social Media Today and Wildfire
VuFind @ Illinois #4 Usability Testing and ResultsJenny Emanuel
Usability testing and surveys of VuFind at the University of Illinois found that:
1) While users liked aspects like the visual interface and finding books easier, they also had some issues with facets being confusing and search results not always clear.
2) A majority found VuFind much more user-friendly than the previous catalog, and would use it frequently for book searches over other options.
3) Testing revealed needed improvements like keyword searching, better labeling of availability, and customizing search result displays.
The document summarizes the results of a web survey conducted by a public library district. It finds that over half of patrons visit the library website weekly, most often from home, and that the majority have never used the site on a mobile device. The primary uses of the site are for account management and searching the catalog. Based on the findings, the document recommends rebuilding the site as a portal to library resources rather than a separate catalog, improving the account experience, search functionality, and reader advisory offerings.
The 2012 State of Social Media and Web Analytics in Higher EdKarine Joly
This presentation gives a good quantitative and qualitative overview of how institutions have adopted analytics to inform their marketing decisions. By sharing the main results of the 3rd yearly survey on the State of Web and Social Media in Higher Ed, trends, emblematic success stories and useful resources, Karine Joly will also help you become a web and social media analytics evangelist at your institution.
Federated Search: The Good, The Bad And The Uglydorishelfer
Presented at the SLA 2007 Annual Conference in Denver, CO to the Science and Technology Division (Sci-Tech) on a program entitled: "Federated Searching: The Good, The Bad and the Ugly." Based on an article in Searcher and with additional contributions from Kathy Dabbour and Lynn Lampert on user and librarian assessment of Federated Searching.
The power of the modern Web, which is frequently called the Social Web or Web 2.0, is frequently traced to the power of users as contributors of various kinds of contents through Wikis, blogs, and resource sharing sites. However, the community power impacts not only the production of Web content, but also the access to all kinds of Web content. A number of research groups worldwide explore what we call social information access techniques that help users get to the right information using “collective wisdom” distilled from actions of those who worked with this information earlier.
Social information access can be formally defined as a stream of research that explores methods for organizing users' past interaction with an information system (known as explicit and implicit feedback), in order to provide better access to information to the future users of the system. It covers a range of rather different systems and technologies from social navigation to collaborative filtering. An important feature of all social information access systems is self-organization. Social information access systems are able to work with little or no involvement of human indexers, organizers, or other kinds of experts. They are truly powered by a community of users. Due to this feature, social information access technologies are frequently considered as an alternative to the traditional (content-oriented) technologies. The goal of this tutorial is to provide an overview of the emerging social information access research stream and to provide some practical guidelines for building social information access systems.
Bibliographic Management Practices & Scientific Literature UsageIan Palmer
This presentation contains key research findings from an independently commissioned research study on bibliographic management practices and scientific literature usage. Reprints Desk presented these findings at the 2011 Pharma-Bio-Med & BioSciences Conference in Venice, Italy.
This document provides an introduction to social media. It discusses how social media can be used for professional purposes like job searching and networking. It defines social media and outlines some key statistics on its use. The bulk of the document discusses specific social media tools like LinkedIn, Facebook, Twitter, blogs and wikis and how they can be used to build professional connections, research companies and find job opportunities. It emphasizes using social media to showcase one's professional strengths and maintain a positive online presence.
March 2008 presentation from a BEA Systems webinar about expertise location. Pathways lets users tag content and people, as well as bookmark internal content and external websites. It applies an algorithm to give ratings to users and information in the system.
Use academic research_by_public_sector_ cherney_gl_conf_2013GreyLitStrategies
Dr Adrian Cherney from the University of Queensland presented some recent findings from an ARC Linkage project investigating the utilisation of social science research in policy development at the Where is the evidence conference 2013 in Melbourne, 11 November 2013.
More information on this project which has many aspects to it is available at http://www.issr.uq.edu.au/ebp-home
The document summarizes findings from a Pew Research Center survey about search engine use in 2012. Some key findings include:
- While most users are satisfied with search engine results quality, many are concerned about personal information collection during searches and feel targeted ads and personalized results invade their privacy.
- Google remains the dominant search engine, used by 83% of respondents compared to 6% for Yahoo.
- Overall views of search engine performance are positive, though many users are unaware of how to limit personal data collection from websites.
This document summarizes a technology assessment session for girl geeks on building skills. It discusses that learning technology is best done socially or with guidance. Various photos show participants collaborating and assessing skills. Stories from women's organizations in Kenya, Rwanda, and Akilah Institute discuss using social media, websites, and Skype for their work. The session focused on networking tools for internal collaboration and external relationship building, including private Facebook groups, Google groups, conference calls, shared online libraries, and hands-on practice with wikis.
Three surveys were conducted of CORE library users, technologies, and staff skills. The user survey found high satisfaction rates and that desktop computers were the most used service. The technology survey found that most libraries used integrated library systems like TLC and Polaris and were satisfied with their systems. It also found that PC management software was commonly used to manage public computers. The staff skills survey found that 45% of staff may need training, particularly in data analysis, troubleshooting, and maintaining websites. It recommended establishing a training task force, developing training plans, dedicating a portion of budgets to training, and leveraging various training opportunities.
The c-suite gets the need for speed in sharing data across the company. An Economist Intelligence Unit report shows there are many cultural and structural factors standing in their way. Check out the study, "The power of fast data"
This document discusses online forums as a marketing channel. It notes that forums provide targeted discussions where consumers seek product information. Advertisers can engage forum audiences through sponsored posts within forum discussions. The document introduces PostRelease, a service that allows advertisers to automatically identify relevant forum discussions and insert branded posts containing useful information for forum members. PostRelease provides a way for advertisers to participate at scale while following forums' participation guidelines.
examines findings from a recent survey and asks whether in the two years since the launch of SharePoint 2010, how have document collaboration users expectations evolved as the platform’s use has become more prolific?
Collaboration has become a buzz word, but what is the reality of document collaboration in the workplace?
This presentation is based upon findings from survey conducted amongst SharePoint users to understand:
- As growth in the tablet market increases, have mobile trends had an impact on the way in which key business documents are authored and reviewed?
- How well placed is SharePoint to deliver against these key drivers?
- What are the collaborative features of current tools and how do they meet requirements?
- Where is the mismatch between demand and supply?
To download the whitepaper, please visit http://www.pleasetech.com/download_whitepaper_sharepoint_2013_research_results.aspx
This webinar discussed user experience studies that OCLC conducted on its WorldCat Local and WorldCat.org catalogs. It presented findings on what end users and librarians want from online catalogs. End users expressed a desire for search relevance, links to full text, and summaries/abstracts in search results. Librarians wanted accurate metadata and an emphasis on serving user needs. Usability testing on WorldCat Local provided insights into search, results pages, and item details. The webinar encouraged libraries to align cataloging practices with user priorities like access information and evaluative content.
The document discusses web scale discovery tools and their relationship to information literacy. It provides context on the social, economic, technological, and political factors driving adoption of these tools. It then examines perceptions of libraries and describes various commercial and open source discovery services. Desired features of discovery services and early experiences with them are outlined. However, the document notes tensions between a resource-based view of libraries versus an information literacy view. It poses four questions for debate around how well discovery tools support student development of information literacy skills and the need to augment these tools to better deliver on libraries' information literacy mission.
The document discusses web scale discovery tools and their relationship to information literacy. It provides context on the social, economic, technological, and political factors driving adoption of these tools. It then examines perceptions of libraries and describes various commercial and open source discovery services. Desired features of discovery services are outlined. Early reports suggest discovery tools have increased usage of licensed resources but students struggle to interpret results. This raises implications for information literacy support. Challenges around balancing convenience with developing research skills are debated. The document concludes by posing four questions around how discovery tools can support information literacy goals.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
What Does an Influencer Really Look Like? How to Measure Online Influence tha...Social Media Today
The nature of social media is that it's driven by the behavior of consumers, whose decisions are in turn influenced by other people online. The real question is how do you leverage these influencers? Brought to you by Social Media Today and Wildfire
VuFind @ Illinois #4 Usability Testing and ResultsJenny Emanuel
Usability testing and surveys of VuFind at the University of Illinois found that:
1) While users liked aspects like the visual interface and finding books easier, they also had some issues with facets being confusing and search results not always clear.
2) A majority found VuFind much more user-friendly than the previous catalog, and would use it frequently for book searches over other options.
3) Testing revealed needed improvements like keyword searching, better labeling of availability, and customizing search result displays.
The document summarizes the results of a web survey conducted by a public library district. It finds that over half of patrons visit the library website weekly, most often from home, and that the majority have never used the site on a mobile device. The primary uses of the site are for account management and searching the catalog. Based on the findings, the document recommends rebuilding the site as a portal to library resources rather than a separate catalog, improving the account experience, search functionality, and reader advisory offerings.
The 2012 State of Social Media and Web Analytics in Higher EdKarine Joly
This presentation gives a good quantitative and qualitative overview of how institutions have adopted analytics to inform their marketing decisions. By sharing the main results of the 3rd yearly survey on the State of Web and Social Media in Higher Ed, trends, emblematic success stories and useful resources, Karine Joly will also help you become a web and social media analytics evangelist at your institution.
Federated Search: The Good, The Bad And The Uglydorishelfer
Presented at the SLA 2007 Annual Conference in Denver, CO to the Science and Technology Division (Sci-Tech) on a program entitled: "Federated Searching: The Good, The Bad and the Ugly." Based on an article in Searcher and with additional contributions from Kathy Dabbour and Lynn Lampert on user and librarian assessment of Federated Searching.
The power of the modern Web, which is frequently called the Social Web or Web 2.0, is frequently traced to the power of users as contributors of various kinds of contents through Wikis, blogs, and resource sharing sites. However, the community power impacts not only the production of Web content, but also the access to all kinds of Web content. A number of research groups worldwide explore what we call social information access techniques that help users get to the right information using “collective wisdom” distilled from actions of those who worked with this information earlier.
Social information access can be formally defined as a stream of research that explores methods for organizing users' past interaction with an information system (known as explicit and implicit feedback), in order to provide better access to information to the future users of the system. It covers a range of rather different systems and technologies from social navigation to collaborative filtering. An important feature of all social information access systems is self-organization. Social information access systems are able to work with little or no involvement of human indexers, organizers, or other kinds of experts. They are truly powered by a community of users. Due to this feature, social information access technologies are frequently considered as an alternative to the traditional (content-oriented) technologies. The goal of this tutorial is to provide an overview of the emerging social information access research stream and to provide some practical guidelines for building social information access systems.
Bibliographic Management Practices & Scientific Literature UsageIan Palmer
This presentation contains key research findings from an independently commissioned research study on bibliographic management practices and scientific literature usage. Reprints Desk presented these findings at the 2011 Pharma-Bio-Med & BioSciences Conference in Venice, Italy.
This document provides an introduction to social media. It discusses how social media can be used for professional purposes like job searching and networking. It defines social media and outlines some key statistics on its use. The bulk of the document discusses specific social media tools like LinkedIn, Facebook, Twitter, blogs and wikis and how they can be used to build professional connections, research companies and find job opportunities. It emphasizes using social media to showcase one's professional strengths and maintain a positive online presence.
March 2008 presentation from a BEA Systems webinar about expertise location. Pathways lets users tag content and people, as well as bookmark internal content and external websites. It applies an algorithm to give ratings to users and information in the system.
Use academic research_by_public_sector_ cherney_gl_conf_2013GreyLitStrategies
Dr Adrian Cherney from the University of Queensland presented some recent findings from an ARC Linkage project investigating the utilisation of social science research in policy development at the Where is the evidence conference 2013 in Melbourne, 11 November 2013.
More information on this project which has many aspects to it is available at http://www.issr.uq.edu.au/ebp-home
The document summarizes findings from a Pew Research Center survey about search engine use in 2012. Some key findings include:
- While most users are satisfied with search engine results quality, many are concerned about personal information collection during searches and feel targeted ads and personalized results invade their privacy.
- Google remains the dominant search engine, used by 83% of respondents compared to 6% for Yahoo.
- Overall views of search engine performance are positive, though many users are unaware of how to limit personal data collection from websites.
This document summarizes a technology assessment session for girl geeks on building skills. It discusses that learning technology is best done socially or with guidance. Various photos show participants collaborating and assessing skills. Stories from women's organizations in Kenya, Rwanda, and Akilah Institute discuss using social media, websites, and Skype for their work. The session focused on networking tools for internal collaboration and external relationship building, including private Facebook groups, Google groups, conference calls, shared online libraries, and hands-on practice with wikis.
Three surveys were conducted of CORE library users, technologies, and staff skills. The user survey found high satisfaction rates and that desktop computers were the most used service. The technology survey found that most libraries used integrated library systems like TLC and Polaris and were satisfied with their systems. It also found that PC management software was commonly used to manage public computers. The staff skills survey found that 45% of staff may need training, particularly in data analysis, troubleshooting, and maintaining websites. It recommended establishing a training task force, developing training plans, dedicating a portion of budgets to training, and leveraging various training opportunities.
The c-suite gets the need for speed in sharing data across the company. An Economist Intelligence Unit report shows there are many cultural and structural factors standing in their way. Check out the study, "The power of fast data"
This document discusses online forums as a marketing channel. It notes that forums provide targeted discussions where consumers seek product information. Advertisers can engage forum audiences through sponsored posts within forum discussions. The document introduces PostRelease, a service that allows advertisers to automatically identify relevant forum discussions and insert branded posts containing useful information for forum members. PostRelease provides a way for advertisers to participate at scale while following forums' participation guidelines.
examines findings from a recent survey and asks whether in the two years since the launch of SharePoint 2010, how have document collaboration users expectations evolved as the platform’s use has become more prolific?
Collaboration has become a buzz word, but what is the reality of document collaboration in the workplace?
This presentation is based upon findings from survey conducted amongst SharePoint users to understand:
- As growth in the tablet market increases, have mobile trends had an impact on the way in which key business documents are authored and reviewed?
- How well placed is SharePoint to deliver against these key drivers?
- What are the collaborative features of current tools and how do they meet requirements?
- Where is the mismatch between demand and supply?
To download the whitepaper, please visit http://www.pleasetech.com/download_whitepaper_sharepoint_2013_research_results.aspx
This webinar discussed user experience studies that OCLC conducted on its WorldCat Local and WorldCat.org catalogs. It presented findings on what end users and librarians want from online catalogs. End users expressed a desire for search relevance, links to full text, and summaries/abstracts in search results. Librarians wanted accurate metadata and an emphasis on serving user needs. Usability testing on WorldCat Local provided insights into search, results pages, and item details. The webinar encouraged libraries to align cataloging practices with user priorities like access information and evaluative content.
The document discusses web scale discovery tools and their relationship to information literacy. It provides context on the social, economic, technological, and political factors driving adoption of these tools. It then examines perceptions of libraries and describes various commercial and open source discovery services. Desired features of discovery services and early experiences with them are outlined. However, the document notes tensions between a resource-based view of libraries versus an information literacy view. It poses four questions for debate around how well discovery tools support student development of information literacy skills and the need to augment these tools to better deliver on libraries' information literacy mission.
The document discusses web scale discovery tools and their relationship to information literacy. It provides context on the social, economic, technological, and political factors driving adoption of these tools. It then examines perceptions of libraries and describes various commercial and open source discovery services. Desired features of discovery services are outlined. Early reports suggest discovery tools have increased usage of licensed resources but students struggle to interpret results. This raises implications for information literacy support. Challenges around balancing convenience with developing research skills are debated. The document concludes by posing four questions around how discovery tools can support information literacy goals.
Similar to Health and Human Service Provider Study Results (19)
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
AI-Powered Food Delivery Transforming App Development in Saudi Arabia.pdfTechgropse Pvt.Ltd.
In this blog post, we'll delve into the intersection of AI and app development in Saudi Arabia, focusing on the food delivery sector. We'll explore how AI is revolutionizing the way Saudi consumers order food, how restaurants manage their operations, and how delivery partners navigate the bustling streets of cities like Riyadh, Jeddah, and Dammam. Through real-world case studies, we'll showcase how leading Saudi food delivery apps are leveraging AI to redefine convenience, personalization, and efficiency.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
CAKE: Sharing Slices of Confidential Data on BlockchainClaudio Di Ciccio
Presented at the CAiSE 2024 Forum, Intelligent Information Systems, June 6th, Limassol, Cyprus.
Synopsis: Cooperative information systems typically involve various entities in a collaborative process within a distributed environment. Blockchain technology offers a mechanism for automating such processes, even when only partial trust exists among participants. The data stored on the blockchain is replicated across all nodes in the network, ensuring accessibility to all participants. While this aspect facilitates traceability, integrity, and persistence, it poses challenges for adopting public blockchains in enterprise settings due to confidentiality issues. In this paper, we present a software tool named Control Access via Key Encryption (CAKE), designed to ensure data confidentiality in scenarios involving public blockchains. After outlining its core components and functionalities, we showcase the application of CAKE in the context of a real-world cyber-security project within the logistics domain.
Paper: https://doi.org/10.1007/978-3-031-61000-4_16
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
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- The top challenges for privacy leaders, practitioners, and organizations in 2024
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My slides at Nordic Testing Days 6.6.2024
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This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
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Removing Uninteresting Bytes in Software FuzzingAftab Hussain
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- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
6. Focus Groups Survey
• August 2011 • September 2011
• 18 participants • 193 respondents
7. How do staff access
information?
Networking and information
sharing
In-house databases and
resource binders
Google searches and other
organizations’ websites
Web-based resource guides
Printed resource guides
8. Cell phone applications 1%
Social networking sites 8%
Issue-specific websites 16%
Other organizations’ websites 41%
211 website 44%
Google searches 56%
http://www.flickr.com/photos/johanl/
9. Electronic Tools vs. Other
Tools
Networks and relationships with staff at
81%
other agencies
Suggestions from colleagues 61%
Google searches 56%
Printed information sheets and brochures
45%
from other agencies
211 website 44%
Other organizations’ websites 41%
11. What barriers do staff
face?
Lack of resources to meet
clients’ needs
Lack of real-time information
Not enough time
Issue silos
I&R tools are hard to use and
not always accurate
13. Tools rated as very useful
One-page topic-specific information
80%
sheets available online and printable
Online tool that allows users to create
62%
customizable, printable info sheets
Database that allows providers to update
59%
information directly in real time
Small, printed resource directory 58%
Online translation tools 51%
14. Other recommendations
Real-time Greater Relationship- Improve web
information systems building search
on service alignment engines and
availability interfaces
Liesl Wendt:In August and September, health and human service organizations in Oregon and SW Washington were invited to participate in focus groups and an online survey designed to gather information about how front-line staff access resources and services to meet their clients’ needs. The project was sponsored by a broad spectrum of nonprofit and government agencies including:211info, The Coalition of Community Health Clinics,The Portland Housing Bureau, Multnomah County’s Department of County Human Services, Cash Oregon, NPower Northwest, The Portland Office of Emergency Management, Street Roots, and The United Way of the Columbia-Willamette.We had been in conversations with several like-minded organizations recognizing that communication is changing rapidly and we wanted to be responsive to how people were needing information. We don’t have an unlimited budget so how and what investments should we make? We have long recognized ourselves as part of a much broader social service system. How can we leverage each other’s efforts in a much smarter way headed into increased need and diminishing resources? Is there a better way to manage information and provide it to the people who need it? That’s the question we were asking at the same time as many other organizations. So…we thought let’s go talk to front line workers…how are they getting information now and how do they want to get information.Knowing we wanted to do more than just talk to the people who are happy to talk to us, we hired Kris Smock to help us reach a broader group. We wanted to hear the good, bad and new ideas. We also wanted to talk to two other groups ourselves. One group was comprised of youth (thanks to the outreach skills of my two teenage children) and one was a dynamic group of community leaders that explored some big picture ideas. Matt Kinshella from 211info, will brief you quickly on those efforts before Kris examines the official study. Then, at the end, we will have an open Q&A to discuss anything you’d like. But first I wanted to tell you a story that will help frame our conversation.
Liesl Wendt:Iwant to tell you about a caller to 211info last week….For the sake of telling a story, I’ll name her Mary.Mary called looking for help with rent assistance. She had been given a piece of paper titled Community Resources and saw 211’s number. She is 7 months pregnant and had been a manager at a convenience store but since she couldn’t work as many hours as she used to, she was making less income. She couldn’t make rent in October and had until the end of month to figure it out. Her dad was going to help her but his situation changed and he couldn’t any longer so she needed help to the tune of $500. Mary reached out to the tools she was aware of:FriendsPaper and A phone call
Liesl Wendt:For her zip code, the only referral with available resources the day she called was St. V’s and they typically only help with $100.In order to help stretch her resources she was also referred back to her DHS worker to have them recalculate SNAP benefits based on new income info. We also provided:Energy assistance referralReferral to a few food box agencies.Throughout the call, she kept repeating, I’ve never done this before and asked for clarity on how to proceed. Mary’s story is a very typical one for 211 and probably many community agencies.When the call ended, I first felt great appreciation for the patience of our call takers! And, I was overwhelmed by Mary’s plight. I wondered if she would be able to make all the contacts and get connected to the variety of services that may, operative word, may be able to help her. As Kris and Matt unfold their findings keep Mary in your mind. The duel sense of appreciation and apprehension I felt after hearing about Mary’s plight mirrors and overall sentiment felt by our study participants. Please welcome Matt Kinshella.
Matt Kinshella:We went in to this focus group of 9 teenagers with the goal of finding how they might access services, or encourage a friend to do so if they needed help. How would they do it now and how did they imagine the future would look like. I expected, after some degree of reticence, they would be talking about facebook, Tumblr and post secrets as ways to engage youth. But in fact the group varied widely on the tools. Some thought live chat would be weird. Others figured calling would be convenient. Others didn’t even mention electronic tools.No what came out was much simpler. No matter what tool it is, they have to trust the people behind it.In a way this anchor of trust made a lot of sense. Since most of these kids can remember there has been a new website or device every week. Those things come and go. Where as adults often get caught up in the newest shinny thing (whether they are scared or it or whether they worship it) “newness” is expected.
Matt Kinshella:Last week, 211info hosted an “Innovation Luncheon” where we invited friends and partners to help us cook up new ideas. We were joined by our pals at Street Roots, an economist at ECONorthwest, our partners at the Oregon Department of Human Services and about a dozen others. What emerged wasn’t an idea about the next new tool, but rather an old fashioned notion with a digital twistDuring our lunch discussion, it became clear that we need a community solution.The bulk of our social service system is designed to help when informal networks, such as family and friends, are tapped out. But what happens when that system itself is tapped out? When the unavoidable bill finally comes due, when the unexpected life event hits, when unemployment runs out, when an addiction gets out of control, people need a new place to turn.Technology can be that bridge to form new human connections based on shared experiences and generosity. One of our lunch participants talked about social media as a “gathering place” much like the local market or town square.We can use social media, and agencies like 211info, as a unified way to connect people to information in the manner many have come to expect in the digital marketplace. (Think Yelp, Trip Advisor and Groupon). We can create channels where it’s easier to share experiences and facilitate peer problem solving. We tap into neighborly willingness to help and forge new relationships.One of the most insightful comments came from Ash Shepherd, a tech consultant from NPowerNorthwest when he pointed out that some of the coolest innovations are happening with relatively old technology – like texting. Echoing the sentiment of the youth focus group, the tools where not the focus of the conversation, but rather how do we build a sense of interconnectedness and community that encourages us to relate better to one another. You’ll here from Kris about some suggestion service providers had for adding tools to make things happen more efficiently. However, yet again, the tools weren’t the focus, but rather a deeper yearingat the root of a lot of the issues. I’ll let Kris Smock and Liesl elaborate more.
Kris SmockThe study consisted of four focus groups held during a two-week period in August, with 18 participants.This was followed by an online survey in September, with 193 respondents.The focus group participants and survey respondents included case workers, outreach workers, receptionists, information and referral specialists, health clinic staff, and managers from a wide range of organizations. Their input provides valuable insights into how staff access information, the barriers they face, and the tools and systems changes that would enable them to more effectively address their clients’ diverse needs.
Kris Smock:The first question we asked respondents is how they access information about available resources to meet their clients’ needs. The most common responses included:Networking and information-sharing with colleagues within their agency and with staff from other agencies;Databases and resource binders developed in-house or compiled from other organizations’ printed information sheets and brochures; Google searches and searches of other organizations’ websites;Web-based resource guides such as 211’s website, Resources Galore, and the Coalition of Community Health Clinics website; andPrinted resource guides such as the Rose City Resource Guide and 211’s resource book.
Kris Smock:One of the issues that we were particularly interested in learning more about was how staff use electronic tools to find information on resources to meet their clients’ needs, and whether new electronic tools would be useful to them. This table shows the percentage of survey respondents who said they use various types of electronic tools.What we discovered is that human services staff are not dinosaurs – many of them use the internet to access information. But relatively few of them use social networking sites or cell phone applications.56% use Google searches44% use 211’s website and 41% use other organizations’ websites16% use issue specific websites8% use social networking sites, and1% use cell phone applications
Kris Smock:This table shows how the most popular electronic tools from the last slide (shown in red) compare to more traditional tools (shown in purple)81% of respondents rely on networks and relationships with staff at other agencies, and 61% rely on suggestions from colleagues,vs. 56% who rely on Google searches45% use printed information sheets and brochures from other agencies, whereas 44% use 211’s website and 41% use other organizations’ websites
Kris Smock:Once staff have found information about resources or services to meet a client’s needs, it is often up to the client to follow up on the information in order to access the services. For this reason, even though many staff use electronic tools to find information, they also rely onprinted information that they can hand out to clients. This includes one-page information sheets, information printed from websites, and the Rose City Resource Guide. Many participants acknowledged the limitation of just providing clients with phone numbers and information and expecting them to follow up. Some staff try to do as much as they can to assist the clients in making the connections, but most staff said they don’t have enough time to provide the level of support that clients may need, and they don’t always have the knowledge or relationships with the other service providers that would enable them to provide the kinds of “warm” referrals that are most useful.
Kris Smock:We asked respondents what barriers they face in getting information and connecting clients to resources.The most common barriers were:Lack of resources and services to meet clients’ needs. It’s hard to connect clients to resources when those resources don’t exist or are stretched so thin that clients are unable to access them.Lack of real-time information on resource availability: It is difficult (and sometimes impossible) to get up-to-date, real-time information on what resources are actually available on the specific day that the client is looking for them. The lack of real-time information means clients can feel like they’re getting the run around, and may be sent to agencies that can’t ultimately help them, leading to frustration among clients and agency staff.Many respondents said they don’t have enough time to provide clients with the level of one-on-one attention and follow up that they need. Organizations often operate in issue silos, which can make it hard for staff to have adequate knowledge about other service areas or relationships with staff across issue areas.Online information and referral tools are often hard to use, with search engines that are not intuitive or user friendly; and They are not always accurate, with out-dated or incomplete information, leading many staff to no longer trust the information that they get from those tools.
Kris Smock:So what strategies and tools would help staff to overcome these barriers and strengthen their efforts to connect clients to resources?We asked focus group respondents to brainstorm potential strategies, and we also asked for their feedback on a starting point list of potential ideas that we put together. Then we took the most popular ideas from the focus groups and posed them to the survey respondents, asking them to rate the ideas as very useful, somewhat useful, neutral, or not useful
KRISThe most popular ideas – those rated as very useful by the majority of respondents -- were:One-page, topic-specific information sheets about local health and human services resources, available online and printable – 80% of respondents rated this as very usefulAn online tool that allows users to create customized, printable, easy-to-read information sheets about resources, highlighting just the information the user needs – 62% of respondents rated this as very usefulAn online health and human services database that allows service providers to edit and update their agencies’ service listings directly, in real time – 59% of respondents rated this as very usefulA small, printed resource directory updated quarterly or annually –58% of respondents rated this as very useful;Easy to use online translation tools that enable users to translate information and referral materials into multiple languages – 51% of respondents rated this as very useful.
Kris Smock:In addition to specific tools, respondents identified other changes that would support their efforts to connect clients to resources. The most common were:Real-time information on service availability that allows service providers to track on a daily basis whether and where a particular resource is available.Greater systems alignment: Create strategies to reduce issue silos and better connect complementary service systems in a more structured way. Relationship-building: Many respondents identified networks and relationships as the most essential tools for effectively connecting clients to resources. But many respondents also said they do not have time to go to additional networking meetings. We need to look for creative strategies that allow staff to connect with each other without further burdening their already stretched schedules.Improve web search engines and interfaces: Respondents expressed frustrations with the 211 website and other web-based information and referral tools, and they made a range of recommendations about how to make the interfaces and search engines more effective and user-friendly both for staff and for clients.I’m going to let Liesl provide closing remarks and there will be some time for a Q&A at the end.
Liesl Wendt:We heard ideas about more real time information, more detailed information and a better relationship with other Providers and complex system integration. These ideas are not new in and of themselves but what can't be captured in a data report is the emotion and urgency front line service providers felt. This isn't an esoteric need. This needs to happen now because more and more of our communities members are in crisis. And much like tools weren’t the first concern of the youth, or of community leaders, the tools weren’t the biggest take away from service providers.The big lesson we came away with, both in the words our participants spoke and in the frustration in their voices was that people feel disconnected with each other. They feel isolated and they feel overwhelmed. But they yearn to break down silos and combine efforts - not to make their own lives better but to bring aboutimprovements in the system. I've heard from more partners and funders then I can count that we need new thoughts. But without the mechanisms to combine new ideas and pilot new projects the people we all serve will suffer. My goal is that when we look back a year from now more of the people we interviewed will be able to point to concrete gains in our system and community interconnectedness. We will take heed and we will be changing some of our service delivery models:211info will take a leadership role in being this gathering place. This series of focus groups and other meetings you've heard about today are only the beginning. We will continue to host in person meetings with front line staff, community and organization leaders and clients. We are in the beginning stages of changing how we approach updating our resource information. We are changing from a back-end approach to a front-end approach and getting our resource team out in the field to build relationships with program managers with the goal of more real time information. We will sacrifice the quality of our least referred to agencies in doing so but we hear the need for more detailed and availability information from agencies that provide, rent and energy assistance, food, health care and early childhood services. We will be focusing on nimble, open source databases and web based software that can be quickly improved and integrated with other organizations. Already, we are exploring partnerships with several of our partners on this project to integrate backed operations to give clients a more seamless and insightful contact point with community services and health care. Ex. Coalition of Community Health Clinics This is a start but we will continue to seek opportunities for pilot projects and new ideas. Well be exploring setting up online spaces for people to gather innovativeideas, and we welcome anyone in this room or around the state to utilize our skills and drive to try out that idea you've always wondered about but never knew how to make a reality. Even if we can't directly help you, we welcome these conversation and we likely know others who you could partner with. So, we do have a wish list: 1) Onbehalf of the callers we hear from and the agencies that help them, we’d like to see more streamlined approaches to accessing services, more coordinated approaches to assisting people in need, more comprehensive programs, more clarity on availability and access procedures, more willingness to fund pilot projects and system linkages. 2) While funding is a huge challenge, we can do things differently with the resources we do have and we can be much willing to work together to highlight what does work and problem solve what doesn’t. Right now, someone like Mary is on her own to navigate a maze of services. 3) In the future, how can we provide a more straight forward path to her ability to stay a healthy community member? We’ve got some ideas but headed into the future, we’re ultimately hoping we can also offer a place to foster new solutions. If we keep in the mind the notion from Steve Johnson’s new book, Where Good Ideas Come From, that innovation happens not through one stroke of genius but rather many small ideas combining to spark brilliance, we can make significant impacts for the most vulnerable in our community. Bring on the ideas, big and small!