The document discusses the concept of appreciative advising, outlining its phases and strategies for helping students adjust to a second-choice major. Key phases include disarming students, discovering their strengths, dreaming big, designing goals, and delivering support. It emphasizes the importance of empathetic communication when delivering bad news and guides advisors on how to navigate these conversations effectively.

1. Silver medals Helping Students Adjust to a Second-Choice MajorPatrick Morton – Texas State University – Round Rock Higher Education CenterAshley Ransom – Texas State University – San Marcos

2. Outline:IntroductionAppreciative AdvisingDelivering the “Bad News”Helping Students Adjust to a Second-Choice MajorConclusionQuestions?

3. Appreciative Advising: An OverviewA series of steps or phases that “intentionally use positive, active, and attentive listening and questioning strategies to build trust and rapport with students.”Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing

4. Appreciative Advising PhasesDisarm – Put the student at ease by a warm welcome, a professional and comforting environment and giving your full attentionDiscover – An attempt to find the values and strengths of the student by using positive inquiry and open-ended questions, active listening and reinforcementBloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing

5. Appreciative Advising PhasesDream – Encourage the student to let go of everything else and simply wish, then connect the dream with the values and strengths of the Discover phaseDesign – Determine actionable goals and incremental steps needed to achieve what is put forth in the Dream phaseBloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing

6. Appreciative Advising PhasesDeliver – The follow-through of the Design phase, give the student positive support and encouragement as they move toward their goalsDon’t Settle – Encourage and help the student forward in the goals, a time to challenge the student to exceed their own expectations rather than simply meet themBloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing

7. ShareThink of a time when you may have used Appreciative Advising…

8. *Disarm you with a smile…The Disarm Phase should be used every time you interact with a student but it is crucial when delivering bad news.Advisor Tips:Greet them warmly with your full body facing the student2. Smile3. Good posture, but not rigid4. Remove distractionsBloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing*Smashing Pumpkins. (1993). Siamese Dream.

9. Advisor Tips continued4. Maintain eye contact5. Call student by name6. Use teamwork pronouns when possible – “we” “us”7. Small talk8. Treat the student as you would have your son or daughter or best friend treatedDisarm PhaseBloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing

10. Delivering Bad News Stick to the factsIf relevant use personal disclosure, it shows empathy and triumph over adversityFocus on their potential, be sure to discuss the courses where they did well

11. Let Them Grieve“If advisors quickly dismiss students’ voluntary or involuntary abandonment of their plans for the future and encourage students to move on, advisors trivialize the predicament most students confront. Perhaps in hindsight, most students will see their loss as “minor,” but for most it’s anything but as they confront it.” ~ Maura ReynoldsReynolds, M. M. (2004). Now What? Some thoughts on advising students in selective majors from a faculty member with no training as a counselor. Retrieved from NACADA Clearinghouse of Academic Advising Resources Web site: http://www.nacada.ksu.edu/Clearinghouse/AdvisingIssues/SelectiveMajors.htm

12. Recover with Discover For the current advisor: “I think we need to figure out a Plan B”For the new advisor: “I need to know what other majors are out there.”

13. Recover with DiscoverHow to utilize the Discover PhaseUse open-ended questions to discuss their passions and strengths: “What do you like to do?”Let them ramble and actively listen, feed it back to themBe non-judgmental and be authenticBloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing

14. Recover with Discover Disclose when appropriateAffirm/rephrase what they say: “I am impressed by…”Highlight initiative, praise proactive behavior Don’t be afraid of silenceEmphasis on their potentialBloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing

15. Discover Phase Activity Discussion: Tell me about a time where you feel you made a difference. Describe your most important accomplishment as an advisor.

16. Discover Phase Questions for the StudentDescribe three life events that have made you who you areSince coming to this institution, what is something you have accomplished that you are proud of?Who are the most important role models in your life? Why?What qualities in these people do you hope to emulate?Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing

17. From Discover to Dream

18. LISTENRemind the student to be open to possibilities; there is more than one way to achieve their dreamsLooking for connections to the values and strengths revealed in Discover PhaseDream Phase Tips for Advisors Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing

19. Dream ActivityThink about one of your wildest dreamsNarrow that down to a part you think would actually be achievableNow, what would you need to know/have in order to actually achieve this part of the dream?Name one step that you could do next week that would move you towards your own dream

20. Dream Phase Questions for StudentsTwenty years from now, you are on the cover of a magazine. What magazine is it?When you were in grade school, what did you say you wanted to be when you grew up? What about now?If salary, education and time were irrelevant, what would be your ideal job?Bloom, J.L., Hutson, B.L., & He, Y. (2008) The Appreciative Advising Revolution. Champaign, IL: Stipes Publishing

21. To Achieve the Dream…Your local Career Services Office

22. Information on how to declare the new major

23. www.rileyguide.comQuestions?