Oracle Online Training Materials – Usage Agreement
    Use of the information, documents and online training courses (collectively, “Materials”) found on this area of the Site constitutes
    agreement with the following terms and conditions (as well as those set forth in the Purpose and Disclaimer sections below):

    1. Oracle is pleased to allow its business partner (“Partner”) to download and copy the Materials found on this area of the Site. The
    Materials are proprietary information of Oracle. Partner or other third party at no time has any right to resell, redistribute or create
    derivative works from the Materials. The use of the Materials is restricted to the non-commercial, internal training of the Partner’s
    employees only. The Materials may not be used for training, promotion, or sales to customers or other partners or third parties.

    2. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective
    owners.

    3. Oracle disclaims any warranties or representations as to the accuracy or completeness of any Materials. Materials are provided "as
    is" without warranty of any kind, either express, implied or statutory, including without limitation the implied warranties of merchantability,
    satisfactory quality, fitness for a particular purpose, accuracy, timeliness and non-infringement of third-party rights. The information
    contained herein is subject to change without notice.

    4. Under no circumstances shall Oracle be liable for any loss, damage, liability or expense incurred or suffered which is claimed to have
    resulted from use of these Materials. As a condition of use of the Materials, Partner agrees to indemnify Oracle from and against any and
    all actions, claims, losses, damages, liabilities and expenses (including reasonable attorneys' fees) arising out of Partner’s use of the
    Materials.




1                       Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Proprietary and Confidential
Purpose:
    This document provides an overview of features and enhancements included in Siebel Release 8.1.1.8 and applicable updates. It is
    intended solely to help you assess the business benefits of upgrading your existing Oracle Products to this release, or implementing
    completely new Oracle developed products, and planning your I.T. Projects.


    Disclaimer:
    This document in any form, software or printed matter, contains proprietary information that is the exclusive property of Oracle. Your
    access to and use of this confidential material is subject to the terms and conditions of your Oracle Software License and Service
    Agreement or other applicable contract with Oracle, with which you agree to comply. This document and information contained herein
    may not be disclosed, copied, reproduced or distributed to anyone outside Oracle without Oracle’s prior written consent. This document
    is not part of your license agreement nor can it be incorporated into any contractual agreement with Oracle or its subsidiaries or
    affiliates.

    This document is intended to outline our general product direction. It is intended for informational purposes only and solely to assist you
    in planning for the implementation and upgrade of the product features described. Release information contained in this document is not
    a firm development plan. This is not a commitment to deliver any material, code, or functionality, and should not be relied upon in
    making purchasing decisions. The development, release, and timing of any features or functionality, and inclusion or not thereof in the
    commercially available version of the Software, if any, is subject to change at any time and is always at Oracle’s sole discretion. This
    document is not considered part of the applicable program documentation.

    Due to the nature of the product architecture, it may not be possible to safely include all features described in this document without
    risking significant destabilization of the code.




2                    Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Proprietary and Confidential
<Insert Picture Here>




Siebel Server Cloning

September 2012
Agnes Zhang, Oracle Siebel CRM Product Management
Siebel Server Deployment
                                                                                •Ease of
     Installation & Patching
                               Software/Patch                                   Installation &
1                              Deployment
                                                            Host A              Patching
                                                        -Software Binaries
     -Gateway                                           -Patch Binaries

                                                                                •Ease of
                                                        -Server Configuration
     -Siebel Server
     -SWSE                      3                           Host B
                                                                                Server
                                                        -Software Binaries
                                                                                Configuration
                                                        -Patch Binaries
                                                        -Server Configuration
2     Server Configuration
                                                                                •Ease of
                                                            Host C              Server
     -Gateway                                           -Software Binaries
                                                                                Provisioning
                                                        -Patch Binaries
     -Siebel Server
                                                        -Server Configuration
     -SWSE
                               Server Configuration
                               Deployment
                                                                                •Oracle EM
                                                       Target Environments      Integration

                          4     Oracle Enterprise Manager
Siebel Server Cloning

                         • Installation Cloning
                            • Siebel server cloning
                            • Enterprise cloning


                         • Patch Deployment
                            • Capture installation changes
                            • Apply changes to target environments


                         • Server Configuration Deployment
                            • Extract server configuration settings
                            • Migrate server configurations to target
                              environments

Siebel Server Cloning is available in 8.1.1.9+/8.2.2.2+ Innovation
Packs.
Business Benefits

• Reduce total cost of operations of Siebel installation
  and patching

• Improve Siebel server manageability through faster
  and reliable server provisioning
Siebel Server Cloning


                                   2           Test Environment



                       1

  Source Environment
                                      2
Step 1: create snapshot from source
                                          Production Environment
Step 2: apply snapshot to target
Prerequisites & Scope
• Prerequisites
  •   JRE 6 is required on both Source and Target machines.
  •   Source and Target directory structure must be same.
  •   Configure database client on the target machine prior to cloning
  •   Snapshot location must be accessible from Target machine.


• Scope
  • Includes Siebel Enterprise, Siebel Server and SWSE cloning
     • Siebel Database Configuration Utilities, Siebel EAI and Siebel
        Management Server are also included if your Siebel Server instance
        already has these modules installed. Re-configuration of MS is
        needed on the target instance.
  • Database & web server cloning is not included.
  • Manual Web Server cloning is needed on target machine before
    application URL can be brought up.
Access Server Cloning Utility
Access Server Cloning Utility
                                Source
                                Property Files:
                                used for
                                generating
                                snapshot

                                Target
                                Property Files:
                                used for
                                deploying
                                snapshots to
                                target
                                environment

                                Usage: served
                                as templates
                                only. User should
                                create their own
                                property files.
Property File - Clone

Mode
(clone)

Type (full,
delta)


Snapshot
Location

Delta Zip
Property File - Clone


Enterprise
& Server
Name



Export
Enterprise
Export
Siebel Server
Your Source Environment
Create Snapshot




On Unix: execute ./clone.sh <properties file>
Create Snapshot
Create Snapshot
Create Snapshot
Your Target Environment
Your Target Environment
Property File - Deploy


Mode
(Deploy)



Type (full,
delta)




Snapshot
Location
Property File - Deploy




Import
Enterprise

Import
Server
Create
Gateway
Deploy Snapshot to Target




 •Add –invPtrLoc to register Oracle home into product inventory on target instance
 •On Unix: execute ./clone.sh <properties file>
 •AIX only: add –jreLoc
Your Cloned Environment
Your Cloned Environment
Usage Scenarios

• Full Clone: Siebel Gateway, Enterprise, Siebel Server
  and SWSE Logical Profile is installed on the same
  host. Clone the full deck from source to target.

• Delta Clone: Gateway, Enterprise, Siebel Server and
  SWSE Logical Profile is installed on the same host.
  Clone incremental changes from source to target.

• Single Enterprise, multiple Siebel Servers
Usage Scenarios

• Clone a Siebel Server and point it to an existing Siebel Gateway
   • Set up an instance where you have configured Siebel Gateway and
     Enterprise (instance #3)
   • Clone Siebel Server from your Source instance
   • On Target/Staging machine, set create Gateway=N & Import
     Enterprise=N
   • On Target/Staging machine, set Target Gateway Server Host Name
     in property file and point it to instance #3
   • Import Siebel configuration. This will import Siebel configuration into
     instance #3.


• Siebel Gateway is never get cloned. We either create a new one
  on target or connect to an existing Siebel Gateway.
Known Limitations

• Cloning will only clone the software and server
  configuration. After cloning, users need to manually
  create application shortcuts on target instance.

• Database and Web Server clone is not included.

• Make sure the clone utility on Unix has full execute
  permissions

• Server configuration cloning cannot be executed
  separately
Siebel Server Cloning

Server Cloning
packaged separately

Templates provided
out-of-the-box
    Source: 4
    Target: 4

Supports end-to-end
cloning process
    Installation clone
    Server config clone

Server cloning supports
both full clone and delta
clone
Testing Coverage

            Platforms: all supported Windows &
             Unix platforms

            Languages: ENU & primary non-
             ENU languages

            Cloning Scenarios
              Enterprise Server only
              Enterprise Server + Siebel Server
              Siebel Server only
              Multiple Siebel Servers
              Siebel Web Server Extension only

Siebel server cloning

  • 1.
    Oracle Online TrainingMaterials – Usage Agreement Use of the information, documents and online training courses (collectively, “Materials”) found on this area of the Site constitutes agreement with the following terms and conditions (as well as those set forth in the Purpose and Disclaimer sections below): 1. Oracle is pleased to allow its business partner (“Partner”) to download and copy the Materials found on this area of the Site. The Materials are proprietary information of Oracle. Partner or other third party at no time has any right to resell, redistribute or create derivative works from the Materials. The use of the Materials is restricted to the non-commercial, internal training of the Partner’s employees only. The Materials may not be used for training, promotion, or sales to customers or other partners or third parties. 2. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. 3. Oracle disclaims any warranties or representations as to the accuracy or completeness of any Materials. Materials are provided "as is" without warranty of any kind, either express, implied or statutory, including without limitation the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, timeliness and non-infringement of third-party rights. The information contained herein is subject to change without notice. 4. Under no circumstances shall Oracle be liable for any loss, damage, liability or expense incurred or suffered which is claimed to have resulted from use of these Materials. As a condition of use of the Materials, Partner agrees to indemnify Oracle from and against any and all actions, claims, losses, damages, liabilities and expenses (including reasonable attorneys' fees) arising out of Partner’s use of the Materials. 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Proprietary and Confidential
  • 2.
    Purpose: This document provides an overview of features and enhancements included in Siebel Release 8.1.1.8 and applicable updates. It is intended solely to help you assess the business benefits of upgrading your existing Oracle Products to this release, or implementing completely new Oracle developed products, and planning your I.T. Projects. Disclaimer: This document in any form, software or printed matter, contains proprietary information that is the exclusive property of Oracle. Your access to and use of this confidential material is subject to the terms and conditions of your Oracle Software License and Service Agreement or other applicable contract with Oracle, with which you agree to comply. This document and information contained herein may not be disclosed, copied, reproduced or distributed to anyone outside Oracle without Oracle’s prior written consent. This document is not part of your license agreement nor can it be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. This document is intended to outline our general product direction. It is intended for informational purposes only and solely to assist you in planning for the implementation and upgrade of the product features described. Release information contained in this document is not a firm development plan. This is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality, and inclusion or not thereof in the commercially available version of the Software, if any, is subject to change at any time and is always at Oracle’s sole discretion. This document is not considered part of the applicable program documentation. Due to the nature of the product architecture, it may not be possible to safely include all features described in this document without risking significant destabilization of the code. 2 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Proprietary and Confidential
  • 3.
    <Insert Picture Here> SiebelServer Cloning September 2012 Agnes Zhang, Oracle Siebel CRM Product Management
  • 4.
    Siebel Server Deployment •Ease of Installation & Patching Software/Patch Installation & 1 Deployment Host A Patching -Software Binaries -Gateway -Patch Binaries •Ease of -Server Configuration -Siebel Server -SWSE 3 Host B Server -Software Binaries Configuration -Patch Binaries -Server Configuration 2 Server Configuration •Ease of Host C Server -Gateway -Software Binaries Provisioning -Patch Binaries -Siebel Server -Server Configuration -SWSE Server Configuration Deployment •Oracle EM Target Environments Integration 4 Oracle Enterprise Manager
  • 5.
    Siebel Server Cloning • Installation Cloning • Siebel server cloning • Enterprise cloning • Patch Deployment • Capture installation changes • Apply changes to target environments • Server Configuration Deployment • Extract server configuration settings • Migrate server configurations to target environments Siebel Server Cloning is available in 8.1.1.9+/8.2.2.2+ Innovation Packs.
  • 6.
    Business Benefits • Reducetotal cost of operations of Siebel installation and patching • Improve Siebel server manageability through faster and reliable server provisioning
  • 7.
    Siebel Server Cloning 2 Test Environment 1 Source Environment 2 Step 1: create snapshot from source Production Environment Step 2: apply snapshot to target
  • 8.
    Prerequisites & Scope •Prerequisites • JRE 6 is required on both Source and Target machines. • Source and Target directory structure must be same. • Configure database client on the target machine prior to cloning • Snapshot location must be accessible from Target machine. • Scope • Includes Siebel Enterprise, Siebel Server and SWSE cloning • Siebel Database Configuration Utilities, Siebel EAI and Siebel Management Server are also included if your Siebel Server instance already has these modules installed. Re-configuration of MS is needed on the target instance. • Database & web server cloning is not included. • Manual Web Server cloning is needed on target machine before application URL can be brought up.
  • 9.
  • 10.
    Access Server CloningUtility Source Property Files: used for generating snapshot Target Property Files: used for deploying snapshots to target environment Usage: served as templates only. User should create their own property files.
  • 11.
    Property File -Clone Mode (clone) Type (full, delta) Snapshot Location Delta Zip
  • 12.
    Property File -Clone Enterprise & Server Name Export Enterprise Export Siebel Server
  • 13.
  • 14.
    Create Snapshot On Unix:execute ./clone.sh <properties file>
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
    Property File -Deploy Mode (Deploy) Type (full, delta) Snapshot Location
  • 21.
    Property File -Deploy Import Enterprise Import Server Create Gateway
  • 22.
    Deploy Snapshot toTarget •Add –invPtrLoc to register Oracle home into product inventory on target instance •On Unix: execute ./clone.sh <properties file> •AIX only: add –jreLoc
  • 23.
  • 24.
  • 25.
    Usage Scenarios • FullClone: Siebel Gateway, Enterprise, Siebel Server and SWSE Logical Profile is installed on the same host. Clone the full deck from source to target. • Delta Clone: Gateway, Enterprise, Siebel Server and SWSE Logical Profile is installed on the same host. Clone incremental changes from source to target. • Single Enterprise, multiple Siebel Servers
  • 26.
    Usage Scenarios • Clonea Siebel Server and point it to an existing Siebel Gateway • Set up an instance where you have configured Siebel Gateway and Enterprise (instance #3) • Clone Siebel Server from your Source instance • On Target/Staging machine, set create Gateway=N & Import Enterprise=N • On Target/Staging machine, set Target Gateway Server Host Name in property file and point it to instance #3 • Import Siebel configuration. This will import Siebel configuration into instance #3. • Siebel Gateway is never get cloned. We either create a new one on target or connect to an existing Siebel Gateway.
  • 27.
    Known Limitations • Cloningwill only clone the software and server configuration. After cloning, users need to manually create application shortcuts on target instance. • Database and Web Server clone is not included. • Make sure the clone utility on Unix has full execute permissions • Server configuration cloning cannot be executed separately
  • 28.
    Siebel Server Cloning ServerCloning packaged separately Templates provided out-of-the-box Source: 4 Target: 4 Supports end-to-end cloning process Installation clone Server config clone Server cloning supports both full clone and delta clone
  • 29.
    Testing Coverage Platforms: all supported Windows & Unix platforms Languages: ENU & primary non- ENU languages Cloning Scenarios Enterprise Server only Enterprise Server + Siebel Server Siebel Server only Multiple Siebel Servers Siebel Web Server Extension only