The document describes Changesetter, a simulation tool for coaching leaders on managing organizational change. Changesetter uses case scenarios to simulate change projects, allowing players to take on the role of a manager leading employees through change. The goal is to get as many employees onboard with the change by making communication, management, and leadership choices. It also describes underlying change models and cases that can be simulated.

1. Showcase
ChangeSetter

2. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Change
2

3. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Change
3

4. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Changesetter set-up
• The simulation revolves around case scenarios, which are based on a
fictional organization’s change situation
• In the case the player has to take on the role and responsibility of the
manager and lead a team of employees through the change – make
sure they are on board with the change and don’t resist it
4

5. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Changesetter set-up
• Goal: to get as many employees on board the boat in the change
process as possible by making the most appropriate communication,
management and leadership choices
• The cases are available in both short and long versions, allowing to
simulate a change from 4 hours to several days
5

6. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Tools
6
• Floorboard
• Boat & People
• Model-mapping
• Coaching board
• Online
simulation
• Cases

7. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Tools
7
• Floorboard
• Boat & People
• Model-mapping
• Coaching board
• Online
simulation
• Cases

8. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Tools
8
• Floorboard
• Boat & People
• Model-mapping
• Coaching board
• Online
simulation
• Cases

9. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Tools
9
• Floorboard
• Boat & People
• Model-mapping
• Coaching board
• Online
simulation
• Cases

10. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Tools
10
• Floorboard
• Boat & People
• Model-mapping
• Coaching board
• Online
simulation
• Cases

11. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Underlying Models
1. John Kotter: 8 phases of change
2. Rick Maurer: the circle of change
3. Rick Maurer: 3 levels of resistance
4. Daniel Goleman: 6styles leadership
11

12. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
1. John Kotter: 8 phases of change
The two fundamental reasons behind most transformations are still
the need...
To increase revenues/profits or decrease costs
To become more effective or more efficient.
Or both.
- John Kotter
12

13. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
1. John Kotter: 8 phases of change
13
Create a Sense
of Urgency
Form a Guiding
Coalition
Create a Vision
Communicate
the Vision
Empower
others
Create Quick
Wins
Build on the
Change
Institutionalize
the Change

14. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
2. Rick Maurer: The circle of change
14
Random
incidents
Recognition
Initial actions
Implemen-
tation
Integration
Warning
Activity

15. ”I don’t get
it…!”
”I don’t like
you…!”
”I don’t like
it…!”
3. Rick Maurer: 3 levels of resistance

16. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
The coercive style
Demands immediate
compliance
The affiliative style
Creates harmony and
builds emotional
bonds
The authoritative style
Brings the vision alive
to people
The democratic style
Forges agreement
through involvement
The pacesetting style
Sets high standards
for performance
The coaching style
Develops people for
the future challenges
4. Daniel Goleman: 6styles leadership

17. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Interventions
• How to lead a change project?
• How to clearly define a change project?
• How to identify the phases in change?
• Who are the stakeholders?
• How to identify and tackle the
obstacles?
17

18. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Mapping to participants’ reality
• How is your project called?
• Where is your boat?
• What went well? What did not?
• What phase is comming now?
• Who are your stakeholders?
• What resistances do you deal with?
• What action points can we develop?
18

19. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Cases
• Merger (acquisition)
• Turn around (culturally and financially)
• Re-engineering organization (cross culturally)
• Team-organizing (self- governing)
• Efficiency improvement (cost cutting)
• Globalization (international expansion)
• Software implementation (CRM)
• Software implementation (ERP)
• LEAN-implementation (service)
19

20. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck 20

21. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck 21
You are in good company…

22. Konsensus Leadership Coaching & Development
www.konsensuslcd.com
© Helena Demuynck
Core oxygen4leadership Team
22
Helena Demuynck
Founding Partner
Certified Executive Coach
Systemic Team Coach
Nicolas Joos de ter Beerst
Business Partner
Business Development
Project Coordination